Groove

OCTOBER 22, 2024

Key Benefits of Using Google Performance Max for eCommerce If you have yet to start using Google Ads Performance Max in your business operations, you may wonder if this setup offers any benefits over other types of ad campaigns. Conclusion: Should You Use Google Performance Max for Your eCommerce Brand?

PPC 315

PPC eCommerce Channel Management 315

Groove

NOVEMBER 9, 2024

With headless commerce, companies can build the front ends and back ends of their sites separately. BigCommerce provides ample options for retailers interested in building headless eCommerce sites. What Is Headless Commerce? This allows for greater flexibility in design.

BigCommerce 310

BigCommerce Payment Services eCommerce Shopping Carts 310

Groove

OCTOBER 24, 2024

Working with a B2B eCommerce agency can make the most of platform features and improve a company’s capacity to keep prospects interested while boosting conversion rates. The above-mentioned B2B eCommerce features make this possible and increase the likelihood of success.

eCommerce Software 306

eCommerce Software B2B eCommerce eCommerce Platforms 306

lateshipment

NOVEMBER 4, 2024

For e-commerce businesses, this means it’s time to prepare for the busiest time of the year. Getting their products into customers’ hands is a bigger challenge for e-commerce businesses during this busy season. These charges can significantly impact e-commerce shipping budgets, particularly for large or bulky items.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

Retail TouchPoints

FEBRUARY 4, 2025

Conversational search interfaces, which mimic natural human interaction, will make it easier for customers to find exactly what they are looking for, as well as make recommendations for additional products. AI agents will drive growth through conversational commerce.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Retail TouchPoints

DECEMBER 17, 2024

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. Because these recommendations are automated, customers receive them instantly; the immediacy is crucial, because delays can lead to distraction, lost interest and uncompleted transactions.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Forrester eCommerce

MARCH 6, 2024

We recently published the Top Recommendations For Your Security Program, 2024 report for CISOs and other senior cybersecurity and technology leaders. The theme for our annual recommendations report this year centers around the importance of anticipating and leading change.

Recommendation 418

Recommendation Technology Other Management 418

Forrester eCommerce

OCTOBER 26, 2023

Embrace our recommendations, along with the upcoming advice in our holiday series, to survive the holiday rush.

eCommerce 398

eCommerce Fulfillment Recommendation B2C 398

Groove

OCTOBER 10, 2024

Post-purchase follow-up emails can include thank-yous, product recommendations, or cross-selling offers. Tip : Use personalized product recommendations based on the customer’s previous purchases to make your follow-up emails more relevant and valuable. Our top recommendation for an email marketing platform is Klaviyo.

Shopify 354

Shopify Merchant Services Marketing Recommendation 354

Retail TouchPoints

NOVEMBER 7, 2024

Sprouts, Save Mart, Rosauers and Harmons ‘Go Pro’ Four other supermarket chains — Sprouts , Harmons , The Save Mart Companies and Rosauers — have adopted Instacart Storefront Pro, an advanced ecommerce solution designed for grocers of all sizes. locations in August 2024. locations in August 2024.

Fulfillment 278

Fulfillment eCommerce Electronics Recommendation 278

Groove

SEPTEMBER 23, 2024

It has been said that it's never a good idea to put all your eggs in one basket, and this sentiment certainly applies to e-commerce marketing. Search engine optimization, PPC advertising, and email/SMS promotion are three core pillars of e-commerce marketing that every online retailer should leverage.

eCommerce Marketing 195

eCommerce Marketing eCommerce PPC SEO 195

Retail TouchPoints

SEPTEMBER 11, 2024

Customers input basic data about the sizes they typically buy of certain brands, and True Fit offers a recommendation based on these inputs. Levi’s has been able to r educe ecommerce returns since partnering with True Fit to launch two shopping tools: “See It In My Size” and “What’s My Size?

Recommendation 306

Recommendation Apparel Technology Consumer 306

Groove

NOVEMBER 17, 2024

BigCommerce is a SaaS platform designed to streamline eCommerce performance and growth. This eCommerce platform is highly customizable. If you’re still comparing SaaS vs. on-premises solutions, we highly recommend checking out our BigCommerce vs. Magento guide. BigCommerce’s oft-touted 99.9

BigCommerce 341

BigCommerce Merchant Services Payment Services SEO 341

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% The ultimate approach that smart ecommerce companies follow in that regard is automation. The power of ecommerce automation is typically two-fold.

eCommerce 363

eCommerce Payment Services Channel Social Media 363

Forrester eCommerce

MARCH 23, 2021

Last year, companies compressed multiyear timelines for technology integration and innovation into a few months as the pandemic pushed office workers into fully remote work environments.

Recommendation 474

Recommendation Operations Technology Management 474

Retail TouchPoints

JULY 18, 2024

GlassesUSA.com has long deployed a range of technologies, including computer vision and AR try-on technology, to streamline product discovery and provide better recommendations. Pairfect Match AI also takes into account factors such as face shape and style preferences in making personalized recommendations.

Recommendation 279

Recommendation Technology Customer Retail 279

Retail TouchPoints

FEBRUARY 6, 2024

Of course, to any ecommerce veteran the inevitable deflation was visible from a mile away. The technology, it turns out, largely functions as promised: AI is in fact quite good at making personalized recommendations. Meanwhile, 60% said they would be unaffected by AI recommendations.

Recommendation 298

Recommendation Customer Hobbies Consumer 298

Retail TouchPoints

DECEMBER 18, 2024

But a brand cant make it in the 21st century with technology from the 19th, so in 2022, the British footwear brand undertook a massive digital transformation that encompassed everything from its ecommerce sites around the world to the point-of-sale (POS) systems in its 500+stores. The modern take on Clarks’ classic Wallabee design.

Omnichannel 262

Omnichannel Payment Services POS eCommerce 262

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. The pop-up also features personalized product recommendations. These personalized recommendations, paired with the free shipping progress bar, led to a 10% increase in revenue and 1.7X

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Groove

OCTOBER 9, 2024

Does your online store offer an eCommerce newsletter? There's a reason why almost all the top eCommerce stores produce newsletters for their customers. From promoting customer loyalty and engagement to giving you opportunities to drive sales, there are many significant benefits to be gained from newsletter eCommerce.

eCommerce 329

eCommerce Accessories Recommendation Customer Loyalty 329

Groove

DECEMBER 12, 2024

Incorporating the major SEO trends of 2024including mobile-first indexing (and ensuring that your site benefits from mobile-first SEO), working to appeal to Googles experience, expertise, authoritativeness, and trustworthiness (E-E-A-T) framework, and prioritizing Core Web Vitalscan help set you up for success in your eCommerce business.

BigCommerce 282

BigCommerce SEO Mobile Improvements 282

Groove

OCTOBER 5, 2024

If you're looking to drive more sales for your eCommerce store, suffice it to say that eCommerce SMS marketing is a powerful avenue to explore. Understanding SMS for eCommerce SMS marketing for eCommerce involves sending targeted marketing messages via text to your audience of SMS subscribers.

eCommerce 340

eCommerce Marketing Social Media Shopify 340

Retail TouchPoints

JUNE 13, 2023

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. We recommend building a chatbot that can handle less demanding questions from customers — and that knows when to pass along a customer to a real, human customer service agent.

eCommerce 317

eCommerce Payment Services Conversion Optimization Payments 317

Groove

AUGUST 9, 2024

eCommerce blogging can be a fantastic way to increase website traffic. Successful eCommerce blogs share valuable information and expertise with prospective customers. So why isn't every business including blogging in their eCommerce marketing strategy ? Our eCommerce Blogging Process 1. The reason?

Blog 336

Blog eCommerce BigCommerce SEO 336

Retail TouchPoints

DECEMBER 16, 2022

It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. Darveau-Garneau sat down with Retail TouchPoints to talk about why customer experience and financial viability are intrinsically tied and how ecommerce operators can up their game (and their profit margins). But the ecommerce party is over now.

eCommerce 321

eCommerce Shipping Costs Merchant Services Customer Experience 321

365 Retail

APRIL 8, 2025

These lessons in user experience (UX) design are now influencing how e-commerce websites shape their layout, interactions, and customer journeys to maximise both time-on-site and conversion rates. E-commerce brands that design for dopamine hits are more likely to see higher engagement and longer browsing sessions.

eCommerce Design 52

eCommerce Design eCommerce Retail Games 52

Retail TouchPoints

DECEMBER 16, 2024

During a recent interview, Rick Lockton, SVP of Digital and Ecommerce for Tractor Supply, offered Retail TouchPoints a deeper look into how the retailer identifies and prioritizes its tech innovation opportunities. Our expertise in various categories allows us to help customers find items and make useful, informed product recommendations.

Payment Services 278

Payment Services Supplies Mobile Live Chat 278

Groove

JANUARY 19, 2022

As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. What Is The eCommerce Customer Journey? Mapping the eCommerce Customer Journey. Are you unfamiliar with this term?

eCommerce 349

eCommerce Customer Merchant Services Payment Services 349

lateshipment

MARCH 25, 2025

In todays e-commerce-driven world, the journey from I need this to Finally, its mine! In this article, we break down what makes the elusive online shopping journey, why it’s important, and the challenges e-commerce businesses need to guard against. is anything but simple. What is the Shipping Journey?

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Retail TouchPoints

JUNE 5, 2024

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. About two-thirds of companies plan to invest more in AI in the next six months, and 60% of commerce leaders recognize the value of AI in boosting customer experience to provide a competitive advantage.

eCommerce 289

eCommerce Recommendation Customer Experience Technology 289

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. Why is Ecommerce Profitability So Elusive?

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Groove

OCTOBER 9, 2024

ECommerce represents a more than $4 trillion market with ample opportunities for businesses that want to thrive. The cornerstone of your success as an eCommerce store is working with a management company that can help optimize your long-term growth and capitalize on opportunities you find. What is an eCommerce Management Company?

Management 337

Management eCommerce Improvements eCommerce Marketing 337

Retail TouchPoints

OCTOBER 18, 2024

Major and notable ecommerce retailers have adopted AI and machine learning algorithms to monitor transactions, detect fraudulent activity and protect against counterfeit goods. Typically how this works is AI that analyzes massive amounts of data and signals an alarm if any unusual patterns are found, often indicating fraud.

Consumer 305

Consumer Technology Payment Services Information 305

Retail TouchPoints

JANUARY 9, 2024

Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Yikun Shao : There were a lot of reactive steps taken during the pandemic — from the rapid adoption of technology and ecommerce to diversifying supply chains — and I think companies are now realizing the benefits of those actions.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Groove

OCTOBER 4, 2023

Each tool brings its own unique set of features, including AI-driven content recommendations, automated A/B testing, and smart campaign optimization. In conclusion, HubSpot's AI-powered tools offer an array of functionalities that can transform the way eCommerce merchants manage their operations. mo to $81.18/mo)

Merchant Services 291

Merchant Services eCommerce Marketing Recommendation 291

Retail TouchPoints

OCTOBER 8, 2024

It’s unclear why B2B ecommerce is often compared with B2C, given how different the experiences are for buyers and the underlying infrastructures for selling products online. Yet the comparisons persist, with many B2B companies frustrated that they can’t fully monetize their ecommerce channel. Then came AI. Cleanse your product data.

B2B 264

B2B eCommerce Platforms eCommerce B2C 264

Retail TouchPoints

JANUARY 4, 2023

Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers.

eCommerce 302

eCommerce Omnichannel Comparison Shopping Recommendation 302