Groove

NOVEMBER 7, 2024

For your eCommerce business to excel, you need a plan that helps you determine how you will develop online content and engage your users. Omnichannel and multichannel eCommerce marketing tend to be the two dominant methods that internet retailers use to distribute content and determine how their content and platforms interact with each other.

Multichannel 383

Multichannel Omnichannel eCommerce Channel 383

Forrester eCommerce

JANUARY 29, 2021

Social media is ubiquitous, from social networks to forums to brand-created communities to messaging apps. Brand marketers shouldn’t be asking if their consumers are on social media, but rather, “Do they want to hear from my brand?”

Social Media 539

Social Media Consumer Marketing B2C 539

Forrester eCommerce

OCTOBER 24, 2023

Social media is now a mainstay of most marketing plans and shifts in the media landscape make social suites critical for marketers to efficiently manage their social media efforts — all in one place. What are social suites?

Social Media 433

Social Media Marketing Management B2C 433

Forrester eCommerce

JANUARY 19, 2022

In 2021, US-based social media platforms such as Facebook, Instagram, Snapchat, TikTok, and even Twitter piled on user shopping features, paving the way for 61% of US online adults under 25 years old saying that they’ve completed a purchase on a social network without leaving the website or app.

Social Media 370

Social Media Customer 370

Retail TouchPoints

NOVEMBER 22, 2024

Amazon has partnered with video commerce platform TalkShopLive to beef up its livestreaming efforts this holiday season with new shows from Martha Stewart, Jennifer Hudson and more. The collaboration will kick off on Black Friday, with TalkShopLive producing a series of new shows for Amazon Live , the e-tailer’s livestreaming service.

eCommerce 277

eCommerce Books Channel Customer 277

Retail TouchPoints

FEBRUARY 26, 2025

Ecommerce cybersecurity and fraud prevention are almost always handled by different teams, but that doesnt mean theyre completely independent activities. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

My Wife Quit Her Job

APRIL 12, 2024

For the month of April, we’ve been running a challenge in our Profitable Audience Class that has dramatically increased the social media following for the students in the course. Click Here To […] The post 531: A Proven Method To Grow Your Social Media Following In 30 Days appeared first on MyWifeQuitHerJob.com.

Social Media 296

Social Media Channel eCommerce 296

Forrester eCommerce

JULY 8, 2021

The channel is very large, highly diverse, and incredibly decentralized. Channel partners know that to be successful, they need to carve out a niche — whether that be by line of business, by industry (and, increasingly, by subindustry), by size of customer, geographically, technologically, and by business model.

Social Media 535

Social Media Channel Technology Customer 535

Retail TouchPoints

NOVEMBER 27, 2023

With sleek packaging, an assortment of fun colors and luxurious scents, Touchland sanitizers are equal parts helpful and enjoyable, creating a lot of creative opportunities on social media. That all transpires through our social media presence.” We have a very playful, fun and colorful brand.

Social Media 296

Social Media Gifts Omnichannel Consumer 296

Groove

DECEMBER 5, 2024

With this knowledge in hand, you can make a more informed decision as to whether HubSpot is the right platform for your eCommerce business. HubSpot Tools With four main tools, HubSpot for eCommerce can improve your B2B and B2C marketing strategies, sales, and service. What Is HubSpot?

eCommerce 293

eCommerce Marketing B2B Management 293

Retail TouchPoints

DECEMBER 9, 2024

Rather than actively seeking out products, younger consumers more frequently discover them through engaging, immersive content on social media platforms like TikTok and Instagram. Consumers now prioritize how a product can immediately fit into their lifestyle, with social content shaping their choices.

Consumer 277

Consumer Social Media Fulfillment Shipping Costs 277

My Wife Quit Her Job

MARCH 27, 2025

What You’ll Learn Why traditional media is dying. How to build a loyal audience that genuinely cares about what you share How to leverage social media for greater engagement and reach Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Social Media 284

Social Media eCommerce Blog 284

Retail TouchPoints

NOVEMBER 29, 2024

and European retailers have observed – and, often, participated in – the social-commerce explosion happening in China and elsewhere in the Asia-Pacific region (APAC) while wondering if, when, and to what extent the same thing would happen at home. For the last half decade, U.S. The “if” and “when” are now clear.

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

Groove

NOVEMBER 6, 2024

Choosing the right eCommerce platform for a store can have a major impact on your business operations and the long-term prosperity of your company. Why You Might Seek a BigCommerce Alternative Businesses often find several reasons to consider other eCommerce platforms. These benefits make it a popular choice.

BigCommerce 332

BigCommerce WooCommerce eCommerce Platforms Shopify 332

Forrester eCommerce

OCTOBER 21, 2024

Social media plays a pivotal role in shaping brand strategies and reaching target audiences for B2B companies. Our research reveals a clear leader in the realm of social media […]

Social Media 221

Social Media B2B Marketing 221

Groove

OCTOBER 5, 2024

If you're looking to drive more sales for your eCommerce store, suffice it to say that eCommerce SMS marketing is a powerful avenue to explore. Understanding SMS for eCommerce SMS marketing for eCommerce involves sending targeted marketing messages via text to your audience of SMS subscribers.

eCommerce 340

eCommerce Marketing Social Media Shopify 340

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. E-sellers will leverage social channels more than ever.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

Retail TouchPoints

DECEMBER 9, 2024

The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years. In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020.

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272

BigCommerce

NOVEMBER 1, 2020

With dozens of social media channels to choose from, including Facebook, Instagram, Snapchat, Messenger and SMS, why should you focus…

Social Media 442

Social Media eCommerce Channel Marketing 442

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% The ultimate approach that smart ecommerce companies follow in that regard is automation. The power of ecommerce automation is typically two-fold.

eCommerce 363

eCommerce Payment Services Channel Social Media 363

Forrester eCommerce

MARCH 26, 2024

Yesterday, the governor of Florida signed a bill that will ban social media accounts for kids under the age of 14 and require parental consent for 14- and 15-year-olds. Under the new law, social media companies can be found liable for up to $50,000 per incident.

Social Media 221

Social Media Customer 221

Forrester eCommerce

JANUARY 24, 2024

Social media platforms are under fire for their failure to protect children against a wide range of issues, including mental health concerns and sexual exploitation. This will be the main topic at a January 31 US Senate hearing, where the CEOs from Meta, X, TikTok, Snap, and Discord will testify on what they’re doing — […]

Social Media 259

Social Media B2C Marketing Customer 259

Retail TouchPoints

DECEMBER 18, 2024

As ecommerce continues to grow, various states are introducing or planning to introduce Retail Delivery Fees (RDFs). ecommerce sales reached an impressive $1.1 Today, shoppers can easily browse and purchase products through various platforms, including computers, smartphones and social media. trillion by 2029.

Retail 278

Retail Clothing eCommerce Social Media 278

Retail TouchPoints

JANUARY 13, 2025

Generative AI has completely reinvented ecommerce, according to Azita Martin, VP and General Manager of Retail & CPG for NVIDIA. The ability to generate creative faster and at scale enabled the brand to improve its marketing reach and impact across different channels, from social media and beyond.

Supplies 290

Supplies Improvements Social Media Operations 290

Forrester eCommerce

JULY 11, 2021

Those on infosec social media were flooded with bikini selfies protesting the harassment that a woman received for posting her own bikini selfie. The week of July 12 was a big one (not in a good way) for showcasing the persistence and depth of harassment and exclusion for women in cybersecurity. Men and women took […].

Social Media 545

Social Media Customer 545

Forrester eCommerce

JULY 1, 2024

What if the US Supreme Court supported a law in which the government could force the New York Times and Wall Street Journal to publish stories against their will? What if the editors at those news outlets no longer had the power to turn down stories that they found objectionable — ones containing hate speech […]

Social Media 259

Social Media B2C Marketing Customer 259

lateshipment

MARCH 8, 2025

As an e-commerce retailer, it makes sense to take a look at how late deliveries can be problematic for you. To help you address this e-commerce business woe, this article discusses everything you need to know about late deliveries, from common causes to how to break the news to your customers. Lets begin!

Management 130

Management eCommerce Shipping Shipping Labels 130

lateshipment

MARCH 25, 2025

In todays e-commerce-driven world, the journey from I need this to Finally, its mine! Businesses arent just competing with each othertheyre up against boutique stores, social media ads, and the infinite distractions of the internet, all while trying to deliver a seamless and stress-free experience.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Groove

OCTOBER 3, 2024

Marketing is the lifeblood of eCommerce stores, but it's also something that many store owners struggle to navigate. A digital marketing company specializes in creating and executing marketing strategies for eCommerce stores—strategies designed to reach target audiences, increase visibility, and drive conversions.

eCommerce 295

eCommerce Marketing Social Media PPC 295

BigCommerce

JULY 1, 2020

Since Instagram’s inception back in October 2010, approximately one billion monthly users have introduced the social media platform into their…

Social Media 470

Social Media Consumer eCommerce Marketing eCommerce 470

Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. However, Amazon’s shift from a social media-style setting back into television is a sign of the preferences of U.S. But that’s not all, folks.

Social Media 330

Social Media eCommerce Channel Events 330

Groove

JANUARY 19, 2022

As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. What Is The eCommerce Customer Journey? Mapping the eCommerce Customer Journey. Are you unfamiliar with this term?

eCommerce 349

eCommerce Customer Merchant Services Payment Services 349

Forrester eCommerce

APRIL 29, 2021

Responding to this initial success, leading social media companies such as […]. The audio-only format is also expanding with the invite- and iOS-only upstart Clubhouse achieving 16.4 million downloads since it debuted last year, according to Sensor Tower.

Channel 535

Channel Social Media Download B2B 535

Forrester eCommerce

JANUARY 11, 2021

Change management has continued to be a hot topic on social media and customer inquiry. As a process symbolizing traditional IT service management and the ITIL framework, it’s under increasing pressure to modernize in response to Agile and DevOps trends.

Management 526

Management Social Media Customer 526

lateshipment

MARCH 23, 2025

When it comes to e-commerce, a failed delivery is not simply a minor hiccupbut a ticking time bomb for customer satisfaction, revenue, and business growth. When DHL, one of the biggest names in global shipping, doesnt deliver (quite literally), it can leave e-commerce businesses scrambling in confusion.

Shipping Costs 130

Shipping Costs eCommerce Shipping Document 130

lateshipment

MARCH 15, 2025

Key Elements of a Positive Post-Purchase Experience Here are the critical elements of a positive purchase experience: Streamlined Order Fulfillment and Delivery Customers appreciate it when you value their time and display sincerity in ensuring their interaction with your e-commerce platform is nothing short or buttery smooth.

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

365 Retail

MARCH 19, 2025

The e-commerce sector has seen major technological changes and dramatic growth over the last half-decade. Acquisition costs have risen dramatically for e-commerce businesses over recent yearsin some cases by over 200%. Todays consumers arent always buying from standard e-commerce websites.

Payment Services 59

Payment Services eCommerce Banking Small Business Retail 59