Groove

MARCH 4, 2025

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify About This Episode Is your eCommerce site search matching the products you sell with what your potential customers are searching for? Listen now to hear Ari and Ethans insights and strategies to improve your customers eCommerce search experience.

eCommerce 239

eCommerce Magento BigCommerce Travel 239

Groove

DECEMBER 7, 2024

Today, brands that seize opportunities at the forefront of their industries know how to fully develop omnichannel eCommerce strategies that put these technologies to work for them. A quality eCommerce content strategy provides more ways for potential customers to find your store. Why should people trust my brand?

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eCommerce Marketing Social Media White Paper 328

Groove

NOVEMBER 9, 2024

With headless commerce, companies can build the front ends and back ends of their sites separately. BigCommerce provides ample options for retailers interested in building headless eCommerce sites. What Is Headless Commerce? This allows for greater flexibility in design. They include: React Angular Vue.js

BigCommerce 310

BigCommerce Payment Services eCommerce Shopping Carts 310

Retail TouchPoints

DECEMBER 17, 2024

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. If your customer searches for an item thats out of stock, the technology can suggest substitutes that are both relevant and available.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

lateshipment

MARCH 4, 2025

In this article, we discuss everything from what return optimization is to strategies you can use to improve your return process and how modern technology can help you achieve this. Technology-based solutions can change everything about how you handle returns, turning a potentially chaotic process into a more pleasant experience.

eCommerce 130

eCommerce Shipping Costs Shipping Order Fulfillment 130

Retail TouchPoints

JANUARY 2, 2025

Temu just became the second most visited ecommerce site, bumping incumbent Ebay to #3 after years of no changes to the list. Retailers must embrace technology and data analytics to gain insights into consumer preferences and tailor their offerings accordingly.

Shipping Costs 289

Shipping Costs Consumer eCommerce Presentation 289

Retail TouchPoints

FEBRUARY 4, 2025

The retail industrys rapid adoption of generative AI technologies will continue in 2025. In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. AI agents will drive growth through conversational commerce.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Retail TouchPoints

FEBRUARY 26, 2025

Ecommerce cybersecurity and fraud prevention are almost always handled by different teams, but that doesnt mean theyre completely independent activities. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Forrester eCommerce

SEPTEMBER 3, 2024

As AI continues to dominate the technological landscape in 2024, security, the need for trust, and innovation in advanced computing remain vital. These trends influenced our selection of the next 10 top emerging technologies for 2024.

Technology 487

Technology 487

Groove

FEBRUARY 18, 2025

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify About This Episode How can eCommerce brands turn more website visitors into customers? In this episode of eCommerce Masters, Erik Christiansen, CEO of Justuno, shares expert insights on winning with on-site marketing.

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eCommerce X-cart Marketing BigCommerce 237

Groove

DECEMBER 5, 2024

With this knowledge in hand, you can make a more informed decision as to whether HubSpot is the right platform for your eCommerce business. HubSpot Tools With four main tools, HubSpot for eCommerce can improve your B2B and B2C marketing strategies, sales, and service. What Is HubSpot?

eCommerce 293

eCommerce Marketing B2B Management 293

Forrester eCommerce

MARCH 26, 2024

Meanwhile, the marketing landscape continues to evolve with new technologies, data deprecation, and sophisticated consumers. To meet customers in their moments, marketers must design, execute, and optimize interactions across the full range of devices, channels, and touchpoints where consumers engage with a brand.

Technology 468

Technology Marketing Channel Consumer 468

Forrester eCommerce

AUGUST 14, 2024

Japanese organizations are facing a pivotal shift in their business and technology priorities amidst economic uncertainties. Take a look at the insights from our latest report.

Technology 448

Technology 448

Forrester eCommerce

MAY 3, 2024

We’re excited to announce that we’ve finalized our selections for Forrester’s top emerging technologies for 2024. We’ll spotlight the top 10 emerging technologies in our main report that will publish in late June. And then we’ll release a report in July on technologies 11-20.

Technology 441

Technology Customer 441

Forrester eCommerce

JUNE 25, 2024

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

Technology 482

Technology Blog Information Supplies 482

Forrester eCommerce

SEPTEMBER 12, 2023

in security): the silos between technology and security teams. Officially, it’s not — according to numerous global technology decision-makers who we survey, cybersecurity is a top priority. […] I’m thrilled to announce our latest research into a problem as old as time (or, at least, my time — 25 years! — How big is the problem?

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Technology 459

Forrester eCommerce

DECEMBER 20, 2023

This blog provides a 2023 year in review of the sales technology market, along with a view on how it will impact 2024.

Technology 459

Technology Blog Marketing Operations 459

Forrester eCommerce

JUNE 3, 2024

The future of human-machine interaction (HMI) will be drastically more humanlike in six ways — creative, conversational, perceptive, embodied, physical, and personified — as a result of six emerging technologies: generative AI, language AI, adaptive AI, somatic interfaces, spatial interfaces, and virtual people, respectively.

Technology 482

Technology Other Customer Experience Customer 482

Retail TouchPoints

NOVEMBER 7, 2024

The tags are designed to improve found rates, efficiency and order accuracy, and they provide retailers with the opportunity to integrate their functionality with other Instacart Connected Store technologies. locations in August 2024.

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Fulfillment eCommerce Electronics Recommendation 278

Forrester eCommerce

OCTOBER 30, 2023

Dynamic changes are occurring in the technology infrastructure landscape, impacting the data center, remote work, edge environments, and connectivity. Learn more in our 2024 technology infrastructure predictions.

Technology 435

Technology Customer 435

Forrester eCommerce

SEPTEMBER 11, 2023

Technology Alignment: The Key To Powering Customer-Obsessed Growth You’ve likely suspected it and maybe have even said it out loud: Aligning technology with customer objectives can ignite significant growth. The data backs this up decisively.

Technology 434

Technology Events Customer Information 434

Forrester eCommerce

FEBRUARY 23, 2024

Backed by decades of development and fueled by billions of dollars in language models, AI infrastructure, and AI-powered applications, technology is taking a massive leap forward. The technology and language models you need to bring real advances in productivity, experience, and revenue are ready […]

Technology 459

Technology Customer 459

Forrester eCommerce

FEBRUARY 5, 2024

We’re now accepting nominations for our Technology Strategy Impact and Enterprise Architecture Awards across the NA, EMEA, and APAC regions. Learn more about the awards and how to apply in this post.

Technology 412

Technology Information Customer 412

Groove

FEBRUARY 13, 2024

Ali shares insights into the eCommerce tech stack critical to her success, highlighting the synergy between Shopify, Klaviyo, and ShipStation in streamlining operations and enhancing customer engagement. Ethan is an industry expert in eCommerce, e-marketing, and the dynamic technologies behind them.

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Apparel eCommerce Travel Shopify 370

Retail TouchPoints

DECEMBER 31, 2024

With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment. They also expect products to be available where, how and when they want them, which is only possible through a truly omnichannel approach on a single technology platform.

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Payment Services Shipping Costs Retail Shipping 311

Retail TouchPoints

OCTOBER 23, 2024

While it started with the COVID ecommerce rush, rising operational costs and ongoing margin constraints are continuing to drive brands and retailers toward online marketplaces, otherwise known as third-party commerce (3P commerce). Today, retailers and brands are feeling the pressures of the ecommerce market from all sides.

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Consumer Multichannel Supplies eCommerce 290

Forrester eCommerce

SEPTEMBER 28, 2023

One aspect that often flies under the radar is marketing technology. In a world increasingly focused on environmental sustainability, it’s no surprise that every aspect of business is being scrutinized for its impact on the planet.

Technology 433

Technology Marketing Operations B2B 433

Retail TouchPoints

DECEMBER 18, 2024

Victoria’s Secret has teamed up with Global-e to enhance its international ecommerce experience, namely in Canadaand leading European markets such asGermanyandFrance.

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eCommerce Technology Management Marketing 147

Forrester eCommerce

FEBRUARY 3, 2025

Couldnt make the recent webinar covering our 2025 technology and security predictions? Check out the webinar replay and read our analysts responses to some of the most pressing attendee questions about the year ahead.

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Technology Webinar Customer 355

Retail TouchPoints

OCTOBER 18, 2024

The first step in helping to prevent retail fraud, while fortifying the digital experience, is actually to face the fear of AI head-on and embrace the power of this emerging technology. It’s up to retailers to abate their fears and embrace the emerging technology, or risk getting beaten out by fraudsters, and ultimately, the competition.

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Consumer Technology Payment Services Information 305

Forrester eCommerce

OCTOBER 4, 2023

And today, technology is a powerful driver of growth — if the organization fully harnesses its technology assets and operations. Earlier this year, we found that CIOs and the technology organization play a critical […]

Technology 418

Technology Operations Customer 418

Forrester eCommerce

DECEMBER 5, 2024

Because CRM is at the heart of all customer operations that directly impact company revenue Emerging technologies are boosting its power. These technologies provide deeper […] Our data shows that close to 70% of organizations plan to increase their CRM investments over the next year.

Technology 221

Technology Operations Customer Customer Experience 221

Retail TouchPoints

NOVEMBER 27, 2024

The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding. The entire global ecommerce market is expected to total $6.3 Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries.

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Retail Technology Supplies Management 290

Retail TouchPoints

JANUARY 13, 2025

By leveraging emerging technologies and fine-tuning product presentations, retailers can reduce the need for returns, improve customer satisfaction and protect their bottom line. The Technology Advantage: Improving Pre-Purchase Experiences 1. Leveraging generative AI for smarter, focused product reviews.

Retail 298

Retail BigCommerce B2C Channel 298

Retail TouchPoints

DECEMBER 10, 2024

Founded in 2023 by entrepreneurNeha Kumar and alcohol industry veteranLouis Amoroso, who previously served as President of DTC at alcohol ecommerce solution DRINKS, Full Glass Wine said that with these new additions it is positioned to bring in more than $200 million in revenue in 2025.

Technology 277

Technology eCommerce Consumer Other 277