Digital Doughnut
JUNE 5, 2024
Understanding Customer Experience (CX) is crucial for business success. This blog explores CX, trending questions, and the Future of CX. Learn how to craft exceptional experiences that keep customers coming back for more.
Forrester eCommerce
JUNE 5, 2024
AI researchers and scientists love their benchmarks and model parameter counts, but perhaps not as much as tech journalists love to report on them. Every week there is news about a model beating a benchmark or exceeding parameter counts.
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Retail TouchPoints
JUNE 5, 2024
Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting that global AI in the retail market will surpass $24 billion by 2028 , growing at 24.4% CAGR YOY. Yet many retailers haven’t begun leveraging AI to its fullest potential. They recognize GenAI’s contribution to their future success and see it as crucial to plans.
Forrester eCommerce
JUNE 5, 2024
We reviewed luxury fashion brands across their long-term digital success and the strength of their direct-to-consumer operations.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
JUNE 5, 2024
To optimize brand and product discovery across all channels, brands have to optimize their product data. However, many merchants struggle to create, manage and update this data effectively, while integrating it with relevant customer insights. Zoovu is designed to provide a single, scalable platform designed to help merchants support end-to-end product discovery and create content experiences across all channels and even languages.
Forrester eCommerce
JUNE 5, 2024
On June 10, Apple will cross its AI Rubicon Apple’s early reticence toward AI was entirely on brand. The company has always been famously obsessed with what its offerings did for its customers rather than how it did it.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
JUNE 5, 2024
An organization’s single biggest risk is not knowing how much risk it has. Which parts of the organization are most exposed? How likely will that exposure result in material loss? How much will that loss cost you? How much should you spend to reduce your exposure?
RetailDive
JUNE 5, 2024
The underperforming banner has been a drag on operations since its acquisition.
365 Retail
JUNE 5, 2024
Revo , the performance eyewear company, has announced the opening of a new pop-up retail store in the picturesque harbour of Dubrovnik, Croatia. This marks another milestone in Revo’s global retail expansion strategy, following successful openings in Barcelona, Spain, and SoHo, Manhattan. Situated in the heart of Dubrovnik’s bustling main yacht marina at Lapadska Obala 17, the Revo pop-up store enjoys one of the highest traffic locations for tourists, boat owners, yacht owners, and cruise ship p
RetailWire
JUNE 5, 2024
Warner Bros. Discovery’s Max revealed that it will raise prices for its ad-free subscriptions, following a trend among various streaming services to hike membership fees.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
RetailDive
JUNE 5, 2024
The holding company that acquired the non-real-estate assets from 15 Foxtrot locations last month is now the official tenant for half a dozen of its locations.
RetailWire
JUNE 5, 2024
A spokesperson for Google's parent company Alphabet said that Keith Enright, the tech giant's chief privacy officer, will depart from the company this fall, following a 13-year run with them, and there are no plans to replace him.
RetailDive
JUNE 5, 2024
Steve Katzman will oversee operations at both brands in the top spot at Bedrock, while Kevin Wertz, formerly of SmileDirectClub, takes the lead marketing role.
RetailWire
JUNE 5, 2024
A European court sided with McDonald's Irish fast-food rival over a Chicken Big Mac product.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
RetailDive
JUNE 5, 2024
Bethany Muths steps into the newly created role after holding leadership positions at Mizzen+Main, Ivory Ella and footwear brand Schutz.
RetailWire
JUNE 5, 2024
In an upcoming speech at the Financial Stability Oversight Council (FSOC) and Brookings Institution AI conference, U.S. Treasury Secretary Janet Yellen is set to address the dual-edged nature of artificial intelligence (AI) in the financial sector.
RetailDive
JUNE 5, 2024
A core group of customers is keeping and spending more per box, suggesting that the company is on the right track, analysts said.
RetailWire
JUNE 5, 2024
The Bank of Canada has initiated a rate cut, reducing the benchmark overnight rate by 25 basis points to 4.75%, marking the first step in an easing cycle among the Group of Seven (G7) central banks.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
RetailDive
JUNE 5, 2024
The fast-growing startup, known for its canned water, has entered new beverage categories while adding experienced executives to its C-suite.
RetailWire
JUNE 5, 2024
Minnesota is introducing the Electric-Assisted Bicycle (e-Bike) Rebate program to make e-bikes more affordable for residents.
RetailDive
JUNE 5, 2024
The retailer also named a new chief marketing officer for its largest banner, DSW, as it reported flat sales for Q1.
RetailWire
JUNE 5, 2024
This groundbreaking medication could change contraception choices for couples.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
TalkingRetail
JUNE 5, 2024
SMEB, whose goal is to deliver a spectrum of payment services to SMEs from cash to eWallet to POS to Open Banking, is urging retailers to be extra vigilant as new bank notes featuring King Charles III enter circulation for the first time today.
RetailWire
JUNE 5, 2024
Monsanto, which manufactures Roundup, received a reduction in appellate court.
365 Retail
JUNE 5, 2024
A landmark new Aston Martin showroom is set to open in the West Midlands later this year, located close to the iconic marque’s manufacturing facility in Gaydon, Warwickshire. The £10 million project is well underway at the new Aston Martin Birmingham dealership, to be operated by Grange , part of the Cambria Automobiles group. Aston Martin Birmingham will relocate from its current showroom on Kenilworth Road in Hampton in Arden to a larger, state-of-the-art premises at The Green in Shirley, near
TalkingRetail
JUNE 5, 2024
Kettle, the premium crisps brand, has enlisted TV cook Rachel Khoo as its brand ambassador and "commercial chef". Khoo said: "I’m delighted to be joining the Kettle family and bringing my flavours from around the world to Kettle brand fans.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
365 Retail
JUNE 5, 2024
To celebrate the official opening of its new Harajuku store, Jo Malone London hosted a grand launch party. The event featured notable guests, including actor and model Shohei Miura, DJ twins Aya and Amiaya , Harajuku fashion icon Baby Mary, and actors Tao Okamoto and Nobuaki Kaneko. Hosted by Jo Dancey, Senior Vice President, Global General Manager; Wandjina, Global Creative Director; and James Aquilina, Executive Officer and President, Jo Malone London Japan, the evening focused on the store
TalkingRetail
JUNE 5, 2024
Milton Keynes's first checkout-free store using Amazon’s Just Walk Out technology has opened at Unity Place. Unity Place will be the first venue in Milton Keynes to launch this service.
Smile.io
JUNE 5, 2024
Loyalty programs are a retention strategy that helps bring customers back to your business while building brand loyalty through rewards, referrals, and VIP programs. The sole purpose of a loyalty program is to turn one-time customers into repeat customers and build a loyal following. Shopify Plus brands utilize loyalty programs to increase repeat purchase rates and boost customer retention.
TalkingRetail
JUNE 5, 2024
National Lottery operator Allwyn is launching a special edition Paris 2024-themed Scratchcard to celebrate how players support Team GB and ParalympicsGB when they play National Lottery games.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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