Forrester eCommerce

SEPTEMBER 23, 2024

As artificial intelligence (AI) becomes a key driver of economic growth, it presents both opportunities and challenges. To ensure AI benefits society, employees, customer and organizations, it’s crucial to prevent a scenario where the concentration of power in the tech sector leads to a new form of digital dominance.

Presentation 401

Presentation Customer Technology 401

Retail TouchPoints

SEPTEMBER 23, 2024

The major tech platforms, Amazon included, are often referred to as “walled gardens,” offering an immense set of capabilities, services, data and insights — but only to users within the “walls” of their site. However, Amazon is slowly but surely changing that; in fact, very soon, Amazon and its services are going to be showing up in a lot more places that aren’t Amazon — Google, TikTok, DTC websites and even at ports and along freight lines (although the Amazon branding will likely be less promi

Multi-channel 273

Multi-channel Supplies Fulfillment Retail 273

Forrester eCommerce

SEPTEMBER 23, 2024

One of the three principles of High-performance IT (HPIT) is to build trust on a foundation of security, privacy and resilience. As a CIO, executing your strategy will be much easier if you unleash the talent of the person who plays an outsized role in building a trusted business: your Chief Information Security Officer (CISO).

Information 221

Information Technology Management Customer 221

Retail TouchPoints

SEPTEMBER 23, 2024

Qurate Retail Group has appointed Rue Gilt Groupe and Bloomingdale’s veteran Rosalia Bucaro as Chief Merchandising Officer for its HSN banner, effective immediately. She will report to HSN President Stacy Bowe. As Chief Merchandising Officer, Bucaro will oversee the strategic direction of merchandising, planning, programming and business development across all product categories for HSN.

Fashion 259

Fashion Channel eCommerce Customer 259

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Forrester eCommerce

SEPTEMBER 23, 2024

Healthcare providers and health insurers are exhausted from point-solution fatigue. Narrow focus on the “digital front door” in healthcare has yielded some success on customer acquisition but left much to be desired on the trust frontier. To earn trust, healthcare organizations (HCOs) must create value with customers.

Customer 221

Customer Customer Experience Consumer 221

Retail TouchPoints

SEPTEMBER 23, 2024

Tempur Sealy International will sell 73 Mattress Firm stores and its 103 -store Sleep Outfitters subsidiary to Mattress Warehouse following the completion of Tempur Sealy’s proposed $4 billion acquisition of Mattress Firm, which is being challenged by the Federal Trade Commission (FTC). The planned divestiture is a pre-emptive move to make the deal more palatable to the FTC.

Retail 256

Retail Supplies Operations 256

Groove

SEPTEMBER 23, 2024

We're excited to announce that our Founder and CEO, Ethan Giffin, recently appeared on the Management Blueprint Podcast hosted by Steve Preda. In this insightful episode, Ethan shared valuable perspectives on scaling eCommerce businesses and discussed Groove Commerce's innovative approaches to helping brands succeed online. Key Highlights from the Podcast: The eCommerce Scorecard : Ethan introduced our proprietary framework for measuring and improving eCommerce performance.

Management 195

Management eCommerce Improvements Marketing 195

Forrester eCommerce

SEPTEMBER 23, 2024

Last week, Mavis Liew and I had the pleasure of hosting Forrester’s B2B Peer discussion session with a small group of CMOs from enterprises across the Asia-Pacific region.

B2B 221

B2B Events Marketing Customer Experience 221

Groove

SEPTEMBER 23, 2024

In today’s increasingly digital world, it’s key to work with a digital strategy agency to give your eCommerce business the tools it needs to grow. While you’re busy running the day-to-day operations of your company, digital strategy consultants will help you navigate the complexities of online marketing. They prioritize growth, store performance, and customer engagement.

Social Media 195

Social Media eCommerce SEO Multichannel 195

Forrester eCommerce

SEPTEMBER 23, 2024

Get a detailed look at the winner of this year's Forrester Enterprise Architecture Award for EMEA DRÄXLMAIER Group.

Technology 243

Technology 243

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Groove

SEPTEMBER 23, 2024

It has been said that it's never a good idea to put all your eggs in one basket, and this sentiment certainly applies to e-commerce marketing. If you want to give yourself the best possible chance of attracting new customers and making your online store a success, you need to take a wide-ranging approach to e-commerce marketing that includes many different methods and strategies.

eCommerce Marketing 195

eCommerce Marketing eCommerce PPC SEO 195

Retail TouchPoints

SEPTEMBER 23, 2024

Last week at its annual “Made on YouTube” event for creators, the video platform unveiled a suite of AI-powered capabilities and community tools designed to help creators build their audiences and grow their business. “We’re committed to making sure creativity flourishes, communities thrive, and the creator economy grows on YouTube ,” said YouTube CEO Neal Mohan in a statement.

Gifts 203

Gifts Subscription Events Channel 203

Groove

SEPTEMBER 23, 2024

With over 81 percent of the search market share controlled by Google, getting your brand featured prominently on Google pages can greatly improve your visibility and brand awareness. However, competition is fierce as businesses across industries strive to get their ads featured. In this competitive market, it’s tremendously important to select the right agency to help your business develop its ad campaigns.

Management 195

Management PPC Outdoor Information 195

Retail TouchPoints

SEPTEMBER 23, 2024

Swedish outdoor apparel and gear retailer Fjällräven has launched Fjällräven Pre-Loved, a peer-to-peer resale marketplace powered by Archive that is designed to give a second life to products and reinforce the brand’s mission to reduce waste and promote circularity. “Since 1960 Fjällräven has believed in creating products built to last with sustainability, durability and timeless design,” said Nathan Dopp, CEO Americas at Fjällräven in a statement.

Outdoor 173

Outdoor Retail Apparel Customer Experience 173

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

FastSpring

SEPTEMBER 23, 2024

We recently announced our new Hubspot integration as a part of our improved B2B offering. Today, let’s dive deeper into the feature itself and see exactly what it offers and how it can improve your sales-assisted transactions while using FastSpring as your Merchant of Record. If you’re interested in using the Hubspot integration with FastSpring reach out to our sales team or submit a ticket to our customer team here.

Merchant Services 118

Merchant Services Payment Services Payments ACH 118

Retail TouchPoints

SEPTEMBER 23, 2024

Navigating holiday retail pricing strategies during times of economic uncertainty requires a delicate balance between reacting to market conditions and maintaining profitability. As we approach a period characterized by the looming U.S. presidential election, inflationary pressures and fluctuating interest rates, retailers must adopt a more refined, agile and data-driven approach to pricing and promotions.

Customer Loyalty 147

Customer Loyalty Supplies Retail Customer 147

SheerID

SEPTEMBER 23, 2024

SheerID and Flyla Join Forces to Offer Verified Student Flight Discounts, Empowering Airlines to Confidently Deliver Exclusive Fare Programs Directly to Students.

Customer 136

Customer Marketing 136

RetailDive

SEPTEMBER 23, 2024

Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.

130

130

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Practical eCommerce

SEPTEMBER 23, 2024

Only Google knows most ranking signals, although some are public. Examples include keyword usage, content structure, and backlinks. The post How to Compare SEO of Competing URLs appeared first on Practical Ecommerce.

SEO 108

SEO eCommerce 108

RetailWire

SEPTEMBER 23, 2024

Plans are moving forward for a new Costco development in Baldwin Village, South Los Angeles, marking the first location to feature residential apartments above the warehouse retail space.

Retail 105

Retail 105

RetailDive

SEPTEMBER 23, 2024

The 20-foot-high expansion is one of the largest freestanding 3D-printed commercial concrete structures in the U.S., according to Alquist 3D.

116

116

TalkingRetail

SEPTEMBER 23, 2024

Philip Morris Limited (PML), the UK and Ireland affiliate of Philip Morris International (PMI), has announced the expansion of its flavour portfolio for Iquos Iluma with the launch of Terea Pearls.

Technology 95

Technology Retail 95

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailDive

SEPTEMBER 23, 2024

Gellé Frères, a French skin care retailer, has already been testing the tool that can convert a single product image into multiple videos.

Retail 117

Retail 117

Wiser

SEPTEMBER 23, 2024

In a previous post, Comparing Price Monitoring Tools – Which One is Right for You? , we discussed the various levels of price monitoring tools available to retailers, from basic entry-level tools to advanced, AI-driven solutions. Now, in a follow up post, we’ll explore why Wiser’s Price Intelligence solution stands out as the top choice for businesses across all stages, offering the perfect balance of capabilities and cost-effectiveness.

Shipping Costs 78

Shipping Costs Small Business Retail Magento Shipping 78

RetailWire

SEPTEMBER 23, 2024

White Castle has updated its Craver Nation rewards program and added more enhancements to its customer experience.

Customer Experience 111

Customer Experience Customer 111

TalkingRetail

SEPTEMBER 23, 2024

The range is Cathedral City’s biggest innovation launch this year and will be available in four formats: block, sliced, grated, and minis.

Retail 95

Retail 95

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

Practical eCommerce

SEPTEMBER 23, 2024

This installment of our quarterly rundown includes new design tools for AI video, vector collections, website builders, analytics, animation editors, converters, UI components, and more. The post Free Web Design Tools from Summer 2024 appeared first on Practical Ecommerce.

Web Design 80

Web Design eCommerce 80

RetailDive

SEPTEMBER 23, 2024

The mattress maker plans to sell its Sleep Outfitters subsidiary plus 73 of Mattress Firm’s 2,300 or so locations to Mattress Warehouse.

107

107

RetailWire

SEPTEMBER 23, 2024

Taco John’s is now offering a catering option to its loyal customers, featuring beloved menu items.

Customer 103

Customer 103

RetailDive

SEPTEMBER 23, 2024

San Francisco 49ers tight end George Kittle will lead design efforts and drive strategy for the casualwear brand’s new partnership.

107

107

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion