Why The “AI Agent As Coworker” Narrative Is The Future
Forrester eCommerce
FEBRUARY 13, 2025
AI agents have a promising future as innovative coworkers, and their presence is already being felt despite the inflated hype and current limitations.
Thu.Feb 13, 2025
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578: 5 Dirty Tactics Amazon Is Using To Screw Sellers And Raise Prices
My Wife Quit Her Job
FEBRUARY 13, 2025
In this episode, I expose five dirty tactics Amazon uses to undercut sellers and raise prices. From sneaky fee increases to private-label knockoffs, you’ll learn how Amazon stacks the deck against small businesses. You’ll also learn how to protect your profits and navigate a marketplace built to benefit Amazon. What You’ll Learn Uncover the sneaky tactics Amazon employs that can drive up seller costs and impact their profits Learn how Amazon’s pricing strategies could be
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Is Your Postsale CS Strategy Setting Customers Up To Succeed?
Forrester eCommerce
FEBRUARY 13, 2025
Every time you turn around, it looks like someone is taking a shot at customer success (CS). Whether at last years SaaStr or elsewhere, more voices have been calling for new approaches to CS ones that transform CS from cost center to tool for growth.
Søstrene Grene to Open New UK Flagship Store on Argyll Street, London
365 Retail
FEBRUARY 13, 2025
Sstrene Grene has announced plans to open a new UK flagship store on Argyll Street in Central London, just off Oxford Circus, in spring 2025. This opening marks a significant expansion for the Scandinavian-inspired lifestyle brand, which has seen rapid growth across the UK in recent years. The new two-storey, 441m store will be the first of its kind in London, featuring an interactive customer experience room and a dedicated sensory spacea completely new concept for the brand.
State of AI in Sales & Marketing 2025
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
How Brands Can Prepare for the Digital Product Passport | Salsify
Salsify
FEBRUARY 13, 2025
Learn all about the European Unions new Digital Product Passport and why preparing for compliance will be critical to your brands success in the coming years.
Dick’s quietly scales back outdoors business
RetailDive
FEBRUARY 13, 2025
The Moosejaw website now leads to Public Lands, and both retailers have shuttered stores.
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Joann to close more than 500 stores
RetailDive
FEBRUARY 13, 2025
The crafts retailer, which received no buyer interest in the locations, could liquidate entirely if a sale to Gordon Brothers comes to fruition.
Set Up a Shopify Theme Dev Environment in 2025
Practical eCommerce
FEBRUARY 13, 2025
Shopify merchants don't need coding skills to alter a theme. Yet some sellers require more, such as an entirely new theme, site, or app. The post Set Up a Shopify Theme Dev Environment in 2025 appeared first on Practical Ecommerce.
DEI could get better than ever
RetailDive
FEBRUARY 13, 2025
The intense pressure to end diversity initiatives has led companies to scrutinize their policies. Many will end up making them stronger.
KFC Brings Back Controversial ‘Double Down’ Chicken Burger With Quirky Ad Campaign
RetailWire
FEBRUARY 13, 2025
KFC is bringing back a sandwich with a strange past, but only in the U.K.
AI for Commerce: Foundations, Aspirations, and Hype
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Tailored Brands names Best Buy, Target vet as chief customer officer
RetailDive
FEBRUARY 13, 2025
The men’s apparel retailer hired Whit Alexander to create personalized brand experiences and build customer loyalty.
New Ecommerce Tools: February 13, 2025
Practical eCommerce
FEBRUARY 13, 2025
This week: Amazon offers, product displays, subscriptions, cross-border sales, Meta campaigns, fraud prevention, recommerce, headless commerce, and packaging. The post New Ecommerce Tools: February 13, 2025 appeared first on Practical Ecommerce.
Grove Collaborative acquires Grab Green
RetailDive
FEBRUARY 13, 2025
The deal extends an existing partnership between the two companies, as Grab Green in 2019 became a third-party vendor for the sustainable retailer.
JCPenney Is Closing Several Stores Across 8 States. Is Your State Affected?
RetailWire
FEBRUARY 13, 2025
JCPenney is closing certain stores in an attempt to shore up its profits.
The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Syndigo Announces 2024 Partner of the Year Recipients, crowns Pivotree with Delivery Excellence Partner
Pivotree Blog
FEBRUARY 13, 2025
Syndigo, a global leader in end-to-end Product Experience Management (PXM) solutions, announced the recipients of the 2024 Partner of the Year Awards. The North American and European partners were recognized for excellence in leveraging Syndigo solutions to enable growth through better data management and execution.
Lifetime and Chili’s Partner for Feel-Good Margarita Movie Event
RetailWire
FEBRUARY 13, 2025
Taye Diggs and Maria Menounos star in a feel-good movie event to celebrate National Margarita Day.
The “AI Agent As Coworker” Narrative Is Nonsense
Forrester eCommerce
FEBRUARY 13, 2025
In this two-part blog series, Principal Analysts Anthony McPartlin and Seth Marrs debate the idea of AI agents as coworkers. Here, Anthony takes a skeptical perspective, while in his blog, Seth (ever the optimist) makes his case for a more positive view of AI agents.
Igloo Recalls Flip & Tow Coolers After Injury Reports, Including Fingertip Amputations
RetailWire
FEBRUARY 13, 2025
Igloo has recalled over 1 million coolers after numerous injury reports.
Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Dupe Culture Goes Mainstream Even as Brands Seek to Differentiate the ‘Real’ Thing
Retail TouchPoints
FEBRUARY 13, 2025
Copies of branded items, particularly those with higher price tags, have been around for scores (possibly hundreds) of years, but until fairly recently they carried a whiff of shame that was reflected in one of their names: knockoffs. Traditionally, consumers bought them to get the benefit of wearing a near-enough copy of a luxury item they desired without having to sell a kidney to pay for it.
Papa Johns Brings Pizza Passion to the Tub With Garlic Sauce Bath Bomb
RetailWire
FEBRUARY 13, 2025
Ever wanted to bathe in Papa Johns' Garlic Sauce? Now's your chance.
Z Gallerie Relaunches with First Store Opening Next Month in Los Angeles
Retail TouchPoints
FEBRUARY 13, 2025
Home dcor and furniture chain Z Gallerie has been relaunched by its new owner, Karat Home. After filing for bankruptcy in late 2023, the brand was purchased by the furniture manufacturer for $7.2 million in early 2024. Karat Home immediately relaunched the Z Gallerie website and promised stores in 2025, a promise that is now coming to fruition. The grand reopening of Z Gallerie (as Karat Home is framing it) includes an enhanced online shopping experience as well as plans to reestablish the brand
Honda and Nissan Officially Scrap $60 Billion Merger, Unable To Come to an Agreement
RetailWire
FEBRUARY 13, 2025
Honda and Nissan have officially ended merger talks, unable to reach a deal.
Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
Joann to Close 500 Stores as it Seeks to Right-Size Physical Footprint
Retail TouchPoints
FEBRUARY 13, 2025
Crafts retailer Joann has filed a motion seeking authority to begin closing approximately 500 of its 831 stores approximately 60% of its brick-and-mortar fleet. Last month , Joann filed for its second bankruptcy in less than a year and was reported to be seeking a buyer. This was a very difficult decision to make, given the major impact we know it will have on our team members, our customers and all of the communities we serve, said a Joann spokesperson in a statement.
Reddit Stock Tumbles After User Growth Fails To Impress Investors
RetailWire
FEBRUARY 13, 2025
Reddit stock suffers after a mixed Q4 earnings report.
Uniqlo to Donate Equivalent of 2 Million Meals in 2025
Retail TouchPoints
FEBRUARY 13, 2025
Uniqlo has partnered with Feeding America to help provide 2 million meals to the organizations local partner food banks across the U.S. Through Dec. 31, 2025, Uniqlo has committed to a minimum donation of $200,000 to the Feeding America organization. The fast fashion retailer will donate $150,000 up front, with the remaining $50,000 to be raised via in-store PIN pad donations during customer transactions.
McDonald’s Promises More Chicken Offerings Amidst Slumping Sales
RetailWire
FEBRUARY 13, 2025
McDonald's is trying to bring in more customers.
🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
Be Swift, Be Accurate, Be Empathetic: Three Pillars For Crisis Communications
Forrester eCommerce
FEBRUARY 13, 2025
The 2024 CrowdStrike software incident reinforced the importance of three key pillars for crisis communications. While CrowdStrike CEO, George Kurtz, issued a specific, fact-based statement within hours of learning there was a major outage caused by a bad software update, he faced criticism for not immediately offering an apology.
Fabletics to Deploy End-to-End Supply Chain Planning Solution
Retail TouchPoints
FEBRUARY 13, 2025
Athleisure brand Fabletics will adopt a suite of SaaS-based supply chain planning solutions from Blue Yonder , including demand planning, allocation and replenishment, merchandise financial planning and size scaling. The transformation will be supported by Blue Yonder partner Plantensive. Once the solutions are implemented, Fabletics will be able to: Utilize varying datasets and algorithms for inventory recommendations across each of its brands; Transform business processes across Fabletics DTC
Voices From The Field: Best Practices In Filtering Sales Communications
Forrester eCommerce
FEBRUARY 13, 2025
This week, Forrester published Introducing The B2B Sales Communications Rules Engine. This new model is designed to help revenue enablement teams better filter all the incoming requests, demands, and downright noise that well-meaning colleagues aim at sales and other customer-facing personas.
Levi’s Looks to Maintain Momentum with Series of C-Suite Shifts
Retail TouchPoints
FEBRUARY 13, 2025
Levi Strauss & Co. announced a series of strategic leadership changes aimed at accelerating the companys omnichannel transformation. In 2022 , Levis announced plans to shift its strategy toward DTC, with plans for 400 new stores and a revamped ecommerce experience. Improvements to the companys digital platform already are paying dividends , with ecommerce sales up 13% in 2023 and showing signs of further growth in 2024.
5 Ways You Can Win Faster with Gen AI in Sales
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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