Forrester eCommerce
NOVEMBER 18, 2024
The Digital Product Passport promises significant benefits for sustainability, auditability, and consumer information, but a lack of agreement on standards makes it difficult to realise this promise ahead of European deadlines in 2027.
Retail TouchPoints
NOVEMBER 18, 2024
A federal judge for the U.S. District Court for the Eastern District of Texas has struck down the U.S. Department of Labor’s (DOL) April 2024 rule aimed at expanding the scope of overtime pay eligibility. The National Retail Federation (NRF) lauded the move, with the trade association’s EVP of Government Relations David French saying in a statement that the rule would have “curtailed retailers’ ability to offer the most flexible, generous and tailored benefits packages to lower-level exempt empl
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Forrester eCommerce
NOVEMBER 18, 2024
As all organizations recognize they are (at least in part) software companies, questions arise. Which software development technologies have staying power? Which are just a flash in the pan? And which technologies, useful in the past, should now be retired in favor of better options?
Retail TouchPoints
NOVEMBER 18, 2024
Calling North America its “most exciting growth opportunity where we see excellent prospects for further growth in our airport business,” WH Smith plc predicts that it will operate approximately 500 stores in this region by 2028, with the airport business comprising about 85% of the total North American division. As of Aug. 31, 2024, the retailer operated a total of 341 travel-related stores in North America, and 1,253 locations globally.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
NOVEMBER 18, 2024
Vendor messaging of “The Composable DXP” is not resonating, especially when the portfolio of capabilities varies widely across vendors. Turns out that securing credibility as a provider of a DXP requires more than appending the word “composable” to their name.
Retail TouchPoints
NOVEMBER 18, 2024
Food Club , a store brand managed by Topco Associates LLC , is partnering with Hallmark+ on a new campaign that puts its recipes for holiday treats and culinary concoctions front and center. Food Club, which offers everything from dairy items and eggs to bread and bakery goods, meat and poultry will use special marketing activations to connect in-store shoppers to the Hallmark+ streaming service, including featuring exclusive seasonal recipes focused on holiday entertaining, holiday breakfasts a
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Retail TouchPoints
NOVEMBER 18, 2024
Breanna Moreno has always been an expert at efficiency. That’s why, when she joined True Classic in 2020 as the brand’s first employee, her mandate was to build and scale teams to ensure processes were cost-effective but always served the customer well. “I always look at processes to understand them from a consumer standpoint, asking, ‘What is friction?
Forrester eCommerce
NOVEMBER 18, 2024
In 2025, we expect consumer usage of loyalty programs to grow amid declines in overall brand loyalty. Though loyalty programs offer the rewards that price-conscious consumers crave, companies struggle to inspire emotional loyalty across various tactics aimed at improving retention.
Retail TouchPoints
NOVEMBER 18, 2024
The holiday season is upon us and will mark a huge boost in revenue for most retailers. Though Thanksgiving week is when the bulk of holiday shopping is done (read: Grey Thursday, Black Friday, Small Business Saturday, Cyber Monday), this year consumers started shopping earlier than ever, solidifying that Christmas creep is alive and well. Meanwhile, retailers and industry insiders are debating the following: Do people still stand in line for Black Friday deals?
Forrester eCommerce
NOVEMBER 18, 2024
At the risk of dating myself – I’m a proud member of GenX. So, perhaps I can be forgiven for channeling Jerry Maguire and George Constanza when I think about the key takeaways from the latest Customer Feedback Management Solutions Wave™.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
RetailDive
NOVEMBER 18, 2024
The retailer, which is part of Wayfair’s portfolio, will open a Houston location in the spring featuring furniture, decor, lighting, kitchen, bath and tile products.
Forrester eCommerce
NOVEMBER 18, 2024
An effective cross-channel marketing hub (CCMH) can position marketing as an indispensable component of an organization’s customer-obsessed growth engine. Think of your CCMH as much more than a campaign management platform. Instead, leverage it for next-gen customer engagement based on compelling, contextually relevant experiences.
RetailDive
NOVEMBER 18, 2024
The outdoor gear cooperative said other tactics to curb the misuse of its returns policy by a small number of members were ineffective.
Steve Dennis
NOVEMBER 18, 2024
I grew up in the outlying suburbs of New York City in the 1960s and ’70s. Like other middle-class kids from the area, I spent many a weekend being dragged around by my mother to go shopping at stores like Abraham & Strauss, Caldor, and Bamberger’s. On family road trips we often stopped at Howard Johnson’s for lunch or a snack. As I got older, Lord & Taylor became my go-to place to buy my grandmother a birthday gift or Christmas present.
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RetailDive
NOVEMBER 18, 2024
Operating expenses also rose nearly 13% in the quarter as the company invests in store openings, marketing and more ad spending.
TalkingRetail
NOVEMBER 18, 2024
The Association of Convenience Stores (ACS) has launched an extended version of its Selling Vapes Responsibly guide to support retailers with the gradual move away from disposable vapes ahead of a ban on the products from 1 June 2025.
RetailDive
NOVEMBER 18, 2024
The property, previously anchored by a Nordstrom flagship that left last year and now more than $625 million in default, was set to be sold Thursday.
Practical eCommerce
NOVEMBER 18, 2024
Our curated selection from industry experts covers the psychology of cyber attackers, practical defense strategies, and much more. The post 9 Books to Strengthen Cybersecurity appeared first on Practical Ecommerce.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailWire
NOVEMBER 18, 2024
McDonald's has dropped a new holiday toy that encourages the spirit of giving among children.
RetailDive
NOVEMBER 18, 2024
The owner of QVC and HSN is rebranding to QVC Group as it aims for $1.5 billion in revenue from those channels within three years.
365 Retail
NOVEMBER 18, 2024
B&Q has announced the integration of two electric HGVs (heavy-goods vehicles) into its home delivery fleet, with a third set to join in early 2025. This initiative is a significant milestone in the retailer’s commitment to sustainable home deliveries and reducing environmental impact. Plans are also in place to add smaller electric vans for local deliveries in the new year.
RetailDive
NOVEMBER 18, 2024
Generative AI can win over reluctant shoppers by offering personalization or help with finding deals, experts say.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
365 Retail
NOVEMBER 18, 2024
Levi Strauss & Co. is bolstering its direct-to-consumer-first focus by reimagining the online shopping experience through the holiday season, with the newly launched Levi’s® Jeans Fit Guide, available on Alexa. The innovative feature – exclusive to Germany from now until the end of December – is an interactive voice-driven questionnaire, which helps customers select the right fit and style of jeans, without the need of trying them on.
Practical eCommerce
NOVEMBER 18, 2024
H1, H2, and H3 headings are among the most important SEO elements on a page. Here are tools to identify, audit, compare, and more. The post How to Audit HTML Headings on Any Page appeared first on Practical Ecommerce.
RetailWire
NOVEMBER 18, 2024
Target is extending its store hours for the holidays, giving customers more time to shop.
TalkingRetail
NOVEMBER 18, 2024
Grocery home-delivery service Snappy Shopper has linked up with Foodhub in a move it says will help convenience stores reach more customers. Snappy Shopper’s link-up with Foodhub means customers can now access convenience stores through Snappy Shopper on the Foodhub take-away food platform.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
365 Retail
NOVEMBER 18, 2024
Dune London has officially reopened its newly renovated store at Westfield White City , unveiling an elevated flagship concept that promises a more engaging and immersive shopping experience. The 101 sqm space showcases the latest in-store design from Dune London’s creative and store development teams, blending luxurious aesthetics with functional enhancements.
RetailWire
NOVEMBER 18, 2024
Lowe's has seen its free $150 mystery bucket go viral on TikTok.
TalkingRetail
NOVEMBER 18, 2024
Lincolnshire police confiscated 15,000 illegal vapes and cigarettes in Gainsborough last week in a joint operation with trading standards officers.
RetailWire
NOVEMBER 18, 2024
Organizations and airlines are expecting a significant uptick in Thanksgiving travel.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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