Retail TouchPoints
JANUARY 7, 2025
With the holiday season out of the way, next to come is a wave of returns that will stretch into the new year. Given the heightened focus on return policies during this period, it is an opportune time for customer fulfillment leaders to raise awareness within their organizations about a persistent challenge confronting retailers: the rise in retail returns fraud.
Forrester eCommerce
JANUARY 7, 2025
Preventing waste and abuse has long eclipsed innovation as a focus for the US government. Despite this, innovation is still happening. In fact, the US government doesnt have an innovation problem: it has an adoption problem.
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Retail TouchPoints
JANUARY 7, 2025
Ulta Beauty CEO Dave Kimbell will retire as CEO after 11 years with the company. Kecia Steelman, current President and COO, has been named as his successor, effective immediately. Steelman will now serve as President and CEO as well as joining the beauty retailers board, with Kimbell staying on in an advisory role through June 28, 2025. Kimbell became CEO of Ulta Beauty in 2021 after serving in executive roles with the company since 2014.
Salsify
JANUARY 7, 2025
If a picture is worth a thousand words, a video is worth a million. Video offers a vivid, 3D experience that 2D photos cant always achieve. Product videos, in particular, are much better at highlighting the value-add for shoppers especially for those who cant get a (literal) feel for an online product.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
JANUARY 7, 2025
Consumers will now be able to use Samsung s 2025 Bespoke refrigerator models equipped with digital screens to replenish the items inside their fridge, thanks to a new partnership with Instacart and Samsungs proprietary food recognition technology, AI Vision Inside. Weve all dreamt of a refrigerator that could replenish itself, and now thanks to this partnership with Samsung, thats no longer the stuff of science fiction, said Daniel Danker, Chief Product Officer at Instacart in a statement.
RetailDive
JANUARY 7, 2025
The stores are being shuttered as part of “routine store location evaluation and optimization,” according to a company spokesperson.
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TalkingRetail
JANUARY 7, 2025
Pladis has added McVities Gold Billions Chocolate & Hazelnut to its range. This launch builds on the phenomenal success of multi-award-winning McVities Gold Billions, which had grown to be a 5m brand only 18 months after launch.
RetailDive
JANUARY 7, 2025
Each year brings unique headwinds and tailwinds. From increased attention on DEI efforts to the shifting nature of DTC, this is what we’ll be following in 2025.
TalkingRetail
JANUARY 7, 2025
Coca-Cola has launched Coca-Cola Lime and Coca-Cola Zero Sugar Lime, the new citrus flavour is available in both the Zero Sugar and Original Taste variations.
RetailDive
JANUARY 7, 2025
The multi-year partnership will allow people to order groceries from the screens of select Samsung refrigerators.
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Practical eCommerce
JANUARY 7, 2025
Today's AI-driven project management and productivity platforms automate tasks, schedules, and workflows. The post AI Apps to Get Things Done in 2025 appeared first on Practical Ecommerce.
RetailDive
JANUARY 7, 2025
Disruptor shop Mischief is tasked with developing a new creative platform and delivering bold marketing for the department store chain.
Practical eCommerce
JANUARY 7, 2025
Google's ad platform has evolved, and so has bidding on competitor keywords. The post Ad Strategies for Competitor Keywords appeared first on Practical Ecommerce.
RetailDive
JANUARY 7, 2025
The move was “a natural next step for Fine’ry,” according to Nadia Khan, senior vice president of brand marketing at parent company Maesa.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Fabric Blog
JANUARY 7, 2025
fabric is an AI-powered OMS that orchestrates across your entire order lifecycle to connect your demand channels to fulfillment locations. Book a demo today!
RetailDive
JANUARY 7, 2025
Both retailers and consumers used AI to enhance shopping experiences. But consumers have also returned 28% more merchandise than last year, according to Salesforce.
RetailWire
JANUARY 7, 2025
McDonald's becomes the latest company to roll back equality initiatives.
RetailDive
JANUARY 7, 2025
“Food Hive” locations can feature cashless payment options and an assortment of goods from local businesses.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
TalkingRetail
JANUARY 7, 2025
Nisa has announced the appointment of Paul Webster as head of partnerships. Joining from leading global food and beverage company, Pepsico, Websters appointment is described by Nisa pivotal as it looks to develop deeper, more valuable relationships, to drive its corporate partnerships to new heights.
RetailDive
JANUARY 7, 2025
Darren McKoy said he was ready to embrace new opportunities and creative challenges, and the footwear company hasn’t named a replacement.
TalkingRetail
JANUARY 7, 2025
Household spending on take-home groceries hit a record high this Christmas at 460 on average, according to the latest data from Kantar. Overall take-home sales at the grocers rose by 2.1% over the four weeks to 29 December compared with last year.
RetailDive
JANUARY 7, 2025
Chief Marketing Officer Andrew Katz explains how a new multimillion-dollar campaign is part of the brand’s efforts as the “big guys” enter the nonalcoholic beer category.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
RetailWire
JANUARY 7, 2025
Meta has announced the end of fact checkers, to be replaced with Community Notes.
RetailDive
JANUARY 7, 2025
Michael Casey will step down after 15 years in the top spot, while Chief Financial and Operating Officer Richard Westenberger will lead in the interim.
RetailWire
JANUARY 7, 2025
Getty Images and Shutterstock announce a planned merger worth $3.7 billion.
Fabric Blog
JANUARY 7, 2025
The post The Intersection of Personal Growth and Business Success with Rich Lyons appeared first on fabric Inc.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
RetailWire
JANUARY 7, 2025
KFC fans rejoice! Nashville Hot Sauce returns to its famous bowls.
365 Retail
JANUARY 7, 2025
Promoting a bookmaker and attracting active players to its platform are tasks for which you can receive excellent rewards. The 1xBet betting partners program has been developed for those who are ready for such online earnings. To start working, you need to register and study the rules of the affiliate program. At the same time, you do not need to invest money in this project.
RetailWire
JANUARY 7, 2025
Subway has found a way to make 2025 even better for its customers by introducing its new Meal of the Day.
TalkingRetail
JANUARY 7, 2025
Retailers have been kept on their toes in 2024 with a lively raft of brand extensions, new formats and punchy flavour innovations. Flavour is the number one purchase-driver in crisps, snacks and nuts, and this year crisps went big on hot and spicy.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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