The PR Perils of Inaccurate Sales Tax
Retail TouchPoints
APRIL 12, 2024
It’s rare that sales tax issues make the news, and when they do, it’s generally not great for the seller. Earlier this year, things held to form when media in Massachusetts reported a sales tax calculation error on the Walgreens ecommerce website. The facts as reported support the notion of an honest mistake by the seller, but the story shows the importance of pinpoint tax accuracy, especially in the retail sector.
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