Fri.Apr 12, 2024

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The PR Perils of Inaccurate Sales Tax

Retail TouchPoints

It’s rare that sales tax issues make the news, and when they do, it’s generally not great for the seller. Earlier this year, things held to form when media in Massachusetts reported a sales tax calculation error on the Walgreens ecommerce website. The facts as reported support the notion of an honest mistake by the seller, but the story shows the importance of pinpoint tax accuracy, especially in the retail sector.

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531: A Proven Method To Grow Your Social Media Following In 30 Days

My Wife Quit Her Job

For the month of April, we’ve been running a challenge in our Profitable Audience Class that has dramatically increased the social media following for the students in the course. If you’re interested in growing your YouTube, TikTok or Instagram channels fast, then listen to this episode! What You’ll Learn Strategies to grow your social media following The results of our video challenge The secret to growing any social media account Sponsors SellersSummit.com – The Sellers

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BigCommerce Multi Storefront: Pros, Cons, Features and Review [2024]

Groove

One database. Multiple storefronts. BigCommerce MultiStorefront makes the creation of separate stores for certain demographics easy. You can create one database with all of your products and link them to specific storefronts to make it easier to target certain demographics. You may want to sell certain products on Amazon and others on Ebay or another platform.

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Disconnected Messaging Breeds Mistrust

Forrester eCommerce

This blog post is a brief overview of the 2024 B2B Summit North America session, "Building a Connected Messaging Team That Drives Alignment," where VP, Principal Analysts Barry Vasudevan and Ian Bruce will discuss current state of B2B messaging, companies that get it right, and how to build your connected messaging team.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Home Depot ‘Retool Your School’ Program Awards Nearly $3 Million to 42 HBCUs

Retail TouchPoints

For the 15th year, The Home Depot has awarded grants for campus improvements to Historically Black Colleges and Universities (HBCUs) as part of its Retool Your School program. This year’s nearly $3 million donation will be divided among 42 HBCUs, with Albany State University, South Carolina State University and Paine College each receiving $150,000 as the top vote-getters in their respective categories (based on the size of their student populations).

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Conn’s swings to a profit in Q4 as annual losses grow

RetailDive

Three months after acquiring a rival home goods retailer, Conn’s is focusing on consumer financing as a revenue driver.

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BNPL users report problems with overspending, missed payments: survey

RetailDive

Consumers are using buy now, pay later services to spread out their cash flow, according to a new Bankrate report.

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Levi Strauss & Co. Hires New Chief Commercial Officer to Drive DTC Transformation

Retail TouchPoints

Levi Strauss & Co. (LS&Co.) has appointed Gianluca Flore as its new EVP and Chief Commercial Officer, effective July 29, 2024. Flore will report directly to President and CEO Michelle Gass and will support all Levi’s commercial operations and global channels, including stores, ecommerce and wholesale. “I am delighted to welcome Gianluca to LS&Co. at this transformational moment for the company, as we pivot to become a DTC-led, denim lifestyle leader,” said Gass in a statement.

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Billy Reid acquires Knot Standard’s DTC business

RetailDive

As part of the deal, the fashion retailer will take over the DTC brand’s stores and start using its AI-based made-to-measure software in all its locations.

Fashion 113
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Intel Reveals Layoffs in Sales and Marketing

RetailWire

Intel underwent another wave of layoffs recently, focusing on trimming down its sales and marketing department.

Marketing 110
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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MPs urge caution on possible flavoured vapes ban

TalkingRetail

Planned restrictions on flavoured vapes risk inadvertently driving people towards smoking, claims a newly formed cross-party group of MPs. The All-Party Parliamentary Group (APPG) for Responsible Vaping said today it was vital the government takes a comprehensive evidence-based approach to vaping regulation.

Retail 106
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Roku Hit by Cyberattack: Over Half a Million Accounts Breached

RetailWire

Roku disclosed that approximately 576,000 user accounts were compromised in a recent cyberattack, marking the second security breach this year.

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Amid Downturn, Ecommerce Investor Perseveres

Practical eCommerce

Roman Kahn's ecommerce holding company seeks aquisitions, albeit cautiously. The post Amid Downturn, Ecommerce Investor Perseveres appeared first on Practical Ecommerce.

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Car Insurance Costs Are Rapidly Rising and Causing Higher Inflation

RetailWire

Surging car insurance rates contributed to the acceleration of inflation rates in March, adding to the financial burden on vehicle owners in the U.S.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Levi’s taps Burberry veteran to lead DTC push

RetailDive

Gianluca Flore, who has also had leadership roles at Kering and Bottega Veneta, will oversee all of the denim brand’s selling channels globally.

Channel 101
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New Smile Integration: Klaviyo

Smile.io

If you’re confused because you were sure that Smile.io and Klaviyo launched an integration over 7 years ago, you’re right!  But things in ecommerce are drastically different than they were when that was first launched. It was time to elevate the integration between Smile.io and Klaviyo to create an even better loyalty and marketing automation experience.

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The Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten

RetailDive

The pet retailer is offering to pay to replace regretted tattoos and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.

Books 101
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Fast-Food Restaurants May Replace Workers With Kiosks Due to Minimum Wage Rise

RetailWire

As a result of this $4 minimum wage hike in California, some fast-food restaurants may start replacing staff with self-service kiosks.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Booker retail sales grew by 11%

TalkingRetail

Excluding tobacco, retail sales at wholesaler Booker grew by 11% in the year to 24 February, according to the annual results from parent company Tesco released earlier this week. Retail sales rose to more than £3.2b but tobacco sales dropped by 4.3% to £1.86bn.

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7-Eleven Reinvigorates Its Bring Your Own Cup Day for Slurpees

RetailWire

On April 13, 7-Eleven will host its annual Bring Your Own Cup Day, a unique event allowing customers to fill their chosen containers with Slurpees for a flat fee of $1.99.

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STG UK launches new XQS nicotine pouch

TalkingRetail

Scandinavian Tobacco Group UK (STG UK) has announced its entry into the next-gen nicotine category with the launch of XQS pouches. The new range has been created in Sweden and will be available to retailers from May onwards, priced at £5.50.

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Four Paramount Board Members Step Down Amidst Skydance Merger Discussions

RetailWire

Paramount Global has confirmed four executives will step down.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Lucozade’s major new masterbrand platform unveiled

TalkingRetail

New adverts for Lucozade unites all three sub-brands in one campaign. Marking the biggest relaunch in Lucozade’s history, the brand has unveiled a new masterbrand platform set to supercharge sales of its drinks across the UK market.

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In-N-Out Heiress Battles Rising Costs Amid Minimum Wage Hike

RetailWire

In California, the recent hike in the minimum wage for fast-food workers, which came into effect on April 1, is already sending shockwaves through the restaurant industry. Notably, Lynsi Snyder, the owner of In-N-Out Burger, revealed her tough stance on cost control amidst the new legislation.

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Stamp Prices Are Continuing To Rise

RetailWire

Stamp prices in the United States are gearing up for another hike. Set to take effect on July 14, the price of a Forever postage stamp is poised to jump to 73 cents from the current 68 cents. This increase marks the sixth hike since January 2021.

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Varun Beverages Taps Solar Power from Two Renewable Energy Firms

RetailWire

Varun Beverages, a beverage company, is gearing up to go green with solar energy. The company has revealed plans to harness solar power for its facility in Supa Parner, Sakri, District Dhule, Maharashtra.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Airline Coalition Asks Biden Administration to Block China Flights

RetailWire

The aviation industry wants to pause additional passenger flights between the U.S. and China.

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