Fri.Feb 14, 2025

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How Advanced Analytics Can Transform Your CX Practice

Forrester eCommerce

Advanced Analytics: The Future Of CX Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index) benchmarks, customer experience (CX) remains a priority for many organizations. Unfortunately, these organizations have struggled to realize tangible benefits from their CX programs.

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Digital PR: Where Beauty Challengers can Steal the Spotlight from Established Brands

Retail TouchPoints

Whether big or small in scale, influencer campaigns have had proven success in raising a beauty brands profile and driving sales, especially among younger generations scrolling through TikTok for the lowdown on the latest aesthetic. However, for challenger brands, these pay-to-play’ spaces are dominated by household names with bigger budgets that ensure them (and their products) a larger share of voice.

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Should Your Organization Adopt An Internal Product Team Approach?

Forrester eCommerce

Pet adoption is often a high point for many people when creating memories. Do you remember the excitement of bringing home your first pet? The joy of a new furry family member, however, comes with responsibility and preparation. You likely spent hours researching breeds, finding veterinarians, debating names, and preparing your home.

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Target Feels Pretty: Retailer Adds 2,000+ Beauty Products to Assortment

Retail TouchPoints

Target has expanded its beauty assortment with more than 2,000 products and nearly 50 new brands, with prices starting at $1.29 and 90% of the new arrivals priced at less than $20. The retailer is spotlighting the new brands online and with special displays in-store. We know consumers love shopping beauty at Target because its Tarzhay at its best: the combination of amazing products and prices you cant find anywhere else, said Amanda Nusz, SVP of Essentials and Beauty at Target in a statement.

Retail 191
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Balanced Benefits Give Loyalty Programs A Competitive Advantage

Forrester eCommerce

Maximize loyalty program effectiveness with a balanced mix of transactional benefits that offer monetary value, and non-transactional benefits that spark more emotional connections.

B2C 195
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Nobody’s Child to Open First Store Outside London in St Albans

365 Retail

Nobodys Child has announced the expansion of its retail footprint with the opening of a new store in St Albans on 19th February 2025. Located at Christopher Place, this 1,000 sq ft boutique marks the brands first store outside London, bringing its signature responsible fashion ethos to a broader audience. A new shopping experience in St Albans The St Albans boutique has been designed as an inviting and timeless space, blending vintage furniture with bespoke fittings to create a warm and welcomin

Fashion 59

More Trending

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Americans Are Struggling To Pay Their Debt

RetailWire

American consumer debt reached an all-time high of $18.04 trillion.

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Squaring the circle | The Big Story: Labour costs

TalkingRetail

Sainsburys announcement last month (January) that it was to axe more than 3,000 jobs, mainly by closing down its remaining in-store cafs, made headline news, while similar job cuts by Tesco (400) and Morrisons (200) were also picked up in the press.

Retail 52
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AI Won’t Replace Creativity, Says Studio Founder

Practical eCommerce

Matthew Gattozzi, the founder of Goodo Studios, realizes creativity and AI-driven efficiency often conflict. The post AI Won’t Replace Creativity, Says Studio Founder appeared first on Practical Ecommerce.

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Retailers share their thoughts as Talking Retail Live approaches

TalkingRetail

Talking Retail Live takes place on Thursday 27 March at the KIA Oval, London and several panellists have spoken to Talking Retail about participating in the event and why its important for convenience retailers.

Retail 52
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Little Caesars’ Big! Big! Bundle Feeds the Family for Less Than $20

RetailWire

A supersized meal deal is available at Little Caesars for a limited time.

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Consumers choose dinner over roses this Valentine’s Day, survey shows

TalkingRetail

With over half of the public intending to spend money on a spouse or partner this Valentines Day, the British Retail Consortium (BRC), supported by Opinium, has surveyed the public to understand more about how they will be spending their money.

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Changes Are Coming to Starbucks Mobile Ordering — Here’s What You Need To Know

RetailWire

Changes are ahead for Starbucks' mobile customers.

Mobile 59
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Reese’s Peanut Butter White Bar launches at Spar

TalkingRetail

Spar has announced a symbol group exclusive partnership with The Hershey Company and Euro Food Brands for the launch of the Reeses Peanut Butter White Bar.

Retail 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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How Fetch’s Super Bowl Ad Caused a 1.2M Sign-Up Surge in 2 Minutes

RetailWire

What began as a casual chat with Birk Cooper, CMO of Fetch, quickly turned into an incredibly insightful interview.

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Mitigating rising costs | Editor’s comment

TalkingRetail

Convenience stores across the UK mainland provide more than 445,000 jobs, with staff working a combined 9.8 million hours a week, according to the 2024 Local Shop Report from the Association of Convenience Stores.

Retail 52
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Arby’s Debuts Indulgent $6.99 Surf and Turf Sandwich Deal

RetailWire

Arby's has a new surf and turf deal for less than $7 for two of its famous sandwiches.

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Ikea Fortifies Partnership with Taskrabbit for Furniture Assembly

Retail TouchPoints

Ikea has expanded its partnership with online home services marketplace Taskrabbit , enabling customers to easily book and pay for Taskrabbit furniture assembly at the time of their Ikea purchase. Ikeas partnership with Taskrabbit, to help customers with the headache of putting together its flat-packed furniture, has been in place since 2017 , but with this expansion booking services can now be done in one step during checkout at Ikea. “Taskrabbits assembly service has been a game-changer

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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TikTok Back in US Apple and Google App Stores After Ban Delay

RetailWire

Apple and Google returned TikTok to app stores after reassurances they won't be penalized.

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Steve Madden Buys Kurt Geiger for $364.1 Million

Retail TouchPoints

Steve Madden has entered a definitive agreement to purchase UK-based Kurt Geiger footwear and accessories brand for 289 million ($364.1 million ) in cash from a group led by private equity firm Cinven. Kurt Geiger is on an expansion path in North America; the company opened its fourth U.S. store last month , with another five in development and plans to eventually operate 50 locations in the region.

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Spirit Airlines Rejects Frontier Airlines’ Revised Acquisition Offer, Focuses on Bankruptcy

RetailWire

Spirit Airlines isn't interested in Frontier Airlines' proposed acquisition.

Travel 52
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AI Product Managers: The Role Of The Future Or Another Tool In Your toolkit?

Forrester eCommerce

In the early days of the Internet, job opportunities for Internet Product Managers began to appear as companies recognized their need for this new technology. As the Internet evolved, other roles such as “Web Product Manager” or “Digital Product Manager” became common.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Domino’s Announces Pepperoni Pizza-Scented Perfume for Valentine’s Day

RetailWire

Domino's is celebrating Valentine's Day in a different way.

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3 Ways Brands are Harnessing the Value of Marketplaces

Retail TouchPoints

Omnichannel is the new reality for brands and retailers of all sizes and product types. Results from Retail TouchPoints annual Omnichannel & Fulfillment Survey show that most respondents conduct business through an average of three different channels and for 35% of them, marketplaces are critical to building brand awareness and driving business growth.

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Subway Offering BOGO Footlong Subs for Valentine’s Day. Here’s How To Get Yours

RetailWire

Subway is offering love at a discount.

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XML Sitemaps vs HTML Sitemaps

ROI Revolution

Per Google , a sitemap is a file where you provide information about the pages, videos, and other files on your site, and the relationships between them. There are two primary types of sitemaps that this guide will cover today: XML and HTML. We will also share what brands need to know when creating XML sitemaps and HTML sitemaps. Whats the difference between XML sitemaps & HTML sitemaps?

SEO 78
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Cocoa Price Surge Drives Valentine’s Day Chocolate Cost Upwards in 2025 (and Beyond)

RetailWire

Chocolate lovers may find themselves paying more at the checkout this Valentine's Day.

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Monsoon Opens First Travel Boutiques at London Gatwick

365 Retail

Monsoon has announced the launch of its first travel boutiques at London Gatwicks North and South Terminals, opening on Friday, 14 February. Designed to offer a relaxed shopping experience for passengers, the stores will feature an extended range of ladies beachwear, resortwear, accessories, and a curated edit of casualwear and kidswear, with select Gatwick-exclusive collections.

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Retail Sales Dip Nearly 1% in January, Weather and Consumer Pessimism Blamed

RetailWire

With retail sales dipping by 0.9% in January, American consumers may be clutching their wallets and purses tighter as of late.

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Organic baby formula maker responds to CMA final report

TalkingRetail

The Competition and Markets Authoritys (CMA) final report into the formula milks sector was published today (14 February).

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.