Groove

MARCH 11, 2024

It takes a lot of work to get customers to your eCommerce store. Whether you use SEO best practices, social media, or your customer email list, once a customer arrives at your online storefront, you want them to convert and not leave a Klaviyo abandoned cart. When your website visitors add products to their cart but don't end up checking out, they become part of a group of customers who had the intent to purchase but didn’t follow through.

Shipping Costs 195

Shipping Costs Payments Shopping Carts Shipping 195

Forrester eCommerce

MARCH 11, 2024

We explore key findings for APAC from Forrester’s 2023 Field Marketing Survey to help organizations understand the state of Field Marketing regionally and what this means for the operation and organization of a future fit field marketing organization.

Marketing 434

Marketing Operations B2B 434

Retail TouchPoints

MARCH 11, 2024

Gen Z consumers are neither easy to define nor predictable in their shopping habits. The consumer cohort born between 1996 or 1997 and 2010 and 2020 (there is no complete agreement here) is hard to read and reach because they are a product of the world they have been born into, one where change is constant, frequent and often unexpected. Among the many influences on their behaviors has been technology, because they have grown up with fixed and mobile screens.

Department Stores 303

Department Stores Consumer Banking B2B 303

Forrester eCommerce

MARCH 11, 2024

(coauthored by Forrester Senior Research Associate Victoria Manes) In Europe, a tough economic and geopolitical context is contributing to increasingly polarized discussions on the environment.

Consumer 404

Consumer Customer Experience B2C Customer 404

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

MARCH 11, 2024

The associates at a Patagonia store in Reno, Nev. have voted to join the United Food and Commercial Workers (UFCW) Local 711 , marking the first successful unionization effort at a Patagonia store. Along with the Retail, Wholesale and Department Store Union (RWDSU), the UFCW has been making inroads at other outdoor retailers recently, organizing nine REI locations across the U.S. with the RWDSU and five Vertical Endeavors climbing gyms in Minnesota.

Outdoor 299

Outdoor Department Stores Retail Other 299

Forrester eCommerce

MARCH 11, 2024

Join us in Nashville in June to learn how to harness the power of humans and AI to deliver differentiated experiences that drive loyalty and growth.

Customer Experience 416

Customer Experience B2B Consumer Management 416

Groove

MARCH 11, 2024

It takes a lot of work to get customers to your eCommerce store. Whether you use SEO best practices, social media, or your customer email list, once a customer arrives at your online storefront, you want them to convert and not leave a Klaviyo abandoned cart. When your website visitors add products to their cart but don't end up checking out, they become part of a group of customers who had the intent to purchase but didn’t follow through.

X-cart 195

X-cart Merchant Services Shopping Carts Shipping Costs 195

Retail TouchPoints

MARCH 11, 2024

Macy’s, Inc. has appointed Michael Krans as VP of Macy’s Media Network , where he will oversee the company’s in-house media business dedicated to connecting advertising partners with Macy’s and Bloomingdale’s customers. Krans, who will report to Chief Customer and Digital Officer Max Magni, joins Macy’s following his most recent role leading the fashion team at Walmart ’s media division, Walmart Connect.

Retail 262

Retail Fashion Operations Marketing 262

Fastr

MARCH 11, 2024

Next week from March 17–20, over 10,000 retail leaders and innovators will gather in Las Vegas for Shoptalk 2024. The content-rich event is the industry’s biggest of the year – serving as the ultimate hub for attendees to network and gain actionable insights on industry trends, tech, solutions, and strategies.

Events 162

Events Retail 162

Retail TouchPoints

MARCH 11, 2024

H&M Group , Vargas Holding and TPG Rise Climate have launched Syre , with the goal of providing recycled polyester yarn that’s equivalent in quality to virgin yarn but has less impact on the planet. The retailer has an offtake agreement with Syre worth $600 million over seven years that will cover a significant share of H&M Group’s long-term need for recycled polyester (rPET), which is currently primarily sourced from bottle-to-textile upcycling.

Operations 252

Operations Technology Retail Supplies 252

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Operations

365 Retail

MARCH 11, 2024

Fenwick has initiated the first phase of its ambitious renovation plan for its flagship Newcastle store, with activities commencing in March. This renovation is a component of a £40 million investment strategy aimed at modernising and preparing the store for future generations. Mailen Design has been tasked with the careful and thoughtful redesign of the store’s original 1880s façade.

Customer Experience 118

Customer Experience Events Improvements Management 118

Retail TouchPoints

MARCH 11, 2024

DoorDash has launched a Made by Women platform designed to champion female chefs and restaurateurs and provide access to marketing, educational and financial resources. To inaugurate the program, the Made by Women Grant program , in partnership with the digital networking platform for women, Monday Girl , will provide 15 grants of $10,000 to Canadian women-owned restaurants.

Marketing 147

Marketing Management Consumer 147

Practical eCommerce

MARCH 11, 2024

Today's transcription platforms are fast and sophisticated. We test three of them. The post AI-powered Transcription Tools, Tested appeared first on Practical Ecommerce.

eCommerce 115

eCommerce 115

RetailWire

MARCH 11, 2024

Telecoms companies are phasing out old 3G networks in favor of newer, faster 5G systems, which could leave owners of older mobile phones without service. Vodafone has already made the switch, leaving behind 3G in favor of more advanced 4G and 5G services.

Mobile 108

Mobile 108

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Practical eCommerce

MARCH 11, 2024

Eliminating third-party cookies, while enhancing privacy, means consumers see irrelevant ads and advertisers receive subpar performance. The post Second-party Data Could Unlock Ad Targeting appeared first on Practical Ecommerce.

eCommerce 111

eCommerce Consumer Marketing 111

ESW

MARCH 11, 2024

As in much of the rest of the world, ecommerce in the United States is growing. Not only are the number of orders increasing, but the amount of money spent online is also increasing. In fact, in 2023 ecommerce sales topped $1.11 billion, an increase of 7.6% over 2022. Additionally, more than 15% of total sales were ecommerce transactions in 2023, nearly a percent higher than the year before.

eCommerce 88

eCommerce Payment Services Omnichannel Consumer Electronics 88

SheerID

MARCH 11, 2024

SheerID for WooCommerce helps online merchants acquire and verify consumers in communities like students, teachers, and the military for special offers and discounts.

Merchant Services 88

Merchant Services WooCommerce Consumer Customer 88

RetailDive

MARCH 11, 2024

The retailer confirmed it has ended a recent test of the checkout technology at a Neighborhood Market store in Bentonville, Arkansas.

Technology 122

Technology Marketing Retail 122

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

CPC Strategy

MARCH 11, 2024

Privacy What’s Media Mix Modeling? [Marketer’s Guide with Examples] By Emily Sullivan Mar 11 2024 Have you ever felt in the dark when it comes to understanding the real impact your marketing dollars are having across multiple channels? Determining where and how conversions are occurring is crucial in optimizing your budget to drive the most impact with your marketing budget.

Channel 89

Channel Blog Marketing Social Media 89

RetailDive

MARCH 11, 2024

The beverage maker said the $67 million in new financing will be used to grow distribution and accelerate product innovation.

122

122

RIS News

MARCH 11, 2024

If the March 10 switch to Daylight Savings Time left consumers feeling like they need an early coffee delivery, Walmart’s got it covered with the latest addition to its Express Delivery offering.

Consumer 82

Consumer 82

RetailDive

MARCH 11, 2024

The smaller banner will shift focus and undergo an “in-depth analysis” of its customer base amid disappointing performance in newer markets.

Marketing 114

Marketing Customer 114

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eCommerce

RIS News

MARCH 11, 2024

We’re excited to announce Praveen Moturu, global vice president, enterprise digital platforms at Mars, Inc., as our consumer goods co-chair. Representing the retail side is Ashok Viswanathan, director of supply chain analytics at Best Buy.

Events 82

Events Consumer Goods Supplies Consumer 82

RetailDive

MARCH 11, 2024

The brand's busy spring includes a refreshed logo, updated jingle, new celebrity partners and support for the first-ever Pinterest Creator Tour.

109

109

RIS News

MARCH 11, 2024

The home of Coach, Kate Spade, and Stuart Weitzman is refining and expanding its recognition strategies, with a focus on shopper identification and customer movement technology.

Customer 79

Customer Technology 79

RetailDive

MARCH 11, 2024

Sales have steadily risen since 2019, but units have plateaued somewhat since their peak in 2020, according to Circana.

117

117

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eCommerce

RIS News

MARCH 11, 2024

Take a look at how these retailers are using technologies to elevate merchandising strategies, improve inventory planning, elevate accessibility to data, and more.

Technology 81

Technology Improvements Retail 81

RetailDive

MARCH 11, 2024

A new brand campaign and an in-store pilot of the marketplace further positions the company as an alternative to Etsy.

104

104

RetailWire

MARCH 11, 2024

The pioneering vegan beauty brand closed their stores on March 1, 2024.

111

111

RetailDive

MARCH 11, 2024

The Waldencast Ventures subsidiary is now available in over 300 of the mass merchant’s stores as well as on its website.

102

102

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion