Retail TouchPoints

MARCH 21, 2024

In the ever-evolving landscape of ecommerce, retailers face the ongoing challenge of adapting their cloud infrastructure to meet the demands of unpredictable consumer behavior. With online shopping hitting record highs during the most recent Thanksgiving holiday weekend, many companies often focus on preparing for this annual period of peak demand. Yet, increasingly, there are other peak periods, such as turn-of-the-season shopping, Mother’s Day and back-to-school sales, not to mention unf

eCommerce 258

eCommerce eCommerce Platforms Events Customer Experience 258

Forrester eCommerce

MARCH 21, 2024

As we outlined in previous research, Generative AI assistants known as TuringBots can serve as powerful tools to address some of the broader software development challenges. Specifically they help to automate a wide range of tasks throughout the software development life cycle (SDLC).

Technology 434

Technology Customer 434

Retail TouchPoints

MARCH 21, 2024

Target ’s announcement earlier this month that it was launching a paid membership plan almost felt like a foregone conclusion. Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. With the addition of Target Circle 360, eight of the top 10 retailers in the U.S. now offer a paid membership, with the only two outliers being The Home Depot and Lowe’s.

Shipping Costs 277

Shipping Costs Subscription Consumer Games 277

Forrester eCommerce

MARCH 21, 2024

Right now, the hottest ticket in town might be Dune 2, but running a close second is SSE – the Security Services Edge which is a fancy acronym for cloud-delivered, user-focused security capabilities that protect the remote workforce.

Customer 284

Customer 284

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

MARCH 21, 2024

Premium retailer Woolworths will deploy the iD Cloud RFID solution from Nedap to 217 Fashion, Beauty and Home stores across South Africa as it seeks to improve inventory accuracy and in-store replenishment. The solution, designed to move the retailer closer to its strategic objective of selling more with less stock, also sets up Woolworths to use RFID for loss prevention and supply chain improvements in the future.

Supplies 263

Supplies Fashion Improvements Retail 263

Forrester eCommerce

MARCH 21, 2024

What’s the lawsuit about? The United States Department of Justice has announced an antitrust lawsuit against Apple. Antitrust action against companies is intended to thwart monopolistic behavior that a government believes impedes competition and hurts consumers.

Consumer 259

Consumer Marketing Customer Experience B2C 259

Forrester eCommerce

MARCH 21, 2024

In a bid to differentiate itself in the cloud market, Akamai unveiled its latest cloud offerings designed to be platform agnostic, cost-efficient, low-latency, and user-friendly. Akamai launched “Generalized Edge Compute (Gecko)” for companies looking to run workloads closer to users, devices, and data sources. Companies often do that to improve their user experience.

Improvements 259

Improvements Marketing Customer 259

Retail TouchPoints

MARCH 21, 2024

The National Retail Federation ( NRF ) projects that U.S. retail sales for 2024 will increase by 2.5% to 3.5% compared to the previous year, totaling between $5.23 and $5.28 trillion. That’s slightly less than the 3.6% increase seen in 2023, which saw sales reach $5.1 trillion , but it’s in line with the 10 -year pre-pandemic average annual sales growth figure of 3.6%.

Consumer 259

Consumer Retail Marketing 259

Forrester eCommerce

MARCH 21, 2024

In the report, we also analyzed the key trends and drivers of the digital asset custody market, key tech supporting digital asset custody, the core capabilities of representative custody providers, and early good practices for integrating these solutions.

Marketing 259

Marketing Management 259

TalkingRetail

MARCH 21, 2024

Following this week’s technical payment issues experienced by Greggs, the latest in a wave of similar retailer issues, some observers believe it highlights the continued importance of cash in UK society.

Retail 145

Retail 145

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Forrester eCommerce

MARCH 21, 2024

Read insights from Principal Analyst Emily Pfeiffer and Senior Research Associate Delilah Gonzalez on how quality data powers commerce search experiences.

Customer Experience 259

Customer Experience Consumer Omnichannel Technology 259

TalkingRetail

MARCH 21, 2024

Following the recent announcement of a new vaping tax which will make products more expensive from October 2026, new insights from research and insights agency Opinium reveal that more than half (56%) of current vapers predict black market e-cigarette and vape sales will increase if… This story continues at Survey: More than 50% of vapers think price increase will boost black market Or just read more coverage at Talking Retail

Marketing 119

Marketing Retail 119

365 Retail

MARCH 21, 2024

Independent frozen food pioneer, COOK , has inaugurated its 100th store in Poynton, Cheshire. This expansion comes at a time when many retailers face downturns, with COOK experiencing a 16% surge in sales over the last 11 months, reaching £109m. The new store in Poynton, strategically placed between Stockport and Macclesfield, is set to create 12 new jobs, contributing positively to the local economy.

Retail 109

Retail Events 109

RetailDive

MARCH 21, 2024

Hiring more store associates will improve customer service and help fight what executives said was an unexpectedly high level of inventory loss.

Improvements 124

Improvements Customer 124

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

365 Retail

MARCH 21, 2024

Nespresso UK has ventured into the on-the-go coffee scene with the unveiling of a novel coffee shop model named ‘The Nespresso Bar’, strategically located in proximity to Liverpool Street station in the heart of London. The choice of location underscores Nespresso’s premiere foray into the bustling on-the-go coffee domain, situated at the UK’s most frequented commuter nexus.

Events 109

Events Customer Experience Consumer Customer 109

RetailWire

MARCH 21, 2024

Apollo Global Management, a prominent private equity firm, has made a hefty $11 billion offer to acquire Paramount Pictures along with the Paramount TV studios group.

Management 104

Management 104

RetailDive

MARCH 21, 2024

Forty percent of customers who visit the Sephora shop-in-shops are new to the department store, Tom Kingsbury said at Shoptalk.

Department Stores 124

Department Stores Customer 124

Practical eCommerce

MARCH 21, 2024

Changing domain names can seriously reduce organic search traffic. Here's how to recover. The post Traffic Recovery from Domain Changes appeared first on Practical Ecommerce.

eCommerce 99

eCommerce SEO 99

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailDive

MARCH 21, 2024

Store customers return less than online shoppers, and some rules are boosting in-store returns of online orders, according to the ICSC.

Customer 118

Customer 118

Profitero

MARCH 21, 2024

Brands generally assume they control what content is featured on their PDPs, but thanks to recent changes on Amazon, this is no longer entirely the case. In late January, Amazon notified sellers in hardline categories that they intended to supplement non-compliant listings with images from Amazon or even other third-party (3P) sellers.

Other 78

Other eCommerce 78

RetailDive

MARCH 21, 2024

A partnership between tech giants Meta and Amazon “could represent the tipping point of transforming social media into a transaction platform,” Mizuho Securities analysts said in a report this week.

Social Media 106

Social Media 106

TalkingRetail

MARCH 21, 2024

Some popular Easter eggs will cost 50% more this year according to research by Which? The consumer group also reported ‘shrinkflation’ with some Easter eggs having shrunk in size but not price.

Consumer 89

Consumer Retail 89

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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RetailWire

MARCH 21, 2024

Starbucks has surged past Subway to claim the title of the world’s second-largest restaurant chain.

116

116

RetailDive

MARCH 21, 2024

While traditional grocery stores are still consumers' top places to buy produce, low-price format retailers are making significant gains in the category.

Retail 108

Retail Consumer 108

RetailWire

MARCH 21, 2024

Low-cost airline JetBlue is making strategic shifts in its routes and services to enhance its financial standing.

Travel 105

Travel 105

RetailDive

MARCH 21, 2024

Zimba and Plus Ultra will land in 4,500 and 600 of the mass merchant’s stores, respectively, significantly expanding their wholesale presence.

107

107

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

TalkingRetail

MARCH 21, 2024

The TMA (Tobacco Manufacturers’ Association) believes the government’s ‘phased generational ban’ on the purchase of tobacco products for anyone born on or after 1 January 2009, will drive the market "into the hands of organised crime gangs".

Marketing 80

Marketing Retail 80

RetailDive

MARCH 21, 2024

The location, which features a Custom Spaces design studio, is the home retailer’s eighth small-format store.

Customer 115

Customer Retail 115

TalkingRetail

MARCH 21, 2024

An APPG for Responsible Vaping has been established to ensure the raft of government measures on vaping are balanced and proportionate while acting to encourage and highlight sector led improvement.

Improvements 72

Improvements Retail 72

RetailDive

MARCH 21, 2024

The online pet retailer benefited from sales in the non-discretionary and health categories, as well as its Autoship subscription service.

Subscription 103

Subscription Customer Retail 103

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion