Tue.Jan 28, 2025

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How Consumer Buying Behavior Is Changing in 2025 | Salsify

Salsify

The way shoppers move through the buying journey has shifted (again), and its not slowing down. Shopping isnt just a thing people do anymore its something thats always happening. Whether theyre scrolling TikTok, watching YouTube, searching on Google, or walking through a store, shoppers are constantly engaging with brands.

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Mattel takes aim at Lego with brick-based building brand

RetailDive

The toy titan plans to introduce its first Mattel Brick Shop product in May and will unveil new sets in coming years.

Toys 111
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DRS regulation certainty welcomed but retail industry concerns remain

TalkingRetail

With legislation for the Deposit Return Scheme (DRS) for drinks containers in England and Northern Ireland implemented this week, the reactions from retail industry bodies has been mixed.

Retail 52
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AI Resets Ecommerce Supply Chains

Practical eCommerce

Artificial intelligence is a supply-chain game-changer optimizing demand forecasts, fulfillment, delivery routes, and more. The post AI Resets Ecommerce Supply Chains appeared first on Practical Ecommerce.

Supplies 104
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Spanx launches new sculpting denim collection

RetailDive

The shapewear brand said the jeans, which come in two colors and styles, combine lycra-encased cotton fabrication with traditional denim detailing.

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CVS Is Testing an App Feature That Allows Customers To Unlock Products

RetailWire

To deter theft, CVS stores lock up various items, but some customers can get around that.

Customer 101

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One Stop supports ‘How Do You Eat Yours’ campaign

TalkingRetail

Cadbury's national campaign How Do You Eat Yours? and One Stop customers team up for a chance to win up to 10k.

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New Web Design Tools, January 2025

Practical eCommerce

This month's installment includes video editors, graphic design tools, AI content generators, tools to enhance designs, and new free commercial fonts. The post New Web Design Tools, January 2025 appeared first on Practical Ecommerce.

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Taco Bell Chicken Nuggets Pull a Grand Opening, Grand Closing as Controversial Item Disappears From Menu

RetailWire

Taco Bell Chicken Nuggets are no longer available.

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Amazon taps Whole Foods CEO to helm its entire grocery business

RetailDive

Jason Buechel, who remains head of the specialty banner, steps into a new role in which he will also oversee the Amazon Fresh and Amazon Go chains.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Wendy’s Officially Announces the Girl Scout Thin Mint Frosty, Available Beginning Feb. 21

RetailWire

The rumors about the newest Wendy's Frosty are true.

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Troubleshooting Clover POS Issues: Top 12 Errors (and Fixes)

Korona

Facing issues with your Clover POS system? Discover how to troubleshoot common problems and get your business back on track.

POS 52
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Disney World Is Closing a Beloved Fast-Food Restaurant

RetailWire

Walt Disney World is closing a beloved fast-food restaurant located near one of its most iconic and longstanding attractions.

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Canada Goose taps former Stella McCartney chief merchant to lead global merchandising

RetailDive

Judit Bankus, who spent eight years at Burberry and helped found the Karl Lagerfeld brand, will work closely with Creative Director Haider Ackermann.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Elon Musk’s X Lands Major Deal With Visa To Provide Digital Wallet, Peer-to-Peer Payments

RetailWire

X is about to get serious regarding its X Money accounts thanks to a deal with Visa.

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Pacvue Co-founder on How to Avoid the ‘Shiny Penny Effect’ with AI and Retail Media

Retail TouchPoints

Anyone whos ever been to CES will tell you, its a biiiggg trade show. While a lot of the action happens on that vast trade show floor where everything from autonomous cars to massage chairs are demoed Melissa Burdick, Co-founder and President of commerce acceleration platform Pacvue , said there is a whole other hive of activity in the suites of the adjacent Aria hotel.

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Amazon-Owned Whole Foods Sees Workers in Philadelphia Store Succeed in Union Vote

RetailWire

A Whole Foods store in Philadelphia saw workers vote in favor of joining a labor union.

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DeepSeek Just “Opened” The Path To AI ROI

Forrester eCommerce

DeepSeeks open-source model, DeepThink (R1) by a little-known company in China sent shock waves across the technology world. It’s amazing. Yes, it does excel at benchmarks comparable to other state-of-the-art models. Yes, it’s partially open-source. Yes, the DeepSeek app explains its reasoning by default. But there are far-reaching implications to this important AI development.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Love’s To Upgrade 50 Stores, Open 20 New Locations in 2025

RetailWire

Love's is pushing forward with more upgrades and locations throughout 2025.

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Bookshop.org Ratchets Up Battle Against Amazon with Addition of E-book Sales

Retail TouchPoints

As it marks its fifth anniversary, Bookshop.org has launched a new salvo in its battle against Amazon a new e-book platform that will enable independent bookstores to sell e-books for the first time. Most e-book sales in the U.S. (over 70% ) occur on Amazon , which owns the popular e-reader brand Kindle. Now, through the Bookshop.orge-book platform, indie bookstores can go head-to-head with Amazon’s Kindle apps by selling e-books themselves online.

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Bob Evans Farmhouse Kitchen Expands Menu, Introduces Breakfast Tacos

RetailWire

Two delicious new menu items are tantilizing the tastbuds of Bob Evans customers.

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Pet Supplies Plus Adds Grubhub Delivery Option

Retail TouchPoints

In a deal designed to make animals (and their humans) purr with satisfaction, Pet Supplies Plus and its emerging sister brand Wag N Wash have partnered with Grubhub for on-demand deliveries from the retailers nearly 700 stores across 44 states. Pet Supplies Plus offers more than 10,000 products from 400 brands. This isnt Grubhubs first move into the lucrative pet market; PetSmart added Grubhub as a delivery partner in October 2024.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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GM Surpasses Q4 2024 Estimates, Projects Strong 2025 Earnings

RetailWire

After a solid fourth quarter, GM is focused on 2025, despite some market uncertainty.

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Whole Foods CEO to Lead all of Amazon Grocery

Retail TouchPoints

Whole Foods Market CEO Jason Buechel has taken on an expanded role at Amazon and will now lead the companys Worldwide Grocery Stores (WWGS) division, which encompasses Amazon Go and Amazon Fresh in addition to Whole Foods. The news comes as a Philadelphia store has become the first Whole Foods in the country to unionize. Buechels promotion follows the November 2024 departure of his former boss Tony Hoggett, who left Amazon to take on the COO role at food delivery startup Wonder.

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Chick-fil-A Plans Expansion Into British Columbia. Here Are the Details

RetailWire

Chick-fil-A is taking its chicken across the border to the Great White North.

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Breaking Down Human-Element Breaches To Improve Cybersecurity 

Forrester eCommerce

We are thrilled to announce our research, Deconstructing Human Element Breaches, detailing the many and varied risks posed by and to humans a problem that has plagued cybersecurity teams for decades. Forrester clients can use this research as a catalyst for productive conversations with executives and peers across functions about controls to mitigate the human element breach types most common to their organizations and industries.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Lee Linton of Office Evolution on Why Round Rock is Perfect for Business Growth

Bryan Eisenberg

Lee Linton , owner of Office Evolution Round Rock and recently opened Office Evolution Georgetown has a clear message: Round Rock isnt just another Texas city. Its a place where businesses come to grow and thrive. During a recent podcast, Lee shared his perspective on why this community has become such fertile ground for entrepreneurs. For Lee, the magic lies in Round Rocks blend of opportunity and support.

Other 130
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Take An Audience Centric Approach To Create Compelling B2B Event Content

Forrester eCommerce

Delivering compelling B2B event content is central to an events success, but its a high-stakes endeavor. Leaders must build organizational alignment around a key theme that aligns to business objectives. They need to use this theme to craft a narrative that feeds into all aspects of event content. They must coordinate with demanding speakers.

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Need a Digital River Replacement ASAP? FastSpring Can Help

FastSpring

Are you a Digital River customer in emergency need of a new payment and subscription provider ASAP? Click here our team of specialists is standing by, and requests are prioritized and routed by geo to ensure you have a fast, smooth experience. Many Digital River customers are reporting that Digital River is having serious, material problems running their business.

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Top Six Use Cases For GenAI In Knowledge Workflows

Forrester eCommerce

After completing The Forrester Wave: Knowledge Management Solutions, Q4 2024, I wanted to understand where the market was with the adoption of generative AI in knowledge management (KM) workflows. Vendors use genAI to streamline and accelerate different parts of the agile KM process.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.