Salsify
APRIL 30, 2024
You want to build your brand authentically in a way that rings true to your founding mission or the problem you’re here to solve. You want to do so in a way that resonates with your existing and future customers.
Forrester eCommerce
APRIL 30, 2024
Buyer expectations for immediacy, relevance, and instant gratification have carried over from B2C to B2B and been amplified with Millennials and GenZ comprising more than half of the modern workforce. From their consumer interactions, digitally savvy B2B buyers are aware they’re signaling their interests through their behavior, content consumption, and social interactions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
My Wife Quit Her Job
APRIL 30, 2024
Today, I invited my friend Annette De Lancey on the show to talk about a question that I literally get asked at least once per week. How can you source from the USA and still remain competitive from a pricing stand point? In this episode, Annette outlines the exact process of prototyping and manufacturing textiles in the USA through her new company, She Makes Products.
Forrester eCommerce
APRIL 30, 2024
This year’s CX Summit North America will feature our latest insights into how AI will impact company culture, DEI priorities, customer experience, and more.
Advertisement
October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Retail TouchPoints
APRIL 30, 2024
The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out.
Forrester eCommerce
APRIL 30, 2024
B2B organizations must know their buyers, anticipate their needs, and empower them with each interaction—or lose to providers that do. Signals help transform the way we interact with our audiences across functions, disciplines, and interaction types, helping B2B organizations deliver contextual interactions with immediate value throughout the customer lifecycle.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Forrester eCommerce
APRIL 30, 2024
The basic concept of a strategy is that it describes what an organization plans to do, and very importantly, it excludes the things that the organization doesn’t plan to do. But it’s not just the what that matters: It’s also the how.
Retail TouchPoints
APRIL 30, 2024
In collaboration with more than 100 appliance brands, JD.com has expanded its “Trade-in Alliance for Household Appliances and Home Goods” services, which already have been implemented in 20 Chinese provinces and cities. The Alliance covers more than 200 product subcategories, including TVs, refrigerators, washing machines and air conditioners. Earlier this month , the Chinese government announced “strong financial support” to encourage appliance recycling efforts across the country.
Forrester eCommerce
APRIL 30, 2024
Last week, the US Federal Trade Commission released a proposed final ruling banning employers from executing noncompete agreements for nearly all employees — excepting only “senior executives” — and requiring them to notify employees that they’re no longer bound by existing noncompetes.
Retail TouchPoints
APRIL 30, 2024
Bridgerton season 3 will arrive on Netflix May 16. (Image courtesy Netflix) Izzy & Liv for Target (Image courtesy Netflix) Williams-Sonoma (Image courtesy Netflix) The Bridgerton Artist Series (Image courtesy Netflix) Ruggable (Image courtesy Netflix) Kiko Milano (Image courtesy Netflix) Maison Laduree (Image courtesy Netflix) Allure Bridals (Image courtesy Netflix) Maxbone (Image courtesy Netflix) The Republic of Tea (Image courtesy Netflix) International Delights (Image courtesy Netflix)
Advertisement
Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Forrester eCommerce
APRIL 30, 2024
Healthcare consumers’ expectations for easier, faster, retail-like experiences are not fading away. It is no longer enough to offer a digital front door alone — healthcare organizations must intercept consumers and customers as they navigate an increasingly complex and diverse healthcare ecosystem.
Retail TouchPoints
APRIL 30, 2024
L’Occitane Groupe, the controlling shareholder of L’Occitane International , has submitted an offer to acquire the remaining shares of the French beauty retailer in a bid to take the company private. L’Occitane Groupe, which is controlled by former L’Occitane CEO Reinold Geiger, currently owns 72.64% of the company and is proposing a buyout of the remaining shares for HK$34 (approximately $4.08 in U.S. dollars)— more than the all-time-high closing price of HK$33.60 (approximately $4.
Forrester eCommerce
APRIL 30, 2024
The annual RSA Conference (RSAC) is taking place next week in San Francisco and will welcome thousands of security practitioners from all over the world. Security conferences like RSAC are valuable sources of learning, networking, and inspiration for security leaders and their teams. But they come with the trade-off of being expensive, time-consuming, and overwhelming.
Retail TouchPoints
APRIL 30, 2024
Nearly 1,000 Rite Aid stores will now offer alcohol delivery via the retailer’s expanded partnership with Uber Eats. Customers of legal drinking age can get delivery from select stores in California, Idaho, Michigan, New York, Ohio, Oregon, Virginia and Washington. “Our collaboration and trusted partnership with Uber Eats underscores our commitment to meeting the evolving needs of our customers and providing a seamless digital shopping experience that complements their busy lives,” said Jeanniey
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Forrester eCommerce
APRIL 30, 2024
In 2022, Forrester launched the tech insights and econometric research (TIER) series to provide technology executives with valuable reports on the key economic drivers that enable them to make informed decisions and drive customer value with technology.
Retail TouchPoints
APRIL 30, 2024
Women’s apparel brand J.Jill has introduced a revamped shopping experience both online and in stores as part of its new One Wardrobe. No Limits. campaign. Aimed at “honoring the totality of women” by providing a fabric-first approach and products that emphasize quality and versatility, the new product and merchandising strategy is part of a three -year brand transformation based on consumer research and outreach.
Forrester eCommerce
APRIL 30, 2024
Consumers aren't sold on the DOJ's argument that Apple is an anticompetitive monopoly against which action should be taken. Find out why.
Retail TouchPoints
APRIL 30, 2024
Destination XL Group (DXL Big + Tall) is collaborating with Nordstrom to bring its experience with larger-size apparel to the department store’s newly launched marketplace. DXL will make its extensive collection of big and tall apparel available to Nordstrom customers, embodying DXL’s “Wear What You Want” mission. “This collaboration with Nordstrom allows us to extend our ‘fit’ expertise and unique styling to a new segment of big and tall customers,” said Harvey Kanter, President and CEO of DXL
Advertisement
Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailDive
APRIL 30, 2024
The retailer also plans to end telehealth services, citing operational costs and reimbursement complexities that made its healthcare business unsustainable.
Retail TouchPoints
APRIL 30, 2024
What can retail brands learn from Beyoncé? A lot, according to marketing professor and author Dr. Marcus Collins. And he should know: he helped drive digital strategy for Queen Bey and has also worked with some of the top brands in entertainment, media and tech. He used his experiences to write his book, For the Culture: The Power Behind What We Buy, What We Do, and Who We Want to Be , providing marketing and brand leaders a framework for connecting and resonating with cultural communities.
365 Retail
APRIL 30, 2024
bp has announced changes to its UK retail leadership team with the appointment of Jo Hayward as VP mobility & convenience retail and Natalie Cattermole as senior dealer manager. These changes come at a pivotal time for bp as it looks to grow its UK retail business, meeting customers’ evolving needs through the energy transition and transforming forecourt convenience.
Practical eCommerce
APRIL 30, 2024
No matter their location, ecommerce businesses with E.U. customers must comply with the European Accessibility Act. Only "micro-enterprises" are exempt. The post E.U. Accessibility Act Impacts Global Merchants appeared first on Practical Ecommerce.
Advertisement
Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
RetailDive
APRIL 30, 2024
The retailer has enlisted multiple brands — such as Adore Me, DXL and Cynthia Rowley — to expand its product assortment for online shoppers.
TalkingRetail
APRIL 30, 2024
UK inspections of European food, animal and plant product imports have come into force. Aimed at improving biosecurity, plant and animal inspectors will examine a proportion of imported goods including fresh meat, fish, and dairy produce.
RetailWire
APRIL 30, 2024
Walmart has announced the closure of its 51 Walmart Health centers across five states, alongside ending virtual health services, in a surprising move revealed on Tuesday.
TalkingRetail
APRIL 30, 2024
The UK Vaping Industry Association (UKVIA) has expressed its “shock and dismay” at the Tobacco and Vape Bill Committee’s decision not to invite the vaping industry or vapers to give evidence, calling it “fundamentally undemocratic.
Advertisement
B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
Wiser
APRIL 30, 2024
For any brand, especially those operating across a broad retail network, ensuring merchandising compliance is a daunting task. The craft brewer faced the common dilemma of how to verify that their merchandise was accurately displayed across thousands of stores nationwide. Their challenge was compounded by the fact that their sales representatives, tasked with auditing these displays, were constrained by typical business hours and their primary sales responsibilities.
RetailDive
APRIL 30, 2024
Attitudes toward AI creators are mixed, and only 35% of Gen Zers say authenticity is what they care most about from influencers.
Practical eCommerce
APRIL 30, 2024
For merchants, elevating a site's user experience means more conversions. Usability testing platforms can identify pain points, collect feedback, more. The post 13 Website Usability Testing Tools appeared first on Practical Ecommerce.
RetailDive
APRIL 30, 2024
The retailer said its new Bettergoods line includes 300 items and marks its largest private brand food launch in 20 years.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Expert insights. Personalized for you.
88 
Let's personalize your content