Salsify
APRIL 30, 2024
You want to build your brand authentically in a way that rings true to your founding mission or the problem you’re here to solve. You want to do so in a way that resonates with your existing and future customers.
Forrester eCommerce
APRIL 30, 2024
Buyer expectations for immediacy, relevance, and instant gratification have carried over from B2C to B2B and been amplified with Millennials and GenZ comprising more than half of the modern workforce. From their consumer interactions, digitally savvy B2B buyers are aware they’re signaling their interests through their behavior, content consumption, and social interactions.
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My Wife Quit Her Job
APRIL 30, 2024
Today, I invited my friend Annette De Lancey on the show to talk about a question that I literally get asked at least once per week. How can you source from the USA and still remain competitive from a pricing stand point? In this episode, Annette outlines the exact process of prototyping and manufacturing textiles in the USA through her new company, She Makes Products.
Forrester eCommerce
APRIL 30, 2024
This year’s CX Summit North America will feature our latest insights into how AI will impact company culture, DEI priorities, customer experience, and more.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
APRIL 30, 2024
The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out.
Forrester eCommerce
APRIL 30, 2024
B2B organizations must know their buyers, anticipate their needs, and empower them with each interaction—or lose to providers that do. Signals help transform the way we interact with our audiences across functions, disciplines, and interaction types, helping B2B organizations deliver contextual interactions with immediate value throughout the customer lifecycle.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
APRIL 30, 2024
The basic concept of a strategy is that it describes what an organization plans to do, and very importantly, it excludes the things that the organization doesn’t plan to do. But it’s not just the what that matters: It’s also the how.
Retail TouchPoints
APRIL 30, 2024
In collaboration with more than 100 appliance brands, JD.com has expanded its “Trade-in Alliance for Household Appliances and Home Goods” services, which already have been implemented in 20 Chinese provinces and cities. The Alliance covers more than 200 product subcategories, including TVs, refrigerators, washing machines and air conditioners. Earlier this month , the Chinese government announced “strong financial support” to encourage appliance recycling efforts across the country.
Forrester eCommerce
APRIL 30, 2024
Last week, the US Federal Trade Commission released a proposed final ruling banning employers from executing noncompete agreements for nearly all employees — excepting only “senior executives” — and requiring them to notify employees that they’re no longer bound by existing noncompetes.
Retail TouchPoints
APRIL 30, 2024
Bridgerton season 3 will arrive on Netflix May 16. (Image courtesy Netflix) Izzy & Liv for Target (Image courtesy Netflix) Williams-Sonoma (Image courtesy Netflix) The Bridgerton Artist Series (Image courtesy Netflix) Ruggable (Image courtesy Netflix) Kiko Milano (Image courtesy Netflix) Maison Laduree (Image courtesy Netflix) Allure Bridals (Image courtesy Netflix) Maxbone (Image courtesy Netflix) The Republic of Tea (Image courtesy Netflix) International Delights (Image courtesy Netflix)
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Forrester eCommerce
APRIL 30, 2024
Healthcare consumers’ expectations for easier, faster, retail-like experiences are not fading away. It is no longer enough to offer a digital front door alone — healthcare organizations must intercept consumers and customers as they navigate an increasingly complex and diverse healthcare ecosystem.
Retail TouchPoints
APRIL 30, 2024
L’Occitane Groupe, the controlling shareholder of L’Occitane International , has submitted an offer to acquire the remaining shares of the French beauty retailer in a bid to take the company private. L’Occitane Groupe, which is controlled by former L’Occitane CEO Reinold Geiger, currently owns 72.64% of the company and is proposing a buyout of the remaining shares for HK$34 (approximately $4.08 in U.S. dollars)— more than the all-time-high closing price of HK$33.60 (approximately $4.
Forrester eCommerce
APRIL 30, 2024
The annual RSA Conference (RSAC) is taking place next week in San Francisco and will welcome thousands of security practitioners from all over the world. Security conferences like RSAC are valuable sources of learning, networking, and inspiration for security leaders and their teams. But they come with the trade-off of being expensive, time-consuming, and overwhelming.
Retail TouchPoints
APRIL 30, 2024
Nearly 1,000 Rite Aid stores will now offer alcohol delivery via the retailer’s expanded partnership with Uber Eats. Customers of legal drinking age can get delivery from select stores in California, Idaho, Michigan, New York, Ohio, Oregon, Virginia and Washington. “Our collaboration and trusted partnership with Uber Eats underscores our commitment to meeting the evolving needs of our customers and providing a seamless digital shopping experience that complements their busy lives,” said Jeanniey
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Forrester eCommerce
APRIL 30, 2024
Consumers aren't sold on the DOJ's argument that Apple is an anticompetitive monopoly against which action should be taken. Find out why.
Retail TouchPoints
APRIL 30, 2024
Women’s apparel brand J.Jill has introduced a revamped shopping experience both online and in stores as part of its new One Wardrobe. No Limits. campaign. Aimed at “honoring the totality of women” by providing a fabric-first approach and products that emphasize quality and versatility, the new product and merchandising strategy is part of a three -year brand transformation based on consumer research and outreach.
Forrester eCommerce
APRIL 30, 2024
In 2022, Forrester launched the tech insights and econometric research (TIER) series to provide technology executives with valuable reports on the key economic drivers that enable them to make informed decisions and drive customer value with technology.
Retail TouchPoints
APRIL 30, 2024
Destination XL Group (DXL Big + Tall) is collaborating with Nordstrom to bring its experience with larger-size apparel to the department store’s newly launched marketplace. DXL will make its extensive collection of big and tall apparel available to Nordstrom customers, embodying DXL’s “Wear What You Want” mission. “This collaboration with Nordstrom allows us to extend our ‘fit’ expertise and unique styling to a new segment of big and tall customers,” said Harvey Kanter, President and CEO of DXL
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
RetailDive
APRIL 30, 2024
The retailer also plans to end telehealth services, citing operational costs and reimbursement complexities that made its healthcare business unsustainable.
Retail TouchPoints
APRIL 30, 2024
What can retail brands learn from Beyoncé? A lot, according to marketing professor and author Dr. Marcus Collins. And he should know: he helped drive digital strategy for Queen Bey and has also worked with some of the top brands in entertainment, media and tech. He used his experiences to write his book, For the Culture: The Power Behind What We Buy, What We Do, and Who We Want to Be , providing marketing and brand leaders a framework for connecting and resonating with cultural communities.
RetailDive
APRIL 30, 2024
Attitudes toward AI creators are mixed, and only 35% of Gen Zers say authenticity is what they care most about from influencers.
Practical eCommerce
APRIL 30, 2024
No matter their location, ecommerce businesses with E.U. customers must comply with the European Accessibility Act. Only "micro-enterprises" are exempt. The post E.U. Accessibility Act Impacts Global Merchants appeared first on Practical Ecommerce.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
RetailDive
APRIL 30, 2024
Eight months into his tenure, Jeff Yurcisin is shaking things up at the sustainable products company.
Practical eCommerce
APRIL 30, 2024
For merchants, elevating a site's user experience means more conversions. Usability testing platforms can identify pain points, collect feedback, more. The post 13 Website Usability Testing Tools appeared first on Practical Ecommerce.
RetailDive
APRIL 30, 2024
The retailer has enlisted multiple brands — such as Adore Me, DXL and Cynthia Rowley — to expand its product assortment for online shoppers.
RetailWire
APRIL 30, 2024
Walmart's launch of Bettergoods is the retail giant's latest attempt to appeal to younger consumers.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
RetailDive
APRIL 30, 2024
The retailer said its new Bettergoods line includes 300 items and marks its largest private brand food launch in 20 years.
365 Retail
APRIL 30, 2024
bp has announced changes to its UK retail leadership team with the appointment of Jo Hayward as VP mobility & convenience retail and Natalie Cattermole as senior dealer manager. These changes come at a pivotal time for bp as it looks to grow its UK retail business, meeting customers’ evolving needs through the energy transition and transforming forecourt convenience.
RetailDive
APRIL 30, 2024
In addition to appointing Hannah Mercer, the activewear brand also named Kim Dolder as its first general manager of North America.
RetailWire
APRIL 30, 2024
Automatic emergency braking will have to be standard on all U.S. vehicles by 2029.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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