Fri.Oct 11, 2024

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The Hidden Risks of Hiring an eCommerce Management Agency: What You Need to Know First

Groove

Working with the right eCommerce management agency can offer a wide range of benefits to online store owners. Using a combination of cutting-edge tools and proven digital marketing practices , these agencies help supercharge store sales and marketing. However, choosing the wrong eCommerce management agency comes with a lot of risks—namely, some big expenses that won't ever produce a return.

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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

The retail industry holds influence above many others. It’s almost always the first to embrace new waves of innovation, test and deploy new technologies, and integrate them into their businesses to create new, dynamic experiences to benefit customers, employees and ultimately — ROI. This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail.

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Email Marketing Management Explained: A Complete Guide for eCommerce

Groove

With more than 4.4 billion email users globally, email marketing remains one of the most effective ways for eCommerce brands to reach their target audience. It might not be new and shiny, but email is still a pillar of digital marketing for eCommerce stores. How you manage email campaigns, though, can make all the difference when it comes to results like open and conversion rates.

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How Gen AI is Helping Brands Handle the ‘Relentless Demand’ for Visual Content

Retail TouchPoints

Humans are visual creatures; it’s a biological trait developed way back when we all still lived in caves. The world has changed a bit since then, with things like electricity, grocery stores and the internet, but humans still rely on their eyes when gathering supplies — even though that process has become less about hunting and more about simply browsing and selecting.

Webinar 278
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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What You Need to Know About Payment Processing and eCommerce Merchant Services

Groove

ECommerce now makes up more than 20 percent of the global retail market. For eCommerce merchants, success lies in building a strong brand presence that brings users to your website and encourages them to purchase. To succeed in this critical part of brand building, however, businesses need to expertly manage their websites and ensure that the content is optimized to deliver outstanding customer experiences.

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Save A Lot Launches First-Ever Rewards Program

Retail TouchPoints

Grocery chain Save A Lot has debuted its first-ever loyalty program — Save A Lot Rewards. Available via a new mobile app, Save A Lot Rewards offers shoppers points called “dots” that can be redeemed for rewards and free products. Independent Save A Lot Retail stores across the chain’s 750 -strong fleet will have the flexibility to customize the app with local offers alongside national offers; the app also features exclusive coupons and deals.

Mobile 264

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Frito-Lay Thinks Out of the Bag with New Doritos Restaurant

Retail TouchPoints

CPG brands have been trying a lot of new things to connect directly with their consumers, including DTC websites and retailer-agnostic loyalty programs , but Frito-Lay has pulled a new one out of the bag: a Doritos -themed restaurant. Image courtesy Frito-Lay The Doritos After Dark restaurant is a “new bold culinary experience,” now open at the Crypto.com Arena in Los Angeles.

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How 116 Retailers Competed With Amazon’s October 2024 Prime Event

Forrester eCommerce

Read this blog for Forrester's key takeaways from retailers competing with Amazon's October Prime Day sales event.

Events 195
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Walmart Invests in 74 Rooftop Solar Projects in Maryland and Illinois

Retail TouchPoints

Walmart will work with Solar Landscape to support 74 commercial rooftop solar projects that are expected to come online in 2024 and 2025 and create nearly 43 megawatts of solar capacity for communities in Maryland and Illinois. Approximately half of the portfolio is designed to reduce energy costs for low- and moderate-income households, and Solar Landscape estimates that the combined projects will save consumers about $1 million annually on energy bills.

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Support Your Talent Goals By Managing Your EVP And Employer Brand

Forrester eCommerce

Our latest research helps business leaders align employee value proposition (EVP) and employer brand.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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7-Eleven Parent Plans Corporate Restructuring to Sharpen Focus on Convenience Business

Retail TouchPoints

Seven & i Holdings , parent company of 7-Eleven , plans to create a new holding company for its supermarkets, specialty stores and other non-convenience store businesses. The newly named York Holdings Company would consolidate 31 businesses and eventually go public with an IPO. The Japan-based giant is facing shareholder criticism as it tries to fend off an acquisition by Alimentation Couche-Tard.

Consumer 261
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Employer Brand And EVP: A Necessary Primer

Forrester eCommerce

Traditionally, HR or employee experience (EX) leaders cared about employer value propositions (EVPs) and CMOs cared about employer brand. But EVP and employer brand are tightly linked, as their definitions suggest: Employer brand is the sum of what people outside your organization think about it as a place to work.

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Choice Market to cease operations

RetailDive

The Denver-based retailer filed for Chapter 11 bankruptcy in May and intended to restructure. That plan fell through, CEO Mike Fogarty said Monday.

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Dunkin’ Has Filed for Bankruptcy in Amsterdam. Here’s What Happened

RetailWire

Dunkin' didn't go over well with the Dutch market.

Marketing 111
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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7-Eleven shuttering over 400 North American stores amid strategic pivot

RetailDive

The retailer also aims to generate $520 million through sale-leasebacks of an undisclosed number of stores as its parent company slashes its profit forecast and spins off non-core segments.

Retail 129
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BrucePac Recalls 10M Pounds of Ready-to-Eat Meat, Chicken Over Listeria

RetailWire

BrucePac has been named as the origin source of the affected products says the FDA.

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Revlon hires CVS Health exec as CEO

RetailDive

About a year and a half after exiting bankruptcy, the beauty giant has tapped Michelle Peluso to take the helm.

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Lessons from Changing 3PLs

Practical eCommerce

Amid slower sales, Beardbrand needed a less costly fulfillment provider. The first choice was a mistake. The post Lessons from Changing 3PLs appeared first on Practical Ecommerce.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Nike shakeup continues with appointment of new North America chief

RetailDive

A week after a new CEO arrives, Tom Peddie shifts from vice president of marketplace partners to replace Scott Uzzell, who is leaving.

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Zaxby’s Brings Back Asian Zensation Zalad for a Limited Time

RetailWire

Zaxby’s announced the return of its popular Asian Zensation Zalad, available at participating locations for a limited time.

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The Weekly Closeout: Primark plans a Manhattan flagship and Walmart expands pet offerings

RetailDive

The U.K. retailer will set up shop minutes away from Macy’s Herald Square store, as the big-box giant opens more Pet Services centers.

Retail 105
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DirecTV Is Launching Streaming Service MyFree DirecTV in November

RetailWire

DirecTV is jumping into the free streaming service arena with MyFree DirecTV.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Kohl’s nearly doubles holiday gift assortment

RetailDive

The department store is leaning into value pricing this season, with “hundreds” of gifts under $10 and “thousands” of toys under $20.

Gifts 105
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TD Bank Is Paying $3B in Fines for Money Laundering Schemes

RetailWire

TD Bank employees allegedly allowed millions of dollars in illicit money to pass through criminals' hands.

Banking 97
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Onboarding email: a complete guide for marketers in 2024

Omnisend

Reading Time: 11 minutes An effective onboarding email is crucial for guiding new customers through their journey with your brand. You may have heard the assumption that once a customer signs up for your product, service, or newsletter, your job is done. However, this isn’t the case. You still need to send a proper onboarding email to encourage new customers or subscribers to fully engage with your brand.

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Infographic: International Customer Service

ESW

Customer service is a growth driver in global commerce. To achieve maximum return on your global expansion investment, partner with experts who can provide you and your international shoppers with the best experience possible. Infographic: International Customer Service Download The post Infographic: International Customer Service appeared first on ESW.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Under Armour Opens Largest Scottish Outlet Store at Caledonia Park

365 Retail

Railpen , manager of the £34bn railways pension scheme, has announced the opening of Under Armour ‘s largest outlet store in Scotland at Caledonia Park. The new 3,465 sq. ft. store enhances the premium designer outlet village’s strong sportswear offering, joining global brands such as Nike and adidas. Under Armour’s Factory House retail concept showcases a wide range of performance-driven sportswear, along with accessories and footwear.

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Burger King ‘Buys Your Vote’ in Brazil With Fries & Onion Rings

RetailWire

Burger King Brazil is trying to encourage its patrons to vote.

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How SMEs Can Leverage Broadband Internet to Expand Markets and Revenue Streams

365 Retail

In the UK, small businesses play a crucial role in driving innovation, creating jobs, and contributing to economic growth. According to Startup’s 2024 report on small business statistics , small and midsize enterprises (SMEs) created an impressive 300,000 new jobs this year alone. Together they account for approximately 61% of employment and 52% of turnover in the UK’s private sector, positioning themselves as the backbone of local economies across the country.

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Wawa Offering Free Coffee & Other Treats at New NJ Location

RetailWire

Wawa is one of the most popular convenience stores in the country.

Other 59
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.