lateshipment

NOVEMBER 9, 2023

Do you know what customers search for in the checkout page? It’s the estimated delivery date. Yes 45% of customers abandon their carts because of unsatisfactory delivery options.(hhipbob) It is important to provide your customers with accurate shipping information including estimated delivery date. What is estimated delivery date? 46% of e-commerce customers prefer to know the ETA of their package before they place their order (timesofIndia) An estimated delivery date is the exact date o

eCommerce 130

eCommerce Shipping Gifts Shopping Carts 130

Forrester eCommerce

NOVEMBER 9, 2023

Recent news of Palo Alto Networks announcing intentions to acquire Talon Cyber Security demonstrates the importance of securing the browser. In Forrester’s 2022 report on browser security, we discussed enterprise browsers — a solution that Talon Cyber Security delivers, along with an extension, for protecting this modern endpoint.

Marketing 417

Marketing 417

Retail TouchPoints

NOVEMBER 9, 2023

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report , the global average cost of a data breach was $4.45 million, which is a 15% increase since 2020. In response, 51% of organizations plan to increase cybersecurity spending this year.

Retail 305

Retail BigCommerce eCommerce Platforms eCommerce 305

Forrester eCommerce

NOVEMBER 9, 2023

Regulations are like Marmite — you either love them or hate them. Last year, when the SEC published its proposed rule on cybersecurity risk management, I was in love!

Management 418

Management Customer 418

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

NOVEMBER 9, 2023

As its power and reach have grown, countless companies have tried to take on Amazon , but few have succeeded. It wouldn’t be precisely accurate to count Bookshop.org among the successful conquerors, since its 1% market share of print book sales is dwarfed by Amazon’s approximately 50% (by some estimates, it’s even more). But for many in the book industry, the platform’s very existence is a victory.

Small Business Retail 299

Small Business Retail Books Shipping Costs eCommerce 299

Forrester eCommerce

NOVEMBER 9, 2023

Finally, the Hollywood actors’ strike is over. If the SAG-AFTRA national board approves the tentative agreement tomorrow, members will receive (among other benefits) a “streaming participation bonus” for go-forward projects.

Other 391

Other Customer 391

Forrester eCommerce

NOVEMBER 9, 2023

Here's how brands should infuse loyalty throughout the customer lifecycle this holiday season.

Retail 409

Retail Customer B2C Marketing 409

Retail TouchPoints

NOVEMBER 9, 2023

As the “medtail” movement continues to gain momentum, Amazon is seeking to build membership for its One Medical subscription telehealth service by offering it as an add-on benefit for Prime members at a reduced price. Amazon acquired One Medical in July 2022. Anyone can sign up for a One Medical membership for $199 per year, but Prime members will now have the option to add the offering to their subscription for the reduced price of $9 per month, or $99 annually.

Subscription 264

Subscription Customer Management Technology 264

Forrester eCommerce

NOVEMBER 9, 2023

The future of B2B marketing planning will be integrated, sequenced, and adaptive.

B2B 406

B2B Marketing Operations 406

Retail TouchPoints

NOVEMBER 9, 2023

Seeking to unlock the creativity and entrepreneurial ambitions of Gen Z consumers, E.l.f. Cosmetics has launched e.l.f. UP! on Roblox. As part of a highly personalized experience, users can create dream startups representing places and causes they care most about. The goal is to foster self-expression in a gamified environment while also building life skills such as financial literacy.

Jewelry 264

Jewelry Arts Accessories Games 264

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Salsify

NOVEMBER 9, 2023

“You want my opinion? We’re all a little weird. And life is a little weird. And when we find someone whose weirdness is compatible with ours, we join up with them and fall into mutually satisfying weirdness — and call it love.

eCommerce Marketing 124

eCommerce Marketing eCommerce Marketing 124

Retail TouchPoints

NOVEMBER 9, 2023

In collaboration with Boston’s Mass General Brigham hospital, Best Buy Health will support an expanded home-based health care delivery model designed to improve how safe, quality care can be provided with technology and clinical expertise. The partners’ first priority is to scale and support Mass General Brigham’s Home Hospital , which will expand access to Massachusetts residents choosing to receive acute-level hospital care in their homes.

Technology 263

Technology Mobile Improvements Management 263

UpSellIt

NOVEMBER 9, 2023

Coupon incentives are a tried-and-true strategy for ecommerce stores looking to motivate shoppers toward checkout and increase conversions. However, what happens when this strategy backfires and pushes shoppers away? When coupon codes fail, it frustrates shoppers and leads to abandoned carts. Enter UpSellit’s Coupon Corrector, a groundbreaking solution designed to not only salvage those potentially lost sales but also prevent customers from abandoning their carts due to coupon-related disappoint

Customer Experience 110

Customer Experience Social Media eCommerce Reference 110

Omnisend

NOVEMBER 9, 2023

Reading Time: 19 minutes Selecting a website builder is a pivotal decision. WordPress and Wix are front-runners in this domain. Yet, the range of features they offer often leads to confusion. “WordPress or Wix? Which is better?” is a common dilemma many face. The vast amount of conflicting information online only adds to the uncertainty.

Payment Services 89

Payment Services WooCommerce SEO Payments 89

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailDive

NOVEMBER 9, 2023

What started as a Saturday morning pilot during the back-to-school season has become a permanent daily feature across the retailer’s fleet.

Retail 108

Retail 108

Omnisend

NOVEMBER 9, 2023

Reading Time: 23 minutes Wix is widely perceived as a website building platform that’s solely meant for folks who lack the technical skills to create a basic functional website. This might lead you to think that it’s not meant for ecommerce businesses and advanced users, after all. But that’s far from the truth. In fact, through this Wix review. We’ll break down individual features offered by this platform to help you understand how it works for businesses of all sizes.

eCommerce 89

eCommerce Payment Services Merchant Services SEO 89

Practical eCommerce

NOVEMBER 9, 2023

Targeting niche "long tail" queries has changed from exact-match keywords to understanding a searcher's intent and meaning. The post SEO: Targeting the Long Tail for More Sales appeared first on Practical Ecommerce.

SEO 97

SEO eCommerce 97

RetailDive

NOVEMBER 9, 2023

The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies.

Fulfillment 118

Fulfillment eCommerce Improvements Retail 118

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

FastSpring

NOVEMBER 9, 2023

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Preparing for Cyber Weekend: A Marathon, Not a Sprint Ensuring Smooth Transactions: A Refresher on Our Refund Policies Still on FastSpring Classic? Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support?

Payment Services 78

Payment Services Customer Payments Subscription 78

RetailDive

NOVEMBER 9, 2023

After its pandemic-era growth spurt, buy now, pay later has gone mainstream in consumer payments. But changing economic conditions are forcing the installment trend to evolve.

Consumer 98

Consumer 98

RetailWire

NOVEMBER 9, 2023

Wendy's is giving away free nuggets, honoring veterans with a special offer, and bringing back the Peppermint Frosty.

105

105

RetailDive

NOVEMBER 9, 2023

The retailer has been a standout in a challenged segment, but finally felt the brunt of consumer skittishness in the period.

Department Stores 112

Department Stores Consumer Retail 112

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailWire

NOVEMBER 9, 2023

Do Disney's earnings keep the magic coming or does the magic make the earnings?

110

110

RetailDive

NOVEMBER 9, 2023

The lifestyle brand reported a higher net loss and a decline in gross profit, with one analyst characterizing it as a "disastrous quarter.

107

107

Forrester eCommerce

NOVEMBER 9, 2023

Imminent challenges at home and abroad will require continued bold action. Read our predictions for the public sector and government.

Technology 85

Technology Customer 85

RetailDive

NOVEMBER 9, 2023

The lifestyle company, which has a brand portfolio that includes Sundry and Stateside, hopes to find shareholder value amid its public market performance.

Marketing 101

Marketing 101

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

365 Retail

NOVEMBER 9, 2023

The unveiling of the John Lewis Christmas advert has become a hallmark of the festive season in the UK, and 2023 is no exception. On Thursday, 9 November, the retail company released its annual holiday campaign, following an initial teaser earlier in the week. This year’s story introduces Alfie, a young boy who finds a “Grow Your Own Perfect Christmas Tree” kit.

Events 62

Events Retail Department Stores Marketing 62

RetailDive

NOVEMBER 9, 2023

The online services are now available to non-members through Amazon Fresh, and will soon expand to markets where Whole Foods operates.

Operations 107

Operations Marketing 107

RetailWire

NOVEMBER 9, 2023

WeWork's bankruptcy is leaving investors at a big loss.

105

105

RetailDive

NOVEMBER 9, 2023

The social media platform partnered with Real Authentication as more online retailers introduce verification services.

Social Media 108

Social Media Online Retail Retail 108

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion