Mon.Mar 18, 2024

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GenAI Drives The Narrative, But A More Confident Tech Economy Is The Real Story Beyond The Q4 2023 Tech Services Earnings

Forrester eCommerce

Last week, we issued our analysis of the Q4 2023 earnings announcements of large public technology service providers. Our takeaways? First, tech service providers grew much slower in 2023 than in 2022 signaling a belt tightening in technology spend. But providers project faster growth in 2024 fueled by core transformations and investments in AI.

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Exclusive: Google Debuts New Retail Media Solution with Lowe’s as First Beta Tester

Retail TouchPoints

Google wants a bigger piece of the traffic driven by retail media advertising. To start getting it, the tech company has launched a new offsite retail media solution in closed beta. Lowe’s has signed on to be one of the first retailers to test the solution for what will be the first offsite retail media offering from Lowe’s One Roof retail media network on Google Search and Shopping inventory, according to a blog post that will be published today, which Retail TouchPoints reviewed in advance.

Retail 306
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How Beauty Brands Can Bolster Their Website To Boost Their DTC Business

Forrester eCommerce

We reviewed 26 beauty brand websites to compare their direct-to-consumer strength and glean best practices for long-term success.

Consumer 417
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526: Temu Is Killing US Businesses! Is Yours Next?

My Wife Quit Her Job

According to Wired magazine, Temu is losing hundreds of millions of dollars to send you cheap stuff from China in order to grab mass market share from US shoppers and it’s working. But is it affecting US ecommerce companies? Listen to this episode to find out What You’ll Learn What is Temu? How has Temu been growing so fast? Will Temu destroy ecommerce in the US?

Magazine 296
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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TikTok’s Influence On Young Voters Makes It A Threat To US Democracy And An Asset To Marketers

Forrester eCommerce

New legislation just passed in the US House of Representatives signals that TikTok regulation is coming. The core argument made by US lawmakers centers around US user data making its way into the hands of the Chinese government. There’s another issue at hand, however: TikTok’s influence over young US voters.

Marketing 417
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Planning to Prevent Workplace Violence in Retail

Retail TouchPoints

A 2022 U.S. government study found an annual average of 1.3 million nonfatal workplace violence incidents between 2015 and 2019. This is a rate of eight nonfatal violent crimes per 1,000 workers aged 16 or older. In addition to the safety risk to employees and customers alike, workplace violence incidents are costly to retailers. The National Institute for Occupational Safety and Health estimates that workplace violence costs employers more than $120 billion annually in claims, litigation, added

Retail 279

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Joann Enters Structured Bankruptcy; Stores and Site to Remain Operational

Retail TouchPoints

As it seeks to find firmer footing, Joann has entered a Transaction Support Agreement (TSA) with a majority of its financial stakeholders and other parties that includes commitments for approximately $132 million in new financing. The 800+ -store crafts retailer has initiated voluntary prepackaged Chapter 11 cases in the U.S. Bankruptcy Court for the District of Delaware and is aiming to reduce funded debt on its balance sheet by approximately $505 million.

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Solving Magento Performance Issues: The Guide You’ve Been Looking For

Groove

One of the most impactful factors affecting your conversion rate may not just be your products, storefront, and marketing—it may be that your loading times are too long. If your Magento 2 store is sluggish, your clients could be frustrated and eventually click away, hurting your sales. A study by portent found that load times that are between 0 and 4 seconds are ideal, with most sites loading in 5 seconds or less.

Magento 195
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Target Rolls Out 10-Item Self-Checkout Limit Chainwide

Retail TouchPoints

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The retailer also plans to open additional staffed POS lanes for shoppers who have more items, need help or who “just enjoy connecting with our team to help them get on their way sooner,” according to a company statement.

POS 259
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Tyson Foods Faces Boycott After Report Claims Company Plans To Hire Asylum Seekers

RetailWire

Tyson Foods, the well-known food processing company, finds itself in hot water as calls for a boycott surge due to allegations of planning to employ migrants at its factories.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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DoorDash Adds Sally Beauty, MAC Cosmetics to Delivery Portfolio

Retail TouchPoints

DoorDash is expanding its footprint in the beauty vertical, embarking on partnerships with Sally Beauty and MAC Cosmetics and expanding its relationship with Sephora. Consumers can now shop DoorDash for an array of beauty products and have them delivered in under an hour on average. “We see consumers ordering from retail categories more than ever before and trying out new categories earlier in their DoorDash journey,” said Shana Prevé, VP, Partnerships at DoorDash in a statement.

Supplies 257
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AI Can Kill Content Marketing

Practical eCommerce

AI-produced content is faster, easier, and cheaper than human versions. Is it better? The post AI Can Kill Content Marketing appeared first on Practical Ecommerce.

Marketing 132
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Ebay Extends Luxury Consignment Service to Apparel

Retail TouchPoints

Ebay has added luxury apparel to its consignment service , so sellers can now hand off the listing and selling of these goods to Ebay experts. After launching consignment services for designer handbags last year , Ebay saw heightened demand for pre-loved apparel : 22 pre-loved shirts, six pairs of pre-loved jeans, and eight pre-loved coats were sold every minute on the platform across the U.S., UK and Germany, the company reported.

Apparel 173
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Macy’s eyes $100M in savings from streamlined supply chain

RetailDive

The company's "Bold New Chapter" will feature automation, distribution center closures, and more.

Supplies 124
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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New Ecommerce Tools: March 18, 2024

Practical eCommerce

This week: payment platforms, smart search, B2B commerce, resale programs, anti-fraud tools, logistics, customer experience platforms, and more. The post New Ecommerce Tools: March 18, 2024 appeared first on Practical Ecommerce.

eCommerce 117
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Joann files for Chapter 11 with a plan to cut $500M in debt

RetailDive

Thanks to an agreement with lenders, stores will be open and vendors paid throughout the bankruptcy process, which could be completed next month.

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GO Outdoors Opens New Store in Tamworth

365 Retail

GO Outdoors is set to open a new store in Tamworth during the week commencing 18th March 2024, aiming to cater to the increasing interest in outdoor activities among the public. This expansion reflects the brand’s commitment to making high-quality outdoor gear accessible to more people, enhancing their outdoor experiences. Located at Ventura Retail Park, the store spans over 15,000 square feet and will employ a dedicated team of 25 staff.

Outdoor 116
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Ballooning credit card balances already loom over 2024’s retail sales

RetailDive

The level of debt may surpass the all-time record this year, even when adjusted for inflation, some analysts say.

Retail 117
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Creative Retail Awards and Shop Drop Daily Introduce Innovative Shop Drop Daily Concept of the Year Award

365 Retail

The Creative Retail Awards, in collaboration with Shop Drop Daily, is excited to announce the launch of a groundbreaking new Award – The Shop Drop Daily Concept of the Year Award. This prestigious Award celebrates the most innovative and inspiring branded concepts from around the world, as featured on Shop Drop Daily – the premier destination for cutting-edge brand experiences.

Retail 116
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Under Armour, Curry Brand sign new athlete in multiyear deal

RetailDive

University of South Carolina guard MiLaysia Fulwiley will wear the Steph Curry shoes for the rest of her college career at the school.

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JOANN Files for Bankruptcy Due to Drop in Consumer Spending

RetailWire

Due to a steep drop in discretionary spending by customers, JOANN, the 81-year-old fabric and craft retailer based in Ohio, has filed for bankruptcy.

Consumer 111
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Nordstrom Rack merchandising exec leaving after 2 years

RetailDive

Nancy Mair arrived amid a leadership shakeup at its off-price business that continued into last September with the appointment of a new president.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Walmart Self-Checkout Experiment Sparks Controversy

RetailWire

Walmart self-checkout lanes are possibly being reserved for select customers like Walmart+ subscribers and delivery drivers as part of an experimental phase where different methods are being tested.

Customer 111
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Target limits self-checkout to 10 items or fewer at most stores

RetailDive

In addition to rolling out the express lanes, the retailer is giving managers more leeway to open and shut self-service lanes throughout the day.

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Richmond sausages roll out new £2.6m advertising push

TalkingRetail

Richmond, the sausage brand, has kicked off a £2.6m marketing campaign including a TV ad, video-on-demand, outdoor posters, social media and in-store promotions. The “Good Times” brand campaign is designed to highlight the brand's “unique heritage whilst also providing a look ahead to the future… This story continues at Richmond sausages roll out new £2.

Outdoor 101
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Nicki Minaj launches press-on nail brand

RetailDive

The brand, dubbed Pink Friday Nails, allows customers to customize the length, shape and design of the products.

Customer 104
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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How To Preserve Image Quality For Richer Product Images | Salsify

Salsify

Learn how to preserve image quality and why it's important, plus the difference between lossy format and lossless format digital assets.

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Pacsun unites commerce channels with first-party data solution

RetailDive

The retailer is the first consumer brand to take advantage of a partnership between SoundCommerce and Cordial that unites data and personalization.

Channel 104
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Blue Bell Announces New Flavor: Gooey Butter Cake

RetailWire

Blue Bell has just introduced a new flavor that might be bound for success: Gooey Butter Cake.

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Summer outlook 2024: Seasonal CPG trends to build your marketing strategy

RetailDive

Uncover summer seasonality trends for your category and tactics to maximize incremental sales.

Marketing 103
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.