Forrester eCommerce
JUNE 18, 2024
Scores for Canadian companies are at their lowest point since Forrester’s Customer Experience Index (CX Index™) began. Read a few of the key findings from our Canada rankings report.
My Wife Quit Her Job
JUNE 18, 2024
With AI adoption accelerating at a super fast pace, Google search is declining and will continue to decline in the next couple of years. In fact, I predict that search will pretty much be dead in 2 to 3 years. So what are your traffic alternatives? This episode will cover other ways to generate traffic and sales. What You’ll Learn How Google is devaluing independent publishers Traffic Alternatives to Google Why Google search traffic is dying Sponsors SellersSummit.com – The Sellers S
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Forrester eCommerce
JUNE 18, 2024
Last week, Splunk held its annual user conference – conf – in Las Vegas with over 4,000 customers, partners, and sponsors in attendance. While this was the 15th.conf, it was the first ever as a Cisco company. The tagline “the Splunk you love, only better” was ubiquitous throughout the conference.
Retail TouchPoints
JUNE 18, 2024
It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Forrester eCommerce
JUNE 18, 2024
Forrester has launched an updated experience for The Forrester Wave. Read this blog to learn about the new upgrades that allow users to easily customize and compare vendors included in Wave reports.
Retail TouchPoints
JUNE 18, 2024
CVS Media Exchange (CMX), CVS ’ retail media network, is beta testing a new self-service offering for its advertiser partners in collaboration with The Trade Desk. While managed services will still be available to CVS’ advertisers, the new self-service option aims to expand the access and transparency of CMX by offering brands more autonomy and control over their on- and off-site campaigns, as well as measurement.
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Retail TouchPoints
JUNE 18, 2024
In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the 1.3 million -member International Brotherhood of Teamsters (IBT). The newly chartered ALU-IBT Local 1 will represent the approximately 5,500 Amazon warehouse workers at the JFK8 distribution center in Staten Island, N.Y., and also will have jurisdiction over the company’s warehouse workers across the five boroughs.
RetailDive
JUNE 18, 2024
The new entity will represent around 5,500 Amazon workers on Staten Island and will have jurisdiction across New York City's five boroughs.
Retail TouchPoints
JUNE 18, 2024
Amazon has teamed up with media investment company GroupM to co-develop original, shoppable content for the new Amazon Live free ad-supported TV (FAST) channel , which launched in April 2024 on Amazon’s Prime Video and Freevee streaming TV services. The mobile experience that sits alongside Amazon Live’s streaming TV content. (Image courtesy Amazon) The partners will work together to create content that merges entertainment with branded experiences, by helping brands authentically infuse p
RetailWire
JUNE 18, 2024
Here's everything we know about the Krispy Kreme and "Friends" collaboration.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail TouchPoints
JUNE 18, 2024
As the regulatory landscape and practical applications of third-party data continue to shift, brands must adjust their investment and priorities to tactics that allow them to collect their own customer data. Not only will this help them strengthen their ability to create highly personalized experiences, but it also will help build more trust with their customers.
RetailWire
JUNE 18, 2024
Apple has announced that it is discontinuing its pay-in-four option.
Retail TouchPoints
JUNE 18, 2024
Clairol and Glamsquad have partnered to offer free at-home hair-color appointments in four markets this summer: Los Angeles, Miami, NYC and Dallas-Ft. Worth. The two -hour Clairol House Calls will include a personalized hair-coloring session led by a Glamsquad professional, as well as a manicure and blowout to complete the makeover. Consumers can select their hair color shade from a list of 15 SKUs, varying in shades and permanency levels, from across Clairol’s product collections.
RetailDive
JUNE 18, 2024
The iconic food storage company will lay off nearly 150 employees as executives worry about its ability to continue operating.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Retail TouchPoints
JUNE 18, 2024
CAMP is partnering with mall operator Simon to bring its “play-and-shop” concept to Philadelphia and Houston over the next two years. In 2024, CAMP will open at the King of Prussia mall near Philadelphia, while the new Houston location will land at The Galleria in 2025. Both locations will span more than 10,000 square feet and feature a rotation of immersive shows and experiences that are stationed behind CAMP’s signature Magic Door.
RetailDive
JUNE 18, 2024
Like CEO Richard Dickson, Sven Gerjets joins the apparel company from Mattel where he served as its chief technology officer.
Retail TouchPoints
JUNE 18, 2024
FullBeauty Brands will buy the Avenue brand from City Chic Collective , a publicly traded Australian company. Financial terms of the purchase were not disclosed. This marks FullBeauty’s fourth acquisition in just over one year, following its purchases of Dia , an online inclusive fashion marketplace; CUUP , a digitally native size-inclusive intimates brand; and Eloquii , a digitally native vertical brand offering size-inclusive fashion and on-trend apparel that FullBeauty bought from Walmart in
RetailDive
JUNE 18, 2024
The line with the Crocs-owned brand includes apparel and shoes and was the denim brand’s first collaboration to launch on Amazon.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
RetailWire
JUNE 18, 2024
In a sudden move, Pizza Hut has closed 15 of its locations in the Midwest, with over 120 more at risk due to an ongoing legal conflict with its franchisee, EYM Group.
RetailDive
JUNE 18, 2024
Ryan Vero stepped down from the role, while the company tapped its current CFO-COO, Chris Cramer, for the interim chief executive position.
Korona
JUNE 18, 2024
Sustainable payment processing is a key factor in green retail. Boosts your profits and helps the planet with these modern methods.
Fabric Blog
JUNE 18, 2024
fabric is the next-generation commerce platform designed to provide omnichannel commerce services retailers expect. Request a demo today!
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
RetailWire
JUNE 18, 2024
According to McDonald’s CFO Ian Borden, global CMO Morgan Flatley has successfully reshaped the role of marketing within the company.
Fabric Blog
JUNE 18, 2024
The post fabric Launches Product Catalog, Unlocking Retailers Need for Flexibility, Speed and Configurability appeared first on fabric Inc.
RetailDive
JUNE 18, 2024
The product, which is priced at $28, is available on the company’s website, as well as in Goop and retail partner stores.
TalkingRetail
JUNE 18, 2024
Alex Norris, the current shadow minister for policing, believes a standalone offence for attacks on retail workers is still just around the corner. The creation of such an offence was thwarted at the last minute when parliament was dissolved ahead of the forthcoming general election.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
RetailWire
JUNE 18, 2024
Amazon Pharmacy has announced that its RxPass subscription service is now available to Prime members on Medicare.
RetailDive
JUNE 18, 2024
Top vendors got to learn about the retailer's priorities at a meeting in San Francisco last month.
Practical eCommerce
JUNE 18, 2024
What happens when customers become marketers, referring friends and family to a business and its products? The post Turn Shoppers into Brand Advocates appeared first on Practical Ecommerce.
Wiser
JUNE 18, 2024
In the ever-evolving landscape of e-commerce, brands must adapt to the unique challenges and opportunities presented by the digital shelf. One of the most critical aspects of maintaining a successful online presence is ensuring product availability. When products go out of stock (OOS), it affects everything from being found by consumers to ultimately making a sale.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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