Forrester eCommerce
JUNE 18, 2024
Scores for Canadian companies are at their lowest point since Forrester’s Customer Experience Index (CX Index™) began. Read a few of the key findings from our Canada rankings report.
My Wife Quit Her Job
JUNE 18, 2024
With AI adoption accelerating at a super fast pace, Google search is declining and will continue to decline in the next couple of years. In fact, I predict that search will pretty much be dead in 2 to 3 years. So what are your traffic alternatives? This episode will cover other ways to generate traffic and sales. What You’ll Learn How Google is devaluing independent publishers Traffic Alternatives to Google Why Google search traffic is dying Sponsors SellersSummit.com – The Sellers S
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Forrester eCommerce
JUNE 18, 2024
Last week, Splunk held its annual user conference – conf – in Las Vegas with over 4,000 customers, partners, and sponsors in attendance. While this was the 15th.conf, it was the first ever as a Cisco company. The tagline “the Splunk you love, only better” was ubiquitous throughout the conference.
Retail TouchPoints
JUNE 18, 2024
It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
JUNE 18, 2024
Forrester has launched an updated experience for The Forrester Wave. Read this blog to learn about the new upgrades that allow users to easily customize and compare vendors included in Wave reports.
Retail TouchPoints
JUNE 18, 2024
CVS Media Exchange (CMX), CVS ’ retail media network, is beta testing a new self-service offering for its advertiser partners in collaboration with The Trade Desk. While managed services will still be available to CVS’ advertisers, the new self-service option aims to expand the access and transparency of CMX by offering brands more autonomy and control over their on- and off-site campaigns, as well as measurement.
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Retail TouchPoints
JUNE 18, 2024
In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the 1.3 million -member International Brotherhood of Teamsters (IBT). The newly chartered ALU-IBT Local 1 will represent the approximately 5,500 Amazon warehouse workers at the JFK8 distribution center in Staten Island, N.Y., and also will have jurisdiction over the company’s warehouse workers across the five boroughs.
RetailDive
JUNE 18, 2024
The new entity will represent around 5,500 Amazon workers on Staten Island and will have jurisdiction across New York City's five boroughs.
Retail TouchPoints
JUNE 18, 2024
Amazon has teamed up with media investment company GroupM to co-develop original, shoppable content for the new Amazon Live free ad-supported TV (FAST) channel , which launched in April 2024 on Amazon’s Prime Video and Freevee streaming TV services. The mobile experience that sits alongside Amazon Live’s streaming TV content. (Image courtesy Amazon) The partners will work together to create content that merges entertainment with branded experiences, by helping brands authentically infuse p
RetailWire
JUNE 18, 2024
In a sudden move, Pizza Hut has closed 15 of its locations in the Midwest, with over 120 more at risk due to an ongoing legal conflict with its franchisee, EYM Group.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
JUNE 18, 2024
As the regulatory landscape and practical applications of third-party data continue to shift, brands must adjust their investment and priorities to tactics that allow them to collect their own customer data. Not only will this help them strengthen their ability to create highly personalized experiences, but it also will help build more trust with their customers.
TalkingRetail
JUNE 18, 2024
Alex Norris, the current shadow minister for policing, believes a standalone offence for attacks on retail workers is still just around the corner. The creation of such an offence was thwarted at the last minute when parliament was dissolved ahead of the forthcoming general election.
Retail TouchPoints
JUNE 18, 2024
Clairol and Glamsquad have partnered to offer free at-home hair-color appointments in four markets this summer: Los Angeles, Miami, NYC and Dallas-Ft. Worth. The two -hour Clairol House Calls will include a personalized hair-coloring session led by a Glamsquad professional, as well as a manicure and blowout to complete the makeover. Consumers can select their hair color shade from a list of 15 SKUs, varying in shades and permanency levels, from across Clairol’s product collections.
Wiser
JUNE 18, 2024
In the ever-evolving landscape of e-commerce, brands must adapt to the unique challenges and opportunities presented by the digital shelf. One of the most critical aspects of maintaining a successful online presence is ensuring product availability. When products go out of stock (OOS), it affects everything from being found by consumers to ultimately making a sale.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail TouchPoints
JUNE 18, 2024
CAMP is partnering with mall operator Simon to bring its “play-and-shop” concept to Philadelphia and Houston over the next two years. In 2024, CAMP will open at the King of Prussia mall near Philadelphia, while the new Houston location will land at The Galleria in 2025. Both locations will span more than 10,000 square feet and feature a rotation of immersive shows and experiences that are stationed behind CAMP’s signature Magic Door.
FastSpring
JUNE 18, 2024
FastSpring is proud to announce that our customer success team has won a gold Globee® award for Customer Excellence in the “Achievement in Team Customer Success” category! FastSpring Customer Success Team Gets Exceptional Results Our customer success team was honored with this award thanks to three key achievements: 1. Exceptional Results We consistently surpass targets and achieve unprecedented growth, exceeding customer expectations and showcasing our dedication to excellence. 2.
Retail TouchPoints
JUNE 18, 2024
FullBeauty Brands will buy the Avenue brand from City Chic Collective , a publicly traded Australian company. Financial terms of the purchase were not disclosed. This marks FullBeauty’s fourth acquisition in just over one year, following its purchases of Dia , an online inclusive fashion marketplace; CUUP , a digitally native size-inclusive intimates brand; and Eloquii , a digitally native vertical brand offering size-inclusive fashion and on-trend apparel that FullBeauty bought from Walmart in
Korona
JUNE 18, 2024
Sustainable payment processing is a key factor in green retail. Boosts your profits and helps the planet with these modern methods.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Fabric Blog
JUNE 18, 2024
The post fabric Launches Product Catalog, Unlocking Retailers Need for Flexibility, Speed and Configurability appeared first on fabric Inc.
RetailWire
JUNE 18, 2024
Here's everything we know about the Krispy Kreme and "Friends" collaboration.
Fabric Blog
JUNE 18, 2024
fabric is the next-generation commerce platform designed to provide omnichannel commerce services retailers expect. Request a demo today!
RetailDive
JUNE 18, 2024
Ryan Vero stepped down from the role, while the company tapped its current CFO-COO, Chris Cramer, for the interim chief executive position.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
RetailWire
JUNE 18, 2024
According to McDonald’s CFO Ian Borden, global CMO Morgan Flatley has successfully reshaped the role of marketing within the company.
RetailDive
JUNE 18, 2024
The line with the Crocs-owned brand includes apparel and shoes and was the denim brand’s first collaboration to launch on Amazon.
RetailWire
JUNE 18, 2024
Amazon Pharmacy has announced that its RxPass subscription service is now available to Prime members on Medicare.
RetailDive
JUNE 18, 2024
The iconic food storage company will lay off nearly 150 employees as executives worry about its ability to continue operating.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
Digital Doughnut
JUNE 18, 2024
In the realm of artificial intelligence (AI), two prominent branches have emerged: Generative AI and Predictive AI. While both play crucial roles in advancing AI capabilities, they serve distinct purposes and offer unique applications. In this article, we delve into the nuances of Generative AI and Predictive AI, unraveling their differences and exploring their respective use cases.
RetailDive
JUNE 18, 2024
Like CEO Richard Dickson, Sven Gerjets joins the apparel company from Mattel where he served as its chief technology officer.
Practical eCommerce
JUNE 18, 2024
What happens when customers become marketers, referring friends and family to a business and its products? The post Turn Shoppers into Brand Advocates appeared first on Practical Ecommerce.
RetailWire
JUNE 18, 2024
Apple has announced that it is discontinuing its pay-in-four option.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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