Fri.Dec 15, 2023

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How CX Teams Must Adapt To Steer A Journey-Centric Transformation

Forrester eCommerce

Tasks And Responsibilities To Activate And Evolve Journey Centricity Need a menu of tasks that CX teams can assume to steer a journey-centric transformation? Find it in our new report! Embracing journey centricity often takes years.

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Claire’s Gets into Gen Zalpha’s Ears with New Audio Entertainment Deal

Retail TouchPoints

Gen Z and Gen Alpha are becoming avid podcast listeners, making them a hot target for media brands and producers. In fact, 30% of Gen Z and 23% of Gen Alpha individuals listen to podcasts every week , according to Edison Research. To better engage with this growing “Gen Zalpha” listener base, Claire’s is partnering with podcast and audio entertainment production studio Audio Up Media on a series of new scripted audio shows.

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The Core Tenets That Set High-Performing Portfolio Marketing Teams Apart

Forrester eCommerce

Results from Forrester’s Portfolio Marketing Survey, 2023, reveal that high-performing portfolio marketing teams prioritize strategic activities and take an audience-focused approach to their work. This blog post reveals the top three practices we see high-performing portfolio marketing teams doing differently.

Marketing 259
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Chewy Joins Medtail Movement with Vet Care Services

Retail TouchPoints

Healthcare has been deemed the new battleground for retailers — from behemoths like Walmart and Amazon to traditional drugstore players like CVS and Walgreens. Now, Chewy is embracing the “medtail movement” by opening its first veterinary practices under the brand name “Chewy Vet Care.” The first Chewy Vet Care practice will open in South Florida early next year, offering routine appointments, urgent care and surgery.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Cooking Up A Storm: AI Will Drive Process Industry Innovation

Forrester eCommerce

It is this time of year where I usually like to try and make seasonal specialties from other parts of the world. I’ve been exchanging recipes with my colleague George Lawrie. I’m not sure how anyone can really eat the mince pies he tells me are delicious.

Other 243
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Save A Lot Makes Interim CEO Appointment Permanent

Retail TouchPoints

Discount grocery chain Save A Lot has named interim CEO Fred Boehler to the role permanently. Boehler has been serving as interim CEO since Oct. 31, following the departure of former CEO Leon Bergmann. Boehler brings more than 30 years of experience across multiple retail and wholesale businesses. He has worked in supply chain at SuperValu , Borders , Newell Rubbermaid and Americold Logistics., where he served as CEO and took the company public in January 2018.

Supplies 264

More Trending

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Kroger Launches Autonomous ‘Middle Mile’ Delivery in Dallas Market

Retail TouchPoints

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. The formal launch comes after eight months of local operations, during which time Gatik trucks have made delivery runs multiple times per day, seven days per week.

B2C 264
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LinkedIn Live Recap: Meet the need for instant gratification, with Lori Howitt and Jon Reily

Fabric

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innov

eCommerce 130
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The Impact of Tech on Child Safety

Retail TouchPoints

There has been a lot of talk and, frankly, worry recently about the impact of technology on the mental health and safety of children. Emerging social media platforms such as TikTok and Snapchat have created a healthy amount of worry among parents who feel their children are being exposed to negative and harmful influences. The rise of social media and technology has created a new set of concerns for modern parents, and navigating this new world of advanced tech can be challenging.

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Product advertising: Benefits, types, examples, and strategies

Omnisend

Reading Time: 10 minutes Most businesses think brand and product advertising are the same thing. But the truth is they are poles apart. Product advertising focuses on what you offer, while brand advertising focuses on who you are as a brand. So if you’re looking for ways to advertise your products and create demand, look no further. This detailed guide will cover everything about product advertising: the benefits, the many types, real examples, and step-by-step strategies.

Outdoor 145
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Temu Sues Shein for ‘Mafia-Style’ Anticompetitive Behavior, Ending Short-Lived Truce

Retail TouchPoints

The battle between Chinese discount shopping apps Shein and Temu is getting downright nasty. Temu has filed a new lawsuit against Shein alleging much more than run-of-the-mill anticompetitive behavior. The suit alleges that Shein uses “mafia-style tactics” to coerce sellers into severing ties with Temu, including detaining sellers at their offices for up to 10 hours and confiscating their phones to search for details of their Temu sales.

Document 261
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Will Macy’s follow Sears to the retail graveyard?

RetailDive

The iconic department store could thrive as a smaller, more focused retailer, but a potential buyout would make a transformation unlikely, analysts say.

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Bushbalm Normalizes Bikini-line Skincare

Practical eCommerce

Selling lotions for razor burns along bikini lines is a booming business. The name is memorable too. The post Bushbalm Normalizes Bikini-line Skincare appeared first on Practical Ecommerce.

eCommerce 117
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Mall operator PREIT files for bankruptcy for the second time in 3 years

RetailDive

The mall REIT came to bankruptcy court with a plan to shed $880 million in debt and obtain $135 million in debtor-in-possession and exit revolver financing.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Costco Announces Unprecedented Special Dividend

RetailWire

Costco declared a distinctive cash dividend of $15 per share, scheduled for Jan. 12, 2024. This extraordinary payout is in addition to the company's regular quarterly dividend.

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The Weekly Closeout: Doritos creates nacho cheese-flavored liquor and Target gets a new ‘employee’

RetailDive

In a partnership with Empirical, the chip-flavored drink is set to sell in New York, California and online, while a Skipper doll exclusive is now at Target.

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Nokia’s Strategic Revamp in the Field of Mobile Networks

RetailWire

After Nokia lost AT&T's open RAN contract to Ericsson, CEO Pekka Lundmark recognized the need to revisit the firm's Mobile Networks strategy.

Mobile 105
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Showfields landlord, funders voice concern over bankruptcy financing

RetailDive

The retailer's Brooklyn landlord objected to its proposed DIP financing, alleging Showfields has insiders involved with the lender. Meanwhile, the CEO said the company is working on "reaching a resolution" with creditors.

Retail 113
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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GE Appliances and Kroger Partner Up To Elevate Contextual Commerce with Dynamic Discoverability

RIS News

GE Appliances is bringing CPG discoverability to its products in partnership with Kroger. The new feature will tap into smart appliances to offer users recipe inspiration while cooking.

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Peloton names chief marketing officer

RetailDive

Lauren Weinberg joins the fitness company from Intuit following Leslie Berland’s resignation from the role after less than a year.

Marketing 112
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Holiday Layoffs Are Becoming a Costly Trend Called Vibecession

RetailWire

The holiday season has many workers experiencing a new and unsettling trend — holiday layoffs.

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NRF Big Show Preview 2024

RIS News

The RIS News editorial team has scoured the NRF Big Show schedule — researched the tech, topics, and retailers presenting — and prepared a curated list of best-in-show options.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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A Merry but Modest Christmas, says Post Office

TalkingRetail

Nearly a quarter of households (24%) have cut spending on essential food in the run-up to Christmas, according to a Post Office survey.

Retail 98
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MeUndies names chief revenue officer as it plans membership program revamp

RetailDive

Ariel Stoddard joins the DTC brand from Fabletics where she served as general manager and oversaw expansion into new categories, like scrubs.

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Power Goes Out in New York City After Con Edison Explosion

RetailWire

An explosion at a New York City substation caused power to go out for many residents just before midnight.

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NRF launches Center for Retail Sustainability

RetailDive

The organization partnered with Deloitte to improve supply chain traceability within the industry to generate economic, social and environmental benefits.

Supplies 101
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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The Power of Omnichannel Retail Strategies With AI-Driven Insights

Dynamic Action

Summary In the evolving retail landscape, developing a strategic omnichannel approach is crucial to remain competitive. 81% of consumers expect brand consistency across channels, underscoring the pivotal role of omnichannel experiences in retail. Optimizing omnichannel strategies with retail intelligence is key to success in today’s retail space to meet and exceed customer expectations seamlessly.

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Super Saturday timing means fewer expected shoppers this year, survey finds

RetailDive

The National Retail Federation predicts 142 million people will shop that day, which falls on Dec. 23, down from 159 million last year.

Retail 108
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Amazon Pushes Limits With Laser Link Tech in Kuiper Satellites

RetailWire

Amazon recently declared a game-changing move in the satellite communication landscape — the incorporation of advanced speed-enhancement technology in its upcoming Project Kuiper internet satellites.

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Sally Beauty launches digital hair color consultations

RetailDive

With the Licensed Colorist OnDemand service, participants talk with a professional for free via video or chat.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.