Retail TouchPoints

JANUARY 2, 2025

Temu just became the second most visited ecommerce site, bumping incumbent Ebay to #3 after years of no changes to the list. Its clear that the retail landscape has undergone a seismic shift, with platforms like Temu, alongside Shein, Wish and TikTok Shop, promising extremely discounted goods that cut out the middleman and the markup. These platforms have revolutionized the way consumers shop, offering convenience, variety and competitive pricing at the click of a button.

Shipping Costs 206

Shipping Costs Consumer eCommerce Presentation 206

Salsify

JANUARY 2, 2025

Youve heard the phrase, The call is coming from inside the house. You might know it as a callout of hypocrisy or inner turmoil or perhaps recognize it for its fear factor.

Mobile 110

Mobile eCommerce 110

Retail TouchPoints

JANUARY 2, 2025

For better or worse, 2024 is now in the books, but we cant resist one more look back. The Retail TouchPoints editors have identified 10 of the most-read news stories this past year many of which exemplify key trends that will continue to resonate throughout 2025. Tractor Supply Weeds Out Support for DEI, Environmental and LGBTQ+ Causes (July 1, 2024) Tractor Supply was just one of the several retailers that backtracked on support for diversity, equity and inclusion (DEI) initiatives as well as

Retail 237

Retail Payments Payment Services Supplies 237

RetailWire

JANUARY 2, 2025

Tesla saw deliveries fall for the first time in over a decade.

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Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Marketing

Retail TouchPoints

JANUARY 2, 2025

The presents are unwrapped, trees are out on the curb and the final sales numbers are rolling in for the 2024 holiday season, which delivered the growth that had been predicted. Preliminary numbers from Mastercard and Visa indicate that sales increased 3.8% and 4.8% , respectively, from Nov. 1 to Dec. 24, 2024, compared to the same period in 2023. Both Visa and Mastercard measure in-store and online sales for all payment types in their analysis.

Consumer 215

Consumer Jewelry Electronics Apparel 215

RetailWire

JANUARY 2, 2025

Kia has recalled its electric cars over the issue.

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Practical eCommerce

JANUARY 2, 2025

This first 2025 installment of our weekly rundown includes updates on payment platforms, shopping assistants, advertising insights, AI chatbots, mobile services, and parcel delivery. The post New Ecommerce Tools: January 2, 2025 appeared first on Practical Ecommerce.

eCommerce 98

eCommerce Payment Services Mobile 98

Retail TouchPoints

JANUARY 2, 2025

Japan-based Daiso is ringing in the new year with a total of 11 store openings five states. The retailer, which offers a range of affordably-priced items including home essentials, beauty products, kitchenware and Japanese snacks, began with the debut of its Medford, Ore. store last month and will follow with seven new California locations as well as one store each in New Mexico, Texas and Washington state.

Operations 180

Operations Customer Retail 180

RetailWire

JANUARY 2, 2025

Starbucks is set to offer exciting new menu options to kick off 2025.

Food and Beverages 98

Food and Beverages Retail 98

Retail TouchPoints

JANUARY 2, 2025

Vendors in Partnership (VIP), a dynamic community of retailers and solution providers aiming to improve how industry players work together, is partnering with Retail TouchPoints to elevate its 2025 Award winners, who will be revealed at an exclusive awards ceremony on January 10 in New York City. The VIP Awards has become a go-to industry event for partners and players who support the entire ecosystem and want to celebrate those driving better collaboration between retailers and their partners.

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Retail Events Customer Experience Improvements 157

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

TalkingRetail

JANUARY 2, 2025

Co-op has revealed its commitment to continued convenience growth with a planned 75 new stores opening this year (2025), across the UK. The new stores will be both Co-op estate stores and Co-op franchise stores, a sector the convenience retailer has actively pursued recently.

Retail 103

Retail 103

Retail TouchPoints

JANUARY 2, 2025

Seeking to focus more on ecommerce and other digital businesses, Alibaba Group plans to sell its more than 70% stake in Sun Art, operator of RT-Mart and M-Club stores in China, for $1.6 billion , according to Forbes. Alibaba plans to sell its stake to private equity firm DCP Capital even though the asset disposal will lead to a $1.8 billion loss for its shareholders.

Arts 157

Arts Department Stores eCommerce Platforms Operations 157

TalkingRetail

JANUARY 2, 2025

Justin Madders MP, the minister for employment rights, competition and markets, has written to ACS (the Association of Convenience Stores) recognising the challenges faced by the convenience sector and pledging to collaborate with its members when implementing upcoming legislation introduced by the Employment Rights Bill.

Marketing 103

Marketing Retail 103

RetailDive

JANUARY 2, 2025

In addition to the sustainability measures for Kindle, Echo and Fire TV products, the company added a tactile feature to aid consumers with visual impairments.

Consumer 91

Consumer 91

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Other

Forrester eCommerce

JANUARY 2, 2025

On January 7th, about 140,00 people will join serpentine queues in Las Vegas, where over 300 of the Fortune 500 will flaunt their wares at the world’s most revered tech show CES 2025.

Customer Experience 195

Customer Experience Customer B2C B2B 195

RetailDive

JANUARY 2, 2025

The company was acquired from Farfetch so Perfect Corp can broaden its virtual try-on capabilities into categories like shoes, bags and apparel.

Fashion 84

Fashion Apparel 84

RetailWire

JANUARY 2, 2025

Twenty states have recalled broccoli bags sold at Walmart — is yours on the list?

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RetailDive

JANUARY 2, 2025

Reviews are a cornerstone of Amazon’s business, so it is battling bogus customer reviews with strict policies, proactive detection and enforcement action.

Customer 79

Customer 79

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B2C

RetailWire

JANUARY 2, 2025

Siri users might get some money related to a privacy lawsuit against Apple.

Technology 59

Technology 59

TalkingRetail

JANUARY 2, 2025

Walls Pastry has announced a new charity partnership with Action Against Hunger, pledging to donate 5p from every pack sold of its 10 x 55g sausage rolls.

Retail 59

Retail 59

RetailWire

JANUARY 2, 2025

McDonald's is reportedly bringing a new sandwich to its menus this year.

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59

TalkingRetail

JANUARY 2, 2025

Mars Chocolate Drinks & Treats (MCD&T) has expanded its Mars-branded ice creams with the launch of Snickers White Ice Cream bar. Snickers White Ice Cream bar is made with roasted peanuts, nougat and caramel, covered in white chocolate.

Retail 59

Retail 59

Advertiser: ZoomInfo

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

Marketing

365 Retail

JANUARY 2, 2025

Co-op has unveiled plans to bolster its convenience retail footprint in 2025 with 75 new store openings across the UK. This includes up to 25 new Co-op-operated stores and 50 franchise locations, building on the companys recent success in expanding its franchise model. In addition to the new sites, Co-op will refurbish around 80 existing stores, aiming to enhance the shopping experience while maximising the potential of its existing property portfolio.

Payment Services 59

Payment Services eCommerce Operations Customer Experience 59

TalkingRetail

JANUARY 2, 2025

Federation of Independent Retailers (The Fed) member and Northern district president Martin Ward recently took to the airwaves to warn about the rise in shoplifting.

Other 52

Other Retail 52

RetailWire

JANUARY 2, 2025

Norovirus outbreaks on cruise ships numbered 900 in just December 2024 alone.

Shipping 52

Shipping 52

TalkingRetail

JANUARY 2, 2025

Spar shoppers can win big this New Year with four 10,000 grand prizes up for grabs through the latest customer campaign Frozen Fortune.

Customer 52

Customer Retail 52

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

RetailWire

JANUARY 2, 2025

Phishing scams are on the rise as AI gets better at imitating a human.

Technology 52

Technology 52

365 Retail

JANUARY 2, 2025

Starbucks has opened a new Community Store in mraniye Yamanevler, Trkiye, as part of its ambitious plan to establish 1,000 such locations globally by 2030. These stores are designed to serve as “third places,” a concept coined by sociologist Ray Oldenburg. Third places are spaces outside of home and work where people can connect, learn, and be themselves.

Events 65

Events Operations Retail Marketing 65

RetailWire

JANUARY 2, 2025

Is your state getting bump in minimum wage this month?

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52

CPC Strategy

JANUARY 2, 2025

Measurement How to Measure Performance of TV Ads [Linear & Streaming] By Emily Sullivan Jan 02 2025 Measuring TV ad effectiveness isn’t just about counting views anymore. It’s a strategic game that can make or break your marketing efforts. Television advertising has long been a cornerstone of marketing campaigns, offering unmatched reach and the ability to tell compelling brand stories.

Multi-channel 53

Multi-channel Channel Webinar Blog 53

Advertiser: ZoomInfo

Account-based marketing (ABM) is a key strategy for driving sustainable growth. Today, many B2B companies use ABM teams or technologies to make sales. But getting a program off the ground successfully doesn’t have to be a daunting task. Watch this webinar with Rachael Foster, Director of Account-Based Experience at ZoomInfo, and Dan Dolph, Manager of Account-Based Experience at ZoomInfo.

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