Wed.Dec 04, 2024

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Why Ads Can’t do it All: How Commerce Influences the Path to Purchase

Retail TouchPoints

You can’t advertise your way out of a pricing problem. Early this year, we were working closely with a premium nutrition brand that had launched into Amazon from a relatively successful DTC business. They were pouring dollars into advertising on Amazon but, despite their influx of ad dollars, topline sales didn’t seem to budge. Our platform confirmed this disconnect, reporting extremely low incremental return on investment (iROI).

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Is Your Bank Ready For What’s Next In Mobile?

Forrester eCommerce

Bank executives and their teams face rising customer expectations, evolving needs and behaviors, and new competitive threats — and mobile experiences are at the center of it all. The share of consumers using mobile apps for banking has spiked (overtaking online banking).

Banking 221
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Calpak Embarks on a New Retail Adventure: Physical Stores

Retail TouchPoints

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online. But as many brands have learned, the major growth unlock for Calpak’s next phase was physical retail — especially given the highly visual and tactile natu

Travel 296
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Measure Creator Marketing Partnerships With A Composite Set Of Metrics

Forrester eCommerce

Best-in-class creator marketing programs are multi-dimensional, with many different types of creators, content, and activations. As such, marketers should avoid looking for one “silver bullet” metric to determine the success of their creator partnerships.

Marketing 195
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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DoorDash Adds Five Below, David’s Bridal to Retailer Portfolio

Retail TouchPoints

DoorDash will offer on-demand delivery from Five Below, David’s Bridal and Sports Basement just in time for holiday shopping. The platform has been adding a wide range of retailers to its portfolio throughout the past year, including Vitamin Shoppe , JD Sports , Camping World, Lowe’s , H Mart , Aveda and Mattress Firm. Starbucks incorporated a DoorDash delivery option into its app last month.

Toys 273
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Digital Design Made Fastr: Libraries & Templates

Fastr

In every corner of the creative world, templates have long existed – and for good reason. They teach, guide, inspire, and accelerate the creative process. If your corner is the digital one, building and managing an ecommerce frontend, you're no stranger to these tools and templates. nor their limitations. If only you had a dollar for every time you wished you could get that brilliantly beautiful design from your head to your screen and site – without any creative compromises or unsolicited adjus

eCommerce 162

More Trending

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566: New US Crackdown Just Killed Dropshipping – What Sellers Must Know

My Wife Quit Her Job

In this episode, I’m going to break down why the aliexpress dropshipping business model is essentially dead. I’ll break down what happened, why it happened and what it means for you. What You’ll Learn The new deminimus legislation Why this affects China dropshipping Why the new rules kill this business model Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Books 156
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The State Of Business Buying: Companies Still Struggle To Meet Buyer Expectations

Forrester eCommerce

Our latest survey of more than 16,000 global B2B buyers shows that they’re increasingly frustrated and dissatisfied. Learn where they experience friction and how companies can help overcome it.

B2B 243
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AI Tops Technology for Unlocking Growth in 2025 Among UK Retailers, According to RTS’ Research

365 Retail

Artificial Intelligence (AI) is the top technology UK retail leaders feel will unlock and accelerate growth for their businesses in 2025, according to the latest research from the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators. Original research of over 2,000 senior UK retail professionals by RTS revealed that Artificial Intelligence (AI) was the top innovation that will accelerate the growth of their business in

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Black Friday And Cyber Monday 2024: Offers Galore Spur Spending

Forrester eCommerce

Retailers and brands in the US presented many offers to customers on Black Friday and Cyber Monday 2024.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Fanatics Collectibles Opens First UK Pop-Up Store at Westfield White City

365 Retail

Fanatics Collectibles has launched its debut UK retail pop-up store at Westfield White City. Open to the public just in time for the festive season, the store offers a unique experience for sports fans and collectors, featuring rare trading cards, exclusive events, and premium memorabilia. Aimed at sports and entertainment enthusiasts of all ages, the pop-up boasts a range of interactive features designed to engage both seasoned collectors and newcomers.

Hobbies 64
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Introducing The Forrester Wave™: Digital Banking Processing Platforms, Q4 2024

Forrester eCommerce

The Forrester Wave™: Digital Banking Processing Platforms, Q4 2024 evaluates the top DBPPs driving digital transformation in banking. Successful digital transformation involves more than just impressive front-end applications. It requires overhauling a complex web of technology infrastructure and tightly coupled systems.

Banking 195
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SpaceNK Opens at centre:mk

365 Retail

centre:mk has announced the opening of British beauty retailer SpaceNK. Situated on Silbury Arcade, SpaceNK’s 1,721 sq ft store showcases a leading selection of makeup and skincare products, with over 100 of the world’s most coveted beauty brands on offer. The new store also includes a dedicated consultation area for makeup and skincare. SpaceNK is the latest in a series of openings this year, with over 20 brands signing, opening or reinvesting in the destination, totalling almost 150,000 sq ft

Events 64
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The Benefits of a Mobile POS for Retail Stores in 2025

Mi9

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. Mobile POS systems (mPOS) have emerged as a powerful tool for retailers to meet these expectations while simultaneously streamlining operations, enhancing flexibility, and driving sales.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Off-price retailers aren’t too worried about tariffs

RetailDive

Among the many advantages that stores like TJX, Ross and Burlington have over mainstream retail companies: some protection from protectionism.

Retail 126
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Sales Report 2024: Thanksgiving, Black Friday, Cyber Monday

Practical eCommerce

Cyber 5 kicked off strong, with record sales on Monday, increasingly via mobile. Traffic from genAI platforms is now a measurable channel. The post Sales Report 2024: Thanksgiving, Black Friday, Cyber Monday appeared first on Practical Ecommerce.

Mobile 110
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Amazon says these areas of Washington, DC, are too dangerous for Prime delivery

RetailDive

The e-commerce giant faces a lawsuit from the District’s attorney general, alleging that Prime members in two zip codes aren’t receiving promised benefits.

eCommerce 115
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Charts: Tech Impact on Global Fund Managers, Q4 2024

Practical eCommerce

Asset managers and investors cite AI, cloud infrastructure, big data, and blockchain as the top disruptors. The post Charts: Tech Impact on Global Fund Managers, Q4 2024 appeared first on Practical Ecommerce.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Gymboree marks brick-and-mortar return with New Jersey store

RetailDive

Parent company The Children’s Place is refocusing on it store portfolio, even as profit was cut nearly in half in its Q3 earnings.

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Snappy Shopper and One Stop expand partnership with 530 stores

TalkingRetail

Snappy Shopper has announced a major expansion of its partnership with One Stop, with an additional 280 stores joining the platform. Following an initial 250-store launch in October, the expansion will bring One Stop’s total to 530 stores on the Snappy Shopper platform.

Retail 52
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Facing Nike ‘softness,’ Foot Locker sales fall 1.4%

RetailDive

CEO Mary Dillon said the retailer has made progress on its strategy, but was hurt by a more cautious consumer.

Consumer 105
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Burger King Kicked Off Its ’31 Days of Deals’ With Discounts and Freebies. Here’s What Else It’s Planning

RetailWire

Burger King is getting into the holiday spirit.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Walmart to close New Jersey Sam’s Club fulfillment center

RetailDive

Operations at the Swedesboro center will be relocated to other facilities within the retailer’s fulfillment network, a spokesperson said.

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Chewy Posts Mixed Q3 Earnings Report: Autoship Sales Up, Stock Down

RetailWire

Chewy posted a somewhat mixed Q3 earnings report.

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Lender group completes acquisition of Tupperware’s assets

RetailDive

Party Products LLC — made up of Stonehill Capital Management and Alden Global Capital — has acquired the company’s brand name and other assets.

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Talking Retail Prodcast | Christmas edition

TalkingRetail

The latest edition of the Talking Retail Prodcast includes a look at some of the eye-catching products in store for the festive period including Chupa Chups first-ever advent calendar, Branston Pickle in nice Christmassy packaging and much more.

Retail 100
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Amazon says these areas of Washington, DC, are too dangerous for Prime delivery

RetailDive

The e-commerce giant faces a lawsuit from the District’s attorney general, alleging that Prime members in two zip codes aren’t receiving promised benefits.

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Chi-Chi’s Mexican Restaurant Chain To Return After 20 Years

RetailWire

After 20 years, Chi-Chi's Mexican restaurant chain will open up once again to the public after initially closing in 2004.

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How identity and urgency propelled email and text revenue across Black Friday and Cyber Monday

RetailDive

TextTriggered emails and texts drove $4 billion in BFCM 2024 sales—learn the keys to this year’s success.

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Subway Could Be ‘Gobbled Up’ by Jersey Mike’s After ‘Ignoring’ Its Franchisees

RetailWire

Subway is risking being "gobbled up" by Jersey Mike's.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.