Tue.Jun 25, 2024

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Forrester’s Top 10 Emerging Technologies For 2024: As AI Dominates, Security Becomes Paramount

Forrester eCommerce

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

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544: It’s Game Over For Etsy Sellers In The US. Here’s What’s Happening…

My Wife Quit Her Job

Etsy sellers beware! In this episode, I’ll explain the implications of China’s return to Etsy, decode what it means for the entrepreneurial ecosystem, and teach you how to navigate this new landscape. What You’ll Learn What’s going on with Etsy? The implications of opening up Etsy to Chinese sellers Why Chinese sellers have an unfair advantage Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

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Generative AI Marks A New Dawn For Contact Centers

Forrester eCommerce

Contact center leaders are now employing generative AI to mark a new dawn in the contact center. Brands will need to face challenges head on and capitalize on opportunities to redefine the contact center as we know it.

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Grubhub Adds First National Grocery Partner — Albertsons Companies

Retail TouchPoints

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Never “Too Small For Cybercriminals”: One Town’s Cautionary Tale

Forrester eCommerce

In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.

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Vera Bradley Deploys Forced Labor Prevention Compliance Solution

Retail TouchPoints

Vera Bradley is among the 15 brands worldwide using the TrusTrace solution for Forced Labor Prevention (FLP) in its supply chain. The solution collects primary data from suppliers, proactively screens it for risk against the U.S. Customs and Border Protection (CPB) entity list and enables AI-powered chain of custody creation and document collection.

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The Rise of Digital Gift Cards in the Fight Against Retail Scammers

Retail TouchPoints

The prevalence of gift card fraud poses a significant threat to retailers and consumers alike. Recent data from the Federal Trade Commission (FTC) paints a stark picture, revealing that gift card scam losses totaled over $228 million last year — a staggering increase of more than $100 million from 2020. As cybercriminals continue to exploit vulnerabilities in traditional payment methods, such as plastic gift cards, it becomes imperative for retailers to adapt, and many are turning to digital gif

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The Four Styles of High-Performance IT

Forrester eCommerce

High-performance IT (HPIT) is the pursuit of continuously improving business results through technology. While grounded in the three principles of alignment, trust, and adaptivity, HPIT also recognizes that a one-size-fits-all approach does not exist. Every organization is different, and therefore every IT organization requires a unique mix of technology capabilities to achieve business outcomes.

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TJ Maxx Enlists Mandy Moore for ‘Claim Your And’ Empowerment Campaign

Retail TouchPoints

The new “Claim Your And” campaign, which TJ Maxx is kicking off in partnership with singer/actress/producer Mandy Moore, seeks to tap into the frustration felt by people — particularly women — who feel limited by the labels routinely applied to them by society. “For as long as I can remember, I’ve felt confined by labels given to me — a singer or an actress, kind or strong, a producer or a mom — but I’ve never been this OR that,” said Moore in a statement.

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The ABCDs Of Intelligence – Databricks Makes New Announcements To Pursue Automated Data Intelligence

Forrester eCommerce

Highlights and implications of Databricks conference announcements and Tabular acquisition

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How Sustainability Dovetails with Hanna Andersson’s ‘North Star’ of Product Durability

Retail TouchPoints

Kara Carter has been in a long-term relationship with Hanna Andersson. Starting as a Merchandising Director in 2014, she has spent a decade working her way up the ranks (save for a short eight -month break in 2018) to VP of Merchandising, SVP of Merchandising and Design and, eventually, to her current role as Chief Product Officer. While a lot can change at a brand in 10 years, Carter believes that the essence of the Hanna Andersson brand has remained very much intact since she started: to champ

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Pre-Parcel Anxiety And The Problems It Brings To Your E-Commerce Business

lateshipment

We’re all worried about things at times. How is this day going to turn out? How is my business going to thrive with the rising competition? Will the Chiefs win this year’s Super Bowl? What is going to be my costume for Halloween? Or Where is my order? Now each of these questions has a reason to exist. The last question — that’s because of this relatively new condition called pre-parcel anxiety that is affecting several online shoppers today.

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Amazon Sets Stage for Prime Day July 16-17 with Original Song from Megan Thee Stallion

Retail TouchPoints

Amazon has announced the dates of its 10 th annual Prime Day event, which will take place from July 16 at 12:01 a.m. PDT through July 17 across 23 countries, including the U.S. Megan Thee Stallion’s in the music video for her original song “It’s Prime Day.” (Image courtesy Amazon) The dates were announced via a music video and new original song from pop star Megan Thee Stallion called It’s Prime Day.

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Free Typography Fonts, Tools, Courses

Practical eCommerce

Typography is an essential component of web design. It’s also affordable, with free commercial fonts, tools, and educational materials. The post Free Typography Fonts, Tools, Courses appeared first on Practical Ecommerce.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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$30 Billion Swipe Fee Settlement in Jeopardy After Judge’s Ruling

Retail TouchPoints

The proposed $30 billion settlement of the Visa/Mastercard swipe fee litigation, which has been going on for nearly two decades, may still need some more time to be resolved. U.S. District Judge Margo Brodie indicated in a filing this week that she would likely not approve the settlement, according to the Wall Street Journal. Brodie had made remarks during a June 13 hearing citing concerns by the National Retail Federation (NRF) and other merchant groups that the settlement is insufficient and d

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Consumer Spending Trends: Holiday Shopper Spend Predictions | Salsify

Salsify

2023 saw strong consumer holiday spending. As noted by the National Retail Federation , retail sales in the U.S. hit a record-high $964.4 billion last year. Worldwide ecommerce sales also rose in 2023, with shoppers spending $1.17 trillion worldwide online — in Cyber Week 2023 alone, consumers spent more than $298 billion.

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Foot Locker Revamps Rewards Program, Promises Enhanced Mobile App Later in 2024

Retail TouchPoints

Foot Locker has enhanced its FLX Rewards program with the introduction of FLX Cash, which allows members to use loyalty program points toward purchase discounts along with additional member benefits including priority access to highly anticipated sneaker launches, exclusive sales, free returns and upgraded birthday gifts. Later this year, Foot Locker plans to upgrade its mobile app, adding real-time launch updates with a “Heat Monitor” for members to monitor and track pre-launch hype, upgraded s

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Transforming Advertising with AI: 10 Takeaways from Google Marketing Live 2024

CPC Strategy

Search Transforming Advertising with AI: 10 Takeaways from Google Marketing Live 2024 By Tinuiti Team Jun 25 2024 Google Marketing Live 2024 showcased the latest advancements in AI and generative AI (genAI), heralding a new era in advertising. The event focused on real-time measurement, advanced creative tools, enhanced visual search, and seamless data integration, all designed to enhance efficiency, effectiveness, and personalization in marketing.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Streamlining Retail Workflows with Mobile Solutions

Wiser

In the dynamic world of retail, streamlining workflows is essential for maintaining operational efficiency and enhancing customer service. Mobile solutions offer powerful tools to achieve these goals, providing staff and management with the capabilities to manage tasks on the go. These technologies enable real-time communication, access to critical data, and the ability to manage operations from anywhere in the store or field.

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Lawsuit claims Nike CEO John Donahoe misled investors about the success of its DTC strategy

RetailDive

The lawsuit alleges that Donahoe and Chief Financial Officer Matt Friend continually touted the strength of its strategy when in fact it was “unable to generate sustainable revenue growth.

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Cheez-It and Hidden Valley Ranch Unveil New Crackers

RetailWire

This summer, Cheez-It and Hidden Valley Ranch are set to appease fans with their latest creation: Cheez-It x Hidden Valley Ranch Crackers.

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fabric Named a “Major Player” in Two IDC MarketScape Reports

Fabric Blog

fabric is the next-generation commerce platform designed to provide omnichannel commerce services retailers expect. Request a demo today!

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Foot Locker Relaunches FLX Rewards Program

RetailWire

Foot Locker has unveiled a revamped FLX Rewards program, set to transform the sneaker shopping experience with enhanced convenience and exclusive benefits.

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Foot Locker’s new loyalty program lets shoppers redeem points for cash, sneaker access

RetailDive

A new mobile app will join the refreshed FLX Rewards program later this year as the athletics retailer undergoes a major turnaround effort.

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Hooters Restaurant Closing Multiple Locations

RetailWire

Hooters restaurant is closing multiple locations. The eateries that are shutting down have reportedly been underperforming.

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Target reshuffles C-suite

RetailDive

Among the changes, current Chief Marketing Officer Lisa Roath will become chief merchandising officer of food, essentials and beauty early next year.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Moderna Chief Brand Officer Reports 83% Staff Adoption of ChatGPT

RetailWire

At the Cannes Lions International Festival of Creativity last week, Moderna's chief brand officer, Kate Cronin, revealed that 83% of the company's employees use ChatGPT daily.

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Target teams with Shopify to expand its marketplace

RetailDive

A curated selection of Shopify merchants will join the mass merchant’s digital marketplace, with some available in stores in coming months.

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Amazon Prime Day Returns: Here Are the Dates

RetailWire

Deep discounts abound during the yearly shopping experience for Prime members.

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Walmart, Target, Best Buy pile on as Amazon announces Prime Day schedule

RetailDive

These summer sales may offer the best deals of the season. But are they on products that consumers actually want?

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.