Fri.Apr 04, 2025

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My 8-Step Ecommerce Hiring Process

Practical eCommerce

Beardbrand owner Eric Bandholz explains how he brings in the right people at the right time. The post My 8-Step Ecommerce Hiring Process appeared first on Practical Ecommerce.

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Qualtrics X4 Highlights: AI-Powered Research Is Expanding

Forrester eCommerce

What do AI-powered advancements like Experience Agents and Qualtrics Edge mean for experience research today and in the future? Here are three takeaways from Qualtrics X4.

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Purolator Damage Claims: Step-by-Step Guide to Filing Successfully

lateshipment

Discover how to file a Purolator damage claim, key steps to follow, common challenges, and tips to ensure a smooth and successful claim process.

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Investing For Impact: The Power Of Clinical Intelligence

Forrester eCommerce

Healthcare organizations (HCOs) are investing heavily in technology, but these investments alone won't optimize clinical workflows or enhance customer experiences. The missing element: clinical intelligence.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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The Weekly Closeout: Hudson’s Bay hunts for a buyer and tariffs hit apparel hard

RetailDive

The department store is soliciting offers for part or all of its business. Meanwhile, one analyst said new tariffs put “all 2025 guidance at risk.

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How CISOs Can Thrive Amid Economic Volatility

Forrester eCommerce

In todays unpredictable economic climate, CISOs face familiar but intensified challenges. Get some actionable insights to help navigate through turbulent times in this preview of a new report.

More Trending

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Step Right Up: To Manage Volatility, You’re All Risk Leaders Now!

Forrester eCommerce

While business volatility tests resilience, it also creates opportunities. Learn three ways to make your risk management efforts more targeted and effective.

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Puma taps 26-year Adidas veteran Arthur Hoeld as CEO

RetailDive

Arne Freundt is leaving the activewear brand just two and a half years after taking on the top role due to “differing views on strategy execution.

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Papa Johns and Google Cloud Partner To Supercharge Customer Experience via AI

RetailWire

Papa Johns and Google Cloud plan to upgrade the customer experience.

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Macy’s claws back over $600K in exec bonuses

RetailDive

The retailer asserts it overpaid executives after an accounting error led to an overstatement of 2023 EBITDA by $81 million, according to a securities filing.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Applebee’s Adds New Big Bangin’ Burger to Its Really Big Meal Deal Menu — and Dirty Sodas

RetailWire

Applebee's is mixing up its menu, including adding a new Big Bangin' Burger.

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Knix expands presence in Canada through Holt Renfrew partnership

RetailDive

The DTC intimates brand will land in six of the department store’s locations and on its website through a deal that deepens its reach in the country.

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Amazon ‘Buy for Me’ Helps Customers Buy From Other Sites

RetailWire

Amazon is testing a new "Buy for Me" option to direct customers to outside vendors.

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Fashion industry reacts to sweeping tariff changes

RetailDive

Experts say the new policies are likely to raise prices and weaken consumer confidence, and are unlikely to bring U.S. manufacturing back.

Fashion 59
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Waffle House Offering Delivery Services for the First Time Ever

RetailWire

Now, you can get Waffle House at home.

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Where Governance Goes Wrong: You Must Make Data Governance a Cultural Competency

Forrester eCommerce

Most governance programs focus on control but fail to embed governance into the organization's culture and decision-making process. They lack the human-centered roles that make governance successful.

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Krispy Krunchy Chicken Has Been Named the Official Chicken of the Boston Red Sox. Here’s What We Know

RetailWire

Krispy Krunchy Chicken is now part of the Boston Red Sox family.

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Four Forces Shape The Future Of Technology Services 

Forrester eCommerce

Generative AI (genAI) and agentic workflows are roiling technology services markets, overturning the 15-year stability of the prevailing business model. The era defined by time-and-materials pricing, agnostic technology positions, and people-driven business growth is no longer viable. Since the peak growth seen in 2021, which followed years of consistency post-Great Recession, it has become an entirely different story.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Del Taco Tests ‘Throwback’ Menu in California

RetailWire

Del Taco is doing a test run of the menu.

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Intel Vision 2025 Event: An Iconic American Semiconductor Tech Titan

Forrester eCommerce

An Iconic American Technology Firm Looks To Reshape Its Destiny, But Can It Deliver?

Events 195
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Herman Miller Expands Ecommerce Offering to 4 More European Countries

Retail TouchPoints

Furniture brand Herman Miller will add country-specific ecommerce sites in four European markets this spring. Sweden, Denmark and Spain already are live, with Finlands site scheduled to debut on May 28, 2025. The addition of these countries builds on a European presence for Herman Miller that already includes brick-and-mortar locations in the UK, France, Germany, the Netherlands, Belgium and Luxembourg.

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Storytelling is essential, but it’s not enough.

Bryan Eisenberg

Its the spark, not the system. The amplifier, not the engine. The bow, not the gift. A great story can capture attention. It can stir emotion. It can linger in the mind long after the words are gone. But if the beliefs behind the business are shaky, if the system is broken, if the strategy is vague or misaligned, then the story becomes a trap, not a tool.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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GoodRx Partners with Hy-Vee to Enhance Online Prescription Shopping

Retail TouchPoints

GoodRx has streamlined the online prescription purchase process, launching the experience with employee-owned Midwestern supermarket retailer Hy-Vee. When a customer searching for medications on GoodRx selects Hy-Vee as their preferred pharmacy, the system will check for medication inventory, validate the prescription and enable online payment prior to picking up the medication.

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The Most Powerful Things We Buy Can’t Be Put in a Shopping Cart

Bryan Eisenberg

We dont buy shoes. We buy the feeling of stepping into something that matters. We dont buy books. We buy belief in who we could become. We dont buy brands. We buy belonging. What do the logos or brands you wear stand for? And no one understood that better than Blake. He didnt start with a product. He started with a moment that punched him in the chest.

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AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders

Retail TouchPoints

Retail business leaders are entering 2025 under mounting pressure to solve complex challenges while driving results. Data overload, siloed operations and ineffective personalization are holding them back. Despite having more data than ever, many struggle to make sense of it let alone act on it effectively. Deloitte data describes that retailers still face challenges in capturing and effectively using data.

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Upsellit Shortlisted for Four 2025 US Partnership Awards

UpSellIt

Upsellit is honored to be shortlisted for four categories at the 2025 US Partnership Awards! These nominations are a reflection of the thoughtful collaboration, strategy, and innovation that define our partnerships with every client. This years nominations mark an exciting continuation of last years recognition, where Upsellit earned three awards at the 2024 US Partnership Awardsincluding Gold for Best Use of Data & Insights , and Bronze for both Best Partnership Teams and Best Health &

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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How Mr.Bricolage Reinvented Its Pricing Strategy with Wiser’s DataStore

Wiser

As a home improvement retail leader, Mr.Bricolage realised early on that pricing is all about staying agile, competitive, and aligned with customer expectations. With a network of over 1,000 independently owned home improvement and gardening stores, this balancing act presented a unique challenge. How do you give local stores the freedom to set prices that fit their markets, while maintaining consistency and competitiveness at the national level?

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Navigate Global Markets With FastSpring at GTC Shenzhen 2025

FastSpring

FastSpring is excited to announce our participation as an exhibitor at the Global Traffic Conference (GTC) 2025, taking place on April 24-25 at the Shenzhen Convention & Exhibition Center. This premier event offers an unparalleled opportunity for SaaS and software companies aiming to expand globally, as well as for video game studios and publishers seeking international growth.

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Retailers’ self-help group doubles number of meetings within weeks of starting

TalkingRetail

A group set up this year to help convenience retailers with stress and other issues has already doubled the number of its online meetings. Retailers4Retailers allows retailers to share problems with each other and come up with potential solutions on whatever might be troubling them.

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Walmart Introduces WIC Online Shopping in 2 States

RetailWire

Walmart has introduced WIC online shopping in Washington State and Massachusetts.

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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.