Wed.Jan 10, 2024

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Design Exec: Understanding Human Nature is ‘Terra Firma’ in a Fast-Changing Retail Industry

Retail TouchPoints

Phil Otto considers himself a bit of a nomad. He works remotely on a small farm in Ohio, although his office at national architecture firm KTGY is based in California. Prior to moving to the Midwest, he’s lived in Seattle, California and even France. By title, Otto is Executive Design Director of KTGY. But by practice — and by passion — he’s a cultural anthropologist.

Retail 278
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It Is Time You Tell Your Digital Money Story (Financial Institutions)

Forrester eCommerce

Organizations that are advanced in their digital measurement practices track their performance through: digitally-sourced revenues, digitally-impacted costs, digitally-enhanced operations, and digitally-satisfied customers. To help our clients do just that, we’ve created a digital measurement framework and customized it to specific industry sectors.

Banking 273
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Lowe’s Launches New Loyalty Program for DIYers

Retail TouchPoints

Lowe’s has launched a new loyalty program for “DIYers” that will sit alongside its existing MVP loyalty program for home improvement professionals. The new MyLowe’s Rewards program will offer do-it-yourself customers exclusive savings on items they need for their homes and allow them to earn rewards toward future purchases. “Lowe’s has been serving DIY customers for more than 100 years, and now we’re rewarding their longtime loyalty by offering even more value when then they shop wit

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Welcome To 2024. Lets Kick Off With Some Predictions.

Forrester eCommerce

Every year we at Forrester put our heads together and look at what trends we are seeing, what our data and forecasts are telling us, what we are hearing in inquiries and interviews and gaze into the metaphorical crystal ball to try and give some advice on what to expect in the coming year.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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How Retailers can Combat Inventory Shrinkage with Drone-Powered Warehouse Monitoring

Retail TouchPoints

There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does this mean exactly? According to the Corporate Finance Institute , “Inventory shrinkage occurs when the number of products in stock are fewer than those recorded on the inventory list. The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.

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Half of consumers will abandon or ‘significantly limit’ social media interactions by 2025: report

RetailDive

The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner.

More Trending

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Authentic CEO: Buying Forever 21 ‘biggest mistake I made’

RetailDive

Jamie Salter also says Shein makes “a lot more than $30 billion” and hinted that the brand licensing firm could IPO in the next 18 months.

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Unveiling the Future: Retail Product Trends in 2024

Retail TouchPoints

As we step into 2024, the retail industry is poised for a transformative year at brick-and-mortar locations, marked by innovative product trends that marry functionality with aesthetics. Industry thought leaders Harrison Horan of Banker Wire, Zach Adams of Bjelin and Jason Bird of Luxxbox explore the key design trends set to shape the retail space in the coming year. 1.

Retail 273
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Ecommerce Product Releases: January 10, 2024

Practical eCommerce

This week's rundown includes updates involving loyalty programs, live-selling, generative AI, video players, fraudulent reviews, return shipping, and more. The post Ecommerce Product Releases: January 10, 2024 appeared first on Practical Ecommerce.

eCommerce 128
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Rothy’s Names New CEO and President as Co-Founders Move Up

Retail TouchPoints

Rothy’s has named Board of Directors member Jenny Ming as its new CEO and promoted current CFO and COO Dayna Quanbeck to President. The brand, which repurposes single-use plastic bottles into footwear, operates 20 stores and has a footprint in 19 countries. Rothy’s co-founders Stephen Hawthornthwaite, the current CEO, and current President Roth Martin will transition to Chair of the Board and Chief Creative and Innovation Officer, respectively.

Banking 264
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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10 New Ecommerce Books for Winter 2024

Practical eCommerce

This installment of our quarterly rundown includes titles on launching and transforming a business, generative AI, team-building, creativity, and more. The post 10 New Ecommerce Books for Winter 2024 appeared first on Practical Ecommerce.

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Starbucks to Double Indian Workforce as it Aims for 1,000 Stores in the Country by 2028

Retail TouchPoints

As part of its Triple Shot Reinvention Strategy — one of the key objectives of which is to become “truly global” — Starbucks plans to more than double its current India store count to 1,000 brick-and-mortar locations by 2028. To meet this goal, the company will open one new Starbucks in the country every three days. Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks.

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The Ultimate Guide to Selling Digital Products on Amazon: Strategies for Success

Algopix

In the dynamic landscape of e-commerce, Amazon stands as the preeminent platform for sellers aspiring to reach a global audience. The realm of selling digital products on Amazon has witnessed a surge in popularity, offering a plethora of unique opportunities alongside inevitable challenges. This comprehensive guide aims to unravel the intricacies surrounding the process – from navigating Amazon’s expansive digital products landscape to deploying effective marketing strategies, unders

eCommerce 123
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Look to the Skies, Dallas: Walmart Expands Drone Delivery to 30 DFW Metroplex Municipalities

Retail TouchPoints

Walmart is dramatically expanding its drone delivery footprint in the Dallas-Ft. Worth metroplex, operating from stores in 30 towns and municipalities and opening up airborne delivery to up to 75% of the area’s population. Area stores’ delivery radius will be up to 10 miles. The drone deliveries, which can be as fast as 30 minutes (some as quickly as 10 minutes) will be carried out by Wi n g , a division of Google parent company Alphabet , and Zipline.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Rent the Runway to cut 10% of its corporate workforce, COO resigns

RetailDive

The designer rental service is launching a restructuring plan, which it says will result in $11 million to $13 million in annualized run rate cash savings.

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Yodel appoints new Chief Information Officer

365 Retail

Yodel has appointed Simon Chave as its new Chief Information Officer to continue the business’ digital transformation journey following another successful year. Simon has been a key member of Yodel’s tech leadership team since joining the business in 2020 and has led a series of digital transformation initiatives to enhance e-commerce, customer service and operational capabilities across the business.

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Rothy’s names new CEO

RetailDive

Co-founders Stephen Hawthornthwaite and Roth Martin are transitioning from their roles as CEO and president to usher in Jenny Ming and Dayna Quanbeck.

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Walmart Reveals Tech-Powered Plans Including Drones, AI, and AR

RetailWire

Walmart is stepping up to redefine commerce and shopping expectations with its latest tech arsenal.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Walmart+ taps Andy Cohen to help consumers survive Quitter’s Day

RetailDive

The retailer's vice president of creative explained how the campaign highlights the ways the membership can help consumers stick to New Year's resolutions.

Consumer 111
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Amazon Fashion To Launch AI Fit Tool To Reduce Returns

RetailWire

Amazon is planning to improve online fit by using AI to reduce the number of returns.

Fashion 105
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Citing ‘momentum’ in transformation, Tailored Brands will drop one of its chief executives

RetailDive

In 2021, Peter Sachse and Bob Hull began sharing the top job. In February, Sachse will be solo CEO and Hull will be board chair.

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Ford Recall: Nearly 140K Vehicles Affected by Oil Pressure Issue

RetailWire

A Ford recall is pulling back more than 100,000 units of its Focus and EcoSport vehicles due to a problem that might cause a loss of oil pressure.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Blueland available in all 515 Whole Foods locations

RetailDive

The move further expands the reach of the DTC cleaning brand, which is also sold through Costco, Meijer, Target and others.

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Walmart and Sam’s Club Reveal New Retail Technology at CES: AI, Computer Vision, and Drones

RIS News

Walmart unveiled several new retail technologies at the Consumer Electronics Show (CES). Learn how Walmart and Sam's Club are trialing and expanding cutting-edge tech.

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Festive period grocery shopping up from 2022

TalkingRetail

NIQ data shows that over the four weeks to the 30 December and across all channels, shoppers spent £657m more on groceries compared with the same period last year.

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Retail Technology Veteran Ken Morris Dies

RIS News

Longtime retail technology consultant and practitioner William Kenneth (Ken) Morris has died following an illness.

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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Lifecycle email marketing tips & examples for 2024

Omnisend

Reading Time: 8 minutes So, you’ve successfully built a robust emailing list for your growing business? Great! What’s next? Focus on adding more people to the email list because once a subscriber, always a customer, right? Wrong! While building a solid email list is essential, acquiring new subscribers and converting them doesn’t automatically make them long-term customers.

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Using MACH Principles to Build Better Retail Customer Experiences

SheerID

Retailers looking to adapt to evolving customer needs should consider incorporating MACH technologies into their strategy.

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Instacart Trials Smart Cart Advertising at Select Stores

RIS News

General Mills and Del Monte will be among the first to participate in Instacart's pilot program, showcasing digital advertisements on its AI-powered smart carts within the store.

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4 Retail Resolutions to Help Businesses Become More Profitable

RetailMinded

Whether or not New Year resolutions are your thing, I think it’s fair to say everyone would like their year ahead to be more profitable. How they aim to accomplish that may vary, but the simple goal of making more profit when operating your business rarely – if ever – escapes a professional’s wish list for their year ahead. As you look into 2024, consider how becoming more profitable can also be achieved with more efficiency , more business clarity and even more time on your hands.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s