Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. And in 2024, with shoppers visiting different supermarket stores and chains, and with greater frequency, we’re witnessing a new trend: the polychannel shopper. If, during COVID-19, we noticed physical store shoppers shifting their shopping to the digital commerce versions of their favorite retailers and firmly establishing

Omnichannel 289

Omnichannel eCommerce Shopping Carts Consumer 289

Forrester eCommerce

OCTOBER 25, 2024

Retailers can understand the fundamentals of value-based personalization in this Forrester blog by analyst Jessica Liu and researcher Cole Walsh.

Retail 195

Retail Blog B2C Marketing 195

Retail TouchPoints

OCTOBER 25, 2024

There’s no denying that consumers today expect more from the retail experience, and increasingly, that includes their experience with a brand even after a purchase is completed. In fact, 53% of shoppers view the post-purchase period as the most emotional part of any shopping experience. And beyond consumers’ heightened sensitivity to what happens after they click “buy,” retailers and brands also are recognizing how crucial the post-purchase moment is for their own success.

Games 290

Games Customer Loyalty Consumer Clothing 290

RetailDive

OCTOBER 25, 2024

The retailer’s newest format features “a larger product assortment and expanded food and beverage offerings,” CEO Joseph DePinto told investors on Thursday.

Food and Beverages 121

Food and Beverages Retail 121

Advertisement

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

OCTOBER 25, 2024

Bark , the omnichannel dog brand and creator of BarkBox , is partnering with Crocs on a new foot, er, paw-wear collection for furry friends. Current subscribers of BarkBox and Super Chewer , a monthly subscription of tough toys, can add Pet Crocs to their next box, while new subscribers can receive them as a welcome gift when they sign up. Shoppers also can browse and buy matching shoes for their “pet babies” at Crocs.com and in Crocs stores, while supplies last.

Toys 277

Toys Subscription Gifts Supplies 277

RetailDive

OCTOBER 25, 2024

The move expands the retailer’s market opportunity. Meanwhile, new locations spurred Q3 sales, as store comps and net income declined.

Supplies 111

Supplies Marketing Retail 111

RetailDive

OCTOBER 25, 2024

The owners of Coach and Michael Kors plan to appeal the decision, but experts say it’s unlikely the deal will go through.

117

117

Retail TouchPoints

OCTOBER 25, 2024

A range of business groups — including the Interactive Advertising Bureau (IAB) , the Michigan Press Association and the National Federation of Independent Businesses (NFIB) — have filed two apparently coordinated petitions to block the Federal Trade Commission ’s new “click-to-cancel” rule. The final rule, released by the FTC earlier this month, outlines a number of now-prohibited subscription cancellation practices, all aimed at making it as easy for a consumer to cancel a subscription as it i

Subscription 261

Subscription Electronics Consumer Customer 261

RetailDive

OCTOBER 25, 2024

Sean Wrenn was most recently vice president of direct retail at Kendra Scott and also has experience from Abercrombie & Fitch and Aéropostale.

Operations 105

Operations Retail 105

Retail TouchPoints

OCTOBER 25, 2024

Walmart has begun integrating prescription medications into its delivery offerings in six states, with plans to expand to 49 states by the end of January 2025. Customers in Arkansas, Missouri, New York, Nevada, South Carolina and Wisconsin can now add their prescriptions to orders placed online or via the Walmart app. When the program is fully deployed, customers will be able to choose from a suite of delivery options that include same-day scheduled delivery, on-demand delivery and express deliv

Customer 162

Customer eCommerce Customer Experience Mobile 162

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

TalkingRetail

OCTOBER 25, 2024

Pepsi is teaming up with video game EA Sports FCTM for the second year running, with an on-pack promotion set to give away gaming prizes. To enter, shoppers must purchase a promotional Pepsi product and scan the QR code on-pack.

Games 95

Games Consumer Retail 95

Practical eCommerce

OCTOBER 25, 2024

Dennis Hegstad's latest venture, a data provider, follows his three Shopify app companies. The post 4x Founder Debuts Ecommerce Intel Tool appeared first on Practical Ecommerce.

eCommerce 92

eCommerce Shopify 92

RetailDive

OCTOBER 25, 2024

The footwear company is trying to sustain its momentum by pushing deeper into its product offering for team-based sports.

Consumer 112

Consumer 112

ROI Revolution

OCTOBER 25, 2024

Welcome to our October 2024 SEO News Recap! This month, we cover technical SEO, generative AI in search and more. Also, be sure to check out our latest installment of “ROI Answers” at the bottom of this article to find answers to commonly asked SEO questions. Jump to each October 2024 SEO News Recap topic using the links below: Google to Roll Out C2PA Image Authentication Standards JavaScript “Noindex” Tags Caused Issues for Googlebot Avoid JavaScript-Added Schema Markup HCU Victims

SEO 78

SEO Document Article Blog 78

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Wiser

OCTOBER 25, 2024

Cyber Week has become a pivotal period in the retail calendar, driving significant sales growth both online and in-store. For brands and retailers, this week presents a crucial opportunity to refine pricing strategies, capitalize on heightened consumer demand, and remain competitive in a rapidly evolving market. As more consumers embrace omni-channel shopping, it’s essential to recognize how strategic discounting and promotional activities can impact overall sales performance.

Retail 78

Retail Channel Games Presentation 78

RetailWire

OCTOBER 25, 2024

CFPB says businesses that make employment decisions based on AI-generated reports must comply with the FCRA.

Technology 98

Technology 98

RetailDive

OCTOBER 25, 2024

The fashion company announced a sweet collaboration, while the athletics brand is signing on for another 12 years with the basketball associations.

Fashion 87

Fashion 87

365 Retail

OCTOBER 25, 2024

The UK’s largest independent toy retailer, The Entertainer, has opened a new flagship store at centre:mk – its 166th store. The new store is now trading, with its official opening planned for tomorrow (Saturday 26 October). The store showcases The Entertainer’s extensive range of toys and games from leading brands including Hot Wheels, Peppa Pig and Paw Patrol, as well as an exclusive selection of Addo and Early Learning Centre products.

Toys 62

Toys Games Gifts Events 62

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

TalkingRetail

OCTOBER 25, 2024

Analysis from the British Retail Consortium (BRC) and UK Hospitality has revealed that the two sectors collectively pay one third of all business rates in the UK but only account for 9% of the economy.

Retail 52

Retail 52

365 Retail

OCTOBER 25, 2024

In the modern world, society is becoming more eco-minded, understanding the negative impact of humans on the environment and the terrible outcomes it might lead to. For many years, eco-friendliness has been considered a trend that could enhance the reputation of a business, but now, it is the primary concern for developing countries that try to embrace environmental-friendliness as a core concept that drives the economy and overall industrial activities.

Technology 52

Technology Improvements Management Other 52

TalkingRetail

OCTOBER 25, 2024

Nisa has linked up with waste management company Biffa and food sharing app Olio to take part in a trial of a scheme for same-day local food redistribution. Following the trial, Biffa and Olio are now launching the scheme more widely.

Management 52

Management Retail 52

RetailWire

OCTOBER 25, 2024

Spirit Airlines is laying off employees and selling several planes, but Frontier may still be interested in a merger deal.

Travel 52

Travel 52

Advertisement

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

TalkingRetail

OCTOBER 25, 2024

A Loughborough store that was found to be selling illegal tobacco and vapes has been closed for four weeks, Leciestershire County Council has reported. Roman Express, in Church Gate, was closed under the terms of an order granted at Leicester Magistrates Court last week.

Retail 52

Retail 52

RetailWire

OCTOBER 25, 2024

Walmart and Kroger have digital price tags, but claim they don't do 'surge pricing.

59

59

TalkingRetail

OCTOBER 25, 2024

Industry charity NewstrAid will be promoting its annual initiative ‘Woolly Wednesday’ on 30 October to raise awareness about how the charity can help those struggling to stay warm and cover their energy bills this winter.

Retail 52

Retail 52

RetailWire

OCTOBER 25, 2024

IAM union workers have voted against a new contract offered by Boeing.

64

64

Advertisement

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

TalkingRetail

OCTOBER 25, 2024

WKD X, the caffeine-containing 7% ABV sub-brand, is introducing two additional flavour variants and launching its first dedicated media campaign.

Retail 52

Retail 52

RetailWire

OCTOBER 25, 2024

Luxury fashion brands Coach, Michael Kors, Kate Spade, Versace, and more were involved in the deal.

Fashion 52

Fashion 52

TalkingRetail

OCTOBER 25, 2024

A new report shows the deposit return scheme (DRS) in Ireland has become part of shoppers' daily routine only six months after introduction.

Food and Beverages 52

Food and Beverages Retail 52

RetailWire

OCTOBER 25, 2024

Wayfair Rewards will allow for even more customer savings and exclusives.

Customer Loyalty 59

Customer Loyalty Customer 59

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion