Wed.Oct 23, 2024

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Predictions 2025: GenAI Reality Bites Back For Software Developers

Forrester eCommerce

AI assistants are only the beginning of the generative AI software development revolution. Find out what’s in store for software developers in our 2025 predictions for software development.

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Wayfair Launches Paid Loyalty Program Offering 5% Rewards and Free Shipping

Retail TouchPoints

Wayfair has introduced Wayfair Rewards , a loyalty program with a $29 annual subscription price. Benefits include 5% back in rewards across Wayfair and its specialty and luxury brands, AllModern, Birch Land, Joss & Main and Perigold , as well as free shipping regardless of order size; both of these features are subject to some restrictions. Additional benefits include exclusive member-only sales with steep discounts on products across all categories, including national brands; early access t

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Predictions 2025: A Year Of Reckoning For Enterprise Application Vendors

Forrester eCommerce

After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.

Marketing 397
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Report: Brands and Consumers Increasingly Embracing Third-Party Commerce

Retail TouchPoints

While it started with the COVID ecommerce rush, rising operational costs and ongoing margin constraints are continuing to drive brands and retailers toward online marketplaces, otherwise known as third-party commerce (3P commerce). The benefits of having access to a near-limitless supply of unowned inventory (on the retailer side) and having access to other brands’ and retailers’ sales channels (on the brand side), has been compelling to put it mildly.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Predictions 2025: Tech Spending Will Surge, But Can AI Deliver On Its Promises For Insurance In 2025?

Forrester eCommerce

AI’s promise of transforming underwriting, claims, and customer experience remains untapped, and only a tiny fraction of insurers will harness its full potential by 2025. Tech-driven product innovation such as embedded insurance and usage-based insurance may yield faster results, but long-term AI gains remain on the horizon.

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RFID Technology: Enhancing Retail Efficiency While Protecting Consumer Data

Retail TouchPoints

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. One technology that helps retailers achieve this is Radio Frequency Identification (RFID). RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency.

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Alo Yoga Expands UK Presence with New Stores in Brompton Road and Covent Garden

365 Retail

Alo Yoga , the luxury activewear brand favoured by celebrities such as Taylor Swift and Kendall Jenner, is set to further expand its presence in London with new store openings on Brompton Road and Covent Garden. Known for its stylish and versatile activewear, Alo Yoga is rapidly becoming a key player in London’s high-end retail scene. Founded in Los Angeles in 2007, Alo Yoga offers a curated selection of premium activewear and loungewear, designed to seamlessly transition from studio to street.

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The New Creative Stack: What Adobe MAX Reveals About Our Future

Forrester eCommerce

Adobe MAX 2024 announced several key developments that offer a window into creative work's future. Read the Forrester blog to learn about the opportunities creative teams have to step into a more satisfying, collaborative future.

Blog 221
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Lender group to buy Tupperware out of bankruptcy

RetailDive

The lenders, which include Stonehill Capital Management Partners and Alden Global Capital, are offering $63.8 million in debt relief and about $23.5 million in cash.

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Lead A High-Performing Digital Team

Forrester eCommerce

Digital teams are primarily tasked with designing, delivering, and managing digital products or services, launching digital innovations, and developing the digital roadmap.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Retail inventories in good shape for holidays: NRF CEO

RetailDive

Matthew Shay said companies averted disruptions related to the East and Gulf Coast port strike by moving goods early.

Retail 119
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Zero-In 2024 Aims To Elevate Customer Success

Forrester eCommerce

Last week I attended the 4th annual ChurnZero conference, Zero-In (formerly Big RYG), in Washington, D.C., and the energy and inspiration are still resonating.

Customer 195
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Vape retailer responds as chancellor considers tax on vaping

TalkingRetail

Following the consultation carried out by the previous government, the chancellor of the exchequer Rachel Reeves is said to be considering raising the tax on vaping and e-cigarette products in the Budget on 30 October.

Retail 59
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Predictions 2025: Payments Disruption Roars Ahead

Forrester eCommerce

It’s been quite a ride for payments in recent years. So what awaits us in 2025? More fits and starts, and significant disruptions to the status quo.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Holiday Gift Guides Drive Long-Term Revenue

Practical eCommerce

Impulse buying spikes during the gift-giving season. So do returns and frustrated customers. The post Holiday Gift Guides Drive Long-Term Revenue appeared first on Practical Ecommerce.

Gifts 113
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Predictions 2025: Banks Must Innovate To Reverse The Double Whammy Of Declining CX And Profitability

Forrester eCommerce

Banks need to get ready for a major challenge in 2025: a simultaneous decline in customer experience and worsening profitability. But fear not, because there is a solution to this double whammy: innovation.

Banking 195
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Wayfair launches paid loyalty program

RetailDive

For $29 a year, the online retailer is offering customers free shipping, early access to major sales events and 5% back in rewards on purchases.

Shipping 111
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Prognosen 2025: Unternehmen für Smart Manufacturing und Mobilität passen sich neuen Technologien an

Forrester eCommerce

Nach einem herausfordernden Jahr 2024 werden Unternehmen und Führungskräfte der Fertigungs- und Transportbranche Technologien einsetzen, um sich an das schwierige Umfeld anzupassen, in dem sie und ihre Kunden sich befinden. Erfahren Sie mehr in unseren Prognosen 2025 zu Smart Manufacturing und Mobilität.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Home Sales Fall to Level Not Seen Since 2010

RetailWire

Home sales in September fell 3.5% compared to the same period last year.

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Predictions 2025: Smart Manufacturing And Mobility Firms Adapt With Tech

Forrester eCommerce

After a challenging 2024, manufacturing and transportation firms and leaders will use technology to adapt to the tricky environment in which they and their customers find themselves. Find out more in our 2025 predictions for smart manufacturing and mobility.

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Urgent Honda Recall Over Nearly 1 Million American Cars

RetailWire

Consumers should make sure their Honda is not included in this recall.

Consumer 107
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Predictions 2025: A Changing Of The Generational Guard, Adoption Of AI, And An Embrace Of Tokenized Assets

Forrester eCommerce

The upcoming year will see investment firms wrestle with restless offspring and technologies that have moved from “emerging” to “almost there.” In other words, 2025 will feel like a centuries-old industry has just hit its teens.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Walmart Adds Pharmacy to Same Day Delivery

RetailWire

Walmart will soon offer bundled deliveries of perscriptions and everyday purchases.

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Prognosen 2025: Tech-Führungskräfte auf der Suche nach High Performance

Forrester eCommerce

Nach einer Zeit erheblicher Technologie-Investitionen wird sich der Fokus 2025 darauf verschieben, das Potenzial der vorhandenen Technologien durch eine verbesserte

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Cracker Barrel Adds New Seasonal Menu Items

RetailWire

Cracker Barrel unveiled a lineup of seasonally inspired menu items to its traditional menu offerings.

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True Religion enlists Megan Thee Stallion to tap into hip-hop culture

RetailDive

The rapper is “hotter than hot right now” and makes the holiday campaign a “milestone moment” for the brand, according to CMO Kristen D’Arcy.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Starbucks Reports Preliminary Q4 and FY 2024 Results

RetailWire

Starbucks Corporation (NASDAQ: SBUX) has announced preliminary financial results for its fourth quarter and full fiscal year ending September 29, 2024, revealing significant declines in customer traffic and sales.

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Peloton, Costco partner for the holidays

RetailDive

Costco members will be able to purchase an exclusive Bike+ bundle from Nov. 1 through Feb. 15, as Peloton continues to expand its third-party relationships.

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Whataburger Wishes Its Customers a “Happy Hallo-Wings” with BOGO Offer

RetailWire

Whataburger is trying to attract new customers in time for Spooky Season.

Customer 104
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Beyond to lay off 20% of workforce

RetailDive

Chief Product Officer Carlisha Robinson was terminated without cause Tuesday, according to a regulatory filing.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.