Forrester eCommerce
OCTOBER 23, 2024
AI assistants are only the beginning of the generative AI software development revolution. Find out what’s in store for software developers in our 2025 predictions for software development.
Groove
OCTOBER 23, 2024
Today’s B2B businesses face fierce competition. They not only have to compete with other companies from potentially anywhere in the country, but they also have to hold onto their leads through a longer buyer’s journey (compared to B2C retail), keeping people engaged and interested the entire time. A B2B eCommerce platform gives businesses like yours the tools they need to manage their leads and customer information while tracking campaign performance.
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Forrester eCommerce
OCTOBER 23, 2024
AI’s promise of transforming underwriting, claims, and customer experience remains untapped, and only a tiny fraction of insurers will harness its full potential by 2025. Tech-driven product innovation such as embedded insurance and usage-based insurance may yield faster results, but long-term AI gains remain on the horizon.
Retail TouchPoints
OCTOBER 23, 2024
While it started with the COVID ecommerce rush, rising operational costs and ongoing margin constraints are continuing to drive brands and retailers toward online marketplaces, otherwise known as third-party commerce (3P commerce). The benefits of having access to a near-limitless supply of unowned inventory (on the retailer side) and having access to other brands’ and retailers’ sales channels (on the brand side), has been compelling to put it mildly.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
OCTOBER 23, 2024
After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.
Retail TouchPoints
OCTOBER 23, 2024
Wayfair has introduced Wayfair Rewards , a loyalty program with a $29 annual subscription price. Benefits include 5% back in rewards across Wayfair and its specialty and luxury brands, AllModern, Birch Land, Joss & Main and Perigold , as well as free shipping regardless of order size; both of these features are subject to some restrictions. Additional benefits include exclusive member-only sales with steep discounts on products across all categories, including national brands; early access t
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Retail TouchPoints
OCTOBER 23, 2024
In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. One technology that helps retailers achieve this is Radio Frequency Identification (RFID). RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency.
Forrester eCommerce
OCTOBER 23, 2024
Adobe MAX 2024 announced several key developments that offer a window into creative work's future. Read the Forrester blog to learn about the opportunities creative teams have to step into a more satisfying, collaborative future.
Retail TouchPoints
OCTOBER 23, 2024
Amazon has made a number of moves to refine its offerings, including adding fuel discounts to the list of Prime membership benefits; developing a low-cost store to compete with discount shopping apps like Temu; and redesigning the homepage of its shopping app for easier navigation. Not all the changes have been additions— Amazon also is reportedly winding down its Today same-day delivery service for sellers that also have brick-and-mortar stores.
Forrester eCommerce
OCTOBER 23, 2024
Every week I get inquiries about technical debt, whether from enterprise architects, CIOs, CTOs, Offices of the CIO, or strategic portfolio managers. It’s a broad concern in IT and digital management, and in the minds and operating models of Forrester clients which have expanded WELL beyond the original Ward Cunningham definition.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
OCTOBER 23, 2024
Nearly 75% of consumers say the way they shop in stores has changed significantly over the past three years, according to Retail Systems Research (RSR). While being able to physically investigate a product in context is a clear value prop of the brick-and-mortar experience, consumers increasingly see stores as destinations for high-quality service, immersive experiences and activations, and even digital order fulfillment.
Forrester eCommerce
OCTOBER 23, 2024
Banks need to get ready for a major challenge in 2025: a simultaneous decline in customer experience and worsening profitability. But fear not, because there is a solution to this double whammy: innovation.
RetailWire
OCTOBER 23, 2024
Starbucks Corporation (NASDAQ: SBUX) has announced preliminary financial results for its fourth quarter and full fiscal year ending September 29, 2024, revealing significant declines in customer traffic and sales.
Forrester eCommerce
OCTOBER 23, 2024
Nach einem herausfordernden Jahr 2024 werden Unternehmen und Führungskräfte der Fertigungs- und Transportbranche Technologien einsetzen, um sich an das schwierige Umfeld anzupassen, in dem sie und ihre Kunden sich befinden. Erfahren Sie mehr in unseren Prognosen 2025 zu Smart Manufacturing und Mobilität.
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FastSpring
OCTOBER 23, 2024
Market options have been opening up for both publishers and players in the mobile games industry thanks to shifting laws and regulations around the world. (More details on those below.) Because of these developments, mobile game companies are investigating more options for monetizing their games than just the App Store or Play Store. So where do you start if you want to provide more global payment solutions to your player base while chipping away at the hefty 30% fees that mobile marketplaces ch
Forrester eCommerce
OCTOBER 23, 2024
After a challenging 2024, manufacturing and transportation firms and leaders will use technology to adapt to the tricky environment in which they and their customers find themselves. Find out more in our 2025 predictions for smart manufacturing and mobility.
Practical eCommerce
OCTOBER 23, 2024
Impulse buying spikes during the gift-giving season. So do returns and frustrated customers. The post Holiday Gift Guides Drive Long-Term Revenue appeared first on Practical Ecommerce.
Forrester eCommerce
OCTOBER 23, 2024
Das Versprechen der KI, Underwriting, Schadenregulierung und Customer Experience zu transformieren, kann nach wie vor nicht eingelöst werden. Nur ein kleiner Bruchteil der Versicherer wird 2025 das volle Potenzial ausschöpfen. Technologiegetriebene Produktinnovationen, wie eingebettete Versicherungen und nutzungsbasierte Versicherungen, könnten schnellere Ergebnisse liefern, langfristige KI-Gewinne bleiben jedoch in weiter Ferne.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailDive
OCTOBER 23, 2024
The lenders, which include Stonehill Capital Management Partners and Alden Global Capital, are offering $63.8 million in debt relief and about $23.5 million in cash.
Forrester eCommerce
OCTOBER 23, 2024
The upcoming year will see investment firms wrestle with restless offspring and technologies that have moved from “emerging” to “almost there.” In other words, 2025 will feel like a centuries-old industry has just hit its teens.
RetailWire
OCTOBER 23, 2024
Cracker Barrel unveiled a lineup of seasonally inspired menu items to its traditional menu offerings.
Forrester eCommerce
OCTOBER 23, 2024
Digital teams are primarily tasked with designing, delivering, and managing digital products or services, launching digital innovations, and developing the digital roadmap.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
RetailDive
OCTOBER 23, 2024
For $29 a year, the online retailer is offering customers free shipping, early access to major sales events and 5% back in rewards on purchases.
Forrester eCommerce
OCTOBER 23, 2024
Nach einer Zeit erheblicher Technologie-Investitionen wird sich der Fokus 2025 darauf verschieben, das Potenzial der vorhandenen Technologien durch eine verbesserte
RetailDive
OCTOBER 23, 2024
Matthew Shay said companies averted disruptions related to the East and Gulf Coast port strike by moving goods early.
Forrester eCommerce
OCTOBER 23, 2024
Last week I attended the 4th annual ChurnZero conference, Zero-In (formerly Big RYG), in Washington, D.C., and the energy and inspiration are still resonating.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
RetailDive
OCTOBER 23, 2024
The rapper is “hotter than hot right now” and makes the holiday campaign a “milestone moment” for the brand, according to CMO Kristen D’Arcy.
Forrester eCommerce
OCTOBER 23, 2024
It’s been quite a ride for payments in recent years. So what awaits us in 2025? More fits and starts, and significant disruptions to the status quo.
RetailWire
OCTOBER 23, 2024
Walmart will soon offer bundled deliveries of perscriptions and everyday purchases.
RetailDive
OCTOBER 23, 2024
Costco members will be able to purchase an exclusive Bike+ bundle from Nov. 1 through Feb. 15, as Peloton continues to expand its third-party relationships.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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