Forrester eCommerce
MARCH 26, 2024
I take a lot of inquiry questions from Forrester’s security and risk clients about security operations (SecOps). A common question I get is, “What core metrics does SecOps need to track?
My Wife Quit Her Job
MARCH 26, 2024
Last week, Toni and I attended the Ecommerce Fuel Live event in New Orleans, LA. In this episode, we breakdown the latest trends and perspectives that we learned from the casual conversations we had at the conference. What You’ll Learn What are sellers most complaining about? What’s working right now in ecommerce The biggest problems sellers are facing Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.
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Forrester eCommerce
MARCH 26, 2024
To meet customers in their moments, marketers must design, execute, and optimize interactions across the full range of devices, channels, and touchpoints where consumers engage with a brand. Meanwhile, the marketing landscape continues to evolve with new technologies, data deprecation, and sophisticated consumers.
Retail TouchPoints
MARCH 26, 2024
You may recall that last year, Target caught a lot of flak from LGBTQ+ groups for moving (and in some cases removing altogether) Pride-themed merchandise from prominent locations in its stores. The retailer cited threats to the safety and well-being of its employees after “customers knocked down Pride displays in some stores, angrily approached workers and posted threatening videos on social media from inside the stores,” as reported by the AP.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
MARCH 26, 2024
Glassdoor sparked public ire after it covertly added users’ real names, jobs, and job titles to their previously anonymous profiles. While Glassdoor tried to reassure users that the move isn’t a big deal and that their reviews will remain anonymous, users are understandably unsettled by the company unmasking their identities.
Retail TouchPoints
MARCH 26, 2024
Over the decades, DIY maven Martha Stewart has traveled pretty far afield with her collaborations, working everyone from Snoop Dogg to Skechers , but her latest partnership with Tractor Supply is bringing Stewart back to her roots (literally) with a new line of branded gardening apparel. The rural lifestyle retailer has tapped Stewart to expand its women’s apparel assortment with the debut of the Martha Stewart Garden Apparel line, which was developed in collaboration with Marquee Brands (which
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Retail TouchPoints
MARCH 26, 2024
Wegmans doesn’t want its employees (or its customers for that matter) to miss what will be the last total solar eclipse visible from North America for 20 years. The supermarket retailer will close 48 stores in upstate New York and Pennsylvania that are located in the “path of totality” from 3 to 3:30 p.m. ET on April 8. All services, including pharmacy, grocery and Meals2Go pickup and delivery, will be unavailable during this time.
Forrester eCommerce
MARCH 26, 2024
Learn about the potential of predictive AI — and, now, generative AI — in enhancing loyalty programs and strategies.
Retail TouchPoints
MARCH 26, 2024
As part of its ongoing transformation program, Canada Goose has cut approximately 17% of its corporate jobs, a move that the retailer anticipates will yield immediate cost savings, a simpler organizational structure and accelerated decision-making. “Today, we are realigning our teams to ensure that corporate resources are fit for purpose to fuel our next phase of growth across geographies, categories and channels,” said Dani Reiss, Chairman and CEO of Canada Goose in a statement.
Forrester eCommerce
MARCH 26, 2024
Guess what? I’m kicking off research on a new technology market! Our Digital Customer Interaction Solutions Landscape, Q1 2024 report is now live, and a Forrester Wave™ evaluation will be publishing in June. The newly published Landscape lists the 26 most notable vendors in this market and the 9 use cases they are focusing on.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
MARCH 26, 2024
Academy Sports + Outdoors will open up to 17 new stores during its 2024 fiscal year, which began Feb. 4, 2024. The first two stores are in the Raleigh suburb of Knightdale, N.C., which opened on March 22, and the Indianapolis-area Greenwood, Ind., slated to open April 12. The retailer currently operates 283 stores across 18 states. “Academy Sports + Outdoors is excited to provide our customers with new convenient stores that carry a localized assortment that meets the needs of active families in
Forrester eCommerce
MARCH 26, 2024
Despite increased investment, businesses fall short of consumer fulfilment expectations for in-store order pickup. Analyst Lauren Cevallos explains what's happening.
Retail TouchPoints
MARCH 26, 2024
2024 introduces distinct challenges for retail brands navigating data privacy amidst Google’s removal of cookies. Though cookie depreciation has been a looming threat since the original announcement back in 2020, Adtaxi’s 2024 Privacy Survey tells us that 33% of respondents still lack a cookie-replacement strategy. If your brand is in this category, there is no need to worry — there’s a bright spot at the end of the tunnel.
Forrester eCommerce
MARCH 26, 2024
The Forrester Technology Strategy Impact Award celebrates IT organizations that excel in aligning their strategies with business goals, proving adaptability, and building trust through security and resilience. This award offers an opportunity for IT leaders to highlight their contributions towards driving significant business outcomes in an ever-changing technological landscape.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Fastr
MARCH 26, 2024
Anyone that has attended an event as large-scale as last week’s Shoptalk: Spring in Las Vegas knows that there is so much to retain, digest, and ultimately apply to your team, brand, and strategy moving forward. So, if you can’t decide which to unpack first – your suitcase or the most notable Shoptalk content – rest assured that this blog will take care of the latter.
Forrester eCommerce
MARCH 26, 2024
Yesterday, the governor of Florida signed a bill that will ban social media accounts for kids under the age of 14 and require parental consent for 14- and 15-year-olds. Under the new law, social media companies can be found liable for up to $50,000 per incident.
Retail TouchPoints
MARCH 26, 2024
Cooperative food wholesaler Associated Wholesale Grocers (AWG) , which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. More than 800 AWG member retailer locations already use Instacart, and this extended collaboration aims to simplify access for the other 2,300 member retailer locations to join Instacart’s technology suite.
RetailWire
MARCH 26, 2024
Fisker, an electric vehicle start-up based in California, halted shares just after the company alerted investors in its earnings report in March that it might not have money to make it through the year.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
365 Retail
MARCH 26, 2024
Nearly half (45%) of UK consumers have been using savings accumulated during Covid-19 lockdowns to offset the cost-of-living crisis, according to new research from the Retail Technology Show (RTS), the industry’s leading event taking place on 24 & 25 April 2024 at London’s Olympia. Original research of over 1,000 UK adults by RTS revealed that on average British consumers built up a Covid saving pot of £4,805, with Millennials reporting the highest levels of lockdown savings, amassing an a
RetailWire
MARCH 26, 2024
Fast-food chains in California are axing jobs to get ahead of the wage rise for the sector determined by a Californian state law that will take effect in April.
Salsify
MARCH 26, 2024
Explore seven of the top online shopping trends based on reports from thousands of shoppers across generations and what brands should do about them.
Practical eCommerce
MARCH 26, 2024
First-party data remains an underutilized marketing asset of ecommerce companies. The post Top Ecommerce Ad Segments appeared first on Practical Ecommerce.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
RetailDive
MARCH 26, 2024
A ban could benefit Meta, weakening competition and options for advertisers, while a potential suitor will need to be well-versed in data management.
RetailWire
MARCH 26, 2024
Social media has been abuzz with claims that ALDI's bacon isn't what it seems. But let's set the record straight.
RETAIL MANAGEMENT SOFTWARE
MARCH 26, 2024
As the winter chill fades away and nature begins to bloom, retailers are presented with a golden opportunity to revitalize their businesses and maximize revenue in the vibrant season of spring. With strategic planning and a keen understanding of retail sales seasonality trends, retailers can leverage the energy of springtime to attract customers and boost sales.
RetailDive
MARCH 26, 2024
Carlisha Robinson was promoted to the role, as the company also announced the launch of Overstock.com this week.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
RetailWire
MARCH 26, 2024
Dollar Tree’s latest earnings call unveiled significant shifts in its pricing strategy and store operations.
RetailDive
MARCH 26, 2024
The Martha Stewart Garden Apparel Line includes eight clothing items and can be found in 50 select stores and online.
TalkingRetail
MARCH 26, 2024
PayPoint has announced a new partnership with Switchee, a data and insights company, which will allow residents to use their cash and energy credit vouchers to top up their energy credit in PayPoint stores.
RetailDive
MARCH 26, 2024
The retailer said it sees a long-term potential to operate over 800 stores nationwide.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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