Fri.Sep 06, 2024

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What Price Loyalty? | Big story

TalkingRetail

Clever marketing ploy or brazen rip-off? Whatever your view of loyalty pricing, it’s hard to miss at the moment. Tesco is pushing hard on its Clubcard Prices though TV advertising, while rival multiples including Sainsbury’s, Morrisons and the Co-op have jumped on board with their… This story continues at What Price Loyalty?

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Dear AI, Please Change The World Already

Forrester eCommerce

Generative AI (genAI) arrived in 2022 with massive expectations, promising to transform everything. But two years later, the initial excitement is shifting to skepticism, with many now demanding, “Show me the money!

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Walmart Taps StockX to Bolster Marketplace Sneaker Assortment

Retail TouchPoints

Walmart has forged a new partnership with StockX that will bring pre-verified sneakers from the resale site to the retailer’s online marketplace. With this partnership, StockX will bring “hundreds of listings” to Walmart’s site, reaffirming the company’s focus on growing its resale business, according to Bloomberg. Although specific styles were not shared, brands ranging from Adidas to Asics, Jordan Brand and Nike will have a presence when the integration launches, which could be as early as nex

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AI Agents: The Good, The Bad, And The Ugly

Forrester eCommerce

As AI becomes more agentic, making decisions on behalf of businesses and eventually consumers, the risks will grow more complex. Learn more about the use cases and risks of AI agents in this preview of our upcoming Security & Risk Summit.

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How To Drive Retail Results With Integrated Tech And UX Design

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

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New York State Mandates Panic Buttons for Retail Workplaces

Retail TouchPoints

New York Governor Kathy Hochul has signed the Retail Worker Safety Act (RSWA), mandating the installation of panic buttons in the workplaces of retailers with 500 or more employees nationwide. The buttons will need to be in accessible locations; retailers also will have the option to provide wearable panic buttons or deploy mobile phone-based alarms.

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Introducing The CLM Landscape 2024: From Use Case-Driven Solutions To Enterprise Contract Management Platforms

Forrester eCommerce

As global interconnectedness exponentially increases the number of commercial and business relationships between organizations, the speed of innovation is also reshaping how they operate.

More Trending

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The Four Agreements That Enterprise Business Applications Must Adopt

Forrester eCommerce

Enterprise business applications run all phases of a company’s operations such as sales, customer service, accounting, finance, human resources, inventory, and manufacturing. They streamline and coordinate work across the enterprise, supporting corporate goals of revenue, profitability, and cost optimization. As a result, the market for these applications continues to aggressively grow.

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Lumber Liquidators to Liquidate After Failing to Find Buyer

Retail TouchPoints

LL Flooring , previously known as Lumber Liquidators , will close all its stores and has begun liquidation sales after failing to find a buyer for the business. The retailer, which has been in operation since 1994, filed for Chapter 11 bankruptcy protection on Aug. 11. The company announced plans to close 94 of its 300 stores immediately but had hoped to find a buyer for the remainder of the business.

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From Pixels To Perception: The Impact Of Foundation Models For Vision

Forrester eCommerce

Large-scale AI models trained on extensive data sets are shifting computer vision toward more adaptable and scalable solutions.

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Simon Rebrands and Expands Online Marketplace Following ‘Phenomenal Growth’

Retail TouchPoints

Mall owner Simon has expanded and rebranded its Shop Premium Outlets online marketplace. The site, now called ShopSimon , represents “the next phase in [Simon’s] journey to create the ultimate omnichannel shopping experience,” according to a company release. Shop Premium Outlets (SPO) launched in 2019 to give shoppers online access to off-price inventory from Simon malls.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Retail workers hail New York’s new panic-button law

RetailDive

But the bill signed by Gov. Kathy Hochul, which requires a host of safety measures to address store-based crime, was opposed by key trade groups.

Retail 120
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Our Top 8 Takeaways from the Google Search API “Leak”

ROI Revolution

If you missed the news in late May , internal documents related to the Google Search API were discovered online and sent to Rand Fishkin, co-founder and former CEO of Moz and co-founder and current CEO of SparkToro. As the documents were shared across the internet and analyzed by SEO experts, a few things started to become clear: While there are a few surprises, the documents mostly verify things we know or strongly suspected about how Google Search works.

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LL Flooring to liquidate, close all stores after no buyer found

RetailDive

"This is not the outcome that any of us had hoped for," CEO Charles Tyson said in messages to customers and vendors.

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Von Maur Named America’s Best Department Store by Newsweek for Third Consecutive Year

RetailWire

Von Maur Department Store has been named America’s Best Department Store for the third year in a row by Newsweek.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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Arc’teryx opens largest flagship to date

RetailDive

The 14,164-square-foot store is located at 580 Broadway in New York City and will feature both new and refurbished products.

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Delta Air Lines & More Under Federal Investigation Over Loyalty Programs

RetailWire

Delta and other airlines are being investigated by the Department of Transportation.

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The Weekly Closeout: Under Armour hires (another) Adidas vet and Bluemercury turns 25

RetailDive

The athletics retailer appointed a new leader in its Europe, the Middle East and Africa division, while the beauty company refreshed its online presence.

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DirecTV Is Giving Customers $20 Credits Amid Battle With Disney

RetailWire

With millions of subscribers without access to Disney networks, DirecTV is trying to make it right.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Simon expands, rebrands online outlet marketplace as ShopSimon

RetailDive

The digital marketplace is adding sale and discounted merchandise to its outlet offering of over 360 retailers.

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LL Flooring Is Closing Over 400 Remaining Locations and Selling Off All Assets

RetailWire

After 30 years, LL Flooring, formerly Lumber Liquidators, is closing forever.

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InPost Group reports tripled revenue in half year results

TalkingRetail

InPost Group has announced its HY24 results, featuring significant gains in sales, profitability and free cash flow (FCF), as well as continued expansion of its locker network in all key markets.

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Kroger-Albertsons Merger FTC Trial: Everything Revealed on Day One

RetailWire

The Kroger-Albertsons merger is under FTC fire.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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UKVIA welcomes government consideration of vape licensing scheme

TalkingRetail

The UK Vaping Industry Association (UKVIA) welcomes the support for introducing a vape licensing scheme shown by Baroness Merrion this week.

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Red Lobster Receives Court Approval for Chapter 11 Plan, Set To Exit Bankruptcy

RetailWire

Just announced on its website, Red Lobster Management LLC has secured court approval for its Chapter 11 reorganization plan, paving the way for the restaurant chain's exit from bankruptcy.

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Tackling rogue shops | Editor’s comment

TalkingRetail

It’s not a new phenomenon, but it does seem to be one that’s becoming increasingly common. As has long been known, the majority of shop thieves are stealing in order to fund an addiction of some kind, usually to drugs such as heroin.

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Seven & i Holdings Refuses 7-Eleven Takeover by Circle K

RetailWire

Seven & i Holdings has refused Circle K's takeover attempt. A newly released letter to Circle K's owner, Alimentation Couche-Tard, explained that "the proposal is not in the best interest of 7&i shareholders and other stakeholders.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

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Ulverston Co-op relaunches following major makeover

TalkingRetail

Co-op’s Market Street, Ulverston, store has relaunched with a fresh new look following a seven-week programme of works and improvements.

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Walmart Hits the Road With a Traveling Fall Fashion Tour

RetailWire

This fall, Walmart will hit the road and bring style directly to its devoted customers with the Walmart Style Tour.

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How Brands Can Replicate Prime Day Success this Holiday Season

Retail TouchPoints

Over the past 10 years, Prime Day has become a critical sales event for brands, especially for the countless small- and medium-sized sellers that rely on Amazon to grow their businesses. But Prime Day’s impact has permeated the entire retail industry, with direct competitors like Target and Walmart launching their own midsummer sales holidays and brands designing their own unique campaigns to ride the wave of consumer intent.

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REI Celebrates Member Days With 11 Days of Exclusive Discounts and Offers

RetailWire

REI Co-op is rolling out its Member Days from Sept. 6 through 16, providing an array of exclusive discounts and offers.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision