Fri.Sep 06, 2024

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What Price Loyalty? | Big story

TalkingRetail

Clever marketing ploy or brazen rip-off? Whatever your view of loyalty pricing, it’s hard to miss at the moment. Tesco is pushing hard on its Clubcard Prices though TV advertising, while rival multiples including Sainsbury’s, Morrisons and the Co-op have jumped on board with their… This story continues at What Price Loyalty?

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Dear AI, Please Change The World Already

Forrester eCommerce

Generative AI (genAI) arrived in 2022 with massive expectations, promising to transform everything. But two years later, the initial excitement is shifting to skepticism, with many now demanding, “Show me the money!

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How Brands Can Replicate Prime Day Success this Holiday Season

Retail TouchPoints

Over the past 10 years, Prime Day has become a critical sales event for brands, especially for the countless small- and medium-sized sellers that rely on Amazon to grow their businesses. But Prime Day’s impact has permeated the entire retail industry, with direct competitors like Target and Walmart launching their own midsummer sales holidays and brands designing their own unique campaigns to ride the wave of consumer intent.

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AI Agents: The Good, The Bad, And The Ugly

Forrester eCommerce

As AI becomes more agentic, making decisions on behalf of businesses and eventually consumers, the risks will grow more complex. Learn more about the use cases and risks of AI agents in this preview of our upcoming Security & Risk Summit.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Walmart Taps StockX to Bolster Marketplace Sneaker Assortment

Retail TouchPoints

Walmart has forged a new partnership with StockX that will bring pre-verified sneakers from the resale site to the retailer’s online marketplace. With this partnership, StockX will bring “hundreds of listings” to Walmart’s site, reaffirming the company’s focus on growing its resale business, according to Bloomberg. Although specific styles were not shared, brands ranging from Adidas to Asics, Jordan Brand and Nike will have a presence when the integration launches, which could be as early as nex

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Introducing The CLM Landscape 2024: From Use Case-Driven Solutions To Enterprise Contract Management Platforms

Forrester eCommerce

As global interconnectedness exponentially increases the number of commercial and business relationships between organizations, the speed of innovation is also reshaping how they operate.

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The Four Agreements That Enterprise Business Applications Must Adopt

Forrester eCommerce

Enterprise business applications run all phases of a company’s operations such as sales, customer service, accounting, finance, human resources, inventory, and manufacturing. They streamline and coordinate work across the enterprise, supporting corporate goals of revenue, profitability, and cost optimization. As a result, the market for these applications continues to aggressively grow.

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Retail Ecommerce Revamp: Positioning Product Information for Scale

Retail TouchPoints

Every retail ecommerce business — whether just starting out or well-established — reaches the point when adopting a more mature product information management (PIM) strategy becomes crucial to reach the next level of growth. For younger retailers that first launched with just a few product SKUs, scaling their PIM approach is necessary as partner networks and product lines expand.

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From Pixels To Perception: The Impact Of Foundation Models For Vision

Forrester eCommerce

Large-scale AI models trained on extensive data sets are shifting computer vision toward more adaptable and scalable solutions.

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New York State Mandates Panic Buttons for Retail Workplaces

Retail TouchPoints

New York Governor Kathy Hochul has signed the Retail Worker Safety Act (RSWA), mandating the installation of panic buttons in the workplaces of retailers with 500 or more employees nationwide. The buttons will need to be in accessible locations; retailers also will have the option to provide wearable panic buttons or deploy mobile phone-based alarms.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Retail workers hail New York’s new panic-button law

RetailDive

But the bill signed by Gov. Kathy Hochul, which requires a host of safety measures to address store-based crime, was opposed by key trade groups.

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Lumber Liquidators to Liquidate After Failing to Find Buyer

Retail TouchPoints

LL Flooring , previously known as Lumber Liquidators , will close all its stores and has begun liquidation sales after failing to find a buyer for the business. The retailer, which has been in operation since 1994, filed for Chapter 11 bankruptcy protection on Aug. 11. The company announced plans to close 94 of its 300 stores immediately but had hoped to find a buyer for the remainder of the business.

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Our Top 8 Takeaways from the Google Search API “Leak”

ROI Revolution

If you missed the news in late May , internal documents related to the Google Search API were discovered online and sent to Rand Fishkin, co-founder and former CEO of Moz and co-founder and current CEO of SparkToro. As the documents were shared across the internet and analyzed by SEO experts, a few things started to become clear: While there are a few surprises, the documents mostly verify things we know or strongly suspected about how Google Search works.

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Simon Rebrands and Expands Online Marketplace Following ‘Phenomenal Growth’

Retail TouchPoints

Mall owner Simon has expanded and rebranded its Shop Premium Outlets online marketplace. The site, now called ShopSimon , represents “the next phase in [Simon’s] journey to create the ultimate omnichannel shopping experience,” according to a company release. Shop Premium Outlets (SPO) launched in 2019 to give shoppers online access to off-price inventory from Simon malls.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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LL Flooring to liquidate, close all stores after no buyer found

RetailDive

"This is not the outcome that any of us had hoped for," CEO Charles Tyson said in messages to customers and vendors.

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Client Crash Bankrupts Entrepreneur

Practical eCommerce

Hunter Durham's journey is a helpful case study on borrowing money, riding an ecommerce boom, and relying on a single client. The post Client Crash Bankrupts Entrepreneur appeared first on Practical Ecommerce.

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Von Maur Named America’s Best Department Store by Newsweek for Third Consecutive Year

RetailWire

Von Maur Department Store has been named America’s Best Department Store for the third year in a row by Newsweek.

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Arc’teryx opens largest flagship to date

RetailDive

The 14,164-square-foot store is located at 580 Broadway in New York City and will feature both new and refurbished products.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Delta Air Lines & More Under Federal Investigation Over Loyalty Programs

RetailWire

Delta and other airlines are being investigated by the Department of Transportation.

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The Weekly Closeout: Under Armour hires (another) Adidas vet and Bluemercury turns 25

RetailDive

The athletics retailer appointed a new leader in its Europe, the Middle East and Africa division, while the beauty company refreshed its online presence.

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DirecTV Is Giving Customers $20 Credits Amid Battle With Disney

RetailWire

With millions of subscribers without access to Disney networks, DirecTV is trying to make it right.

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InPost Group reports tripled revenue in half year results

TalkingRetail

InPost Group has announced its HY24 results, featuring significant gains in sales, profitability and free cash flow (FCF), as well as continued expansion of its locker network in all key markets.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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LL Flooring Is Closing Over 400 Remaining Locations and Selling Off All Assets

RetailWire

After 30 years, LL Flooring, formerly Lumber Liquidators, is closing forever.

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Simon expands, rebrands online outlet marketplace as ShopSimon

RetailDive

The digital marketplace is adding sale and discounted merchandise to its outlet offering of over 360 retailers.

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Kroger-Albertsons Merger FTC Trial: Everything Revealed on Day One

RetailWire

The Kroger-Albertsons merger is under FTC fire.

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UKVIA welcomes government consideration of vape licensing scheme

TalkingRetail

The UK Vaping Industry Association (UKVIA) welcomes the support for introducing a vape licensing scheme shown by Baroness Merrion this week.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Red Lobster Receives Court Approval for Chapter 11 Plan, Set To Exit Bankruptcy

RetailWire

Just announced on its website, Red Lobster Management LLC has secured court approval for its Chapter 11 reorganization plan, paving the way for the restaurant chain's exit from bankruptcy.

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Oliver’s Bar Mitzvah: A Slam Dunk Celebration

Canadian Special Events

Total Events faced a challenge producing Oliver’s Bar Mitzvah: solving Mom’s vision for a beautiful sit-down dinner at the shul while meeting Oliver’s hope for an epic basketball-themed celebration. Their solution? A masterful blend of sophistication and fun that left guests, and especially Oliver, delighted. To avoid the typical, cheesy sports-themed elements, Total Events took a fresh approach.

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Seven & i Holdings Refuses 7-Eleven Takeover by Circle K

RetailWire

Seven & i Holdings has refused Circle K's takeover attempt. A newly released letter to Circle K's owner, Alimentation Couche-Tard, explained that "the proposal is not in the best interest of 7&i shareholders and other stakeholders.

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Tackling rogue shops | Editor’s comment

TalkingRetail

It’s not a new phenomenon, but it does seem to be one that’s becoming increasingly common. As has long been known, the majority of shop thieves are stealing in order to fund an addiction of some kind, usually to drugs such as heroin.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.