lateshipment

NOVEMBER 13, 2024

With heightened order volumes and tight shipping deadlines, it is natural for e-commerce businesses to expect high customer service inquiries and frustrations from delivery issues during the holiday season. But you can’t let these things slide as ensuring a seamless delivery experience is essential to keep customers happy and coming back. While delays and other delivery issues cannot be prevented, you can definitely have a well-prepared customer service strategy to ensure a smooth post-purchase

eCommerce 130

eCommerce Shipping Live Chat Information 130

Forrester eCommerce

NOVEMBER 13, 2024

The global commercial AI software governance market is poised for exceptional growth. Forrester forecasts that by 2030, spending on off-the-shelf AI governance software will more than quadruple, reaching $15.8 billion and capturing 7% of overall AI software spending.

Marketing 259

Marketing 259

Retail TouchPoints

NOVEMBER 13, 2024

Stepping into a stadium on game day is an electrifying experience. Fans flood in, full of excitement, and the air is filled with a buzz of energy and anticipation. Even outside the stadium walls, the streets are filled with vibrancy and activity. Yet, as the final whistle blows and fans dissipate, the stadium grows quiet and, often, so does the neighborhood in which it lives until the next big event.

Games 250

Games Food and Beverages Retail Department Stores 250

Forrester eCommerce

NOVEMBER 13, 2024

Marketers are ready to move beyond choosing between full-service media generalists and channel specialists. Insights from our newly published media management services Wave shed light on what to look for when evaluating your current agency or looking for a provider.

Channel 221

Channel Management Marketing B2C 221

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

NOVEMBER 13, 2024

Both CVS and 7-Eleven are expanding their retail media offerings to include in-store audio: CVS has partnered with The Trade Desk and Vibenomics to develop a self-service programmatic audio offering, while 7-Eleven is expanding its partnership with Qsic to bring audio advertising to all 12,000 of its U.S. stores by the end of 2025. CVS Media Exchange Adds Programmatic Audio Advertisers on the CVS Media Exchange (CMX) can now reach CVS shoppers with 30 -second audio spots across 6,900 stores, wit

Beauty and Health 182

Beauty and Health Retail Omnichannel Presentation 182

Forrester eCommerce

NOVEMBER 13, 2024

The seasons are changing, Christmas catalogs are arriving, the clocks have shifted back an hour (in some countries)… yes, the new year is coming. While we don’t advocate for closing the books on 2024 yet (it’s only November, after all!), now is a great opportunity to consider what’s in store for next year.

Books 195

Books Marketing Customer 195

Forrester eCommerce

NOVEMBER 13, 2024

AI-powered enterprises will “build” software instead of “buy” it – and many applications in enterprise portfolios will consolidate onto low-code AppGen platforms.

Technology 195

Technology 195

Retail TouchPoints

NOVEMBER 13, 2024

In 2024, retail crime is up – old-fashioned shoplifting by itself has risen 24% through the first half of the year, according to the Council on Criminal Justice. Never before has retail security been more important than today. From spotting suspicious persons on the premises to coordinating a response to threats, communication is key to keeping merchandise, employees and patrons safe and secure.

Operations 147

Operations Retail Improvements Document 147

Forrester eCommerce

NOVEMBER 13, 2024

Tech leaders are being asked to do more with fewer resources available, which makes cultivating the right skills in the workforce essential.

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195

FastSpring

NOVEMBER 13, 2024

FastSpring is proud to announce a partnership with Nexus , a leading platform for supporting content creators and monetizing games, where both companies have joined forces in order to help game publishers materially grow profits with their own creator-powered, custom designed, and hosted web shops. The companies have integrated FastSpring’s global localized payments and compliance platform with Nexus’ industry leading creator-powered web shops.

Merchant Services 125

Merchant Services Payments Games Payment Services 125

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

RetailDive

NOVEMBER 13, 2024

The sustainability-focused consumer products brand said that selling through retail stores generated few sales and has been “consistently unprofitable.

Consumer 105

Consumer Retail 105

Practical eCommerce

NOVEMBER 13, 2024

A new report from Ecommerce Europe, a trade association, shows the strong popularity of online shopping on that continent. The post Charts: Ecommerce in Europe 2024 appeared first on Practical Ecommerce.

eCommerce 95

eCommerce 95

RetailDive

NOVEMBER 13, 2024

The e-commerce giant is testing a selection priced under $20, with most under $10. Free shipping on orders over $25 will take a week or longer.

eCommerce 108

eCommerce Shipping Costs Shipping 108

SheerID

NOVEMBER 13, 2024

Leveraging verified first-party data from customer communities enables deeper audience segmentation, driving personalized campaigns, engagement, and strong ROAS.

Customer 88

Customer Blog 88

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailDive

NOVEMBER 13, 2024

The beauty retailer, which debuted three stores in the country this fall, said the locations reflect its passion for experiential retail.

Retail 100

Retail 100

Practical eCommerce

NOVEMBER 13, 2024

The idea is straightforward: Don't build a product until someone orders it. The post Can Ecommerce Spur On-Demand Manufacturing? appeared first on Practical Ecommerce.

eCommerce 81

eCommerce 81

RetailDive

NOVEMBER 13, 2024

Grammy-nominated artist Coi Leray is also featured in the ads, which will air across paid media, in-store displays, social channels and more.

Channel 92

Channel 92

CPC Strategy

NOVEMBER 13, 2024

Measurement The 3 Signs of Ad Fatigue [& How to Prevent It] By Tinuiti Team Nov 13 2024 No matter how well-crafted your ad campaigns are, they can start to lose their impact over time because of a phenomenon known as ad fatigue. Understanding why this happens is crucial if you want to craft effective campaigns that resonate with your audience rather than frustrating them.

Social Media 79

Social Media Channel Technology Marketing 79

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailDive

NOVEMBER 13, 2024

The apparel reseller tapped Danielle Vermeer, co-founder and CEO of Teleport, for the newly created position.

Apparel 102

Apparel 102

RetailWire

NOVEMBER 13, 2024

Mediterranean fast-casual restaurant Cava appears to be outperforming many competitors in a struggling restaurant sector.

Food and Beverages 96

Food and Beverages 96

RetailDive

NOVEMBER 13, 2024

The promotions follow the resignation of Jeff Desroches, the company’s former chief operations officer.

Operations 95

Operations Supplies 95

365 Retail

NOVEMBER 13, 2024

Marks & Spencer ( M&S ) has doubled the reach of its Beauty Takeback Scheme by expanding to an additional 60 stores, bringing the total to 100 locations across the UK. This initiative, part of M&S’s Plan A sustainability roadmap, aims to drive a more circular economy by enabling customers to recycle beauty packaging easily. Launched in partnership with HANDLE in June 2023, the scheme allows customers to recycle a variety of beauty packaging—plastic and aluminum bottles, tubes, caps,

Clothing 67

Clothing Events Customer Department Stores 67

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailWire

NOVEMBER 13, 2024

Two White Castle fan-favorite menu items are returning to restaurants for a limited time.

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97

365 Retail

NOVEMBER 13, 2024

Family-owned national diamond, jewellery, and watch retailer, Beaverbrooks , has partnered with luxury Swiss watch brand TUDOR to open the only TUDOR boutique in Kent’s Bluewater Shopping Centre. The brand-new TUDOR watch boutique, adjoining the existing Beaverbrooks store, officially opened its doors on Friday, 8 November. It is the retailer’s second TUDOR boutique and one of only 10 in the country.

Events 62

Events Management Retail Customer 62

RetailWire

NOVEMBER 13, 2024

Wendy's just dropped its newest Frosty flavor: Salted Caramel.

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105

365 Retail

NOVEMBER 13, 2024

LOOKFANTASTIC has announced the launch of The White Company on its platform, marking a new milestone as the first beauty-only retailer to offer the British lifestyle brand. Since its founding in 1994, The White Company has crafted stylish, timeless products with a focus on quality and simplicity. Known for luxurious bath, body, and home fragrance collections, The White Company products enhance moments of relaxation—ideal for festive gifting or self-care indulgence.

Gifts 62

Gifts Events Customer Retail 62

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

RetailWire

NOVEMBER 13, 2024

Subway's new design will make its global debut in 2025.

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94

365 Retail

NOVEMBER 13, 2024

MAPIC has announced the finalists for its MAPIC Awards 2024. These awards honour excellence in retail real estate across 13 categories, recognizing the year’s most innovative and impactful players, from established brands to emerging concepts. Winners will be announced on 28th November at MAPIC in Cannes, France. An international jury of industry experts selected the finalists, focusing on performance, creativity, and sustainable impact.

Food and Beverages 62

Food and Beverages Retail Leisure Fashion 62

eCommerce CEO

NOVEMBER 13, 2024

In today’s rapidly evolving e-commerce landscape, businesses continually seek innovative strategies to enhance online sales and improve customer satisfaction. One increasingly popular approach is partnering.

Order Fulfillment 52

Order Fulfillment Fulfillment eCommerce Improvements 52

365 Retail

NOVEMBER 13, 2024

Mud Australia has unveiled its newest store in Islington, London, thoughtfully designed to embrace the local neighbourhood’s heritage charm while providing a warm, inviting space for shoppers. The Islington store introduces unique elements that reflect the area’s character, including original pine flooring that has been stripped and stained, along with Victorian-style cornices and skirting that add a classic touch.

Gifts 62

Gifts Events Retail Customer 62

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion