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Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing costs and improving customer experiences. From stocking shelves to guiding shoppers, robots are proving their value across various tasks. However, their effectiveness hinges on more than just advanced technology. With Amazon pulling back on their cashierless stores , we cannot depend on robots to completely take over the retail experience.
What’s the best way to kick off 2025 for your brand? Diving into your 2024 holiday advertising data and looking for helpful insights for the new year. The holiday shopping season can be make or break for many brands. Because of this, and understandably so, many marketers spend Cyber Week through the holidays in the day-to-day trenches stressing about the final push of the year and hitting revenue goals.
Poshmark has partnered with Loop Returns for a new program that will allow shoppers to sell unwanted items that they cant return to the original merchant, extending the life of these products and cutting return handling costs for retailers. When U.S. merchants that use Loop Returns enable this experience for their customers, shoppers initiating a return will see a Resell on Poshmark button next to items that arent eligible for a traditional return.
In the world of retail, the importance of customer retention cannot be overstated. As businesses focus on attracting new customers, it’s equally crucial to invest in keeping existing ones. Retaining customers not only ensures consistent revenue but also fosters brand loyalty and advocacy. In this blog, we will explore proven customer retention strategies that retail businesses can implement to boost customer loyalty and long-term success. 1.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Ulta Beauty has teamed up with Instacart to offer same-day delivery from its more than 1,400 stores acrossthe U.S. in as fast as one hour. Instacart customers can now shop a wide selection of skin care, hair care, cosmetics, fragrances and wellness products from Ulta. The partnership also integrates Ulta Beauty Rewards into the Instacart app , allowing members to earn points on every Ulta Beauty purchase made via Instacart by linking their accounts through Ulta Beauty’s storefront.
Navigating the complexities of retail execution demands innovative strategies that extend beyond conventional methods. The heart of effective retail execution lies not just in securing shelf space but in ensuring your brand strategically captures attention and drives sales. The Evolution of Store-Level Selling Traditionally, store-level selling has relied on the intuition and experience of field representatives.
The automotive sector's vision of cars that are connected, autonomous, shared, and electric (CASE) becomes more interesting when it's applied to the entire mobility ecosystem, which is what we're doing at Forrester.
The automotive sector's vision of cars that are connected, autonomous, shared, and electric (CASE) becomes more interesting when it's applied to the entire mobility ecosystem, which is what we're doing at Forrester.
The UK Vaping Industry Association (UKVIA) said it is disappointed that no representatives for the sector, nor the millions of adults who have quit smoking through vaping, were invited to speak at the 7 January committee hearings for the Tobacco and Vapes Bill.
Evolve Estates , part of the property investment collective M Core, has announced its acquisition of 120,000 sq ft of retail and leisure space at Elephant Park, one of Londons flagship regeneration projects. The site, located in the historic Elephant & Castle area of Zone 1, was purchased from Lendlease and forms a key part of the mixed-use development delivered in partnership with Southwark Council.
The retail giant said it will miss its goals to reduce operational emissions because of challenges with energy policy and infrastructure, as well as technology availability.
Carhartt WIP , Ronning , and Blackhorse Lane Ateliers are the latest brands to enhance Sohos retail offering, with new store openings announced by Shaftesbury Capital. The lifestyle and apparel brands have joined the West End destination, further diversifying its mix of flagship and independent retailers. Carhartt WIP has relocated its flagship store to a larger 4,000 sq ft unit at 33-35 Brewer Street, moving from its previous location at 72-74 Brewer Street.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Nisa retailer Prem Uthayakumaran has made a significant donation totalling 5,000 to Mansfield Town Ability Counts Football Club through Nisas Making a Difference Locally (MADL) charity. The donation will provide essential support to the club, enabling it to continue its invaluable work in the community.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Per a Deloitte study, most U.S. consumers spend more time interacting with people online than in person. The post Charts: Digital Habits of U.S. Consumers 2024 appeared first on Practical Ecommerce.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Bohemian Raspberry and Brookies & Cream Sundae join the Ben & Jerry's range. Ben & Jerrys Bohemian Raspberrylaunches in partnership with Queen and celebrates the 50th anniversary of the bands song, Bohemian Rhapsody.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
In today’s fast-paced retail environment, staying ahead of the competition means embracing technology that not only enhances efficiency but also elevates the customer experience. A robust Point of Sale (POS) system is at the heart of this transformation, serving as the backbone of modern retail operations. Whether you’re managing a single store or a vast network of locations, a powerful POS system can streamline transactions, boost sales, improve inventory management, and provide val
Malls are coming off the holiday season on a high. Despite years of stories about the demise of the shopping center, consumers ventured to the mall in droves to cross items off their shopping lists and enjoy the spirit of the season. For example, visits to indoor malls on Super Saturday (the last Saturday before Christmas, which fell on Dec. 21 in 2024) increased a whopping 177.1% compared to 2024s year-to-date daily average, according to foot traffic intelligence platform Placer.ai.
Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future. Luckily, many supply chain leaders are seeing early success in using automation to meet heightened customer expectations.
The Liberty Romford shopping centre, owned and managed by Redical , has announced that global retailer MINISO will be joining its growing line-up of brands. The 2,270 sq ft store is set to open this spring, marking MINISOs debut in the London borough of Havering. MINISO, known for delivering vibrant and affordable shopping experiences, will offer an array of lifestyle products, including collaborations with popular franchises such as Hello Kitty and Friends (featuring Cinnamoroll and My Melody),
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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