Mon.Oct 14, 2024

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The Key to Connecting with Gen Z: Plug into Their Fandom

Retail TouchPoints

As social media and digital connectivity continue to shape consumer behavior, especially among younger generations, brands are increasingly focusing on how to leverage fandoms and community to connect with young shoppers. (From left to right) Palmar Haasch of Business Insider moderates a session with Webtoon Entertainment’s Alessandra Ferreri, Chris Mathieu and Megan Weales at Advertising Week NY.

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What Is AOV? Meaning, Importance & Tips to Improve Average Order Value

Groove

Average order value—or AOV—is a critically important performance metric when it comes to eCommerce stores. The AOV meaning is simple: It measures the average amount of money that your customers spend in a single transaction with your eCommerce business. Let’s take a look at what you need to know to calculate AOV, improve AOV, and more. What Is AOV? As an eCommerce business owner, you may find yourself searching for things like, “average order value definition” or “what is AOV in eCommerce?

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Skills and GenAI: Tech Down, Social Up, Product Essential

Forrester eCommerce

“The decline in soft skills is one of the major threats to the Republic.” Prof. Joseph Fuller, Harvard University as stated at MN Tech Talent conference, October 11th, 2024, Bloomington, Minnesota. Every so often, I attend a conference that knits together disparate influences into something greater.

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Understanding eCommerce Website Management Services: Performance, CRO, Accessibility

Groove

For eCommerce stores, no tool is more crucial for success than a high-quality website. But it isn't enough to just design an attractive website and leave it at that. If you want to make the most of your site's potential, it will need ongoing management and optimization. This is where eCommerce website management services come into the picture. By leveraging the expertise and cutting-edge solutions offered by eCommerce managed services like Groove Commerce, you can free up time in your schedule w

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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News: Judge Issues Injunction With Details of How Google Must Open Up Android App Store to Competition in US

FastSpring

After Google was warned in August by U.S. District Judge James Donato that the court is “going to tear the barriers down,” the judge’s injunction was issued on Monday, Oct. 7 detailing what exactly that would mean for Google. The company must make several changes regarding its Play Store for Android apps according to AP News , after a jury found in Dec. 2023 that Google Play and Google Play Billing represent an illegal monopoly run by Google.

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Our Bold New Plan to Suck Less

Steve Dennis

“If you do not change direction, you might end up where you are heading.” Lao Tzu It’s a crisp fall day in 2002, and I’m enjoying my second cup of coffee in my office at Sears’s sprawling corporate campus outside of Chicago. The last eighteen months have been exhausting for me and my team, but on this particular morning, I’m feeling pretty good.

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Defend your brand market share from private label growth

Profitero

In the last year, private label (also known as store brand) market share hit an all-time high, commanding 22% of the share of sales in the United States and an even higher 52% of value sales in the UK.

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‘Everybody benefits’: Why the beauty industry needs to get serious about accessible packaging

RetailDive

Rare Beauty and Target have taken steps to develop guidance around universally accessible design. But the industry isn’t prioritizing it yet.

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Starbucks’ CEO Reportedly Axing Many Promotions and Discounts

RetailWire

Starbucks is going back to its roots, serving high-quality coffee and restoring its community image.

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Busting the myths of incrementality measurement in 2025

RetailDive

Discover how brands are leveraging iROAS to measure incremental sales and optimize retail media strategies across growing channels.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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My Top SEO Tools to Analyze Backlinks

Practical eCommerce

External backlinks, especially from trustworthy sites, remain a key ranking factor and generate clicks and engagement. The post My Top SEO Tools to Analyze Backlinks appeared first on Practical Ecommerce.

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How to make delivery so fast it will scare your customers

RetailDive

Find out how crowdsourced delivery can improve your business operations no matter when your peak may be.

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Baxter to Open Flagship Store in Brompton Design District

365 Retail

South Kensington Estates has signed a long-term deal with Italian design brand Baxter for a flagship store in London’s Brompton Estate, part of the renowned Brompton Design District. The handcrafted furniture brand will occupy a 3,313 sq ft space at 232-236 Brompton Road, under a 20-year lease agreement. This new flagship store will serve as a design gallery, providing a spacious and immersive environment for visitors to explore Baxter’s unique collection of luxury furniture.

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Guitar Center names new chief stores officer

RetailDive

Mike Schultheis brings over three decades of experience and most recently served as PetSmart's senior vice president of U.S. stores.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Health and Beauty Transactions Surge at Bullring & Grand Central with PURESEOUL Opening

365 Retail

Health and beauty sales at Bullring & Grand Central have risen by 26 per cent year-on-year, as Hammerson continues to enhance its Birmingham city centre destination with new beauty and wellbeing brands. Among the key developments is the launch of PURESEOUL , the region’s first K-Beauty store, which opened on Friday, 11th October. In July 2024, health and beauty sales grew by 69 per cent compared to the previous year, making it the strongest performing category at the centre.

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Amazon bundles online shopping of groceries and nonfood items

RetailDive

The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods in one cart.

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QUIZ Opens New Store in Derby’s South Mall

365 Retail

QUIZ , the omni-channel fashion brand, has opened its newly designed and relocated store in Derby’s South Mall. Although just four units away from its previous location, the new store offers a larger, more premium space for customers, measuring around 1,900 sq ft. The expanded store reflects QUIZ’s updated design concept, featuring an open ceiling with a central raft and LED spotlights that enhance the overall shopping environment.

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Chick-fil-A News Roundup: Reopenings, Childbirth, and More

RetailWire

Recently, many stories and rumors have been circulating about Chick-fil-A.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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Harvey Norman Opens First Store in England at Merry Hill

365 Retail

Merry Hill has welcomed international lifestyle, technology, and home appliance retailer Harvey Norman , which has opened its 57,000 sq ft flagship store. This new space marks the retail giant’s first location in England, further solidifying Merry Hill as one of the top retail destinations in the UK. Harvey Norman, known globally for offering a diverse range of products to enhance the home, brings its extensive collection to the West Midlands.

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KFC Declares Chicken Wars and Launches Juicy New Original Recipe Tenders

RetailWire

KFC is launching a new line of Original Recipe Tenders, marking its latest move in the competitive fast-food landscape.

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Fenwick Newcastle Unveils the Largest Beauty Hall Outside London

365 Retail

This October, Fenwick invites customers to experience its newly transformed Newcastle Beauty Hall. Spanning 26,000 sq ft, the reimagined space is now the largest beauty hall in the UK outside of London. The redesigned space embodies Fenwick’s focus on innovation, offering a premium in-store shopping experience with two large atriums, 56 feet of facade windows overlooking Northumberland Street, 1,600 sq ft of terrazzo flooring, and a standout 50-foot-long fragrance bar.

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Overhaul for Sainsbury’s convenience stores

TalkingRetail

Sainsbury’s has confirmed it is looking to “rebalance” its convenience store estate to put more emphasis on food-to-go. Its aim is to allocate more space to its food-on-the-move ranges, which is the number one mission of most of its customer visits.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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How is Climate Change Affecting the Housing Market in Britain’s Main Coastal Cities?

365 Retail

You may not directly see the effects of climate change now, but there are likely to be major developments over the next few years. The sea level is expected to rise by up to 14 inches along the Atlantic by 2050, meaning that it could have a drastic impact on coastal cities around the UK. Climate change fears are affecting housing design and sustainability efforts, with there likely to be many innovative solutions about how to deal with this problem over the next few years.

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Irn-Bru teams up with Funkin Cocktails for vodka martini collaboration

TalkingRetail

Funkin Cocktails has joined forces with Irn-Bru to create limited edition a ready-to-drink vodka martini. This collaboration is aimed at the two-thirds of consumers said to rank “something new and different” as their top purchase driver at fixture.

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UK Advertising Exports Group Introduces New Leadership Icon Award at Advertising Week New York

Digital Doughnut

The award was launched by the UK Advertising Exports Group (UKAEG) to recognise exceptional leaders who have significantly strengthened UK-US relations within the advertising industry.

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Business Action Week highlights retail crime

TalkingRetail

The continuing struggle of retailers against shop crime is being highlighted in Safer Business Action Week, which begins today (14 October). Nisa is among the symbol groups taking part, by highlighting what its retailers can do to deter and minimise shop theft and anti-social behaviour.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Automated-checkout company Grabango shuts down

RetailDive

The tech company was unable to secure the funding it needed to continue operating, a spokesperson said.

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Spar heralds return of its Christmas deals offer 

TalkingRetail

Spar is to reprise its national brand campaign, Big Deals of Christmas, in 2024. The offer will be launched on 17 October in Scotland and from 31 October in England and Wales.

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Walmart names chief growth officer to head up new business group

RetailDive

Seth Dallaire is now heading up an expanded division as the company continues its transition toward a focus on omnichannel retailing.

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Shops should be required to display hygiene ratings, say experts

TalkingRetail

It should be compulsory for convenience stores to display their food hygiene ratings, according to the Chartered Institute of Environmental Health (CIEH).

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!