Mon.Oct 14, 2024

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The Key to Connecting with Gen Z: Plug into Their Fandom

Retail TouchPoints

As social media and digital connectivity continue to shape consumer behavior, especially among younger generations, brands are increasingly focusing on how to leverage fandoms and community to connect with young shoppers. (From left to right) Palmar Haasch of Business Insider moderates a session with Webtoon Entertainment’s Alessandra Ferreri, Chris Mathieu and Megan Weales at Advertising Week NY.

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What Is AOV? Meaning, Importance & Tips to Improve Average Order Value

Groove

Average order value—or AOV—is a critically important performance metric when it comes to eCommerce stores. The AOV meaning is simple: It measures the average amount of money that your customers spend in a single transaction with your eCommerce business. Let’s take a look at what you need to know to calculate AOV, improve AOV, and more. What Is AOV? As an eCommerce business owner, you may find yourself searching for things like, “average order value definition” or “what is AOV in eCommerce?

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Skills and GenAI: Tech Down, Social Up, Product Essential

Forrester eCommerce

“The decline in soft skills is one of the major threats to the Republic.” Prof. Joseph Fuller, Harvard University as stated at MN Tech Talent conference, October 11th, 2024, Bloomington, Minnesota. Every so often, I attend a conference that knits together disparate influences into something greater.

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Understanding eCommerce Website Management Services: Performance, CRO, Accessibility

Groove

For eCommerce stores, no tool is more crucial for success than a high-quality website. But it isn't enough to just design an attractive website and leave it at that. If you want to make the most of your site's potential, it will need ongoing management and optimization. This is where eCommerce website management services come into the picture. By leveraging the expertise and cutting-edge solutions offered by eCommerce managed services like Groove Commerce, you can free up time in your schedule w

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Baxter to Open Flagship Store in Brompton Design District

365 Retail

South Kensington Estates has signed a long-term deal with Italian design brand Baxter for a flagship store in London’s Brompton Estate, part of the renowned Brompton Design District. The handcrafted furniture brand will occupy a 3,313 sq ft space at 232-236 Brompton Road, under a 20-year lease agreement. This new flagship store will serve as a design gallery, providing a spacious and immersive environment for visitors to explore Baxter’s unique collection of luxury furniture.

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Understanding Your Site’s Click-Through Rate (CTR): Why It Matters

Groove

If you run an eCommerce business and are ready to take your digital strategy to the next level, you may be searching for things like “CTR meaning,” “what is CTR in marketing” or “click-through rate definition.” Here, we’ll explore everything that you need to know. Click-through rate—or CTR— is an important metric that measures the effectiveness of your eCommerce marketing efforts by showing you the percentage of people who click on your link compared to the total number of people who see it.

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Overhaul for Sainsbury’s convenience stores

TalkingRetail

Sainsbury’s has confirmed it is looking to “rebalance” its convenience store estate to put more emphasis on food-to-go. Its aim is to allocate more space to its food-on-the-move ranges, which is the number one mission of most of its customer visits.

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My Top SEO Tools to Analyze Backlinks

Practical eCommerce

External backlinks, especially from trustworthy sites, remain a key ranking factor and generate clicks and engagement. The post My Top SEO Tools to Analyze Backlinks appeared first on Practical Ecommerce.

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Walmart names chief growth officer to head up new business group

RetailDive

Seth Dallaire is now heading up an expanded division as the company continues its transition toward a focus on omnichannel retailing.

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New AI Apps Reinvent Ecommerce Video

Practical eCommerce

Generate video from text, edit short clips from a single long-form source, produce product videos from static images, and more. The post New AI Apps Reinvent Ecommerce Video appeared first on Practical Ecommerce.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Automated-checkout company Grabango shuts down

RetailDive

The tech company was unable to secure the funding it needed to continue operating, a spokesperson said.

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Taco Bell Is Bringing Back the Double Decker Taco, Originally Discontinued in 2019

RetailWire

Taco Bell introduced the Double Decker in the 1990s.

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Boost retail success this holiday season with Flooid

RetailDive

By partnering with Flooid, retailers can not only survive the holiday rush but thrive, leaving customers satisfied and coming back for more.

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Georgia Burger King Swarmed by Cops After Sheriff Complains About Messed-Up Order

RetailWire

The sheriff deployed the department's resources at a Cobb County Burger King.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Amazon bundles online shopping of groceries and nonfood items

RetailDive

The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods in one cart.

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KFC Declares Chicken Wars and Launches Juicy New Original Recipe Tenders

RetailWire

KFC is launching a new line of Original Recipe Tenders, marking its latest move in the competitive fast-food landscape.

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Guitar Center names new chief stores officer

RetailDive

Mike Schultheis brings over three decades of experience and most recently served as PetSmart's senior vice president of U.S. stores.

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First Doritos Restaurant Opens at Crypto.com Arena

RetailWire

"Doritos After Dark" takes the snack's bold flavors to another level.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Amazon will reprise holiday beauty sale

RetailDive

This year the e-commerce giant will be competing for attention not just with rival retailers but also the November election.

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McDonald’s Much-Hyped Chicken Big Mac Criticized as ‘Bland’ on Social Media

RetailWire

McDonald's Chicken Big Mac sandwich may not be a big hit.

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Busting the myths of incrementality measurement in 2025

RetailDive

Discover how brands are leveraging iROAS to measure incremental sales and optimize retail media strategies across growing channels.

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Americans ‘Stressed’ About Finances, According to Survey

RetailWire

A poll taken by Primerica found inflation and debt are stressing out Americans.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Beyond Yoga opens New York City pop-up

RetailDive

The store concept, dubbed Club Beyond, will feature drop-in fitness and wellness classes, as well as workshops led by experts.

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Kohl’s Doubles Holiday Gift Assortment, With Thousands Under $20

RetailWire

The gifts just keep on coming at Kohl's, with deals for shoppers all season long.

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How to make delivery so fast it will scare your customers

RetailDive

Find out how crowdsourced delivery can improve your business operations no matter when your peak may be.

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Chick-fil-A News Roundup: Reopenings, Childbirth, and More

RetailWire

Recently, many stories and rumors have been circulating about Chick-fil-A.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Defend your brand market share from private label growth

Profitero

In the last year, private label (also known as store brand) market share hit an all-time high, commanding 22% of the share of sales in the United States and an even higher 52% of value sales in the UK.

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Starbucks’ CEO Reportedly Axing Many Promotions and Discounts

RetailWire

Starbucks is going back to its roots, serving high-quality coffee and restoring its community image.

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UK Advertising Exports Group Introduces New Leadership Icon Award at Advertising Week New York

Digital Doughnut

The award was launched by the UK Advertising Exports Group (UKAEG) to recognise exceptional leaders who have significantly strengthened UK-US relations within the advertising industry.

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Health and Beauty Transactions Surge at Bullring & Grand Central with PURESEOUL Opening

365 Retail

Health and beauty sales at Bullring & Grand Central have risen by 26 per cent year-on-year, as Hammerson continues to enhance its Birmingham city centre destination with new beauty and wellbeing brands. Among the key developments is the launch of PURESEOUL , the region’s first K-Beauty store, which opened on Friday, 11th October. In July 2024, health and beauty sales grew by 69 per cent compared to the previous year, making it the strongest performing category at the centre.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.