Fri.Oct 18, 2024

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How B2B Digital Commerce Is Transforming the Way Businesses Buy & Sell

Groove

Introduction: The Rise of B2B Digital Commerce Businesses in the B2B space have increasingly noticed the importance of digital commerce in their sales cycles. When potential buyers see an issue or pain point they want to address, they start to do their own research and explore their options. Brands that build a digital presence to engage these users can position themselves to bring in more leads and close more sales.

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Izola Turns One — And It’s Just Getting Started

Forrester eCommerce

We launched our genAI tool, Izola, one year ago today with the goal of helping clients accelerate progress on their top initiatives. To celebrate Izola’s birthday, we’re thrilled to share a few of the ways that our clients are deriving value.

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Amazon’s Latest Ambition: ‘Full-Funnel Advertising at Scale, for Everyone’

Retail TouchPoints

Amazon is no stranger to the world of advertising having first introduced ads in its online store 20 years ago. But last year something big happened in the Amazon ecosystem — it introduced TV advertising on its Prime Video streaming service. The significance of that move was evident at the fourth annual Unboxed conference for Amazon advertisers, which was dominated by sizzle reels of Prime Video content, appearances by the stars of that content and, most importantly, lavish repetition of the wor

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From Emerging Tech to AI: My New Forrester Mission

Forrester eCommerce

Meet Brian Hopkins who is starting his new role as VP, Emerging Technology & Principal Analyst at Forrester, where I'll focus on the transformative impact of artificial intelligence within our Data, AI, and Analytics service. This journey begins with insights from our upcoming report on investment strategies, aimed at helping organizations navigate the complexities of AI to drive real, measurable value.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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David’s Bridal Expands Loyalty Program Rewards to the Full Wedding Party

Retail TouchPoints

The David’s Bridal Diamond Loyalty program already boasts nearly 3 million members, and now the retailer is broadening its appeal to the entire wedding party — even the flower girl. Wedding party members now can access two new reward tiers with lower threshold levels to earn perks when reaching 1,000 and 2,999 points. Members earn one point for each $1 spent.

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BuyBuy Baby to close all stores less than a year after relaunch

RetailDive

The company said the move will allow it to transform "into a digital-first brand, focusing all our energy on providing an exceptional online shopping experience.

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More Trending

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CVS replaces CEO Karen Lynch with exec David Joyner

RetailDive

The financially struggling healthcare and pharmacy giant also pulled its earnings guidance, citing increased medical cost pressures in its health benefits unit.

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Lidl Launches New Appeal to U.S. Shoppers: ‘We’re the Super-est Supermarket’

Retail TouchPoints

Discount grocer Lidl is a big player in Europe, with more than 12,000 stores in 32 countries. But its reception since launching in the U.S. in 2015 has been more of a slow burn. The company now operates 170+ stores across nine east coast states and Washington, D.C., and it’s looking to boost its profile among American shoppers with a new brand campaign that will make it “impossible to not know who we are.

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Ulta looks to open 200 stores over the next 3 years as it plots growth in a tough market

RetailDive

Chief Financial Officer Paula Oyibo noted that this year and next “will be transitional years” as competition intensifies and category demand normalizes.

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CVS Appoints Insider as New CEO

Retail TouchPoints

CVS Health has named David Joyner as its new President and CEO, replacing the departing Karen Lynch, who stepped down in agreement with the company’s board of directors. Current chairman Roger Farah has been named Executive Chairman. Joyner was most recently EVP of CVS Health and President of CVS Caremark, the retailer’s pharmacy division. He has 37 years of health care and pharmacy benefit management experience, beginning his career at Aetna before joining Caremark Prescription Services as a re

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Software Founder Pivots to PPE Manufacturing

Practical eCommerce

In early 2020, Lloyd Armbrust's focus was the software company he had launched years earlier. Then the pandemic hit. The post Software Founder Pivots to PPE Manufacturing appeared first on Practical Ecommerce.

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Amazon Tests out (Another) New Grocery Format

Retail TouchPoints

Whole Foods is beloved for its focus on natural, healthy products, but it can be limiting. That’s why Whole Foods’ owner Amazon is reportedly testing out a number of grocery solutions to offer customers access to products not sold in Whole Foods (think items with artificial sweeteners or color additives), but without requiring them to stray too far from its anchor grocery chain.

Books 247
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Macy’s, Disney collaborate for the holidays with new collection and shop-in-shops

RetailDive

Disney will have shop-in-shops in 200 locations, including the department store’s iconic Herald Square flagship in New York City.

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FTC Tackles Tricky Subscription Tactics with Click-to-Cancel Rule

Retail TouchPoints

The Federal Trade Commission has passed a final “click-to-cancel” rule that will require subscription companies to make it as easy for consumers to cancel their enrollment as it was to sign up. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” said FTC Chair Lina Khan in a statement. “The FTC’s rule will end these tricks and traps, saving Americans time and money.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Adidas global sales exec to depart this month

RetailDive

Arthur Hoeld, a 26-year veteran of the sports apparel brand, will be replaced by Mathieu Sidokpohou, who arrived four years ago.

Apparel 105
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BuyBuy Baby to Close all Stores by Year-End, Go Digital-First

Retail TouchPoints

A little over a year after being acquired out of bankruptcy and reopening 11 physical stores, BuyBuy Baby has announced plans to become a digital-first brand and close all its brick-and-mortar locations by the end of this year, according to the retailer’s website. The brand was bought by baby care brand Dream on Me in July 2023 as part of the larger bankruptcy proceedings for then-parent company Bed Bath & Beyond.

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Netflix Grows Subscribers and Revenue in Q3 2024

RetailWire

New content and the ad-supported plan is growing Netflix's subscriber base and earnings.

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Is the Fear of Fraud Leading to Loss of Sales? AI Can Help.

Retail TouchPoints

Fraud has plagued retailers for quite some time, but the issue is now getting its time in the spotlight due to the increased use of AI within the industry, as well as consumers’ general awareness of the trend. In fact, a recent survey found that 87% of consumers are concerned about identity theft or fraud – a 24% increase from 2023 findings, when only 63% of consumers reported feeling this same type of concern.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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Target Drops 2 Taylor Swift Black Friday Exclusives

RetailWire

These releases continue a longstanding relationship between Taylor Swift and Target.

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Dollar General’s pOpshelf Refreshes Stores, Loyalty Program and App

Retail TouchPoints

Dollar General will kick off a new customer loyalty program for its pOpshelf banner by the end of this year, offering 10 reward points for each dollar spent and a $5 reward for every 1,000 points accumulated. The retailer also has debuted a new pOpshelf app and updated its pOpshelf stores to its newest format. Exclusive loyalty program perks will include 15% birthday rewards and double points days.

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Starbucks CEO Brian Niccol Says He’s Looking Into Company Staffing Shortages

RetailWire

The new Starbucks CEO is trying to address the problems in his company.

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The Weekly Closeout: Foot Locker partners with the Chicago Bulls, H&M pops up in New York

RetailDive

The footwear retailer’s deal includes a series of community events, in-store activations and more, while the apparel retailer’s pop-up store runs for two months.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Frasers Group Opens FRASERS Store in Maidstone

365 Retail

Frasers Group has opened its latest FRASERS store at Fremlin Walk Shopping Centre in Maidstone, continuing the brand’s expansion across the UK. The 70,000-square-foot store is spread over two floors and includes Sports Direct , Sofa.com, USC, Evans Cycles, GAME, and Jack Wills. This new addition has created over 40 jobs, furthering the group’s investment in local communities.

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Popshelf updates all stores to new format, will exit Dollar General locations

RetailDive

The higher-priced dollar store concept is rolling out a new app and loyalty program, with plans to exit its DG Market shop-in-shops.

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Walmart Announces ‘Inflation Free’ Thanksgiving Dinners for Less Than $7 Per Person

RetailWire

Walmart is offering affordable Thanksgiving dinner options.

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Advisory board formed for Elfbar and Lost Mary operator

TalkingRetail

HG Innovation, the operator of the Elfbar and Lost Mary brands, has announced the formation of an advisory board to provide strategic advice to the company.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Retail Visual Merchandising & Display Awards Celebrate 30 Years 

365 Retail

The Visual Merchandising and Display Awards are now open for entries, marking their 30th anniversary in 2025. This prestigious event offers free entry and allows participants to submit an unlimited number of projects, with the deadline set for 22nd December 2024. The awards celebrate excellence in retail visual merchandising and display, with popular categories such as Best Window Display, Sustainable/Eco Friendly Scheme, Best Use of Mannequins, Best In-Store Branding/Theme, and Best Christmas W

Retail 57
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Thousands of vapes seized in Nottinghamshire raids

TalkingRetail

Nearly 1,500 illegal vapes have been confiscated by trading standards officers from just two stores during raids in Newark, Nottinghamshire. Officers used a specialist tobacco and vape detection dog and discovered 1,437 illegal vapes, estimated to be worth £18,861.

Retail 59
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Habit Burger & Grill Giving Away Free Pepsi Drinks: Here’s How To Get One

RetailWire

Habit Burger & Grill has officially launched an enticing promotion today, October 18, 2024, offering customers a free large PEPSI with the purchase of its popular Double Charburger.

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Raising taxes for retailers is raising taxes for ‘working people’, says Bira

TalkingRetail

Any move in the Budget to increase employers' national insurance (NI) rates would hit small retailers hard, the British Independent Retailers Association (Bira) has warned.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!