Fri.Jan 26, 2024

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Advice to a New Ecommerce Merchant

Practical eCommerce

A longtime insurance salesman considers launching his own business. "Where do I begin?" he asks. The post Advice to a New Ecommerce Merchant appeared first on Practical Ecommerce.

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2024 Is The Make Or Break Year For CDPs

Forrester eCommerce

I’m pleased to announce the publication of The B2C Customer Data Platform Landscape, Q1 2024. Forrester’s landscape research is a valuable resource for marketers to understand and differentiate the range of solutions available to them in a very dynamic market.

B2C 284
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Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’

Retail TouchPoints

Stitch Fix has partnered with streaming music service Spotify to create an interactive experience that combine’s Spotify’s “sonic sensibilities” and Stitch Fix’s styling expertise to give shoppers a “Style Tune Up.” Shoppers can get personalized outfit recommendations based on the trends from Stitch Fix’s 2024 Style Forecast along with curated #OOTD (outfit of the day) playlist on Spotify to amp up their getting-ready routine.

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Future of Content Management: Highlights from CMS Kickoff 2024

Fastr

The recent CMS Kickoff 2024, hosted by Boye & Co , brought together industry leaders, innovators, and disruptors in the content management space. As a leading Digital Experience Composition provider, Fastr was present to showcase our commitment to pushing the boundaries of digital experiences.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Why Backend Orchestration is the True Payment Experience Unlock

Retail TouchPoints

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. But although brands have invested heavily in functions like product discovery, merchandising and on-site personalization, consumers largely face the same old headaches when they’re finally ready to make a purchase.

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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS be

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T-Mobile’s ‘Hulu On Us’ Brings Trouble for Users

RetailWire

T-Mobile's latest perk, Hulu On Us, was launched just yesterday, but the joy was short-lived for some users who ran into trouble trying to claim their free Hulu subscription.

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Levi’s to Cut 10% to 15% of Corporate Workforce in First Phase of New Productivity Initiative

Retail TouchPoints

As Michelle Gass readies to formally take the reins on Jan. 29 , Levi Strauss & Co. has announced a “multi-year global productivity initiative,” dubbed Project FUEL, that is designed to accelerate the company’s long-term profitable growth. The first phase of what is expected to be a two-year optimization effort will see a 10% to 15% reduction of Levi’s global corporate workforce that will take place in the first half of 2024.

Apparel 261
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Most shoplifting is not organized retail crime: report

RetailDive

As store traffic picked up since the pandemic, so has shoplifting, though there were fewer reports last year than in 2019, per the Council on Criminal Justice.

Retail 118
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Target Goes on Health Kick with Addition of More Than 1,000 New Wellness Products

Retail TouchPoints

Target is introducing more than 1,000 new wellness-related products starting at just $1.99 in a bid to “support guests on their wellness journey without stretching their budgets.” New products range from apparel and accessories to dietary supplements, vitamins and wellness-focused tech. Among the 1,000 new products, hundreds will be exclusive to Target. “Wellness has been redefined to encompass a more holistic way of living — and it’s also different for every person,” said Ri

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Levi’s to lay off as much as 15% of its workforce

RetailDive

Incoming CEO Michelle Gass will oversee the ongoing pivot to DTC as the denim brand continues to struggle with its growth plans.

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Kroger Sets Biodiversity and Pollinator Protection Goals for Produce Supply Chain

Retail TouchPoints

Kroger will require its fresh produce suppliers to use Integrated Pest Management (IPM) practices for all products they sell to the supermarket giant by 2028 or 2030, depending on the grower’s size. Medium- to large-sized growers will be expected to meet the goal by the end of 2028, while small growers will have until 2030 to comply. Encouraging growers to use less pesticides to help protect pollinator health is part of Kroger’s “Thriving Together” ESG strategy , which includes seafood sustainab

Supplies 258
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Booker brings back Scratch2Win promotion for Premier stores

TalkingRetail

Booker is to bring back its basket-building Scratch2Win promotion in Premier convenience stores. This year, the promotion will offer £1.3m in prizes, including the star prize of a new Mini car.

Retail 97
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Microsoft Teams Hit by Outage, Impacting Users Across Americas

RetailWire

Microsoft recently experienced a hiccup with their Teams platform, causing users across North and South America to encounter significant issues. The problem didn't instantly resolve, even after a failover operation was initiated.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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January 2024 SEO News Recap

ROI Revolution

Welcome to our January 2024 SEO News Recap! In December , we shared the latest on recent core algorithm updates, Bing Chat, how Google is using AI to understand videos, and more. This month, we have the latest news on brand new Google Search capabilities, how breakthroughs in AI are changing organic search, what Google thinks about AI-generated imagery, and much more.

SEO 78
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Microsoft Teams Hit by Outage, Impacting Thousands of Users

RetailWire

Microsoft recently experienced a hiccup with its Teams platform, causing users across North and South America to encounter significant issues.

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Single-use vapes ban ‘set to be announced next week’

TalkingRetail

Disposable vapes are set to be banned in England in a bid to prevent under-age take-up of the devices, according to The Telegraph. The newspaper reports that the announcement is due to be made next Monday (29 January).

Retail 90
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Tuft & Needle founder launches Boring Mattress Co

RetailDive

Daehee Park, alongside Tuft & Needle’s ex-Head of Product Tyler Marino and Corben Leo, wants to “cut the crap” out of mattress shopping.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Dollar General’s Paul Bucalo Joins Analytics Unite Roster to Talk Optimizing Infrastructures

RIS News

Dollar General has entered the analytics conversation set to take place during our esteemed Analytics Unite event from May 1-3 in Chicago.

Events 94
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REI to lay off 357, including 200 at corporate headquarters

RetailDive

This week’s move is the company’s third round of layoffs in less than 12 months.

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Elon Musk’s xAI Looks To Raise $6 Billion Investment  

RetailWire

Elon Musk's artificial intelligence startup xAI, which set out to create AI tools that "assist humanity in its quest for understanding and knowledge," is currently in discussions to gain investments of up to $6 billion at a proposed value of $20 billion.

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Babies R Us to expand into Mexico

RetailDive

Its first store in the region is set to open in the second half of the year, followed by a flagship e-commerce platform and additional stores.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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How the LinkedIn Algorithm Works [2024 Changes & Updates]

CPC Strategy

LinkedIn bills itself as “the world’s largest professional network” — and they have the numbers to prove it. With 1 billion members in more than 200 countries and territories worldwide, LinkedIn is immensely popular and well-used.

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The Weekly Closeout: Petco deepens healthcare ties as Sephora’s leadership shakeup continues

RetailDive

The pet retailer partnered with Nationwide on customizable pet insurance, while the beauty retailer’s top ranks saw more movement.

Retail 104
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Antalis Joins the Self-Adhesive Industry Sustainability Action Group

365 Retail

Antalis recently announced its role as one of the founding members of the Self-Adhesive Industry Sustainability Action Group (SAISAG). Here, Antalis’ Director of Visual Communications, Chris Green, talks about the work Antalis has been doing to improve access to sustainable products, and why he sees collaboration across the industry as vital in finding solutions to some of the more complex sustainability issues.

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Despite stock slide, Birkenstock is positioned for growth: analysts

RetailDive

Company executives said the footwear brand has room for pricing adjustments to help offset inflation effects on the bottom line.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Mango Launches First Store on Roblox for Digital Fashion Experience

365 Retail

Mango has marked its entry into the digital world with the opening of its first store on Roblox , an immersive global platform. This move signifies Mango’s commitment to bridging the gap between the physical and virtual fashion worlds. Located in the Roblox-based virtual Outfit Shopping Mall, Mango’s store offers users the opportunity to purchase exclusive Mango Teen digital garments and products for their avatars.

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Too Good To Go app boasts 30 million meals saved since launch

TalkingRetail

Surplus food redistribution app Too Good To Go says it has reached a milestone 30 million meals saved since launching in the UK eight years ago.

Retail 71
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Content Commerce Will Keep the Tills Ringing in January

365 Retail

Once upon a time, the January sales were a key period for retailers. But as consumer buying patterns have shifted inexorably by Black Friday promotions and other factors, they no longer hold the same appeal. With the CBI forecasting that January 2024 retail sales volumes will fall well below seasonal norms , and the Institute for Fiscal Studies predicting a recession in the first half of the year, retailers could be forgiven for having a gloomy outlook this January.

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Job Cuts Announced at Salesforce

RetailWire

Salesforce, the 70,000 employee company known for cloud-based customer relationship management (CRM) software, is slimming down its workforce. The tech company plans to lay off about 700 employees, or roughly 1% of its current workforce. This step seems to be in line with its cost-saving measures, which have been a focal point for the company, especially in the last year.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.