Thu.Mar 28, 2024

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The State Of Consumer Usage Of Generative AI, 2024

Forrester eCommerce

As is often the case with poorly understood tech that promises to change the world, consumers worry about its ethics and human impact. Yet a vast majority of these skeptics will use (and love) genAI during 2024, whether they know it or not.

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Urban Efficiency: Strategies for Streamlining Last Mile Delivery Amid Growing Congestion

Retail TouchPoints

Recent reports show that traffic delays cost U.S. drivers an average of 51 hours of lost time in 2022, and that number is on the rise — in 2021, the average was 36 hours. For the typical commuter, those lost hours can be frustrating. They extend the workday and increase fuel expenses. In fact, some studies have even found that traffic takes a toll on drivers’ health by increasing stress levels.

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Wasm Today, AI Tomorrow: KubeCon Expands Its Reach 

Forrester eCommerce

Kubecon is the place where big tech and large enterprise cloud users converge with open-source communities and startups to collaborate on the latest trends in cloud-native. Generally, Kubernetes (K8s) has become the epicenter of platform engineering innovation with that trend continues this year.

Customer 466
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Pacsun Celebrates One-Year on Roblox with New Slick Rick Collab

Retail TouchPoints

Pacsun is partnering with hip-hop artist Slick Rick to celebrate the one-year anniversary of its Los Angeles Tycoon experience on Roblox. Over the past year the experience has garnered 60,000 monthly active users and 11 million visits overall. For the collaboration, users can interact with a 3D non-player character (NPC) digital avatar of Slick Rick within the Los Angeles Tycoon experience to earn exclusive digital items and rewards inspired by the rapper’s iconic accessories.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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These Six Marketing Priorities Are Different In Growing B2B Companies

Forrester eCommerce

My recent analysis of Forrester’s Marketing Survey, 2024, reveals that growing organizations face many of the same challenges as organizations with no growth, but they order their marketing priorities differently.

B2B 410
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Home Depot Boosts Pro Offering with $18.25B Acquisition of SRS Distribution

Retail TouchPoints

The Home Depot is acquiring building products distributor SRS Distribution for $18.25 billion in a bid to accelerate the growth of its pro offerings. The deal, which is expected to close by the end of the retailer’s fiscal 2024 in late January 2025, is subject to customer closing conditions and will be funded through a combination of cash and debt. SRS serves several verticals of residential and commercial professionals, including roofers, landscapers and pool contractors.

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Hy-Vee Taps Agency Alum as New CMO, Sets Sights on Retail Media Growth

Retail TouchPoints

Since launching its retail media network, RedMedia , in September 2023, Hy-Vee has been focused on building out its media offerings and capabilities. Now, to support this long-term growth vision, the grocery retailer has hired a new EVP and Chief Marketing Officer (CMO), who also will act as President of RedMedia. Jessica Hendrix will begin her tenure on April 16, reporting directly to Hy-Vee President Donna Tweeten.

Retail 263
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Home Depot to acquire building products supplier for $18.25B

RetailDive

The move to buy SRS Distribution will help the home improvement company lean in to its plan to boost business with its pro customers.

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Visa, Mastercard Settlement Represents Major Victory in Merchants’ Fight Against Swipe Fees

Retail TouchPoints

After nearly 20 years of litigation, Visa and Mastercard have reached a settlement with U.S. merchants worth an estimated $30 billion that will lower the interchange fees (commonly referred to as swipe fees) that merchants are charged when customers use credit or debit cards. The antitrust settlement is one of the largest in U.S. history, according to Reuters , and if it receives court approval it would resolve most of the ongoing claims against Visa and Mastercard, which began in 2005.

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BrewDog unveils new low ABV beer Cold Beer

TalkingRetail

BrewDog presents new low alcohol Cold Beer (3.4% ABV). A 3.4% ABV lager, Cold Beer uses historic brewing techniques from the Kolsch style, fermenting the beer with an ale yeast but at a lower lager temperature, hence the term ‘Cold Beer’.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Costco’s Hot Dog Remains at $1.50 Despite Prices Spiking Elsewhere

RetailWire

Over the last few years, inflation has caused prices to creep up and impact pretty much everything. However, Costco is still keeping the price of its hot dog-soda deal where it is.

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Next Generation of Product Experience Management (PXM) | Salsify

Salsify

Product experience management (PXM) has evolved dramatically over the past decade to meet the demands of the growing, ever-changing digital shelf, and the consumers found here. To no surprise, the next generation of PXM will evolve further still to better meet these demands.

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Subaru Recalls 118K Vehicles Due to Air Bag Sensor Issue

RetailWire

Subaru is recalling 118,000 SUVs and sedans in the United States due to a faulty sensor that might hinder air bag deployment during a crash, as per the National Highway Traffic Safety Administration (NHTSA) announcement on Wednesday.

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Beautycounter breaks into fragrances

RetailDive

At launch, the collection includes five fragrances and will be available on the brand’s website, stores and through its team of independent sellers.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Waffle House Workers Strike for Fair Pay and Better Working Conditions

RetailWire

Waffle House workers in Conyers, Georgia, are now on their third day of striking over what they call the company's unfair policies. Led by the Union of Southern Service Workers (USSW), Waffle House employees are demanding an end to the mandatory "meal credit" deductions from their paychecks, along with better wages and improved working conditions.

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Hancocks launch ‘healthier’ proposition

TalkingRetail

'Healthier at Hancocks' will see the confectionery wholesaler offer retailers healthier choices to add to the in-store offering to maximise sales and attract new customers. Focus areas include healthier snacks and energy, with the aim to make enjoyable, healthier choices accessible and affordable for everyone.

Retail 95
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Amazon says it removed over 7M fake goods in 2023

RetailDive

The e-commerce giant, which has long faced scrutiny over counterfeits, said it invested more than $1 billion into fighting fakes last year.

eCommerce 118
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AI-powered Internal Linking Tools

Practical eCommerce

Internal links are critical for organic search rankings — and mega time-consuming. Yes, AI can help. The post AI-powered Internal Linking Tools appeared first on Practical Ecommerce.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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KP Snacks introduces Tyrrells in recycled plastic packs

TalkingRetail

KP Snacks has announced the introduction of 25% recycled content packaging across its Tyrrells sharing range. This new packaging initiative, which incorporates recycled soft plastics, will reduce reliance on virgin plastics for packaging.

Retail 92
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The Backroom: Why it’s so hard for retailers to do the right thing

RetailDive

Businesses face new ethical questions and must act with more transparency in what corporate integrity expert Alison Taylor calls a turbulent world.

Retail 108
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Tilda launches new ad campaign

TalkingRetail

Tilda has unveiled its new multi-channel campaign worth over half a million pounds, which explores the versatility of rice ‘no matter your background or lifestyle’.

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March 2024 SEO News Recap

ROI Revolution

Welcome to your March 2024 SEO News Recap! This month, we have the latest news on algorithm updates, spam policy, ChatGPT, carousel rich results, and more. Jump to each March 2024 SEO News Recap news topic using the links below: Key Takeaways from the March Algo Updates Manual Actions Hit Websites After Google Spam Policy Updates Which Aspects of Page Experience Are Used in Rankings?

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Navigating Beyond Price: Exploring New Avenues for Growth in the Consumer Products Industry

Wiser

In an illuminating revelation from Deloitte’s 2024 consumer products industry outlook , half of the consumer product companies surveyed express a pivot away from relying on price increases as a growth strategy, signaling a paradigm shift in how businesses approach market expansion and consumer engagement. This transition is underscored by a mere 2 percent of respondents citing price hikes as a key strategy for 2024, a clear indication of the changing tides.

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Baltimore Bridge Collapse Could Cost Carnival Cruise Line $10M

RetailWire

Carnival Cruise Line revealed that its 2024 earnings could take up to a $10 million hit due to the Baltimore bridge collapse.

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H&M Group plans to invest more in physical stores, including refurbishing 250 globally

RetailDive

The fast-fashion company has been shuttering hundreds of locations and growing its e-commerce, but said the pace of closures will slow this year.

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Set and Adjust Retail Pricing Strategies and Promotions Like a Pro

Dynamic Action

Summary Fashion companies are projected to double tech investments by 2030 to remain competitive. Retailers often need help in planning or adjusting prices and promotions due to overwhelming volumes of data and manual processes. Implementing a retail intelligence solution can streamline decision-making by providing insights and data-driven strategies for pre-season planning and in-season trading.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Easter spending expected to rise to £1.9bn, says GlobalData

TalkingRetail

UK consumers are set to spend £1.9bn this Easter, a 4.0% increase on 2023. Spend on Easter food and drink is expected to drive the uplift as consumers plan to splash out, feeling less restricted by financial pressures amid the cost-of-living crisis, according to a… This story continues at Easter spending expected to rise to £1.

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Every room in the house is ‘where the customer wants us to go’: Bath & Body Works CEO

RetailDive

Gina Boswell said the brand is now in roughly 40% of American households as it expands its assortment to areas like laundry.

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Coventry Nisa Local donates £2,000 to Zoe’s Place Baby Hospice

TalkingRetail

Nisa Local Riley Square in Coventry has donated £2,000 to Zoe’s Place Baby Hospice through their Making a Difference Locally (MADL) fund. Zoe’s Place Baby Hospice in Coventry provides specialist palliative care for babies and young children with life-limiting illnesses.

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Haus Labs by Lady Gaga doubles down on Europe

RetailDive

The brand this week began selling in over a dozen countries through its partnership with Sephora.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.