Mon.May 13, 2024

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B2B Marketers Expect To Do More With More – But It’s Not As Good As It Sounds

Forrester eCommerce

In Forrester’s Marketing Survey, 2024, nearly 900 global B2B Marketing executives and operations leaders indicated they expected an overall Marketing budget increase. Breaking that down further, 67% expected their technology budget to increase, 62% anticipated a larger programs budget, and even 59% projected to spend more on personnel.

B2B 293
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How UrbanStems Leverages AI to Manage Peak-Season Customer Service

Retail TouchPoints

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less than two weeks? And just to make things even more complicated, what if your (perishable) product was a gift laden with significance because of the emotional ties between the giver and the recipient? Laura McDonald, UrbanStems Those questions aren’t theoretical for UrbanStems , a DTC florist that must deal with two of these ultra-compressed holiday seasons — Valentine’s Da

Customer 293
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Lessons from Building a People-first Culture

Practical eCommerce

A serial entrepreneur looks back. Employees and attitude drove his success — more than the products or services. The post Lessons from Building a People-first Culture appeared first on Practical Ecommerce.

eCommerce 121
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Slam Dunk? Dick’s Taps into WNBA’s Hot Streak with Line of Co-Branded Girls’ Apparel

Retail TouchPoints

DSG , Dick’s Sporting Goods’ exclusive performance apparel and gear brand, has teamed up with the Women’s National Basketball Association (WNBA) to launch a co-branded girls’ apparel collection. As the official sporting goods retail partner of the WNBA, Dick’s already carries an assortment of WNBA apparel and equipment, but this new collection is the first collaboration creating products specifically designed for young girls.

Apparel 260
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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IKEA Oxford Street Delays Store Opening to Spring 2025 Amid Extensive Renovations

365 Retail

IKEA UK has announced a revised opening date for its new Oxford Street store, now set for spring 2025. The delay comes as renovations intensify on the historic Grade II listed building spanning seven floors, which will house the new city store. The project is led by Ingka Investments, the investment arm of Ingka Group , the principal retailer of IKEA.

Events 114
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Reebok Debuts AI-Powered Custom Sneaker Design Tool on Instagram

Retail TouchPoints

Reebok has launched an AI-driven fashion experience on Instagram that allows customers to create their own digital sneakers from photo memories. The tool is the first launch from Reebok’s partnership with Futureverse , announced late last year , to develop a series of AI, web3 and blockchain-based gaming and metaverse activations. Image courtesy Reebok Called Reebok Impact, the experience allows Instagram users to immortalize their memories in the form of a Reebok digital sneaker by sending phot

Arts 256

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Target to Carry Pride-Themed Merchandise, but Only in ‘Select’ Stores

Retail TouchPoints

Seeking a middle ground on support for LGBTQ+ causes as Pride Month approaches, Target will offer Pride-themed adult apparel and home goods in “select stores, based on historical performance,” with the full collection available online. The retailer was embroiled in controversy last year when it pulled Pride-themed products from shelves after threats, protests and vandalism in some stores.

Document 253
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Amazon Beauty’s Summer Beauty Haul Returns

RetailWire

As the summer approaches, Amazon Beauty is rolling out its much-anticipated Summer Beauty Haul.

Fashion 111
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Are Queues Really a Good Thing?

Retail TouchPoints

Few signs of success are as glaringly obvious for retailers as a queue forming outside your door. For many it’s a dream come true. But does a queue always spell success? I’ve spent my entire adult life working in retail and hospitality, from a Wafflemeister in London to hundreds of currency exchange spots worldwide. My recent work writing a book about tourism retail has involved speaking with a huge range of other retailers, from luxury executives to humble small shop owners.

Books 238
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T-Mobile, AT&T, & Verizon Fined $10.2M for ‘Unlimited’ Claims

RetailWire

T-Mobile, AT&T, and Verizon have all been slapped with a fine.

Mobile 111
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Post Offices see highest ever monthly levels of cash deposits and withdrawals

TalkingRetail

New figures reveal a significant increase in cash transactions at Post Office branches in April, with cash deposits and withdrawals across the counter totalling £3.48bn across 11,500 branches, their highest levels ever. In the UK, total cash deposits (business and personal) stood at £2.

Retail 110
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How Target will celebrate Pride this year

RetailDive

After last year’s massive backlash, the retailer’s collection won’t include items for children and will be sold only in some stores and online.

Retail 106
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The Retail Technology Show Grows the Number of Senior Level Retailers and Retail Decision-Makers Visiting the Event

365 Retail

As well as increasing overall visitor head count by +28% year-on-year, the Retail Technology Show (RTS), the event that connects retail’s changemakers and cutting-edge technology providers, has revealed that the number of senior, decision-making retail attendees also grew in 2024, with over eight in ten visitors in senior level roles. Retail Technology Show grows senior retailer audience numbers Already known as the industry’s one-stop shop for innovation, the RTS delivered its biggest ever sh

Events 105
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KidKraft files for Chapter 11 bankruptcy

RetailDive

The toy company plans to sell all of its U.S. and Canadian assets to Backyard Products.

Toys 101
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Popular Sriracha Sauce to Cut Production This Summer

RetailWire

The popular condiment may be tougher to find than ever.

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Midcounties Co-operative recognised for improved responsible business score

TalkingRetail

The Midcounties Co-operative has been recognised for its continual focus on being a responsible business, whether that be its aim to reduce its carbon footprint or helping young people in to work.

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Cyberattack Disrupts Ascension Healthcare, Ambulances Diverted

RetailWire

A significant cyberattack has struck the core of the U.S. healthcare system, sending shockwaves through Ascension, a nonprofit network encompassing 140 hospitals across 19 states.

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Instacart sees smart carts as key growth driver

RetailDive

The company expects to deploy thousands of its screen-equipped carts in grocery stores by the end of 2024, CEO Fidji Simo said.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Costco Emerges as a Hot Spot for Birthday Celebrations

RetailWire

A TikTok video showcasing a Tennessee woman surprising her husband with a birthday celebration at Costco has gathered more than 11 million views.

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Adore Me launches AI design tool

RetailDive

AM by You, which uses generative AI, allows consumers to create their own customized bralette and panty set.

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AMC Announces First Quarter Earnings

RetailWire

AMC Entertainment Holdings Inc. recently unveiled its first-quarter report, showcasing positive results. Revenues surpassed analyst expectations by 4%, totaling $951 million.

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Lilly Pulitzer unveils new logo for the first time in over 15 years

RetailDive

The move is part of a broader brand refresh that is intended to modernize the 65-year-old resort apparel company.

Apparel 89
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Apple Store Workers in Maryland Vote to Authorize Strike

RetailWire

In a decisive move reflecting mounting frustrations among workers, members of the International Association of Machinists and Aerospace Workers’ (IAM) Coalition of Organized Retail Employees (IAM CORE) have overwhelmingly approved a strike at the Apple retail store in Towson, Maryland.

Retail 95
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S&P Global revises Staples outlook to stable

RetailDive

But the firm warns that a slow return to the office may worsen declining paper and printer sales and that printing won’t return to pre-pandemic levels.

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SheerID Achieves Privacy Extension to ISO 27001:2013 Certification Status

SheerID

SheerID’s Privacy Information Management System is in compliance with the stringent standards of the ISO and the IEC.

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How to harness customer insights in the age of information overload

RetailDive

Navigate the data maze: unveiling the power of unsolicited feedback in customer insights.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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How to Pick the Right Solution to Promote Your Gated Offer

SheerID

Getting a gated offer in front of new audiences can be challenging. SheerID can help you find the right solution to meet your marketing goals.

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Former Bed Bath & Beyond sues Hudson Bay investors for $300M

RetailDive

The lawsuit states that the hedge fund reaped a short-swing profit weeks before the retailer's bankruptcy. Hudson Bay disputes the claims.

Retail 82
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Omnichannel analytics: shopper understanding and omnichannel KPIs

Profitero

Setting the stage for success through shopper understanding and omnichannel KPIs Omnichannel analytics is the key to providing a seamless and integrated customer experience across various channels. This includes brick & mortar stores but also online platforms, mobile apps, social media, and any other touchpoints where customers interact with a brand.

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How to win Gen Z shoppers with the channels and people they trust

RetailDive

Brands looking to gain an edge over their competitors can optimize the three remaining information sources by harnessing the power of trust through these strategies.

Channel 82
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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.