Wed.Jul 03, 2024

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Generative AI Marketing Use Cases In APAC

Forrester eCommerce

I’m pleased to announce the publication of the second of my two APAC generative AI (genAI) B2C marketing reports, Generative AI Marketing Use Cases In APAC (client-only access).

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Call the Men in Black: Alien Spacecraft Crashes into Roswell Bealls Store

Retail TouchPoints

Image courtesy Bealls The Bealls store in Roswell, N.M. is celebrating that town’s famed relationship with UFOs and all things extraterrestrial with the installation of immersive space alien artwork, just in time for Roswell’s annual UFO festival. The move is part of a larger localization effort on the part of Bealls to bring regional flavor to its stores.

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Architects Demonstrate Value By Showcasing Business Outcomes.

Forrester eCommerce

Enterprise architecture teams must take action to demonstrate their value to the overall business — read this blog for some key best practices and activities that EA professionals can undertake.

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The Unseen Ethical Considerations in AI Practices: A Guide for the CEO

Retail TouchPoints

Artificial intelligence (AI) is only accelerating its adoption among global corporate enterprises, so CEOs and business leaders are positioned at the confluence of innovation and ethics as it relates to implementing AI projects in their businesses. While technical prowess and business potential usually are the focus of conversations around AI, the ethical considerations are sometimes overlooked, especially those not immediately obvious.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Greeking Out: Aristotle’s Guide To AIOps Mastery

Forrester eCommerce

Aristotle’s wisdom nails it: mastering precision, appropriateness, timeliness, intentionality, and methodology isn’t just for anger management — it's crucial for AIOps too. In the chaotic world of IT, we need to separate the signal from the noise and act with clear intention.

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FTC Blocks Tempur Sealy’s $4 Billion Mattress Firm Acquisition

Retail TouchPoints

All five Federal Trade Commissioners voted to halt Tempur Sealy International ’s planned $4 billion acquisition of Mattress Firm , saying that as the world’s largest mattress supplier and manufacturer, Tempur Sealy’s purchase of the 2,400 -store retailer would give it “the ability and incentive to suppress competition and raise prices for mattresses for millions of consumers,” according to an FTC statement.

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More Trending

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Bookshop.org Plans Promo to Fight Prime Day Pandemonium

Retail TouchPoints

While other retailers launch competing sales around Amazon ’s Prime Day in the hopes of riding the ecommerce giant’s coattails, for Bookshop.org , Amazon’s annual sale event highlights bigger existential concerns. The platform’s sole mission is to keep independent bookstores alive amid the threat of digital convenience instigated by Amazon itself. Despite expanding well beyond its early niche in books, Amazon still captures more than 50% of book sales in the U.S., and many readers will flock to

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Want To Create Journey Maps That Accomplish Your Goals? Get Clear On Purpose!

Forrester eCommerce

Journey maps are STILL wildly popular, and for good reason: Done right, they can transform the customer experience (CX) your company delivers and even alter its culture.

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Monica + Andy Founder Details Multiple Expansion Paths for Baby Retailer

Retail TouchPoints

Unlike many DTC brands that were born online and later found their way into physical retail, Monica + Andy has had a strong brick-and-mortar presence almost since its 2015 founding. Beginning with a single “guide shop” in Chicago’s Lincoln Park neighborhood, the babywear retailer “actually had 18 physical retail locations in our first three years,” said Founder and CEO Monica Royer.

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2024 Paris Olympics & Paralympic Games: A Big Opportunity For Brands

Forrester eCommerce

Despite the post-election trauma in France, brands sponsoring the Paris 2024 Olympic games should be able to leverage their investments. There is a huge contrast between the current political context today in France and the universal message that the Olympic games will convey in about three weeks.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Grove Collaborative, Blueland Promote Plastic-Free July Initiatives

Retail TouchPoints

Two brands known for their commitment to sustainability, Grove Collaborative and Blueland , are marking Plastic-Free July with new tools and a fun consumer campaign, respectively. Grove has launched its Beyond Plastic Impact Tracker , which discloses the amount of plastic avoided and recovered in each order, with the goal of engaging customers more directly in the fight against single-use plastic waste.

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Black farmers call on Tractor Supply CEO to resign following diversity about-face

RetailDive

John Boyd, president of the National Black Farmers Association, a Tractor Supply shareholder and fourth-generation farmer, said he has tried to reach out to the company’s top executive.

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Charts: Global Workforce Outlook Q2 2024

Practical eCommerce

Per a recent PwC survey, the global workforce is experiencing much upheaval from technology and other forces. The post Charts: Global Workforce Outlook Q2 2024 appeared first on Practical Ecommerce.

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Glossier inks partnership with USA Basketball Women’s National Team

RetailDive

The beauty brand in March expanded its partnership with the WNBA, which initially launched in 2020.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Jollibee & Compose Coffee Merger: What We Know

RetailWire

Jollibee is one of the most popular fast-food restaurants in the world.

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Ikea majority owner invests in real estate in NYC

RetailDive

Ingka Investments plans to build a retail and office space three minutes from Grand Central Station and Bryant Park.

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BYD Set To Overtake Tesla as Leading EV Manufacturer

RetailWire

According to a recent report by Counterpoint Research, Chinese electric vehicle maker, BYD is en route to surpass Tesla in battery electric vehicle sales this year.

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FTC blocks Tempur Sealy’s proposed $4B takeover of Mattress Firm

RetailDive

The mattress giant expressed confidence in its ability to prevail in court and close the deal later this year or early next.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Sprite partners with Pringles Hot

TalkingRetail

Sprite has teamed with Pringles Hot to launch cross-category POS for convenience stores. To help customers take advantage of this cross-category opportunity, Sprite is partnering with popular mealtime occasions and brands including Pringles Hot!

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Sam Ash assets acquired for $15.2M

RetailDive

Mexican company Gonher is purchasing “substantially all” of its assets, following the music retailer's Chapter 11 bankruptcy in May.

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New Data Shows YouTube Leads the Way in Influencing Kids’ Purchases

RetailWire

A new report has revealed that YouTube has become the go-to destination for children seeking their favorite shows like "Peppa Pig" as well as the leading platform influencing their buying decisions.

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Toy company Basic Fun to restructure in bankruptcy

RetailDive

The bankruptcy of its largest customer, Toys R Us, along with the pandemic and supply chain issues squeezed liquidity, leaving Chapter 11 as the best way to save the company.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Steve Ballmer Surpasses Bill Gates in Wealth Rankings

RetailWire

Steve Ballmer, the former CEO of Microsoft and current owner of the NBA's Los Angeles Clippers, has overtaken Microsoft co-founder Bill Gates in the list of the world's richest people.

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Hoka’s latest avian-themed ads look to shore up favor among runners

RetailDive

Establishing a stronger connection to runners comes as legacy rivals like Nike have seen their foothold in the community slip.

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FDA Bans Brominated Vegetable Oil in Food and Beverages

RetailWire

The FDA has announced a ban on the use of brominated vegetable oil (BVO) in food items, citing safety concerns.

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Food and drink sales during Euro 2024 quarter-finals set to surpass £200m

TalkingRetail

Retail spending is predicted to hit £311.5m during the UEFA Euro 2024 quarter-finals, which kick off on Friday 5 July, a new report reveals. The Men’s UEFA Euro 2024 Spending Report by savings site VoucherCodes.co.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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M&S to Open New Flagship Store in Bath’s SouthGate

365 Retail

M&S has announced plans to open a brand-new 83,000 sq ft flagship store in Bath, relocating to a new location at SouthGate. This move represents a £17m investment by the retailer, aimed at offering the very best shopping experience for its customers and securing M&S’s future in Bath. Customers will be able to shop for both M&S Food and the retailer’s extensive Clothing & Beauty ranges from the new location once it opens.

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Diamond Shruumz Microdosing Candy Under FDA Investigation for Death

RetailWire

Diamond Shruumz previously refused to pull its candy from shelves.

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M&S Announces New Flagship Store in Bristol’s Cabot Circus

365 Retail

M&S has announced plans to return to Bristol with the opening of a brand-new flagship store in Cabot Circus. The 80,000 sq ft store is backed by a £21m investment by the retailer and is expected to create up to 150 jobs. This new store will offer customers the very best of M&S Food, Clothing, and Beauty. The opening of the Cabot Circus store is part of M&S’s store rotation strategy, ensuring that the retailer has the right stores in the right places with the right space to prov

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Shop price inflation slows in June

TalkingRetail

Shop price annual inflation eased to 0.2% in June, down from 0.6% in May, according to the BRC-Nielsen Shop Price Index. Shop price annual growth is its lowest since October 2021. Non-Food remained in deflation at -1.0% in June, down from -0.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.