Fri.Mar 28, 2025

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Reverse Logistics: Definition, Stages, Benefits & Challenges

lateshipment

Logistics is the process of planning, implementing, and controlling the efficient, cost-effective flow of raw materials, in-process inventory, finished goods, and related information from the point of origin to the point of consumption to conform to customer requirements. Reverse logistics includes all these activities, but in the reverse order. Think of it as the boomerang effect of e-commerce.

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Six Key Findings From My First 60 Days As Forrester’s DAM Analyst

Forrester eCommerce

DAMs are evolving to become AI-powered systems of action supporting rich media and content asset transformation.

B2C 195
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Shoptalk 2025: Agentic Commerce, Ecosystem Expansion, and the Future of Retail

Kibo

Shoptalk 2025 has wrapped, and the KIBO team is buzzing with excitement! This year’s event was a whirlwind of innovation, insightful conversations, and valuable connections. We showcased our latest advancements and engaged with industry leaders shaping the future of commerce. Here’s a recap of the key highlights: Announcements that stole the show We came to Shoptalk ready to unveil some major developments, and the response was incredible.

EDI 62
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Learn How To Make Every Journey Count And Unlock A Value Flywheel At CX Summit EMEA

Forrester eCommerce

Every customer journey can create or destroy value both for your customers and for your firm. At CX Summit EMEA, learn how to measure customer journeys and optimize their value.

Customer 195
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Target DEI Rollback Results in Financial Fallout for Employees

RetailWire

The Target boycott is starting to have a financial effect.

Retail 116
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Lululemon leans on newness to lure reluctant US customers

RetailDive

This year the brand plans to expand its footprint by opening stores and enlarging existing locations, and will add new markets abroad.

Customer 104

More Trending

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QVC Group lays off 900 employees

RetailDive

The reorganization and elimination of roles comes as the company embarks on a three-part turnaround strategy.

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National Burrito Day Just Got Better — QDOBA’s BOGO Deal Is Back

RetailWire

QDOBA celebrates National Burrito Day with BOGO deal.

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Carter’s taps Vans veteran as CEO

RetailDive

Douglas Palladini joins the children’s apparel retailer months after Michael Casey stepped down from the post after 15 years.

Apparel 66
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Coca-Cola Multi-State Recall: Everything We Know So Far

RetailWire

Coca-Cola is being recalled in several states.

Retail 59
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Spanx founder’s ‘Sneex’ trademark request denied

RetailDive

Sara Blakely’s footwear company has to prove trademarking the term isn’t “merely descriptive.

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Spice Up Your Sandwich Game — Subway Unveils Hot Honey Creations

RetailWire

Subway brings the sweet heat with a new line of sandwiches.

Games 52
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The Weekly Closeout: GameStop pays for CEO’s security, layoffs at Mattel

RetailDive

The gaming retailer paid nearly $270,000 last year for Ryan Cohen’s executive security, while the toy company laid off 120 workers at its headquarters.

Toys 52
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Taco Bell Gets in on the Street Taco Craze With Toasted Cheddar Chalupas

RetailWire

Taco Bell enters the street taco craze with a cheesy new menu item.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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NVIDIA GTC 2025: Reasoning And Robotics Converge

Forrester eCommerce

San Jose was abuzz with excitement as AI enthusiasts gathered for the 2025 NVIDIA GTC AI conference. NVIDIA showcased its expanding data center offerings, along with a commitment to joint developments with server and network vendors. Everyone had high expectations, as this is a world-renowned AI infrastructure event, and this year, it did not disappoint.

Events 269
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Starbucks Implements New Speed Goals To Reduce Order Wait Times

RetailWire

After past issues with long wait times, Starbucks is aiming to get orders out faster.

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Translytical Databases Are Fueling Modern AI Apps

Forrester eCommerce

The growing demand for real-time data to power AI applications is compelling businesses to reevaluate their traditional data architectures. Legacy systems typically rely on separate platforms for transactional and analytical processing, leading to inefficiencies and delayed insights.

Customer 243
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Advance Auto Parts Opening Over 100 New Stores, Despite Recently Closing 700

RetailWire

Advance Auto Parts is committing to better, more efficient stores.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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E-Commerce Evolution: Beyond the Horizon

Forrester eCommerce

E-commerce isn’t just changing; it’s undergoing a metamorphosis. For those at the helm of B2B organizations, the digital routes-to-market is a beast that demands not just feeding but understanding and anticipation.

eCommerce 195
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Little Caesars Offers $5.99 Large 2-Topping Pizza Deal, Introduces Stuffed Pretzel Crust Pie

RetailWire

Little Caesar's is offering a brand new menu item, and a deep discount on a fan-favorite pizza.

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AI’s Fashion Impact: From Product Design to On-Demand Manufacturing and Beyond

Retail TouchPoints

Even in an industry accustomed to a rapid pace of change like fashion manufacturing and retailing, AI is racing by like the Road Runner speeding past a desert mesa. That makes things both challenging and exciting for early AI adopters. Tosha Hays Tosha Hays, EVP of Sourcing and Product at Venus Fashion , a trendy womens apparel brand with a focus on swimwear, began providing AI tools to her team about two years ago, but the learning curve has never really flattened out.

Fashion 162
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Macy’s is Closing 66 Stores, With Sales of Up to 90% Off All Items — See If Your Store Is On The List

RetailWire

The underperforming Macy's stores will be closing in the coming weeks.

Retail 51
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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GameStop Plans ‘Significant’ U.S. Store Closures in 2025

Retail TouchPoints

GameStop , which shuttered operations in several international markets and closed nearly 600 U.S. stores during its 2024 fiscal year, is planning a significant number of additional store closures in FY 2025, which ends in February 2026. GameStop has not indicated which stores are slated for closure; the retailer currently operates over 3,200 stores in the U.S., Canada, Australia and Europe, with the bulk ( 2,325 ) being in the U.S.

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Trade Wars and Tariffs: Finding Stability in a Volatile Global Market

ESW

Guest author and ESW’s Vice President of Global Commercial Services at ESW, Fionn Uibh Eachach, shares his insights on the tariff landscape. Reposted from his LinkedIn article. I was going to write this article as an informative piece on the current state of tariffs and trade wars. But in between the time I sat down to outline this piece to the time I started writing it, the state of tariffs had changed.

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Simon Opens First Premium Outlets Mall in Indonesia

Retail TouchPoints

Simon has opened the Jakarta Premium Outlets mall in a suburb of Indonesias capital Jakarta, the companys first Premium Outlets center in the country. The mall features more than 302,000 square feet of retail space and more than 150 local and global brands. Premium and luxury brands represented in the mall include Coach, Lacoste, Marc Jacobs, Michael Kors, Kate Spade, Versace, Swarovski, Tumi and The North Face.

Retail 147
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The Tax Implications of Selling Games D2C via Your Own Web Shop

FastSpring

The gaming industry is evolving, and developers aiming for higher gross revenue are increasingly exploring direct-to-consumer (D2C) sales through web shops vs. mobile stores. Selling D2C offers several advantages, including better control over customer relationships, brand experience, and profit potential. However, taking advantage of this shift means that you become responsible for everything that comes with selling games in whatever jurisdictions you sell them in including setting up an onlin

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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

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Retailers Face Surge in Deceptive Pricing Lawsuits: Strategies to Protect Your Business

Retail TouchPoints

Consumers love to find a bargain, and promoting discounts and sales is a central tool in retailers’ arsenal to drive sales and traffic. However, discounted pricing strategies can have serious legal implications if relevant laws and guidelines aren’t followed. Recent Proliferation of Deceptive Pricing Lawsuits Over the past year or so, putative class action lawsuits over false “reference prices” or “fake discounts” have more than doubled.

Retail 147
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Going Green: How Retailers Are Moving from Physical to Digital Stores to Save the Environment

365 Retail

In recent years, there has been a growing movement among retailers to reduce their environmental impact and adopt more sustainable practices. One significant shift that many retailers are making is moving from traditional physical stores to digital platforms. This transition, often accelerated by advancements in technology and changing consumer behaviours, is not only reshaping the retail industry but also contributing to a more eco-friendly and sustainable future.

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Euromillions jackpot more than £200m tonight

TalkingRetail

For the second week in a row there is a big Euromillions lottery prize tonight (28 March), which lottery operator Allwyn promotes to retailers as key potential boost to overall turnover.

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Impact of New Tariffs on the Food Industry and How Innovative Solutions Address the Challenges

365 Retail

Food & beverage companies are under threat of new tariffs. Tariffs can affect costs of goods sold (COGS), supply chains and consumer behavior. Costing is uncertain and tariffs add to that uncertainty. An example is potential US-levied tariffs of 25% on goods from Canada and Mexico, and, for products from China, an additional 10% tariff on top of existing duties.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.