Forrester eCommerce
FEBRUARY 20, 2025
The only simplicity for which I would give a straw is that which is on the other side of the complex. Oliver Wendell Holmes Jr.* At Forrester, weve periodically debated the meaning of the word platform, and its been challenging.
lateshipment
FEBRUARY 20, 2025
Picture your customer eagerly awaiting a package they orderedonly for it to arrive damaged or vanish into thin air. The stakes may differ, but the frustration? Absolutely the same. For e-commerce businesses, loss and damages aren’t just a minor hiccup. They can lead to dissatisfied customers, negative reviews, and revenue loss. It’s a problem as old as online shopping itself.
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RetailWire
FEBRUARY 20, 2025
Dolly Parton is expanding her line of Southern comfort foods.
Salsify
FEBRUARY 20, 2025
There are currently more than 2.6 billion online shoppers globally , according to Capital One Shopping Research. Thats the equivalent of one-third of the worlds population.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
RetailDive
FEBRUARY 20, 2025
Currently in beta, the expanded search function will send shoppers to a brand’s website if the product they want isn’t sold on Amazon.
RetailWire
FEBRUARY 20, 2025
Publix has put out a massive recall.
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Practical eCommerce
FEBRUARY 20, 2025
This week's rundown of new services for merchants includes updates on AI-powered agents, wholesale management, fraud prevention, marketplace ads, influencers, and social commerce. The post New Ecommerce Tools: February 20, 2025 appeared first on Practical Ecommerce.
RetailDive
FEBRUARY 20, 2025
With the sale to Caleres, "Tapestry’s plans of being a large luxury house are not happening," according to an analyst.
RetailWire
FEBRUARY 20, 2025
White Castle continues to deliver big value for less money.
RetailDive
FEBRUARY 20, 2025
The company expects improved search and personalization to pay off with improved performance in the latter half of 2025.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
RetailWire
FEBRUARY 20, 2025
Walmart beat analysts' expectations in the fourth quarter.
RetailDive
FEBRUARY 20, 2025
The company is cautiously optimistic about its outlook, but Chief Financial Officer John David Rainey said there is uncertainty around consumer behavior and, more broadly, global economic and geopolitical considerations.
RetailWire
FEBRUARY 20, 2025
Forever 21 will close more stores as it faces bankruptcy a second time.
RetailDive
FEBRUARY 20, 2025
In addition to Sabrina Simmons, the company appointed a new chief marketing officer and chief customer and product officer.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
RetailWire
FEBRUARY 20, 2025
Delta is offering $30,000 to all passengers involved in a recent crash at the Toronto Pearson airport.
RetailDive
FEBRUARY 20, 2025
While the retailer's customer base continues to shrink, CEO Niraj Shah is optimistic that the home goods downturn is nearing its end.
RetailWire
FEBRUARY 20, 2025
Carvana's fourth-quarter earnings surged 32% versus the same period in 2023.
RetailDive
FEBRUARY 20, 2025
Jerry Brandehoff joins the retailer with over 30 years of experience, as the company continues to bring fresh faces to its executive team.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
RetailWire
FEBRUARY 20, 2025
Chipotle is going on a hiring spree.
Retail TouchPoints
FEBRUARY 20, 2025
Ulta Beauty has partnered with retail connectivity solution Lucky to make DTC beauty brands in-store inventory available to shoppers in real time, allowing customers to choose same-day pickup or delivery of makeup, skincare, haircare and fragrance products from Ulta Beautys 1,400+ stores when ordering directly on the brands websites. As beauty consumers increasingly demand seamless, omnichannel shopping experiences, its crucial for brands to adapt and innovate, said Sneh Parmar, Co-founder of Lu
RetailWire
FEBRUARY 20, 2025
Wahlburgers CEO Randy Sharpe has set the record straight regarding the company’s recent parting of ways with Hy-Vee.
Retail TouchPoints
FEBRUARY 20, 2025
Walgreens has teamed up with Grubhub to bring both Walgreens and Duane Reade locations into the delivery platforms network, providing customers with on-demand delivery of 15,000 items including beauty, health and wellness, snacks, personal care, household items and toys. Grubhub joins Walgreens existing delivery partnerships with DoorDash and Uber Eats.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
Forrester eCommerce
FEBRUARY 20, 2025
In under two months of 2025, organizations face a battery of changing regulations, new tariffs, and economic uncertainty all while trying to stay competitive, remain resilient, and execute on their AI strategy.
Retail TouchPoints
FEBRUARY 20, 2025
Adidas is the latest, and perhaps most high-profile, brand to announce that it will integrate Amazon s Buy with Prime feature on its website and app. Introduced in April 2022 , Buy with Prime allows brands to offer the benefits of Prime membership including fast free delivery, easy returns and 24/7 customer support to customers on their own DTC platforms.
My Wife Quit Her Job
FEBRUARY 20, 2025
In this episode, Nick of Side Hustle Nation and I discuss some exciting million-dollar business ideas just waiting for someone like you to grab them. Well dive into innovative concepts across various industries that could really take off with the right approach. So, if youre ready to turn your entrepreneurial dreams into reality, stick around for some inspiration!
Retail TouchPoints
FEBRUARY 20, 2025
Ikea will open eight new stores this year in the smaller format that it debuted in Dallas in November 2023. Building off a $2.2 billion investment in omnichannel growth, the furniture retailer is planning seven new Plan and Order Point stores with pickup locations this year; the eighth store, in Santa Monica, Calif., will be solely a pickup point. At these stores, customers can book appointments with Ikea experts while they design, quote and order Ikea products, and Ikea can arrange for delivery
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
TalkingRetail
FEBRUARY 20, 2025
Campaign group We Vape is surveying retailers to hammer home to government the potential impact of the Tobacco and Vapes Bill. Founder Mark Oates will present the data to health secretary Wes Streeting and wants as many businesses as possible to submit their view.
Retail TouchPoints
FEBRUARY 20, 2025
Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. The pandemic helped, of course, but that alone cant account for the companys impressive growth over the past 13 years. Instacart executives celebrate the company’s IPO on Sept. 19, 2023. (Image courtesy Instacart.) More than 1,500 retail banners and 85,000 individual stores are now available online via the Instacart app.
365 Retail
FEBRUARY 20, 2025
Dalton Park , the largest shopping and leisure outlet in the North East, is preparing to welcome Hays Travel , the UKs largest independent travel agent, as its latest commercial addition. The new branch, set to open at the end of February, will be positioned at the front entrance of the centre, featuring a 900-square-foot space with six desks and a travel money counter.
Retail TouchPoints
FEBRUARY 20, 2025
Website hiccups can happen to the best of us. Just like when Ticketmaster released Electric Picnic sales without the loyalty code field available, e-store owners can fall short when they dont test their websites regularly enough. In fact, a 2023 Contentsquare survey found that promotions not working at checkout caused 33% of abandoned carts. Performance issues, such as slow load times and unresponsive pages, also can dramatically impact business.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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