Retail TouchPoints

NOVEMBER 21, 2024

Have you started your holiday shopping yet? Odds are you haven’t, since only 32% of U.S. shoppers start in October or earlier. However, this year, you and retailers are facing the same problem: a quirk of the calendar means there are only 27 days between Thanksgiving and Christmas, five fewer days than usual, so retailers have a number of tricky balancing acts they’ll need to pull off to make sure it really is the most wonderful time of the year.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Forrester eCommerce

NOVEMBER 21, 2024

In a short 18 months 89% of B2B buyers report they are using genAI in their purchase process. Providers haven't yet seen a large impact on their revenue engine but should expect to see smarter buyers making more considered decisions faster.

B2B 405

B2B Marketing Customer 405

Retail TouchPoints

NOVEMBER 21, 2024

Instacart has added an eligibility screener for Supplemental Nutrition Access Program (SNAP) benefits, allowing people to quickly and anonymously check whether they are eligible for SNAP benefits. The Instacart EBT/SNAP information page also offers relevant state resources designed to streamline enrollment in these programs, powered by Advocatia Solutions.

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Recommendation Technology Information Customer 278

Forrester eCommerce

NOVEMBER 21, 2024

As consumers look to stuff their stockings, marketers are ignoring an obvious gift waiting under their tree: zero-party data. This is data that customers volunteer about themselves, like their preferences, personal context, and purchase intentions.

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Gifts Customer Data Consumer Customer 221

Speaker: Becky Parisotto

Fulfilment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfilment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for everyd

Fulfillment

Retail TouchPoints

NOVEMBER 21, 2024

GlassesUSA.com has introduced a next-day delivery service for prescription eyewear, just in time for the end-of-year spending rush as consumers look to use up the funds in their FSA and HSA accounts. For a $19.95 delivery fee, customers can choose from thousands of brands and styles, including $39 budget-friendly frames and designer brands such as Ray-Ban, Oakley and Prada.

Fulfillment 289

Fulfillment Supplies Technology Consumer 289

lateshipment

NOVEMBER 21, 2024

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays cannot be stressed enough. This is because most of the orders during the holiday season are by customers who rely on timely gift-giving deliveries. These customers are so invested in them that a single instance of delay or any other delivery issue for that matter can lead to customer churn and lost costs.

Shipping Costs 130

Shipping Costs eCommerce Shipping Management 130

Salsify

NOVEMBER 21, 2024

2023 saw ecommerce take center stage. 2024 saw consumers asking for more — of everything. More sales and marketing personalization. More product options. More ways to connect with businesses on-demand.

eCommerce 135

eCommerce Consumer Marketing eCommerce Marketing 135

Retail TouchPoints

NOVEMBER 21, 2024

Bed Bath & Beyond parent company Beyond, Inc. has raised concerns about its proposed partnership with The Container Store , saying it is concerned about the latter’s ability to secure the necessary financing and that it may terminate the deal if satisfactory financing is not secured by Jan. 31, 2025. In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprin

Payments 278

Payments Payment Services Customer Data Operations 278

Practical eCommerce

NOVEMBER 21, 2024

Perplexity's shopping assistant will likely make buying easier for consumers while complicating existing ecommerce businesses. The post Perplexity Shopping Tests Ecommerce SMBs appeared first on Practical Ecommerce.

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eCommerce Consumer 119

RetailDive

NOVEMBER 21, 2024

The retailer expects to quadruple its order processing output and ramp up next-day delivery at its sortation centers.

Supplies 115

Supplies Retail 115

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Practical eCommerce

NOVEMBER 21, 2024

New merchant tools this week include local search marketing, video generators, AI-powered shopping assistants, email marketing tools, conversational commerce, online review tools, and influencer marketing. The post New Ecommerce Tools: November 21, 2024 appeared first on Practical Ecommerce.

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eCommerce Search Marketing Marketing 103

RetailDive

NOVEMBER 21, 2024

Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

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Retail 115

RetailWire

NOVEMBER 21, 2024

Actor Adam Driver stars in a hysterical new "5-Star Theatre" ad campaign for Amazon.

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RetailDive

NOVEMBER 21, 2024

The Container Store’s failure to reach a satisfactory agreement with lenders puts their deal at risk, both retailers warned this week.

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Retail 113

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

RetailWire

NOVEMBER 21, 2024

While you'll likely not notice on the label, the Campbell Soup Company has a new name: Campbell's Co.

Food and Beverages 98

Food and Beverages Marketing 98

RetailDive

NOVEMBER 21, 2024

Salomon Chief Product Officer Guillaume Meyzenq will take on the position in January, as the company continues to benefit from Arc’teryx’s runaway growth.

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RetailWire

NOVEMBER 21, 2024

Burger King is offering savory fried pickles.

Food and Beverages 97

Food and Beverages 97

RetailDive

NOVEMBER 21, 2024

Starting in December, Steven Smith will join the company to design in house for the Crocs and Heydude brands.

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89

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

RetailWire

NOVEMBER 21, 2024

Another E. coli outbreak has resulted in illness and a nationwide recall.

Food and Beverages 75

Food and Beverages 75

365 Retail

NOVEMBER 21, 2024

Chisholm Hunter has opened a new flagship boutique at Lakeside Shopping Centre , marking its first location in Essex. Spanning 7,000 sq ft, the store introduces a variety of services and collections to enhance the shopping experience for visitors. The store offers a wide range of fine jewellery and luxury timepieces, featuring brands such as OMEGA , TUDOR , IWC , PANERAI , GUCCI , Longines , and Montblanc.

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Events Customer Experience Management Retail 64

Forrester eCommerce

NOVEMBER 21, 2024

The end of the year is approaching, and for many of us, that means holiday preparations. I’ve already seen some houses decorated with lights and trees, and I must admit, I’m enjoying them. For some of us, this time of year also means year-end reporting of financials and performance metrics.

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Customer Experience Customer 259

365 Retail

NOVEMBER 21, 2024

Heritage brand Whittard of Chelsea has unveiled a new store at Nottingham’s Victoria Centre , marking its latest expansion outside London. The 872 sq ft store is the first outside the capital to feature Whittard’s refreshed modern shop fit, offering a contemporary shopping experience designed to attract Nottingham’s growing customer base. The store showcases Whittard’s renowned range of premium teas, coffees, and hot chocolates.

Presentation 64

Presentation Events Management Retail 64

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

TalkingRetail

NOVEMBER 21, 2024

Independent shop owners across the UK are being encouraged by the British Independent Retailers Association (Bira) to reach out to their local councils about the government's newly announced High Street Rental Auction (HSRA) powers. These aim to tackle persistently vacant commercial properties on UK high streets.

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Retail 64

365 Retail

NOVEMBER 21, 2024

Saint + Sofia , a contemporary womenswear brand renowned for its online presence, has opened its first physical store in the heart of Covent Garden ’s Seven Dials. The 1,600 sq ft flagship boutique, located at 35 Monmouth Street, marks the brand’s foray into bricks-and-mortar retail and reflects the area’s growing appeal as a launchpad for innovative brands.

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Arts Accessories Events Retail 64

RetailWire

NOVEMBER 21, 2024

McDonald's will push pause on selling iced and hot espresso-based drinks.

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365 Retail

NOVEMBER 21, 2024

Remus Uomo , the renowned menswear brand, has launched its first standalone store in Scotland at Braehead Shopping Centre. Located on the upper level, the 2,500 sq ft store introduces a new concept design aimed at creating a relaxed, welcoming shopping environment. Initially known for its formal wear, Remus Uomo has expanded its repertoire to include a full range of contemporary tailoring and understated casualwear.

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Fashion Events Management Retail 64

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Mi9

NOVEMBER 21, 2024

Newsweek Ranks 3 Mi9 Clients For America’s Best Online Shops in 2025 We are thrilled to share some wonderful news that truly reflects the hard work, innovation, and collaboration between our amazing customers and our dedicated team at Mi9. In this year’s Newsweek – America’s Best Online Shops 2025 rankings, three of our clients have received outstanding recognition: Dell Refurbished : Achieved the remarkable Rank #1 in the Consumer Electronics sector—an incredible jump from last year

Consumer Electronics 52

Consumer Electronics Toys Electronics eCommerce 52

365 Retail

NOVEMBER 21, 2024

Amazon has introduced a new online chat show, the ‘Black Friday Week Show’, hosted by Rylan, to mark its annual Black Friday Week event. Running from 21 November to 2 December, the show aims to highlight some of the best deals on offer while featuring light-hearted celebrity interviews and challenges. The series, which begins today, includes appearances from Olympic swimmer Adam Peaty, broadcaster Clara Amfo, and documentarian and Strictly Come Dancing star Stacey Dooley.

Gifts 64

Gifts Events Mobile Retail 64

RetailWire

NOVEMBER 21, 2024

Boeing CEO Kelly Ortberg discussed how the company needs to improve to become profitable again.

Improvements 52

Improvements 52

365 Retail

NOVEMBER 21, 2024

Property investment offers many opportunities, especially for those focused on the retail sector. For many investors, finding effective financing solutions is crucial to maximising returns and ensuring sustainable growth. By understanding various mortgage products, particularly those designed for multiple properties, investors can make informed choices that strengthen their financial position and enhance their portfolios.

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Payment Services Payments Management Improvements 52

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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