Thu.Nov 21, 2024

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3 Hidden Traps for Retailers this Holiday Season

Retail TouchPoints

Have you started your holiday shopping yet? Odds are you haven’t, since only 32% of U.S. shoppers start in October or earlier. However, this year, you and retailers are facing the same problem: a quirk of the calendar means there are only 27 days between Thanksgiving and Christmas, five fewer days than usual, so retailers have a number of tricky balancing acts they’ll need to pull off to make sure it really is the most wonderful time of the year.

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The Future Of B2B Buying Will Come Slowly… And Then All At Once

Forrester eCommerce

In a short 18 months 89% of B2B buyers report they are using genAI in their purchase process. Providers haven't yet seen a large impact on their revenue engine but should expect to see smarter buyers making more considered decisions faster.

B2B 430
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GlassesUSA.com Debuts Next-Day Delivery for Prescription Eyewear

Retail TouchPoints

GlassesUSA.com has introduced a next-day delivery service for prescription eyewear, just in time for the end-of-year spending rush as consumers look to use up the funds in their FSA and HSA accounts. For a $19.95 delivery fee, customers can choose from thousands of brands and styles, including $39 budget-friendly frames and designer brands such as Ray-Ban, Oakley and Prada.

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E-Commerce Holiday Shipping: Balancing Cost And Reliability

lateshipment

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays cannot be stressed enough. This is because most of the orders during the holiday season are by customers who rely on timely gift-giving deliveries. These customers are so invested in them that a single instance of delay or any other delivery issue for that matter can lead to customer churn and lost costs.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Google Dives into In-Person Shopping with New Lens and Maps Capabilities

Retail TouchPoints

Following its revamp of the online Google Shopping experience last month, Google has introduced several ways to use its tools when shopping IRL: Lens users can now use the visual search tool to get more details about the products on a store’s shelves, and soon Maps will help shoppers find nearby stores where the product they want is available. Google Lens Serves up Product Details in Stores Image courtesy Google A recent Ipsos survey commissioned by Google found that 72% of Americans say they us

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Chisholm Hunter Opens Flagship Boutique at Lakeside Shopping Centre

365 Retail

Chisholm Hunter has opened a new flagship boutique at Lakeside Shopping Centre , marking its first location in Essex. Spanning 7,000 sq ft, the store introduces a variety of services and collections to enhance the shopping experience for visitors. The store offers a wide range of fine jewellery and luxury timepieces, featuring brands such as OMEGA , TUDOR , IWC , PANERAI , GUCCI , Longines , and Montblanc.

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Whittard of Chelsea Opens Modern Concept Store at Nottingham’s Victoria Centre

365 Retail

Heritage brand Whittard of Chelsea has unveiled a new store at Nottingham’s Victoria Centre , marking its latest expansion outside London. The 872 sq ft store is the first outside the capital to feature Whittard’s refreshed modern shop fit, offering a contemporary shopping experience designed to attract Nottingham’s growing customer base. The store showcases Whittard’s renowned range of premium teas, coffees, and hot chocolates.

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2025 Top Ecommerce Trends | Salsify

Salsify

2023 saw ecommerce take center stage. 2024 saw consumers asking for more — of everything. More sales and marketing personalization. More product options. More ways to connect with businesses on-demand.

eCommerce 158
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Saint + Sofia Opens First Physical Store in Covent Garden’s Seven Dials

365 Retail

Saint + Sofia , a contemporary womenswear brand renowned for its online presence, has opened its first physical store in the heart of Covent Garden ’s Seven Dials. The 1,600 sq ft flagship boutique, located at 35 Monmouth Street, marks the brand’s foray into bricks-and-mortar retail and reflects the area’s growing appeal as a launchpad for innovative brands.

Arts 64
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Independent shop owners urged to engage with councils on High Street Rental Auctions

TalkingRetail

Independent shop owners across the UK are being encouraged by the British Independent Retailers Association (Bira) to reach out to their local councils about the government's newly announced High Street Rental Auction (HSRA) powers. These aim to tackle persistently vacant commercial properties on UK high streets.

Retail 64
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Braehead Shopping Centre Welcomes Scotland’s First Standalone Remus Uomo Store

365 Retail

Remus Uomo , the renowned menswear brand, has launched its first standalone store in Scotland at Braehead Shopping Centre. Located on the upper level, the 2,500 sq ft store introduces a new concept design aimed at creating a relaxed, welcoming shopping environment. Initially known for its formal wear, Remus Uomo has expanded its repertoire to include a full range of contemporary tailoring and understated casualwear.

Fashion 64
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Newsweek Ranks 3 Mi9 Clients For America’s Best Online Shops in 2025

Mi9

Newsweek Ranks 3 Mi9 Clients For America’s Best Online Shops in 2025 We are thrilled to share some wonderful news that truly reflects the hard work, innovation, and collaboration between our amazing customers and our dedicated team at Mi9. In this year’s Newsweek – America’s Best Online Shops 2025 rankings, three of our clients have received outstanding recognition: Dell Refurbished : Achieved the remarkable Rank #1 in the Consumer Electronics sector—an incredible jump from last year

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Amazon Launches ‘Black Friday Week Show’ with Rylan and Celebrity Guests

365 Retail

Amazon has introduced a new online chat show, the ‘Black Friday Week Show’, hosted by Rylan, to mark its annual Black Friday Week event. Running from 21 November to 2 December, the show aims to highlight some of the best deals on offer while featuring light-hearted celebrity interviews and challenges. The series, which begins today, includes appearances from Olympic swimmer Adam Peaty, broadcaster Clara Amfo, and documentarian and Strictly Come Dancing star Stacey Dooley.

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E-Commerce Holiday Shipping: Balancing Cost And Reliability

lateshipment

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays, cannot be stressed enough. This is because most of the orders during the holiday season are by customers who rely on timely gift-giving deliveries. These customers are so invested in them that a single instance of delay or any other delivery issue for that matter can lead to customer churn and lost costs.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Beyond’s $40M investment in The Container Store may be off

RetailDive

The Container Store’s failure to reach a satisfactory agreement with lenders puts their deal at risk, both retailers warned this week.

Retail 116
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Perplexity Shopping Tests Ecommerce SMBs

Practical eCommerce

Perplexity's shopping assistant will likely make buying easier for consumers while complicating existing ecommerce businesses. The post Perplexity Shopping Tests Ecommerce SMBs appeared first on Practical Ecommerce.

eCommerce 112
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Target’s supply chain investments power holiday season ambitions

RetailDive

The retailer expects to quadruple its order processing output and ramp up next-day delivery at its sortation centers.

Supplies 115
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East of England Co-op boosts labour productivity with Pricer ESL solution

TalkingRetail

Regional cooperative, East of England Co-op, has reported improved labour productivity while improving customer service delivery in-store with an Electronic Shelf Label (ESL) solution from Pricer Established in 1861, East of England Co-op is now the largest independent retailer operating in the East of England.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Walmart slashes US delivery costs by 40% per order

RetailDive

Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

Retail 115
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New Ecommerce Tools: November 21, 2024

Practical eCommerce

New merchant tools this week include local search marketing, video generators, AI-powered shopping assistants, email marketing tools, conversational commerce, online review tools, and influencer marketing. The post New Ecommerce Tools: November 21, 2024 appeared first on Practical Ecommerce.

eCommerce 101
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Amer Sports revenue jumps 17% as it names new Salomon CEO

RetailDive

Salomon Chief Product Officer Guillaume Meyzenq will take on the position in January, as the company continues to benefit from Arc’teryx’s runaway growth.

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Adam Driver Brings Amazon’s Funniest 5-Star Reviews to Life in New Ad Campaign

RetailWire

Actor Adam Driver stars in a hysterical new "5-Star Theatre" ad campaign for Amazon.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Crocs taps legendary shoe designer to lead creative innovation

RetailDive

Starting in December, Steven Smith will join the company to design in house for the Crocs and Heydude brands.

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Campbell Soup Company Is Officially Changing Its Name to Campbell’s Co

RetailWire

While you'll likely not notice on the label, the Campbell Soup Company has a new name: Campbell's Co.

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Strategic Approaches to Property Financing for Investors

365 Retail

Property investment offers many opportunities, especially for those focused on the retail sector. For many investors, finding effective financing solutions is crucial to maximising returns and ensuring sustainable growth. By understanding various mortgage products, particularly those designed for multiple properties, investors can make informed choices that strengthen their financial position and enhance their portfolios.

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Burger King Joins the Pickle Craze by Revealing Its Latest Menu Item, Pickle Fries

RetailWire

Burger King is offering savory fried pickles.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Olbas launches ad campaign

TalkingRetail

Olbas is launching the second campaign in its ongoing series to support families through winter.

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Nationwide Ground Beef Recall in Effect After E. Coli Contamination Found

RetailWire

Another E. coli outbreak has resulted in illness and a nationwide recall.

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Cash handling specialist appreciates increase in hubs following new FCA rules

TalkingRetail

Cash handling specialist Volumatic said it welcomes the increase in banking hubs and other facilities following the announcement of a new set of rules created by the Financial Conduct Authority (FCA) two months ago, to safeguard access to cash for businesses and consumers across the UK.

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McDonald’s To Temorarily Stop Selling Espresso Drinks

RetailWire

McDonald's will push pause on selling iced and hot espresso-based drinks.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.