Retail TouchPoints

NOVEMBER 21, 2024

Have you started your holiday shopping yet? Odds are you haven’t, since only 32% of U.S. shoppers start in October or earlier. However, this year, you and retailers are facing the same problem: a quirk of the calendar means there are only 27 days between Thanksgiving and Christmas, five fewer days than usual, so retailers have a number of tricky balancing acts they’ll need to pull off to make sure it really is the most wonderful time of the year.

Shipping Costs 231

Shipping Costs Retail Toys Games 231

Forrester eCommerce

NOVEMBER 21, 2024

In a short 18 months 89% of B2B buyers report they are using genAI in their purchase process. Providers haven't yet seen a large impact on their revenue engine but should expect to see smarter buyers making more considered decisions faster.

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B2B Marketing Customer 259

Retail TouchPoints

NOVEMBER 21, 2024

Instacart has added an eligibility screener for Supplemental Nutrition Access Program (SNAP) benefits, allowing people to quickly and anonymously check whether they are eligible for SNAP benefits. The Instacart EBT/SNAP information page also offers relevant state resources designed to streamline enrollment in these programs, powered by Advocatia Solutions.

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Recommendation Technology Information Customer 251

Forrester eCommerce

NOVEMBER 21, 2024

The end of the year is approaching, and for many of us, that means holiday preparations. I’ve already seen some houses decorated with lights and trees, and I must admit, I’m enjoying them. For some of us, this time of year also means year-end reporting of financials and performance metrics.

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Customer Experience Customer 195

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

NOVEMBER 21, 2024

Bed Bath & Beyond parent company Beyond, Inc. has raised concerns about its proposed partnership with The Container Store , saying it is concerned about the latter’s ability to secure the necessary financing and that it may terminate the deal if satisfactory financing is not secured by Jan. 31, 2025. In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprin

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Payments Payment Services Customer Data Operations 223

Forrester eCommerce

NOVEMBER 21, 2024

Social media has become a critical channel for marketers. It intersects many teams, from social media managers to commerce marketers and care agents. These often siloed teams need technology to help them effectively collaborate and measure the impact of their efforts from one place.

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Social Media Technology Channel Management 195

Forrester eCommerce

NOVEMBER 21, 2024

As consumers look to stuff their stockings, marketers are ignoring an obvious gift waiting under their tree: zero-party data. This is data that customers volunteer about themselves, like their preferences, personal context, and purchase intentions.

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Gifts Customer Data Consumer Customer 195

Retail TouchPoints

NOVEMBER 21, 2024

Following its revamp of the online Google Shopping experience last month, Google has introduced several ways to use its tools when shopping IRL: Lens users can now use the visual search tool to get more details about the products on a store’s shelves, and soon Maps will help shoppers find nearby stores where the product they want is available. Google Lens Serves up Product Details in Stores Image courtesy Google A recent Ipsos survey commissioned by Google found that 72% of Americans say they us

Electronics 159

Electronics Toys Clothing Information 159

lateshipment

NOVEMBER 21, 2024

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays cannot be stressed enough. This is because most of the orders during the holiday season are by customers who rely on timely gift-giving deliveries. These customers are so invested in them that a single instance of delay or any other delivery issue for that matter can lead to customer churn and lost costs.

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Shipping Costs eCommerce Shipping Management 130

Salsify

NOVEMBER 21, 2024

2023 saw ecommerce take center stage. 2024 saw consumers asking for more — of everything. More sales and marketing personalization. More product options. More ways to connect with businesses on-demand.

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eCommerce Consumer Marketing eCommerce Marketing 106

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

RetailDive

NOVEMBER 21, 2024

The Container Store’s failure to reach a satisfactory agreement with lenders puts their deal at risk, both retailers warned this week.

Retail 96

Retail 96

Practical eCommerce

NOVEMBER 21, 2024

Perplexity's shopping assistant will likely make buying easier for consumers while complicating existing ecommerce businesses. The post Perplexity Shopping Tests Ecommerce SMBs appeared first on Practical Ecommerce.

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eCommerce Consumer 81

RetailDive

NOVEMBER 21, 2024

Salomon Chief Product Officer Guillaume Meyzenq will take on the position in January, as the company continues to benefit from Arc’teryx’s runaway growth.

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TalkingRetail

NOVEMBER 21, 2024

Independent shop owners across the UK are being encouraged by the British Independent Retailers Association (Bira) to reach out to their local councils about the government's newly announced High Street Rental Auction (HSRA) powers. These aim to tackle persistently vacant commercial properties on UK high streets.

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Retail 64

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailDive

NOVEMBER 21, 2024

The retailer expects to quadruple its order processing output and ramp up next-day delivery at its sortation centers.

Supplies 89

Supplies Retail 89

365 Retail

NOVEMBER 21, 2024

Amazon has introduced a new online chat show, the ‘Black Friday Week Show’, hosted by Rylan, to mark its annual Black Friday Week event. Running from 21 November to 2 December, the show aims to highlight some of the best deals on offer while featuring light-hearted celebrity interviews and challenges. The series, which begins today, includes appearances from Olympic swimmer Adam Peaty, broadcaster Clara Amfo, and documentarian and Strictly Come Dancing star Stacey Dooley.

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Gifts Events Mobile Retail 62

RetailDive

NOVEMBER 21, 2024

Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

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Retail 73

365 Retail

NOVEMBER 21, 2024

Remus Uomo , the renowned menswear brand, has launched its first standalone store in Scotland at Braehead Shopping Centre. Located on the upper level, the 2,500 sq ft store introduces a new concept design aimed at creating a relaxed, welcoming shopping environment. Initially known for its formal wear, Remus Uomo has expanded its repertoire to include a full range of contemporary tailoring and understated casualwear.

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Fashion Events Management Retail 62

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Practical eCommerce

NOVEMBER 21, 2024

New merchant tools this week include local search marketing, video generators, AI-powered shopping assistants, email marketing tools, conversational commerce, online review tools, and influencer marketing. The post New Ecommerce Tools: November 21, 2024 appeared first on Practical Ecommerce.

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eCommerce Search Marketing Marketing 56

365 Retail

NOVEMBER 21, 2024

Heritage brand Whittard of Chelsea has unveiled a new store at Nottingham’s Victoria Centre , marking its latest expansion outside London. The 872 sq ft store is the first outside the capital to feature Whittard’s refreshed modern shop fit, offering a contemporary shopping experience designed to attract Nottingham’s growing customer base. The store showcases Whittard’s renowned range of premium teas, coffees, and hot chocolates.

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Presentation Events Management Retail 62

RetailDive

NOVEMBER 21, 2024

Starting in December, Steven Smith will join the company to design in house for the Crocs and Heydude brands.

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365 Retail

NOVEMBER 21, 2024

Chisholm Hunter has opened a new flagship boutique at Lakeside Shopping Centre , marking its first location in Essex. Spanning 7,000 sq ft, the store introduces a variety of services and collections to enhance the shopping experience for visitors. The store offers a wide range of fine jewellery and luxury timepieces, featuring brands such as OMEGA , TUDOR , IWC , PANERAI , GUCCI , Longines , and Montblanc.

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Events Customer Experience Management Retail 62

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

TalkingRetail

NOVEMBER 21, 2024

Wiltshire Police have arrested five people and seized more than £55,000 worth of illicit vapes, tobacco and alcohol following a series of warrants in the Broadgreen area of Swindon on Wednesday (19 November).

Retail 52

Retail 52

365 Retail

NOVEMBER 21, 2024

Saint + Sofia , a contemporary womenswear brand renowned for its online presence, has opened its first physical store in the heart of Covent Garden ’s Seven Dials. The 1,600 sq ft flagship boutique, located at 35 Monmouth Street, marks the brand’s foray into bricks-and-mortar retail and reflects the area’s growing appeal as a launchpad for innovative brands.

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Arts Accessories Events Retail 62

Mi9

NOVEMBER 21, 2024

Newsweek Ranks 3 Mi9 Clients For America’s Best Online Shops in 2025 We are thrilled to share some wonderful news that truly reflects the hard work, innovation, and collaboration between our amazing customers and our dedicated team at Mi9. In this year’s Newsweek – America’s Best Online Shops 2025 rankings, three of our clients have received outstanding recognition: Dell Refurbished : Achieved the remarkable Rank #1 in the Consumer Electronics sector—an incredible jump from last year

Consumer Electronics 52

Consumer Electronics Toys Electronics eCommerce 52

365 Retail

NOVEMBER 21, 2024

Property investment offers many opportunities, especially for those focused on the retail sector. For many investors, finding effective financing solutions is crucial to maximising returns and ensuring sustainable growth. By understanding various mortgage products, particularly those designed for multiple properties, investors can make informed choices that strengthen their financial position and enhance their portfolios.

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Payment Services Payments Management Improvements 52

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail

TalkingRetail

NOVEMBER 21, 2024

Regional cooperative, East of England Co-op, has reported improved labour productivity while improving customer service delivery in-store with an Electronic Shelf Label (ESL) solution from Pricer Established in 1861, East of England Co-op is now the largest independent retailer operating in the East of England.

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Electronics Improvements Operations Retail 52

365 Retail

NOVEMBER 21, 2024

Online slots have become one of the most popular forms of entertainment in the digital age. With their vibrant graphics, engaging themes, and the potential for substantial payouts, it’s no wonder players are drawn to these games. However, like any form of gambling, mastering online slots requires more than just luck. By employing effective strategies and understanding the mechanics behind these games, you can significantly enhance your chances of winning.

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Games Management Improvements Recommendation 52

TalkingRetail

NOVEMBER 21, 2024

Cash handling specialist Volumatic said it welcomes the increase in banking hubs and other facilities following the announcement of a new set of rules created by the Financial Conduct Authority (FCA) two months ago, to safeguard access to cash for businesses and consumers across the UK.

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Banking Consumer Other Retail 52

365 Retail

NOVEMBER 21, 2024

Do you know that one tweet from the current US president can change the dynamics of the forex market? Thus, you can see how sensitive the market is, especially if a key player makes an announcement bound to shake up the whole market. Hence, people call it the market where economies are made. Furthermore, the daily trading volume in the forex market is close to 6.6 trillion USD, showcasing the market’s volatility.

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Events Banking Marketing Management 52

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail