Mon.Mar 31, 2025

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A Market On The Cusp Of Change: Decoding The CRM Wave

Forrester eCommerce

The value of AI in CRM is real. Customer interactions produce huge volumes of high-quality, well-governed data; unleashing AI on this data lets organizations summarize and surface key insights, predict best actions to take and start pursuing goals autonomously. The result?

Marketing 195
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Target cuts employee bonuses after 2024 performance

RetailDive

Bonuses were based only on fiscal 2024 results, a spokesperson confirmed. But the retailer has undergone several shifts in recent months.

Retail 118
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Accessibility Is Getting Its GDPR Moment

Forrester eCommerce

Software that is not written with the needs of people with visual, auditory, motor, and cognitive disabilities in mind blocks potential and current customers from using your products and services. Imagine what you would do to get 1.3 billion more customers?

Customer 195
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Build-A-Bear Workshop pulls forward inventory to deflect tariff impact

RetailDive

The stuffed animal retailer says the move enables better flexibility in a fluctuating trade environment.

Workshop 110
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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How to Use AMC Audiences for Sponsored Ads

CPC Strategy

Amazon How to Use AMC Audiences for Sponsored Ads By Averie Lynch Mar 31 2025 In today’s data-driven marketing landscape, the ability to ask the right questions is paramount.  Amazon Marketing Cloud (AMC) emerges as the magic 8-ball of advertising solutions, offering advertisers a robust platform for precise analytics and strategic decision-making.

Webinar 42
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Neiman Marcus in downtown Dallas to stay open through the holidays

RetailDive

Parent company Saks Global, in concert with the city, is evaluating alternate plans for the location as a potential art, fashion or entertainment destination.

Arts 108

More Trending

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Search Volume Tools for Marketers

Practical eCommerce

Search terms rise and fall in popularity. Understanding the movements aids informed decisions. The post Search Volume Tools for Marketers appeared first on Practical Ecommerce.

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A look back on COVID-19’s impact on retail

RetailDive

The pandemic has had lasting effects on the industry, including altering operations and resetting consumer expectations.

Retail 92
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Dutch Bros Announces Bold Plan To Open 7,000 Drive-Thrus

RetailWire

Coffee chain Dutch Bros is opening new drive-thrus at a rapid pace.

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10 Shopify blog examples to inspire your content strategy

Omnisend

Reading Time: 11 minutes Reading successful Shopify blog examples will show you how valuable a marketing tool blogs can be. They can drive organic traffic to your store, build customer trust, and lead to more conversions. This article will explore 10 Shopify blog examples that excel in content strategy, design, and audience engagement. These brands use their blogs to tell compelling stories, share expert insights, and nurture lasting customer relationships.

Shopify 78
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Chipotle Execs Address Unfounded Bankruptcy Rumors

RetailWire

Chipotle is not, in fact, filing for bankruptcy.

89
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Etsy appoints Depop exec as CTO

RetailDive

Rafe Colburn will become Etsy's chief technology officer on May 5, while Depop's chief marketing officer will become the resale platform's interim CEO.

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Email marketing statistics 2025: Key insights

Omnisend

Reading Time: 10 minutes Every click, scroll, and swipe competes for your customers attention but email still holds its ground as one of the few channels where brands speak directly, without noise or algorithmic meddling. The latest email marketing statistics prove that. So, the question isnt whether email marketing works. Its how well youre using it and whether your results stack up.

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J. Jill plans ship-from-store capability

RetailDive

The apparel brand will join a growing roster of retailers using their brick-and-mortar footprints to fulfill e-commerce orders.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Sonic Drive-In’s New Sauces: The Ultimate Flavor Boost

RetailWire

Two new bold dippers have been added to Sonic Drive-in's sauce menu.

52
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Four tech pains that’ll kill your eCom team’s innovation

RetailDive

Slow processes and outdated systems keep eCommerce teams from innovating. Discover four major time drains – and how to fix them.

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QVC Group Lays Off 900 Employees: What Does This Mean For Shoppers?

RetailWire

QVC lays off 900 employees, will shoppers be affected?

Retail 52
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Financial Firms Offer Laid-Off Government Employees A Chance To … Spend More Money?!

Forrester eCommerce

As a former US federal employee, Im a customer of two financial services companies that focus on current and former feds. Within the past couple of months as millions of federal employees have been subject to on-again, off-again layoffs these companies have emailed their customers with essentially the same message.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Chipotle Burrito Vault Game Returns Just in Time For National Burrito Day

RetailWire

Chipotle's Burrito Vault game returns for National Burrito Day, complete with a chance to win a BOGO prize.

Games 52
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Help Your People in the US Federal Government Navigate Unprecedented Changes

Forrester eCommerce

Lets face it: as a US Government leader, you are currently facing unprecedented change. The speed, depth, and widespread nature of the current change in the U.S. Government is dramatic. As a U.S. Government leader, you are uniquely challenged at this moment to help your people stay engaged in delivering great outcomes while under significant mental stress.

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Applebee’s Welcomes Warmer Weather With $5 Springtime Sips

RetailWire

Applebee's is getting ready for spring.

52
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TDX25: MuleSoft and the Salesforce Platform Pivot

Forrester eCommerce

About seven years ago, I was on an initiative to explore low code. I saw Salesforces low-code product in demos. My impression was that the product was only suitable for buyers with a strong Salesforce CRM focus a feeder to drive more revenue into Salesforces flagship product.

Demo 195
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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National Burrito Day is April 3. Here’s A List of All The Promos, Deals, & Freebies You Can Get.

RetailWire

National Burrito Day is coming up.

52
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In Major Expansion, Wal-Mart de México to Add 1,500 Stores by 2030

Retail TouchPoints

Wal-Mart de Mxico y Centroamrica is planning a significant expansion of its store fleet over the next five years, adding more than 1,500 stores to the 4,000+ locations it already operates. The retailer will use a CapEx investment of 41.8 billion Mexican pesos ($2.05 billion) to add more than 15 million square feet of total sales floor space. The total CapEx investment represents a 20% increase over the previous year.

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JW Filshill strengthens sales team with new appointment

TalkingRetail

Scotland independent food and drink wholesaler JW Filshill has bolstered its sales team with the appointment of Estelle Balfour as regional development manager.

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Saks to Keep Dallas Neiman Marcus Open Through 2025 Holidays, Explore ‘Reimagination’ of Historic Retail Site

Retail TouchPoints

Just in the nick of time, Saks Global has announced a detente in the dramatic saga of the historic Neiman Marcus in downtown Dallas. Saks which finalized its acquisition of Neiman Marcus Group in December 2024 had announced in February 2025 that the store would close on March 31 following an ongoing lease dispute. The intervening month between the announcement and the proposed closure date of March 31 has been filled with passionate appeals for the retail landmark; sharp criticisms from both t

Fashion 147
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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

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Independent retailers warn of job cuts as rising business costs loom

TalkingRetail

Independent retailers are warning of job losses and cuts to staff hours because of rising business costs triggered by the double whammy of increases to national insurance contributions (NICs) and the minimum wage.

Retail 94
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Walmart Plows Ahead with Climate-Resilient Agriculture Partnership

Retail TouchPoints

Walmart has joined forces with Cropin , an AI-powered food and agriculture platform, to enhance scalable sourcing solutions across the retailers U.S. and South American markets. The Cropin agri-intelligence platform is designed to improve yield forecasting, monitor crop health and predict seasonal transitions with greater accuracy. The partnerships goal is to ensure a steady supply of high-quality perishable commodities, enhance product availability, reduce waste and deliver better-quality produ

Supplies 147
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Sports Direct Opens New Multi-Brand Store at Trafford Palazzo

365 Retail

Sports Direct has expanded its footprint in Manchester with the launch of a new 30,000 square foot store at Trafford Palazzo , one of the North Wests major shopping and leisure hubs. The opening marks another strategic step in the retailers push to deliver cutting-edge sports retail experiences. Spread across two floors, the new store combines leading sports and lifestyle brands with additional offerings from Frasers Group labels USC and GAME.

Leisure 59
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TikTok and the ‘Social Commerce’ Question

Retail TouchPoints

TikTok showed up in force at Shoptalk last week, and the company was on a mission, although not the one that might have been expected namely, to convince people that it has a future in the U.S. Quick side note on that hairy topic: TikTok is presenting the resolution of the years-long battle over its presence and influence in the U.S. as a foregone conclusion (that is, that its here stay).

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.