Salsify

JANUARY 30, 2025

Explore actionable strategic planning tips for ecommerce leaders that drive alignment, innovation, and measurable results.

eCommerce 111

eCommerce 111

Retail TouchPoints

JANUARY 30, 2025

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. Speed, consistent uptime and outstanding UX have emerged as non-negotiable elements for survival in todays fast-paced market. 73% of retailers report that downtime during high volume moments would have serious consequences for their business.

Customer Experience 251

Customer Experience Technology Customer Loyalty B2B 251

Forrester eCommerce

JANUARY 30, 2025

Its a fast and furious week in the world of generative AI and AI security.

Download 284

Download Management 284

Retail TouchPoints

JANUARY 30, 2025

CVS has launched a new app designed to serve as a one-stop shop for customers to do everything from managing their prescriptions and vaccinations to accessing coupons and opening locked display cases in stores. As a company, we are super focused on improving the health care experience, said Tilak Mandadi, EVP at CVS Health in a statement. The CVS Health app will make it easier for our customers to access and manage their health and care, save time and money, and make informed decisions about the

Recommendation 222

Recommendation Customer Experience Information Fulfillment 222

Speaker: Benjamin Woll

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

Shopify

Forrester eCommerce

JANUARY 30, 2025

As a keen amateur chef, I have been known to occasionally seek inspiration from a tv cooking competition. Those bite-sized episodes of culinary drama sometimes provide just enough to satisfy my hunger for light evening entertainment.

B2B 221

B2B Marketing 221

Retail TouchPoints

JANUARY 30, 2025

Houchens Food Group , which operates more than 400 grocery, convenience, hardware and foodservice locations in 15 states, has adopted solutions from eGrowcery designed to provide improved shopper engagement for its grocery banners. Houchens will deploy the technology to select IGA, Price Less and Food Giant stores. Our shoppers require and deserve better experiences online and in-store, said Greg Rush, President of Houchens Food Group in a statement, Additionally, our retail operations team need

Customer 259

Customer eCommerce Platforms Operations Technology 259

Retail TouchPoints

JANUARY 30, 2025

Simon has purchased a site in the metro Nashville area that it plans to develop into a 325,000-square-foot mixed-use center that will include approximately 75 retailers, restaurants and a hotel, with the potential to add residential options, big box retailers and more. The mall operator and real estate investment trust expects construction to begin on the Nashville Premium Outlets project in 2026 at the site in Thompsons Station, Tenn.

Operations 219

Operations Retail Marketing Other 219

RetailMinded

JANUARY 30, 2025

Retail crime isnt just about stolen goods its a serious threat that can disrupt daily operations, impact employees and alienate customers. For independent store owners, these challenges ripple through the business, creating hurdles that go far beyond the financial losses of theft and making it harder to stay competitive in an already tough market. Unpacking The Hidden Costs When retailers think about the impact of crime, their first thought is often the monetary loss tied to stolen inventory.

Operations 98

Operations Retail Customer Loyalty Management 98

Retail TouchPoints

JANUARY 30, 2025

Gordon Brothers is most commonly known for its work helping companies through bankruptcy, handling things like restructuring, financing and asset liquidation. But recently, a lesser-known division of Gordon Brothers found itself in the spotlight when the company sold the iconic British brand Laura Ashley to brand management firm Marquee. The deal was managed by Gordon Brothers Brand Division, which had spent the previous four years revitalizing Laura Ashley after its 2020 bankruptcy.

Operations 175

Operations Management eCommerce Fashion 175

RetailDive

JANUARY 30, 2025

The denim brand shrugged off tariffs thanks to its diverse sourcing, but warned its outlook could sour if inflation and other pressures worsen.

Consumer 116

Consumer Other 116

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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

B2C

Practical eCommerce

JANUARY 30, 2025

This week: updates on automated marketing, social commerce, product reviews, AI-powered shopping agents, value-added tax, drone deliveries, and more. The post New Ecommerce Tools: January 30, 2025 appeared first on Practical Ecommerce.

eCommerce 101

eCommerce Marketing 101

RetailDive

JANUARY 30, 2025

The transition comes as the lingerie retailer is pursuing a turnaround under a new CEO following market share declines.

Marketing 103

Marketing Retail 103

RetailWire

JANUARY 30, 2025

UPS is moving away from Amazon shipments in favor of more profitable customers.

Customer 98

Customer Shipping 98

RetailDive

JANUARY 30, 2025

The team discusses a recent report that U.S. retailers are set to shutter many more stores than they plan to open in 2025 — and what that really means.

Retail 93

Retail 93

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Recommendation

RetailWire

JANUARY 30, 2025

Subway has launched a footlong OREO cookie as part of its Sidekicks collection.

90

90

Wiser

JANUARY 30, 2025

The New Consumer Journey: Navigating Multiple Channels Todays consumers seamlessly navigate between online, mobile, and in-store shopping channels, with 49% seeking a more cohesive experience across these touchpoints. Gone are the days of a linear consumer journey; instead, shoppers weave between digital and physical interactions before making a purchase.

Omnichannel 78

Omnichannel Shipping Costs Retail Multi-channel 78

RetailDive

JANUARY 30, 2025

The Engine A, releasing first in a silver colorway, will be available globally on Feb. 13 on Reebok’s website and is priced at $120.

77

77

Practical eCommerce

JANUARY 30, 2025

Launching a dropshipping business selling print-on-demand products can be as simple as uploading an image and opening an online shop. The post How to Create Print-on-Demand Products appeared first on Practical Ecommerce.

eCommerce 73

eCommerce 73

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

RetailDive

JANUARY 30, 2025

The Vans owner attributed the better-than-expected Q3 revenue to stronger DTC sales and “outsized wholesale performance.

73

73

365 Retail

JANUARY 30, 2025

Crew Clothing has announced plans to open at least 20 new stores in 2025, following a year of growth. The expansion comes after a strong Christmas trading period, where total business sales increased by 45% compared to the previous year, reflecting the impact of the brands multichannel approach across e-commerce, retail stores, and third-party sales partnerships.

Clothing 64

Clothing eCommerce Multichannel Events 64

RetailDive

JANUARY 30, 2025

Augmented reality lets users visualize furniture in their own home, while a Space Planner view allows shoppers to view and share room designs.

Mobile 63

Mobile 63

ESW

JANUARY 30, 2025

Former CRO of Xeneta and Former Head of Amazon Pay Ireland Joins ESW to Accelerate Enterprise Growth in New Categories and Expand its Client Roster Dublin, IrelandJanuary 30, 2025ESW, the worldwide leader in ecommerce, today announced the appointment of Tonia Luykx as Chief Revenue Officer (CRO). Previously, Luykx served as CRO of Xeneta, the creators of the worlds largest freight intelligence and analytics platform.

Payments 78

Payments Payment Services Shipping Management 78

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing

365 Retail

JANUARY 30, 2025

A big change is coming to Lidl tills across the country next month as the supermarket announces it will become the first national retailer to introduce Pennies , a digital micro-donation system. The move follows a successful regional trial and will allow customers to donate up to 30p per transaction at the card reader. At the end of January, Lidl will start to roll the tech out, with all its stores having it in place by mid-February right up until the middle of March.

Events 59

Events Payment Services Clothing Customer 59

TalkingRetail

JANUARY 30, 2025

Retail crime is at its highest level on record, according to new figures released today from theBritish Retail Consortiums (BRC) Annual Crime Survey. The survey reveals incidents of violence and abuse in 2023/24 climbed to over 2,000 per day, up from 1,300 the year before.

Retail 59

Retail 59

365 Retail

JANUARY 30, 2025

Railpen , one of the UKs largest pension managers, has announced that Caledonia Park , its premium designer outlet village in Scotland, has achieved a record-breaking year for sales and footfall. The destination introduced seven new brands and secured multiple long-term lease renewals, reinforcing the success of Railpens strategic asset management approach.

Food and Beverages 64

Food and Beverages Beauty and Health Accessories Presentation 64

TalkingRetail

JANUARY 30, 2025

More details of the agenda for the inauguralTalking Retail Live, taking place at the iconic KIA Oval, London on Thursday 27 March 2025, have been announced.

Retail 59

Retail Events Operations 59

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B2C

365 Retail

JANUARY 30, 2025

AS Watson Health & Beauty UK , the parent company of Superdrug and Savers , has appointed Clare Jennings as its new property director, following the retirement of Nigel Duxbury after 20 years in the role. Clare will take over on 2 May 2025, bringing 25 years of commercial property experience to the position. Jennings, who joined AS Watson in 2018 as a senior regional estates manager before being promoted to head of estates in 2021, has played a key role in refitting Superdrugs flagship Marbl

Beauty and Health 64

Beauty and Health Customer Experience Events Management 64

RetailWire

JANUARY 30, 2025

Starbucks has teased its spring menu, which will bring a fresh lineup of seasonal flavors and aromas this March.

Retail 52

Retail 52

365 Retail

JANUARY 30, 2025

Integrated Systems Europe proudly partners with local organizations to deliver unparalleled experiences both on and beyond the show floor. At the event, the Treasure Hunt adds an exciting layer of interactive discovery, creating unique and memorable moments for attendees. Additionally, the updated ISE app offers enhanced functionality, improved wayfinding, and dAVe, ISEs AI-powered chatbot, for an even smoother experience.

Events 52

Events Travel Presentation Information 52

RetailWire

JANUARY 30, 2025

Two things that taste great together: Domino's pizza and red wine.

Food and Beverages 52

Food and Beverages 52

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Definition