Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasin

Payments 246

Payments Payment Services Retail Omnichannel 246

Forrester eCommerce

SEPTEMBER 13, 2024

Hear from the winners of the Forrester B2B Return On Integration Honor and Program Of The Year Awards at our upcoming B2B Summit EMEA for inspiring stories of business transformation and value delivery.

B2B 254

B2B Marketing 254

Retail TouchPoints

SEPTEMBER 13, 2024

Walmart will roll out Caroline’s Carts — shopping caddies designed to help those caring for people with disabilities or limited mobility — in stores across the country by early 2025. The carts’ seat holds 35 to 250 pounds ; Walmart will equip each Supercenter with two carts and each Neighborhood Market with at least one. Walmart’s order for approximately 8,000 carts is greater than all Caroline’s Cart orders combined since the company began manufacturing in 2012.

Customer Experience 279

Customer Experience Mobile Operations Improvements 279

Forrester eCommerce

SEPTEMBER 13, 2024

Focus on which cross-functional org models are best suited to achieve your business objectives.

Operations 228

Operations Management 228

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Retail

Retail TouchPoints

SEPTEMBER 13, 2024

DoorDash continues to add new merchants in the ramp-up to the holiday season. The latest additions to the delivery service including Asian supermarket chain H Mart and beauty brand Aveda , which join fellow newcomer Mattress Firm. These new partners join the more 115,000 non-restaurant stores in North America now available on DoorDash, advancing the company’s mission to move beyond restaurant delivery into the broader realm of “local commerce” (although plenty of restaurants are still available

Merchant Services 263

Merchant Services Accessories Consumer Customer 263

Canadian Special Events

SEPTEMBER 13, 2024

I’ve always been drawn to stories of resilience and the pursuit of authenticity. Last week, I had the pleasure of sitting down with Shanee Silver, Co-Owner and Head of Events at Heart Space Events. Her journey resonated deeply with me, not just because of the challenges she faced, but because of her commitment to building a space where joy, connection, and inclusivity are at the forefront.

Events 105

Events Social Media Other Blog 105

RetailDive

SEPTEMBER 13, 2024

Private equity firm 65 Equity Partners has invested an undisclosed amount in the accessories brand, though founder Scott herself retains a majority stake.

Accessories 111

Accessories 111

Retail TouchPoints

SEPTEMBER 13, 2024

Amazon will invest an additional $2.1 billion toward its Delivery Service Partner (DSP) programs in the form of safety initiatives, training, driver pay rate increases, value-added services and incentives. The company has invested a total of $12.3 billion since the DSP program, which subcontracts with third-party firms for the ecommerce platform’s expansive delivery needs, began in 2018.

Payment Services 255

Payment Services Blog Technology Improvements 255

RetailDive

SEPTEMBER 13, 2024

Ten-year company veteran Delphine Herve will take on the position at the beauty retailer. Meanwhile, the pet retailer saw net loss surge by 70% in Q2.

Retail 111

Retail 111

SheerID

SEPTEMBER 13, 2024

Veteran B2B SaaS Executive Joins SheerID to Lead Unified Revenue Strategy, Driving Growth Across Sales, Marketing, Partnerships, and Customer Success Teams

B2B 78

B2B Marketing Customer 78

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Customer

RetailWire

SEPTEMBER 13, 2024

A proposed contract between Boeing and union members was shot down, prompting an early morning strike.

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111

SheerID

SEPTEMBER 13, 2024

Learn you can drive more revenue and deepen the loyalty of your key communities with campaigns and tactics that make them feel extra special.

Customer Loyalty 78

Customer Loyalty Blog Customer 78

RetailWire

SEPTEMBER 13, 2024

Dunkin has a new coffee milk latte, and the ad campaign features the "SNL" comedian.

Food and Beverages 115

Food and Beverages 115

Practical eCommerce

SEPTEMBER 13, 2024

David Heinemeier Hansson, the creator of Ruby on Rails and a co-founder of Basecamp, strives for fewer meetings and less management. The post Save Time by Managing Less, Says DHH appeared first on Practical Ecommerce.

Management 83

Management eCommerce 83

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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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RetailDive

SEPTEMBER 13, 2024

The collection includes sports bras, leggings and ready-to-wear apparel like trench coats, catsuits and T-shirts.

Apparel 111

Apparel 111

RetailWire

SEPTEMBER 13, 2024

The Boar's Head plant at the center of the listeria outbreak was already problematic.

Food and Beverages 103

Food and Beverages 103

RetailDive

SEPTEMBER 13, 2024

David Henderson, who previously worked with Hasbro and Melissa & Doug, comes to the retailer after it reported a record Q2.

Retail 109

Retail 109

TalkingRetail

SEPTEMBER 13, 2024

JTI has reacted to the recent report that shows HM Revenue and Customs (HMRC) has slashed the tax gap on illicit cigarettes and tobacco by more than half since 2005, with figures from its own data.

Management 69

Management Customer Retail 69

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

B2B

365 Retail

SEPTEMBER 13, 2024

Today, Sephora celebrated the official opening of two highly anticipated North East stores at Eldon Square in Newcastle and Metrocentre in Gateshead. As the fourth and fifth additions to Sephora’s growing UK portfolio, these new beauty destinations have already made a significant impact, with thousands of eager customers queueing to be among the first to step inside the stores.

Gifts 67

Gifts Events Beauty and Health Management 67

RetailWire

SEPTEMBER 13, 2024

The Krispy Kreme promotion is available for one day only.

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365 Retail

SEPTEMBER 13, 2024

Sephora marked its much-anticipated North East debut with an exclusive VIP launch party ahead of the grand openings of two new stores in Newcastle’s Eldon Square and Gateshead’s Metrocentre. Held at the sleek rooftop bar ABOVE in The Vermont Hotel, the event attracted a star-studded guest list from across Newcastle, celebrating the global beauty brand’s continued expansion across the UK.

Events 67

Events Gifts Beauty and Health Management 67

RetailDive

SEPTEMBER 13, 2024

The discount retailer promoted two longtime employees to the chief merchant positions at its Ross and DD’s Discounts banners.

Retail 103

Retail 103

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Retail

365 Retail

SEPTEMBER 13, 2024

Braehead Shopping Centre has announced the upcoming arrival of European fashion brand Mango , set to open its largest Scottish store this September. Strategically located at the heart of the centre, the new Mango store will span 500 square metres and marks a key step in the brand’s UK expansion, which includes over 20 planned store openings for 2024.

Fashion 62

Fashion Events Retail 62

RetailDive

SEPTEMBER 13, 2024

The pace of increase in holiday sales will be slower than 2023, but e-commerce will likely grow, according to Deloitte.

eCommerce 107

eCommerce Retail 107

TalkingRetail

SEPTEMBER 13, 2024

ACS has made its submission to the Treasury ahead of the new Labour government’s first major fiscal event, the Autumn Budget on 30 October, urging the chancellor to create the conditions that enable retailers to invest in their businesses.

Retail 59

Retail Events 59

365 Retail

SEPTEMBER 13, 2024

Victoria Leeds , owned and operated by Redical, has announced the opening of Barbour ‘s first New Heritage store outside London. Located at Victoria Quarter’s 9-11 King Edward Street, this debut store spans two floors and reinforces Victoria Leeds’ position as a leading retail destination in the UK. Barbour’s New Heritage Concept at Victoria Leeds The new 2,679 sq ft Barbour store is centred around the brand’s New Heritage design concept, which reimagines Barbour’s rugged roots for the mod

Fashion 57

Fashion Apparel Events Operations 57

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

Management

TalkingRetail

SEPTEMBER 13, 2024

Food and drink wholesaler JW Filshill, one of Scotland’s oldest independent food and drink wholesalers, saw turnover increase to £215m – up 6% – from £203m in the year ending 31 January 2024.

Retail 59

Retail 59

RetailWire

SEPTEMBER 13, 2024

OpenAI has developed a new series of AI models, named OpenAI o1, aimed at tackling complex problems with advanced reasoning skills.

Technology 64

Technology 64

TalkingRetail

SEPTEMBER 13, 2024

Ahead of the introduction of new legislation being introduced under the Tobacco and Vapes Bill, campaign organisation We Vape tested current laws by targeting the constituencies of the prime minister and health secretary to find out if illegal and unregulated vapes were being sold.

Retail 59

Retail 59

RetailWire

SEPTEMBER 13, 2024

Warner Bros. Discovery Inc. and Charter Communications Inc. have just announced a significant multi-year distribution partnership.

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