Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasin

Payments 284

Payments Payment Services Retail Omnichannel 284

Forrester eCommerce

SEPTEMBER 13, 2024

Hear from the winners of the Forrester B2B Return On Integration Honor and Program Of The Year Awards at our upcoming B2B Summit EMEA for inspiring stories of business transformation and value delivery.

B2B 273

B2B Marketing 273

Retail TouchPoints

SEPTEMBER 13, 2024

Two years after its launch in the UK, Zara is bringing its Pre-Owned resale and repair offering to the U.S., parent company In d itex announced as part of its half-year 2024 earnings report. Zara Pre-Owned is currently available in 16 European markets and will launch in the U.S. by the end of October 2024. The program debuted in the UK in October 2022 and is integrated into Zara’s stores, website and mobile app.

Clothing 275

Clothing Technology Mobile Information 275

Forrester eCommerce

SEPTEMBER 13, 2024

Focus on which cross-functional org models are best suited to achieve your business objectives.

Operations 243

Operations Management 243

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

SEPTEMBER 13, 2024

DoorDash continues to add new merchants in the ramp-up to the holiday season. The latest additions to the delivery service including Asian supermarket chain H Mart and beauty brand Aveda , which join fellow newcomer Mattress Firm. These new partners join the more 115,000 non-restaurant stores in North America now available on DoorDash, advancing the company’s mission to move beyond restaurant delivery into the broader realm of “local commerce” (although plenty of restaurants are still available

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Merchant Services Accessories Consumer Customer 263

Canadian Special Events

SEPTEMBER 13, 2024

I’ve always been drawn to stories of resilience and the pursuit of authenticity. Last week, I had the pleasure of sitting down with Shanee Silver, Co-Owner and Head of Events at Heart Space Events. Her journey resonated deeply with me, not just because of the challenges she faced, but because of her commitment to building a space where joy, connection, and inclusivity are at the forefront.

Events 105

Events Social Media Other Blog 105

RetailDive

SEPTEMBER 13, 2024

Private equity firm 65 Equity Partners has invested an undisclosed amount in the accessories brand, though founder Scott herself retains a majority stake.

Accessories 107

Accessories 107

Retail TouchPoints

SEPTEMBER 13, 2024

Miniso ’s global brick-and-mortar takeover continues. Over just the last three weeks, the Chinese lifestyle retailer opened its 200 th store in the U.S., unveiled its largest global flagship store in Indonesia and brought its highly successful Sanrio-themed store format to Australia. Miniso’s 200 th U.S. Door Opens in Santa Monica At the end of August, Miniso unveiled its latest U.S. store at the 3 rd Street Promenade in Santa Monica, Calif. — a cultural landmark on the West Coast.

Retail 262

Retail Other Marketing Operations 262

RetailDive

SEPTEMBER 13, 2024

Ten-year company veteran Delphine Herve will take on the position at the beauty retailer. Meanwhile, the pet retailer saw net loss surge by 70% in Q2.

Retail 107

Retail 107

SheerID

SEPTEMBER 13, 2024

Veteran B2B SaaS Executive Joins SheerID to Lead Unified Revenue Strategy, Driving Growth Across Sales, Marketing, Partnerships, and Customer Success Teams

B2B 78

B2B Marketing Customer 78

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Practical eCommerce

SEPTEMBER 13, 2024

David Heinemeier Hansson, the creator of Ruby on Rails and a co-founder of Basecamp, strives for fewer meetings and less management. The post Save Time by Managing Less, Says DHH appeared first on Practical Ecommerce.

Management 84

Management eCommerce 84

RetailWire

SEPTEMBER 13, 2024

A proposed contract between Boeing and union members was shot down, prompting an early morning strike.

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SheerID

SEPTEMBER 13, 2024

Learn you can drive more revenue and deepen the loyalty of your key communities with campaigns and tactics that make them feel extra special.

Customer Loyalty 78

Customer Loyalty Blog Customer 78

RetailWire

SEPTEMBER 13, 2024

Dunkin has a new coffee milk latte, and the ad campaign features the "SNL" comedian.

Food and Beverages 115

Food and Beverages 115

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailDive

SEPTEMBER 13, 2024

The discount retailer promoted two longtime employees to the chief merchant positions at its Ross and DD’s Discounts banners.

Retail 103

Retail 103

RetailWire

SEPTEMBER 13, 2024

The Boar's Head plant at the center of the listeria outbreak was already problematic.

Food and Beverages 105

Food and Beverages 105

RetailDive

SEPTEMBER 13, 2024

The pace of increase in holiday sales will be slower than 2023, but e-commerce will likely grow, according to Deloitte.

eCommerce 111

eCommerce Retail 111

TalkingRetail

SEPTEMBER 13, 2024

JTI has reacted to the recent report that shows HM Revenue and Customs (HMRC) has slashed the tax gap on illicit cigarettes and tobacco by more than half since 2005, with figures from its own data.

Management 69

Management Customer Retail 69

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailDive

SEPTEMBER 13, 2024

David Henderson, who previously worked with Hasbro and Melissa & Doug, comes to the retailer after it reported a record Q2.

Retail 104

Retail 104

RetailWire

SEPTEMBER 13, 2024

The Krispy Kreme promotion is available for one day only.

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RetailDive

SEPTEMBER 13, 2024

The collection includes sports bras, leggings and ready-to-wear apparel like trench coats, catsuits and T-shirts.

Apparel 106

Apparel 106

365 Retail

SEPTEMBER 13, 2024

Today, Sephora celebrated the official opening of two highly anticipated North East stores at Eldon Square in Newcastle and Metrocentre in Gateshead. As the fourth and fifth additions to Sephora’s growing UK portfolio, these new beauty destinations have already made a significant impact, with thousands of eager customers queueing to be among the first to step inside the stores.

Gifts 67

Gifts Events Beauty and Health Management 67

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

TalkingRetail

SEPTEMBER 13, 2024

ACS has made its submission to the Treasury ahead of the new Labour government’s first major fiscal event, the Autumn Budget on 30 October, urging the chancellor to create the conditions that enable retailers to invest in their businesses.

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Retail Events 59

365 Retail

SEPTEMBER 13, 2024

Sephora marked its much-anticipated North East debut with an exclusive VIP launch party ahead of the grand openings of two new stores in Newcastle’s Eldon Square and Gateshead’s Metrocentre. Held at the sleek rooftop bar ABOVE in The Vermont Hotel, the event attracted a star-studded guest list from across Newcastle, celebrating the global beauty brand’s continued expansion across the UK.

Events 67

Events Gifts Management Beauty and Health 67

TalkingRetail

SEPTEMBER 13, 2024

Food and drink wholesaler JW Filshill, one of Scotland’s oldest independent food and drink wholesalers, saw turnover increase to £215m – up 6% – from £203m in the year ending 31 January 2024.

Retail 59

Retail 59

365 Retail

SEPTEMBER 13, 2024

Braehead Shopping Centre has announced the upcoming arrival of European fashion brand Mango , set to open its largest Scottish store this September. Strategically located at the heart of the centre, the new Mango store will span 500 square metres and marks a key step in the brand’s UK expansion, which includes over 20 planned store openings for 2024.

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Fashion Events Retail 62

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

TalkingRetail

SEPTEMBER 13, 2024

Ahead of the introduction of new legislation being introduced under the Tobacco and Vapes Bill, campaign organisation We Vape tested current laws by targeting the constituencies of the prime minister and health secretary to find out if illegal and unregulated vapes were being sold.

Retail 59

Retail 59

365 Retail

SEPTEMBER 13, 2024

Victoria Leeds , owned and operated by Redical, has announced the opening of Barbour ‘s first New Heritage store outside London. Located at Victoria Quarter’s 9-11 King Edward Street, this debut store spans two floors and reinforces Victoria Leeds’ position as a leading retail destination in the UK. Barbour’s New Heritage Concept at Victoria Leeds The new 2,679 sq ft Barbour store is centred around the brand’s New Heritage design concept, which reimagines Barbour’s rugged roots for the mod

Fashion 57

Fashion Apparel Events Operations 57

TalkingRetail

SEPTEMBER 13, 2024

After a record year for turnover, Parfetts awarded its employees a 12% profit share bonus. The news follows the announcement of an 8% increase in turnover to £696m in the latest financial year.

Retail 59

Retail 59

RetailWire

SEPTEMBER 13, 2024

OpenAI has developed a new series of AI models, named OpenAI o1, aimed at tackling complex problems with advanced reasoning skills.

Technology 64

Technology 64

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion