Tue.Aug 13, 2024

article thumbnail

Understanding Prime Day: A Crucial Event for Consumer Electronics

Wiser

Amazon Prime Day has become one of the most significant annual events in the retail calendar, particularly for the consumer electronics segment. Traditionally held in July, this two-day event offers brands an unparalleled opportunity to boost sales through deep discounts and strategic promotions. However, as competition heats up, it’s not just about slashing prices.

article thumbnail

Fairy-Tale Data: The Comforting Fiction That Undercuts Your CX Efforts

Forrester eCommerce

Chances are that your organization is lying to itself about the quality of the customer experience (CX) it provides. But this lie is so pleasant, so comforting, that organizations continue to tell it even as the problems it creates pile up.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful  

Retail TouchPoints

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the aircraft if needed.

article thumbnail

2025 Planning: Align Tech And Talent To Accelerate Customer Value Delivery

Forrester eCommerce

As portfolio marketing and product management leaders head into budget planning season, use these four action items to guide your work.

Customer 273
article thumbnail

The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

article thumbnail

Trove Acquires Recurate to Bolster Recommerce Offering for Brands

Retail TouchPoints

Trove , a key player in the branded resale and customer trade-in space, has acquired full-service resale platform Recurate to solidify its position in the evolving and ever-expanding recommerce market. Financial terms of the deal were not disclosed. With this acquisition, Trove will integrate its resale capabilities, which include store trade-ins, digital trade-ins, returns processing, non-new inventory management and resale site building and management with Recurate’s peer-to-peer expertise

Shopify 278
article thumbnail

551: How To Go On Vacation Without Your Business Falling Apart (w/ Few Employees)

My Wife Quit Her Job

It’s been a while since my co-host Toni and I hit record, but for good reason—I’ve been soaking up some much-needed vacation vibes, and Toni’s been navigating the twists and turns life throws at you. In today’s episode, we’re diving into something every entrepreneur needs to master: how to actually take a vacation when you’re running your own business, plus handling those curveballs that seem to come out of nowhere.

156
156

More Trending

article thumbnail

News: Apple Revises App Store Link-Out Rules per EU DMA, but New Fees Still High

FastSpring

Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. After Apple was charged in June by EU antitrust regulators for not complying with the DMA , Apple released updates to their StoreLink External Purchase Link Entitlement on August 8, 2024.

article thumbnail

Primark Takes Multi-Pronged Approach to Sustainability, from Supply Chain to Customer Education

Retail TouchPoints

Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in half by 2030 — and the apparel retailer has the receipts to prove it. But improving sustainability, part of the retailer’s Primark Cares program, isn’t easy — particularly when business goals call for growth, including expanding the Primark store footprint from the current 445 locations globally to 530 stores by 2026.

Supplies 264
article thumbnail

Manage Marketing Spend and Conduct an Ecommerce ROI Analysis | Salsify

Salsify

Explore the intricacies of implementing effective marketing spend and why you should conduct an ecommerce ROI analysis to inform your efforts.

eCommerce 122
article thumbnail

Princess Polly Continues U.S. Push with Four New Stores

Retail TouchPoints

Princess Polly , the Australian fashion brand, is opening four new stores on both U.S. coasts. According to Co-CEO Eirin Bryett, U.S. customers have “fully embraced” the brand’s first store in Los Angeles, which has encouraged the brand to invest further in new store openings. A part of a.k.a. Brands Holding Corp. , Princess Polly has become a favorite among Gen Z for its on-trend styles and more sustainable product development practices.

Fashion 255
article thumbnail

Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

article thumbnail

[Podcast] The Magic of Digital in Retail

RetailDive

In this three-part podcast series, we explore the applications of AI in retail across functions, what algorithmic retail is, why it’s essential and how building an Algorithmic Retail business enhances revenue, profitability and operational efficiencies while curbing waste and costs.

Retail 112
article thumbnail

Coca-Cola and the Oreo launch limited-edition drink

TalkingRetail

Coca-Cola and the Oreo have teamed-up to create an exclusive and limited-edition drink: Coca-Cola Oreo Zero Sugar Limited Edition. The collaboration has been launched using the theme of “besties” to celebrate the relationship between Oreo and Coca-Cola which “are playfully connected in many ways”.

Retail 111
article thumbnail

Is Personalized Shopping Private?

Practical eCommerce

Ecommerce merchants must balance personalized selling and customer privacy. The post Is Personalized Shopping Private? appeared first on Practical Ecommerce.

eCommerce 114
article thumbnail

Starbucks CEO Steps Down and Makes Way for Chipotle CEO

RetailWire

Starbucks has appointed Brian Niccol as its new chairman and chief executive officer, effective Sept. 9, 2024. Its current CEO, Laxman Narasimhan, is stepping down immediately.

105
105
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

How Target made grocery a $24B business

RetailDive

The retailer shares how assortment, e-commerce and labor changes have helped it grow food and beverage sales by more than $8 billion since 2019.

article thumbnail

IKEA Begins ‘Ready for College’ Bus Tour Across the US

RetailWire

IKEA U.S. is launching its first IKEA Ready for College bus tour, which will visit 30 college campuses across the country this late summer and early fall.

111
111
article thumbnail

Like Nike before it, On plans to grow margins via DTC sales

RetailDive

A nine-fold boost to profits in Q2 nevertheless missed some analysts’ expectations, as margins inched up only slightly.

119
119
article thumbnail

Ford Issues a Do-Not-Drive Advisory for 765,600 Vehicles

RetailWire

Ford has issued a do-not-drive advisory on its website that calls for certain vehicles linked to the three previous Takata airbag recalls, notifying owners to seek repairs immediately.

article thumbnail

Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

article thumbnail

SRS Distribution deal helps Home Depot return to sales growth in Q2

RetailDive

Even as the retailer raised full-year guidance, it continues to feel the impact of a challenging housing market and broader economic uncertainty.

Marketing 106
article thumbnail

Square vs. Clover: Quick Facts, Detailed Features, Pricing, and Our Verdict

Korona

Compare Square vs. Clover POS systems. Learn about features, pricing, and our assessment. Pick the best point of sale for your business.

article thumbnail

In latest effort to trim costs, Grove Collaborative switches to Shopify

RetailDive

The sustainably-minded consumer products company reported expanded margins and narrowed losses in Q2, but sales and active customers declined.

Shopify 107
article thumbnail

How to Implement a Next-Generation Loyalty Program to Supercharge Customer Retention

Digital Doughnut

One of the keys to attracting and holding onto customers is incentivising their loyalty to your brand.One of the keys to attracting and holding onto customers is incentivising their loyalty to your brand.

article thumbnail

Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

article thumbnail

Toy sales stabilize in first half of year

RetailDive

“The tide is turning for the industry,” according to a new report from Circana. But there are no guarantees for the second half of 2024.

Toys 102
article thumbnail

Home Depot Predicts Profit To Fall as Consumers Put Projects on Hold

RetailWire

The home improvement retailer saw net income and sales drop in Q2 2024.

Consumer 106
article thumbnail

Spar North of England suppliers collaborate on fresh ideas

TalkingRetail

More than 20 fresh food suppliers for Spar North of England stores recently came together for a day of inspiring ideas, company updates, and networking opportunities.

Retail 69
article thumbnail

Lowe’s rebrands media network as it expands channel offerings

RetailDive

The home improvement retailer is adding in-store audio, email, paid search and direct mail for install services to the platform.

Channel 97
article thumbnail

Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

article thumbnail

Man who looted his local c-store during riot pleads guilty

TalkingRetail

A man who looted his local shop during the recent riots in Southport has pleaded guilty to both violent disorder and burglary. Oliver Maddocks, 21, appeared before Liverpool Magistrates' Court on Monday, 12 August.

Retail 64
article thumbnail

Wendy’s Is Offering Free Kids’ Meals. Here’s How To Get Them

RetailWire

Wendy's continues to offer incentives on its food.

article thumbnail

H&M to Return to Thistles Shopping Centre in Stirling

365 Retail

Thistles , the prominent shopping centre in Stirling, has announced that H&M will be returning to the centre, occupying part of the former Debenhams unit. The new 16,390 sq ft store, set to open in Spring 2025, will offer a comprehensive selection of menswear, womenswear, and kidswear. This development marks H&M’s return to Stirling after a five-year absence.

Events 62
article thumbnail

Ardleigh Village Service Station relaunches with Nisa

TalkingRetail

Ardleigh Village Service Station near Colchester has relaunched as a Nisa Local with the sales area of the store doubling in size. The former Spar store reopened in July with early feedback from customers very encouraging.

article thumbnail

NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.