Tue.Aug 13, 2024

article thumbnail

Understanding Prime Day: A Crucial Event for Consumer Electronics

Wiser

Amazon Prime Day has become one of the most significant annual events in the retail calendar, particularly for the consumer electronics segment. Traditionally held in July, this two-day event offers brands an unparalleled opportunity to boost sales through deep discounts and strategic promotions. However, as competition heats up, it’s not just about slashing prices.

article thumbnail

Fairy-Tale Data: The Comforting Fiction That Undercuts Your CX Efforts

Forrester eCommerce

Chances are that your organization is lying to itself about the quality of the customer experience (CX) it provides. But this lie is so pleasant, so comforting, that organizations continue to tell it even as the problems it creates pile up.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful  

Retail TouchPoints

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the aircraft if needed.

article thumbnail

2025 Planning: Align Tech And Talent To Accelerate Customer Value Delivery

Forrester eCommerce

As portfolio marketing and product management leaders head into budget planning season, use these four action items to guide your work.

Customer 273
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Trove Acquires Recurate to Bolster Recommerce Offering for Brands

Retail TouchPoints

Trove , a key player in the branded resale and customer trade-in space, has acquired full-service resale platform Recurate to solidify its position in the evolving and ever-expanding recommerce market. Financial terms of the deal were not disclosed. With this acquisition, Trove will integrate its resale capabilities, which include store trade-ins, digital trade-ins, returns processing, non-new inventory management and resale site building and management with Recurate’s peer-to-peer expertise

Shopify 278
article thumbnail

News: Apple Revises App Store Link-Out Rules per EU DMA, but New Fees Still High

FastSpring

Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. After Apple was charged in June by EU antitrust regulators for not complying with the DMA , Apple released updates to their StoreLink External Purchase Link Entitlement on August 8, 2024.

More Trending

article thumbnail

Manage Marketing Spend and Conduct an Ecommerce ROI Analysis | Salsify

Salsify

Explore the intricacies of implementing effective marketing spend and why you should conduct an ecommerce ROI analysis to inform your efforts.

eCommerce 158
article thumbnail

Primark Takes Multi-Pronged Approach to Sustainability, from Supply Chain to Customer Education

Retail TouchPoints

Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in half by 2030 — and the apparel retailer has the receipts to prove it. But improving sustainability, part of the retailer’s Primark Cares program, isn’t easy — particularly when business goals call for growth, including expanding the Primark store footprint from the current 445 locations globally to 530 stores by 2026.

Supplies 264
article thumbnail

551: How To Go On Vacation Without Your Business Falling Apart (w/ Few Employees)

My Wife Quit Her Job

It’s been a while since my co-host Toni and I hit record, but for good reason—I’ve been soaking up some much-needed vacation vibes, and Toni’s been navigating the twists and turns life throws at you. In today’s episode, we’re diving into something every entrepreneur needs to master: how to actually take a vacation when you’re running your own business, plus handling those curveballs that seem to come out of nowhere.

156
156
article thumbnail

Princess Polly Continues U.S. Push with Four New Stores

Retail TouchPoints

Princess Polly , the Australian fashion brand, is opening four new stores on both U.S. coasts. According to Co-CEO Eirin Bryett, U.S. customers have “fully embraced” the brand’s first store in Los Angeles, which has encouraged the brand to invest further in new store openings. A part of a.k.a. Brands Holding Corp. , Princess Polly has become a favorite among Gen Z for its on-trend styles and more sustainable product development practices.

Fashion 255
article thumbnail

AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

article thumbnail

Is Personalized Shopping Private?

Practical eCommerce

Ecommerce merchants must balance personalized selling and customer privacy. The post Is Personalized Shopping Private? appeared first on Practical Ecommerce.

eCommerce 125
article thumbnail

Like Nike before it, On plans to grow margins via DTC sales

RetailDive

A nine-fold boost to profits in Q2 nevertheless missed some analysts’ expectations, as margins inched up only slightly.

124
124
article thumbnail

IKEA Begins ‘Ready for College’ Bus Tour Across the US

RetailWire

IKEA U.S. is launching its first IKEA Ready for College bus tour, which will visit 30 college campuses across the country this late summer and early fall.

111
111
article thumbnail

How Target made grocery a $24B business

RetailDive

The retailer shares how assortment, e-commerce and labor changes have helped it grow food and beverage sales by more than $8 billion since 2019.

article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

Wendy’s Is Offering Free Kids’ Meals. Here’s How To Get Them

RetailWire

Wendy's continues to offer incentives on its food.

article thumbnail

[Podcast] The Magic of Digital in Retail

RetailDive

In this three-part podcast series, we explore the applications of AI in retail across functions, what algorithmic retail is, why it’s essential and how building an Algorithmic Retail business enhances revenue, profitability and operational efficiencies while curbing waste and costs.

Retail 116
article thumbnail

Coca-Cola and the Oreo launch limited-edition drink

TalkingRetail

Coca-Cola and the Oreo have teamed-up to create an exclusive and limited-edition drink: Coca-Cola Oreo Zero Sugar Limited Edition. The collaboration has been launched using the theme of “besties” to celebrate the relationship between Oreo and Coca-Cola which “are playfully connected in many ways”.

Retail 111
article thumbnail

In latest effort to trim costs, Grove Collaborative switches to Shopify

RetailDive

The sustainably-minded consumer products company reported expanded margins and narrowed losses in Q2, but sales and active customers declined.

Shopify 115
article thumbnail

Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

article thumbnail

Home Depot Predicts Profit To Fall as Consumers Put Projects on Hold

RetailWire

The home improvement retailer saw net income and sales drop in Q2 2024.

Consumer 109
article thumbnail

Lowe’s rebrands media network as it expands channel offerings

RetailDive

The home improvement retailer is adding in-store audio, email, paid search and direct mail for install services to the platform.

Channel 112
article thumbnail

Starbucks CEO Steps Down and Makes Way for Chipotle CEO

RetailWire

Starbucks has appointed Brian Niccol as its new chairman and chief executive officer, effective Sept. 9, 2024. Its current CEO, Laxman Narasimhan, is stepping down immediately.

105
105
article thumbnail

SRS Distribution deal helps Home Depot return to sales growth in Q2

RetailDive

Even as the retailer raised full-year guidance, it continues to feel the impact of a challenging housing market and broader economic uncertainty.

Marketing 111
article thumbnail

Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

article thumbnail

Here’s Why In-N-Out Burger Will Likely Never Open in New York

RetailWire

In-N-Out Burger continues to expand throughout the Midwest.

100
100
article thumbnail

Toy sales stabilize in first half of year

RetailDive

“The tide is turning for the industry,” according to a new report from Circana. But there are no guarantees for the second half of 2024.

Toys 110
article thumbnail

Ford Issues a Do-Not-Drive Advisory for 765,600 Vehicles

RetailWire

Ford has issued a do-not-drive advisory on its website that calls for certain vehicles linked to the three previous Takata airbag recalls, notifying owners to seek repairs immediately.

article thumbnail

Square vs. Clover: Quick Facts, Detailed Features, Pricing, and Our Verdict

Korona

Compare Square vs. Clover POS systems. Learn about features, pricing, and our assessment. Pick the best point of sale for your business.

article thumbnail

🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

article thumbnail

Taco Bell Baja Blast Special Promo Includes Limited Stanley Cups

RetailWire

Taco Bell's latest Baja Blast promotion goes live.

97
article thumbnail

How to Implement a Next-Generation Loyalty Program to Supercharge Customer Retention

Digital Doughnut

One of the keys to attracting and holding onto customers is incentivising their loyalty to your brand.One of the keys to attracting and holding onto customers is incentivising their loyalty to your brand.

article thumbnail

Spar North of England suppliers collaborate on fresh ideas

TalkingRetail

More than 20 fresh food suppliers for Spar North of England stores recently came together for a day of inspiring ideas, company updates, and networking opportunities.

Retail 69
article thumbnail

H&M to Return to Thistles Shopping Centre in Stirling

365 Retail

Thistles , the prominent shopping centre in Stirling, has announced that H&M will be returning to the centre, occupying part of the former Debenhams unit. The new 16,390 sq ft store, set to open in Spring 2025, will offer a comprehensive selection of menswear, womenswear, and kidswear. This development marks H&M’s return to Stirling after a five-year absence.

Events 64
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.