Wed.Feb 28, 2024

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Peer Discussion Highlights on Best Practices in Marketing Data Strategy

Forrester eCommerce

At the recent peer discussion with Forrester clients on the topic of best practices in marketing and sales data strategy and management, we discovered that data quality, ownership and aggregation among others are common issues and shared experiences on their resolution.

Marketing 456
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5 Ways Retailtainment is Reshaping OOH Advertising

Retail TouchPoints

Out-of-home (OOH) advertising has played an integral role in the media mix for decades due to its influence and impact. The vast majority ( 88% ) of U.S. adults have noticed an OOH ad within a one-month period and 78% of these consumers took some sort of action after, according to research from Morning Consult and the Out of Home Advertising Association of America (OAAA).

Consumer 319
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Key Shifts in Product Management for a Successful Hardware-as-a Service Subscription Model

Forrester eCommerce

Over the last few years, hardware vendors have been pivoting their revenue strategies from a perpetual model to subscription. The subscription model is undeniably here to stay. However, vendors often struggle to make this change effectively, and understandably so.

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Authentic to Extend AI-Powered Shopping Capabilities Across Brand Portfolio

Retail TouchPoints

Authentic , formerly known as Authentic Brands Group, has partnered with Fast Simon to help enhance merchandising, personalization and search capabilities across its extensive portfolio of brands. Authentic brands including Juicy Couture, Frederick’s of Hollywood and the newly launched Authentic.com already use the solution provider’s AI-powered technology, but now Fast Simon has become a preferred partner for other Authentic-owned brands such as DC Shoes and Reebok.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Customer Success Platform Consolidation Reflects Market Dynamism

Forrester eCommerce

Today, customer success platform vendors Totango and Catalyst announced their intention to merge. This is perhaps the start of an acquisition trend that Forrester predicted last year.

Customer 394
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Starbucks, Workers United Union Agree on ‘Constructive Path Forward’ for Organizing

Retail TouchPoints

Starbucks and the Workers United union have agreed on a framework for collective bargaining discussions for the nearly 400 stores represented by the union. They also have aligned on how to resolve litigation between the union and the company and are seeking to establish a fair process for workers to organize. As a sign of good faith, the coffee giant has agreed to provide workers who are union members with access to credit card tipping as well as the benefits provided to non-union Starbucks work

Blog 264

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Rent the Runway Taps New CMO, Sets Sights on Profitability

Retail TouchPoints

After a tumultuous few years, Rent the Runway is seeking a fresh perspective to drive its marketing and advertising efforts to drum up demand. Natalie McGrath, who has 20 years of experience, will join the company as Chief Marketing Officer (CMO), effective March 4, 2024. She will be the first person to take on the role since 2020 and will report directly to Co-founder, CEO and President Jennifer Hyman.

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What To Know: A Retrospective Of 2023’s Top Breaches And Fines

Forrester eCommerce

After a retrospective review of the largest publicly reported breaches and privacy violations in 2023, here's what you need to know for 2024.

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Using Prebuilt Data Models? You Should Be

Retail TouchPoints

In 1978, LEGO introduced a brand new line of construction sets branded LEGO Space. The sets in the series included parts and features built for science fiction adventure and were among the first to include the now-iconic LEGO minifigure. Winning toy of the year in Germany and the UK in 1979, LEGO Space helped drive a 50% increase in sales for LEGO that year.

Toys 260
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Parliamentarians insist Smokefree Generation Bill is workable

TalkingRetail

Parliamentarians across both houses are urging the government to "listen to the public" and put the tobacco and vapes Bill to Parliament without further delay.

Retail 111
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Why are your store workers leaving?

365 Retail

It’s no secret that staff turnover in retail is high – higher than most other industries. The average turnover rate was 50.8 per cent in the first quarter of 2023 , with turnover highest with store workers (46 per cent), low in warehouse and distribution (3.3 per cent) and lowest in head office roles at 1.5 per cent. Of the total retail job vacancies, store vacancies accounted for a huge 87 per cent.

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Family Dollar Fined $41M Over Rat-Infested West Memphis Warehouse

RetailWire

Family Dollar has been fined a staggering $41 million over a rat-infested warehouse in West Memphis, Arkansas. This warehouse distributes food, cosmetics, and medical devices to more than 400 stores across the South.

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Consumer Choice Center pushes for ‘proper research’ into vape tax consequences

TalkingRetail

The Consumer Choice Center (CCC) said it is concerned by reports of implementing a new levy on vapes and is urging the government to conduct proper research into the consequences of a vape tax in its tobacco harm strategy.

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Harnessing the Power of Surrounding Store Traffic to Boost the Bottom Line

RIS News

By understanding the patterns and preferences of not just their customers, but also those shopping at neighboring stores, retailers can develop more informed strategies to attract and convert more foot traffic into sales.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Cadbury Big Win-Win promotion returns

TalkingRetail

Mondelēz International is bringing back its Big Win-Win campaign again this year offering both retailers and their shoppers the chance to win cash prizes.

Consumer 101
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Navigating Cookie Deprecation: A Strategic Approach for Marketers

ROI Revolution

In the dynamic landscape of programmatic marketing, staying ahead of the curve is crucial for success – and with third-party cookies officially going away, navigating cookie deprecation is one of the key focus areas for marketers in 2024. One of the recent seismic shifts in the industry is Google’s announcement regarding the deprecation of third-party cookies.

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Walmart Settles Grocery Overcharge Lawsuit

RetailWire

Walmart is facing legal scrutiny after allegations arose that the company had been overcharging customers for groceries sold by weight.

Customer 105
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Scan & Save retailers defy technical recession, says Jisp

TalkingRetail

According to software firm Jisp, its Scan & Save retailer partners are thriving despite news of the UK slipping into a technical recession following a 0.3% drop in GDP in the last quarter of 2023.

Retail 90
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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After tamping down marketing spend, Rent the Runway brings on new chief marketing officer

RetailDive

Natalie McGrath comes from Afterpay, with experience at apparel brands including Bandier, Coach, Alexander Wang and Net-A-Porter.

Apparel 114
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How Loyalty Drove Over 8 Figures in Sales for Diamond Art Club

Smile.io

Every successful DTC brand starts with a “why.” Why did the founder create the brand? Why should customers care? Why should you shop from this store over a competitor?  For Diamond Art Club (DAC), founder Angie Shehaj’s “why” was to find a creative outlet that offered respite from a demanding work life. “As a busy professional, finding time for self-expression was a challenge.

Arts 86
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Albertsons Gets Marketing and Merchandising Boost

RIS News

The effort will help Albertsons scale personalized promotions to better engage with consumers using high-quality content.

Marketing 101
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Dick’s enlists Kathryn Hahn, Will Arnett to showcase e-commerce convenience

RetailDive

A new ad campaign features streaming buys on Amazon and Netflix and nods to trendy products like the Stanley tumbler.

eCommerce 103
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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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ZARA Unveils Upsized Store at atria Watford

365 Retail

atria Watford has unveiled the opening of an expanded ZARA store. This development comes under the ownership of SGS and asset management by Global Mutual, with property management being handled by Savills. The new ZARA store enjoys a prime location within Charter Place and now spans a substantial 43,000 sq ft area across two floors, significantly larger than its previous 18,000 sq ft premises.

Leisure 62
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Consumer confidence falls, breaking three-month rising streak

RetailDive

Spending by consumers is showing signs of sputtering after propelling better-than-expected economic growth last year.

Consumer 105
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Seabrook brings back its Smoky Bacon flavour

TalkingRetail

Seabrook, the crinkle-cut crisp brand, has brought back its Smoky Bacon flavour crisps in response to popular consumer demand. Back by popular demand, Seabrook Smoky Bacon flavour crinkle cut crisps have returned for a limited time only.

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Dollar General starts accepting supplemental health benefits

RetailDive

The discounter is letting shoppers use the benefits to pay for items including produce, over-the-counter medicines and wellness products at all of its stores.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Retail and wholesale workers taking 4% less annual leave report shows

TalkingRetail

The annual leave report, conducted by HR systems specialist Access PeopleHR, analysed data from over 3,000 companies to reveal that the retail and wholesale sector has seen a 4.32% drop in annual leave taken per employee from 2022-2023. Nationally, annual leave taken has dropped by 7.

Retail 59
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Warby Parker eyes 40 new stores as it closes 2023 with revenue up 12%

RetailDive

The vision brand, which operates 237 stores, still sees the opportunity for at least 900 locations, but wants its e-commerce business to return to growth.

eCommerce 112
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Borsalino Launches First UK Boutique in London’s Historic Burlington Arcade

365 Retail

Borsalino , the iconic Italian hat maker known for its unparalleled craftsmanship and style since 1857, has inaugurated its first boutique in the United Kingdom. Nestled in the heart of Mayfair, Burlington Arcade – lauded as ‘the jewel in Mayfair’ and one of London’s most distinguished shopping destinations – now houses the new Borsalino boutique.

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Rowing Blazers sells majority stake to Burch Creative Capital

RetailDive

The deal will allow the preppy streetwear brand to develop a womenswear line and expand its retail footprint.

Retail 93
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.