Thu.Sep 12, 2024

article thumbnail

From Chaos to Clarity: Why You Need Connected Retail Data Analytics

Dynamic Action

Summary Retailers often look at business, competitor, or customer data alone, meaning they only get a piece of the story. True retail success hinges on integrating these three views to gain a contextualized understanding of performance. AI-driven retail technology that connects these metrics provides insights that are market-informed, profit-aware, and customer-centric.

Retail 62
article thumbnail

Seven Ways To Use GenAI For B2B Personalization

Forrester eCommerce

B2B buyers and customers aren’t seeking more content from providers or new ways to see their first name and company used in otherwise generic messaging. Rather, they crave relevance and responsiveness — the right content delivered in the moment of need, specific to their role, in a suitable format.

B2B 440
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Trends That Should Drive Retailers’ Holiday Strategies

Retail TouchPoints

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season.

Retail 306
article thumbnail

Why You Should Treat The EU AI Act As A Foundation, Not An Aspiration

Forrester eCommerce

The European Union Artificial Intelligence Act is here. It’s intended to regulate a matter of unprecedented complexity: ensuring that firms use AI in a safe, trustworthy, and human-centric manner.

Customer 275
article thumbnail

How To Drive Retail Results With Integrated Tech And UX Design

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

article thumbnail

Drinks Aims to ‘Demolish the Barriers to Alcohol Ecommerce’ with New Software Offering

Retail TouchPoints

Alcohol ecommerce solution Drinks has launched the “Drinks-as-a-service” (DaaS) platform, a subscription software solution that will allow any brand, merchant or ecommerce operator to navigate the various tax and compliance impediments to selling alcohol online. The DaaS platform can be used by retailers that want to add wine or spirits to their assortment to alcohol producers looking to build out their direct-to-consumer business.

article thumbnail

Unlocking The Future Of Mobile Banking: Insights From Forrester’s 2024 European Digital Experience Review

Forrester eCommerce

Read this report to understand where European banks’ mobile banking apps excel, where they fall short, and how to strengthen your own apps.

Banking 254

More Trending

article thumbnail

Prioritize Accessibility In Procurement For Better CX And EX

Forrester eCommerce

My new report dives into why making accessibility a component of vendor selection is good for business and how to do it.

article thumbnail

Lego Celebrates ‘Play is Your Superpower’ with Global Activations

Retail TouchPoints

Lego stores around the world are creating interactive experiences showcasing the power of play — from a playable library in China to a restaurant-themed pop-up in Japan — as part of the brand’s “Play is Your Superpower” campaign. The goal is to encourage families to play together, with Lego citing a consumer survey it commissioned showing that 83% of parents see play as a platform for celebrating differences in a fun and positive way.

Arts 276
article thumbnail

SMART Goals for Business | Salsify

Salsify

The term “SMART goal,” which stands for specific, measurable, achievable, relevant, and time-bound, was coined in 1981 to help managers and other business folk set clear, concise, and attainable goals.

article thumbnail

Walmart Endorses Financing Solution for its Marketplace Sellers

Retail TouchPoints

Walmart has approved embedded finance provider Parafin to offer financing to Walmart Marketplace sellers to help them grow their businesses Parafin offers full-scale financial services programs to marketplaces, employing machine learning to analyze sales data to determine offer eligibility and terms. Since Parafin’s launch in 2021, it has served tens of thousands of businesses and extended more than $8 billion in offers via platforms including Worldpay and Mindbody.

article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

Macy’s unveils Mode of One menswear brand

RetailDive

The apparel line is the latest private label debut from the department store, part of a years-long effort to reach new customers and drive sales.

article thumbnail

Exclusive: Why Grove Collaborative’s Evolving Business Model Required Replatforming

Retail TouchPoints

Over the past 11 years, Grove Collaborative has built a name for itself as conscious consumers’ go-to supplier for everyday essentials. And that hard-won name has been built on top of a homegrown tech stack that supported the brand’s robust ecommerce and subscription ecosystem. But recently the brand realized it had outgrown its in-house tech and began a process that many today are undertaking — shifting from custom-built digital commerce systems to best-in-breed third-party technology, a.k.a.

article thumbnail

Form 1099-K Reporting Thresholds: $20,000? $600? $5,000? Here’s What You Need to Know

FastSpring

1099-K Reporting Form 1099-K is used by third-party platforms or settlement organizations (including popular payment apps and online marketplaces) to report payments to merchants whose annual activity exceeds $20,000 in gross payments and has at least 200 transactions in a calendar year. The forms are usually issued the following year by March 31. Reduce and Delay With the American Rescue Plan Act of 2021, the threshold was dropped to $600 in total gross payments with the transaction count test

article thumbnail

Associated Food Stores Adopts Personalization and Customer Insights Platform

Retail TouchPoints

Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has adopted customer engagement, personalization and analytics solutions from Birdzi. AFS will roll out the Birdzi shopper analytics platform, personalized ad, coupon flyers and audience engagement tools first before deploying the VISPER personalization engine, with the entire process forecasted to be complete in time for the holiday season.

Customer 257
article thumbnail

4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

article thumbnail

Roblox, Shopify partner to sell physical products in the metaverse

RetailDive

This is the first such partnership for Roblox, which plans to integrate with “various” e-commerce platforms in the future.

article thumbnail

Navigating Role Reversal in Retail Media: Where Sellers are Buyers and Buyers are Sellers

Retail TouchPoints

As the retail media boom continues , the relationship between the retailer and the brands they carry is going through a significant transformation. While brands have always had to strategize, plan, negotiate and spend with retailers to get their products distributed across stores to reach new and existing customers, their commitments are evolving once again.

Retail 256
article thumbnail

Big Lots gets court OK for $550M in bankruptcy financing

RetailDive

The funding will allow the bargain-focused retailer to continue normal operations, including paying employees and vendors.

article thumbnail

New Ecommerce Tools: September 12, 2024

Practical eCommerce

This week: updates on biometric security, robotics, product images, ecommerce personalization, AI-powered sales assistants, cross-border payments, and selling in the metaverse. The post New Ecommerce Tools: September 12, 2024 appeared first on Practical Ecommerce.

article thumbnail

A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

article thumbnail

Sales and Marketing Collaboration: A Recipe for B2B Success

Digital Doughnut

In the world of B2B, the age-old rivalry between Sales and Marketing often overshadows the potential for a fruitful partnership. Yet, when these two departments align their goals, strategies, and efforts, the results can be nothing short of transformative. As our interview with sales guru Gavin Kowalski highlighted, the synergy between Sales and Marketing is the secret ingredient to accelerated success.

B2B 75
article thumbnail

PwC Is Slashing 1,800 Jobs From Its US Unit

RetailWire

Accounting firm PwC is restructuring two of its U.S. units, which includes reducing staff.

105
105
article thumbnail

HMRC reduces duty lost to tobacco fraud

TalkingRetail

A new report shows HM Revenue and Customs (HMRC) has slashed the tax gap on illicit cigarettes and tobacco by more than half since 2005. Between April 2023 and March 2024 HMRC also secured prison sentences totalling 148 years against 107 cigarette and tobacco fraudsters.

article thumbnail

Burger King Signs Deal With Mexican Soccer Teams in the US

RetailWire

The fast-food giant has been named the team's official quick-service restaurant.

103
103
article thumbnail

Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

article thumbnail

IKEA trials next-generation lockers at Tesco Superstores in Dereham and Cambridge

365 Retail

IKEA and Tesco are expanding their partnership by adding next generation self-serve IKEA lockers at Tesco’s Dereham Extra and Cambridge Newmarket Road Superstore as part of a new trial between the two retailers, to make collecting IKEA online orders easier than ever. The new automated pick-up lockers in Dereham and Cambridge are among just three locations in the UK selected for the trial, making residents in the Norfolk and Cambridgeshire areas among the first to use these cutting-edge lockers i

article thumbnail

fabric Expands Executive Team

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

Unibail-Rodamco-Westfield Expands F&B Offerings with New Signings at London Centres

365 Retail

Unibail-Rodamco-Westfield (URW) has announced a series of new signings across its London centres, showcasing significant growth in the food and beverage (F&B) sector alongside expansions in fashion, footwear, accessories, health, beauty, and home and interiors. This wave of openings highlights the increasing consumer demand for diverse dining options, innovative retail experiences and premium lifestyle brands.

article thumbnail

Next-Gen Retail: Crafting the Ultimate Omnichannel Journey

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

article thumbnail

Castlepoint Welcomes Rituals and ProCook

365 Retail

Castlepoint is set to welcome two new brands to its expanding line-up, as Rituals , a luxury personal care and wellness brand, and specialist kitchenware brand ProCook both sign ten-year leases at the South Coast retail destination. Rituals will occupy a newly created 2,615 sq ft unit, while ProCook takes the adjacent 2,863 sq ft space, highlighting continued demand for high-quality retail offerings in Bournemouth.

Events 62
article thumbnail

Headless and composable commerce platform specialist fabric appoints new CRO and CCO

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

Charlotte Tilbury Opens New Beauty Wonderland at Westfield Stratford

365 Retail

Charlotte Tilbury Beauty has opened its new Beauty Wonderland at Westfield Stratford City today, Thursday, 12th September 2024. Following successful store launches in London, Liverpool, Los Angeles, and more, this new location marks Charlotte Tilbury’s third standalone store in London, offering beauty lovers an immersive and empowering shopping experience.

Gifts 57
article thumbnail

BurgerFi International Files for Chapter 11 Bankruptcy Protection

RetailWire

BurgerFi International Inc., the parent company of BurgerFi and Anthony's Coal Fired Pizza & Wings, has officially filed for Chapter 11 bankruptcy protection.

59
article thumbnail

Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision