Thu.Sep 12, 2024

article thumbnail

From Chaos to Clarity: Why You Need Connected Retail Data Analytics

Dynamic Action

Summary Retailers often look at business, competitor, or customer data alone, meaning they only get a piece of the story. True retail success hinges on integrating these three views to gain a contextualized understanding of performance. AI-driven retail technology that connects these metrics provides insights that are market-informed, profit-aware, and customer-centric.

Retail 115
article thumbnail

Seven Ways To Use GenAI For B2B Personalization

Forrester eCommerce

B2B buyers and customers aren’t seeking more content from providers or new ways to see their first name and company used in otherwise generic messaging. Rather, they crave relevance and responsiveness — the right content delivered in the moment of need, specific to their role, in a suitable format.

B2B 468
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Trends That Should Drive Retailers’ Holiday Strategies

Retail TouchPoints

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season.

Retail 306
article thumbnail

Unlocking The Future Of Mobile Banking: Insights From Forrester’s 2024 European Digital Experience Review

Forrester eCommerce

Read this report to understand where European banks’ mobile banking apps excel, where they fall short, and how to strengthen your own apps.

Banking 273
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Lego Celebrates ‘Play is Your Superpower’ with Global Activations

Retail TouchPoints

Lego stores around the world are creating interactive experiences showcasing the power of play — from a playable library in China to a restaurant-themed pop-up in Japan — as part of the brand’s “Play is Your Superpower” campaign. The goal is to encourage families to play together, with Lego citing a consumer survey it commissioned showing that 83% of parents see play as a platform for celebrating differences in a fun and positive way.

Arts 288
article thumbnail

Prioritize Accessibility In Procurement For Better CX And EX

Forrester eCommerce

My new report dives into why making accessibility a component of vendor selection is good for business and how to do it.

More Trending

article thumbnail

Growing a Digital Goods Company in Asia: Challenges, Opportunities, and Insights

FastSpring

If your business is based in the APAC region and you’re focused on expanding into new areas, there are a lot of common challenges to face and questions to ask about the best way to do that. On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia.

article thumbnail

Paramount Debuts New AI-Enabled Shoppable TV Experience at MTV VMAs

Retail TouchPoints

Paramount debuted a new technology last night at the MTV Video Music Awards (VMAs) that allowed viewers to shop the entire broadcast, from the red carpet to the stage. The Shopsense AI Lens is an image recognition tool that lets viewers snap a photo of what their favorite artists are wearing and then shop the looks they love in an AI-curated digital store.

Fashion 277
article thumbnail

SMART Goals for Business | Salsify

Salsify

The term “SMART goal,” which stands for specific, measurable, achievable, relevant, and time-bound, was coined in 1981 to help managers and other business folk set clear, concise, and attainable goals.

article thumbnail

Associated Food Stores Adopts Personalization and Customer Insights Platform

Retail TouchPoints

Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has adopted customer engagement, personalization and analytics solutions from Birdzi. AFS will roll out the Birdzi shopper analytics platform, personalized ad, coupon flyers and audience engagement tools first before deploying the VISPER personalization engine, with the entire process forecasted to be complete in time for the holiday season.

Customer 276
article thumbnail

AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

article thumbnail

Roblox, Shopify partner to sell physical products in the metaverse

RetailDive

This is the first such partnership for Roblox, which plans to integrate with “various” e-commerce platforms in the future.

article thumbnail

Navigating Role Reversal in Retail Media: Where Sellers are Buyers and Buyers are Sellers

Retail TouchPoints

As the retail media boom continues , the relationship between the retailer and the brands they carry is going through a significant transformation. While brands have always had to strategize, plan, negotiate and spend with retailers to get their products distributed across stores to reach new and existing customers, their commitments are evolving once again.

Retail 273
article thumbnail

Form 1099-K Reporting Thresholds: $20,000? $600? $5,000? Here’s What You Need to Know

FastSpring

1099-K Reporting Form 1099-K is used by third-party platforms or settlement organizations (including popular payment apps and online marketplaces) to report payments to merchants whose annual activity exceeds $20,000 in gross payments and has at least 200 transactions in a calendar year. The forms are usually issued the following year by March 31. Reduce and Delay With the American Rescue Plan Act of 2021, the threshold was dropped to $600 in total gross payments with the transaction count test

article thumbnail

Exclusive: Why Grove Collaborative’s Evolving Business Model Required Replatforming

Retail TouchPoints

Over the past 11 years, Grove Collaborative has built a name for itself as conscious consumers’ go-to supplier for everyday essentials. And that hard-won name has been built on top of a homegrown tech stack that supported the brand’s robust ecommerce and subscription ecosystem. But recently the brand realized it had outgrown its in-house tech and began a process that many today are undertaking — shifting from custom-built digital commerce systems to best-in-breed third-party technology, a.k.a.

article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

Big Lots gets court OK for $550M in bankruptcy financing

RetailDive

The funding will allow the bargain-focused retailer to continue normal operations, including paying employees and vendors.

article thumbnail

Walmart Endorses Financing Solution for its Marketplace Sellers

Retail TouchPoints

Walmart has approved embedded finance provider Parafin to offer financing to Walmart Marketplace sellers to help them grow their businesses Parafin offers full-scale financial services programs to marketplaces, employing machine learning to analyze sales data to determine offer eligibility and terms. Since Parafin’s launch in 2021, it has served tens of thousands of businesses and extended more than $8 billion in offers via platforms including Worldpay and Mindbody.

article thumbnail

Macy’s unveils Mode of One menswear brand

RetailDive

The apparel line is the latest private label debut from the department store, part of a years-long effort to reach new customers and drive sales.

article thumbnail

New Ecommerce Tools: September 12, 2024

Practical eCommerce

This week: updates on biometric security, robotics, product images, ecommerce personalization, AI-powered sales assistants, cross-border payments, and selling in the metaverse. The post New Ecommerce Tools: September 12, 2024 appeared first on Practical Ecommerce.

eCommerce 115
article thumbnail

Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

article thumbnail

PwC Is Slashing 1,800 Jobs From Its US Unit

RetailWire

Accounting firm PwC is restructuring two of its U.S. units, which includes reducing staff.

105
105
article thumbnail

Headless and composable commerce platform specialist fabric appoints new CRO and CCO

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

Burger King Signs Deal With Mexican Soccer Teams in the US

RetailWire

The fast-food giant has been named the team's official quick-service restaurant.

103
103
article thumbnail

fabric Expands Executive Team

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

article thumbnail

Best POS System for Appliance Store of 2024: Features, Pricing, Pros & Cons

Korona

Discover the best POS systems for appliance stores, tailored to manage large inventories and customer relations efficiently. Find the top solution for your store.

POS 98
article thumbnail

Next-Gen Retail: Crafting the Ultimate Omnichannel Journey

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

How FastSpring’s Kakao Pay Integration Boosts New and In-Game Purchases for South Korean Gamers 

FastSpring

Consumers make purchase decisions based on instinct. And the more time they have to second-guess those decisions, the more likely they are to rethink the purchase, abandon their carts, and skip it altogether. Consumers are less likely to complete the purchase when a digital purchasing experience isn’t seamless—whether it’s a poor checkout interface or limited payment options.

article thumbnail

Sales and Marketing Collaboration: A Recipe for B2B Success

Digital Doughnut

In the world of B2B, the age-old rivalry between Sales and Marketing often overshadows the potential for a fruitful partnership. Yet, when these two departments align their goals, strategies, and efforts, the results can be nothing short of transformative. As our interview with sales guru Gavin Kowalski highlighted, the synergy between Sales and Marketing is the secret ingredient to accelerated success.

B2B 75
article thumbnail

🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

article thumbnail

Carhartt names new marketing and creative VP

RetailDive

Norma Delaney will join the workwear brand after a career at multiple footwear companies, including Hoka, New Balance and Adidas.

article thumbnail

HMRC reduces duty lost to tobacco fraud

TalkingRetail

A new report shows HM Revenue and Customs (HMRC) has slashed the tax gap on illicit cigarettes and tobacco by more than half since 2005. Between April 2023 and March 2024 HMRC also secured prison sentences totalling 148 years against 107 cigarette and tobacco fraudsters.

article thumbnail

Jack in the Box Has Unveiled Its New Halloween Menu. Here’s What’s on It

RetailWire

Jack in the Box has a spooky season-themed menu.

64
article thumbnail

Tonal names new CEO

RetailDive

Darren MacDonald takes over the chief spot from Krystal Zell and comes with experience from Petco, Walmart and Jet.com.

64
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.