Thu.Sep 12, 2024

article thumbnail

From Chaos to Clarity: Why You Need Connected Retail Data Analytics

Dynamic Action

Summary Retailers often look at business, competitor, or customer data alone, meaning they only get a piece of the story. True retail success hinges on integrating these three views to gain a contextualized understanding of performance. AI-driven retail technology that connects these metrics provides insights that are market-informed, profit-aware, and customer-centric.

Retail 62
article thumbnail

Seven Ways To Use GenAI For B2B Personalization

Forrester eCommerce

B2B buyers and customers aren’t seeking more content from providers or new ways to see their first name and company used in otherwise generic messaging. Rather, they crave relevance and responsiveness — the right content delivered in the moment of need, specific to their role, in a suitable format.

B2B 467
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Trends That Should Drive Retailers’ Holiday Strategies

Retail TouchPoints

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season.

Retail 306
article thumbnail

Why You Should Treat The EU AI Act As A Foundation, Not An Aspiration

Forrester eCommerce

The European Union Artificial Intelligence Act is here. It’s intended to regulate a matter of unprecedented complexity: ensuring that firms use AI in a safe, trustworthy, and human-centric manner.

Customer 300
article thumbnail

The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

article thumbnail

Lego Celebrates ‘Play is Your Superpower’ with Global Activations

Retail TouchPoints

Lego stores around the world are creating interactive experiences showcasing the power of play — from a playable library in China to a restaurant-themed pop-up in Japan — as part of the brand’s “Play is Your Superpower” campaign. The goal is to encourage families to play together, with Lego citing a consumer survey it commissioned showing that 83% of parents see play as a platform for celebrating differences in a fun and positive way.

Arts 288
article thumbnail

Unlocking The Future Of Mobile Banking: Insights From Forrester’s 2024 European Digital Experience Review

Forrester eCommerce

Read this report to understand where European banks’ mobile banking apps excel, where they fall short, and how to strengthen your own apps.

Banking 273

More Trending

article thumbnail

Prioritize Accessibility In Procurement For Better CX And EX

Forrester eCommerce

My new report dives into why making accessibility a component of vendor selection is good for business and how to do it.

article thumbnail

Paramount Debuts New AI-Enabled Shoppable TV Experience at MTV VMAs

Retail TouchPoints

Paramount debuted a new technology last night at the MTV Video Music Awards (VMAs) that allowed viewers to shop the entire broadcast, from the red carpet to the stage. The Shopsense AI Lens is an image recognition tool that lets viewers snap a photo of what their favorite artists are wearing and then shop the looks they love in an AI-curated digital store.

Fashion 277
article thumbnail

Growing a Digital Goods Company in Asia: Challenges, Opportunities, and Insights

FastSpring

If your business is based in the APAC region and you’re focused on expanding into new areas, there are a lot of common challenges to face and questions to ask about the best way to do that. On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia.

article thumbnail

Associated Food Stores Adopts Personalization and Customer Insights Platform

Retail TouchPoints

Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has adopted customer engagement, personalization and analytics solutions from Birdzi. AFS will roll out the Birdzi shopper analytics platform, personalized ad, coupon flyers and audience engagement tools first before deploying the VISPER personalization engine, with the entire process forecasted to be complete in time for the holiday season.

Customer 276
article thumbnail

Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

article thumbnail

SMART Goals for Business | Salsify

Salsify

The term “SMART goal,” which stands for specific, measurable, achievable, relevant, and time-bound, was coined in 1981 to help managers and other business folk set clear, concise, and attainable goals.

article thumbnail

Navigating Role Reversal in Retail Media: Where Sellers are Buyers and Buyers are Sellers

Retail TouchPoints

As the retail media boom continues , the relationship between the retailer and the brands they carry is going through a significant transformation. While brands have always had to strategize, plan, negotiate and spend with retailers to get their products distributed across stores to reach new and existing customers, their commitments are evolving once again.

Retail 273
article thumbnail

New Ecommerce Tools: September 12, 2024

Practical eCommerce

This week: updates on biometric security, robotics, product images, ecommerce personalization, AI-powered sales assistants, cross-border payments, and selling in the metaverse. The post New Ecommerce Tools: September 12, 2024 appeared first on Practical Ecommerce.

article thumbnail

Exclusive: Why Grove Collaborative’s Evolving Business Model Required Replatforming

Retail TouchPoints

Over the past 11 years, Grove Collaborative has built a name for itself as conscious consumers’ go-to supplier for everyday essentials. And that hard-won name has been built on top of a homegrown tech stack that supported the brand’s robust ecommerce and subscription ecosystem. But recently the brand realized it had outgrown its in-house tech and began a process that many today are undertaking — shifting from custom-built digital commerce systems to best-in-breed third-party technology, a.k.a.

article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Form 1099-K Reporting Thresholds: $20,000? $600? $5,000? Here’s What You Need to Know

FastSpring

1099-K Reporting Form 1099-K is used by third-party platforms or settlement organizations (including popular payment apps and online marketplaces) to report payments to merchants whose annual activity exceeds $20,000 in gross payments and has at least 200 transactions in a calendar year. The forms are usually issued the following year by March 31. Reduce and Delay With the American Rescue Plan Act of 2021, the threshold was dropped to $600 in total gross payments with the transaction count test

article thumbnail

Walmart Endorses Financing Solution for its Marketplace Sellers

Retail TouchPoints

Walmart has approved embedded finance provider Parafin to offer financing to Walmart Marketplace sellers to help them grow their businesses Parafin offers full-scale financial services programs to marketplaces, employing machine learning to analyze sales data to determine offer eligibility and terms. Since Parafin’s launch in 2021, it has served tens of thousands of businesses and extended more than $8 billion in offers via platforms including Worldpay and Mindbody.

article thumbnail

How FastSpring’s Kakao Pay Integration Boosts New and In-Game Purchases for South Korean Gamers 

FastSpring

Consumers make purchase decisions based on instinct. And the more time they have to second-guess those decisions, the more likely they are to rethink the purchase, abandon their carts, and skip it altogether. Consumers are less likely to complete the purchase when a digital purchasing experience isn’t seamless—whether it’s a poor checkout interface or limited payment options.

article thumbnail

Macy’s unveils Mode of One menswear brand

RetailDive

The apparel line is the latest private label debut from the department store, part of a years-long effort to reach new customers and drive sales.

article thumbnail

Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

article thumbnail

Headless and composable commerce platform specialist fabric appoints new CRO and CCO

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

Roblox, Shopify partner to sell physical products in the metaverse

RetailDive

This is the first such partnership for Roblox, which plans to integrate with “various” e-commerce platforms in the future.

article thumbnail

fabric Expands Executive Team

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

Big Lots gets court OK for $550M in bankruptcy financing

RetailDive

The funding will allow the bargain-focused retailer to continue normal operations, including paying employees and vendors.

article thumbnail

Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

article thumbnail

Next-Gen Retail: Crafting the Ultimate Omnichannel Journey

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

article thumbnail

Sales and Marketing Collaboration: A Recipe for B2B Success

Digital Doughnut

In the world of B2B, the age-old rivalry between Sales and Marketing often overshadows the potential for a fruitful partnership. Yet, when these two departments align their goals, strategies, and efforts, the results can be nothing short of transformative. As our interview with sales guru Gavin Kowalski highlighted, the synergy between Sales and Marketing is the secret ingredient to accelerated success.

B2B 75
article thumbnail

PwC Is Slashing 1,800 Jobs From Its US Unit

RetailWire

Accounting firm PwC is restructuring two of its U.S. units, which includes reducing staff.

105
105
article thumbnail

HMRC reduces duty lost to tobacco fraud

TalkingRetail

A new report shows HM Revenue and Customs (HMRC) has slashed the tax gap on illicit cigarettes and tobacco by more than half since 2005. Between April 2023 and March 2024 HMRC also secured prison sentences totalling 148 years against 107 cigarette and tobacco fraudsters.

article thumbnail

Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

article thumbnail

Burger King Signs Deal With Mexican Soccer Teams in the US

RetailWire

The fast-food giant has been named the team's official quick-service restaurant.

103
103
article thumbnail

IKEA trials next-generation lockers at Tesco Superstores in Dereham and Cambridge

365 Retail

IKEA and Tesco are expanding their partnership by adding next generation self-serve IKEA lockers at Tesco’s Dereham Extra and Cambridge Newmarket Road Superstore as part of a new trial between the two retailers, to make collecting IKEA online orders easier than ever. The new automated pick-up lockers in Dereham and Cambridge are among just three locations in the UK selected for the trial, making residents in the Norfolk and Cambridgeshire areas among the first to use these cutting-edge lockers i

article thumbnail

New AI app to automate age verification for vape retailers

TalkingRetail

Smart tech firm Privately is providing its AgeAI app to action group Our Vape Advocacy members, to help prevent vape sales to minors and incurring costly fines.

Retail 64
article thumbnail

Unibail-Rodamco-Westfield Expands F&B Offerings with New Signings at London Centres

365 Retail

Unibail-Rodamco-Westfield (URW) has announced a series of new signings across its London centres, showcasing significant growth in the food and beverage (F&B) sector alongside expansions in fashion, footwear, accessories, health, beauty, and home and interiors. This wave of openings highlights the increasing consumer demand for diverse dining options, innovative retail experiences and premium lifestyle brands.

article thumbnail

NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.