Forrester eCommerce
NOVEMBER 7, 2023
“Do more with less.” In the ever-evolving tech and economic landscape of 2023, this has become the battle cry of beleaguered customer success professionals around the globe as they attempt to scale their function.
My Wife Quit Her Job
NOVEMBER 7, 2023
Many of you listening to this podcast probably don’t know that I run a completely different podcast with my partner Toni called Profitable Audience. Unlike the My Wife Quit Her Job Podcast where I interview other successful entrepreneurs, the Profitable Audience Podcast is just Toni and I riffing about what we’re up to with our own online businesses.
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Forrester eCommerce
NOVEMBER 7, 2023
The “great resignation” of 2021 saw many companies step up their employer branding to retain coveted employees and woo talent. When economic conditions shifted in 2022 and layoffs hit tech and other sectors in a dominolike fashion, we saw some employers pivot to attitudes that reflected the sentiment, “You’re lucky to be working here.
Retail TouchPoints
NOVEMBER 7, 2023
Organized retail crime (ORC) has been on the rise recently, with retailers like Nordstrom , Macy’s, and Old Navy falling victim to major shoplifting cases. In addition, Target recently announced that theft and ORC were drivers in its $500 million year-over-year decrease in profits. These publicized reports and incidents have alerted more retail leaders to the very real business threat that ORC poses.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
NOVEMBER 7, 2023
Forrester reviews its 2023 sustainability predictions by scoring each individual prediction in depth. This year, one of our five predictions received an A score, three received a B score, and one received a C score. Considering several unanticipated economic challenges across industries, these scores indicate continued progress and opportunities in the green market revolution.
Retail TouchPoints
NOVEMBER 7, 2023
A retail store can be an overwhelming experience for those on the autism spectrum, so beginning Nov. 10 Walmart will create a sensory-friendly environment for two hours per day, from 8 a.m. to 10 a.m., in all its U.S. and Puerto Rico stores. The program, which includes tuning display TVs to a static image, turning off the radio and lowering the lights where possible, debuted during the back-to-school season but will now continue indefinitely.
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Retail TouchPoints
NOVEMBER 7, 2023
Utilizing input from retailers including Walmart, Marks & Spencer, Target, Gap and C&A , sustainability organization Better Cotton has introduced a new traceability tool that will provide visibility into cotton’s journey through the supply chain. The Better Cotton Platform will give member retailers and brands greater confidence that they are sourcing product from a specific country, helping them incorporate insights into their own supply chains for due diligence activities.
Forrester eCommerce
NOVEMBER 7, 2023
Here's a sneak peak on how US consumers plan to shop this winter holiday season.
Retail TouchPoints
NOVEMBER 7, 2023
WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. late last year. WHP has signed long-term licensing agreements with PT MAP to introduce Express to Indonesia and with Kemsa for Paraguay.
Practical eCommerce
NOVEMBER 7, 2023
Done well, social media profiles entice followers and drive website engagement. The post AI Tools for Better Social Media Profiles appeared first on Practical Ecommerce.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
NOVEMBER 7, 2023
Claire’s relevance was waning in the late 2010s as the shopping malls where so many of its stores were located became less of a destination among young consumers. But after the brand’s exit from bankruptcy in 2018, it has been on an aggressive turnaround mission that has included a new store strategy that brought Claire’s outside of shopping malls, a new loyalty program strategy and a new executive leadership team.
RetailDive
NOVEMBER 7, 2023
The prevalence of junk ads on the platform eventually led Amazon to implement a “cost of defect” into its ad auction, the FTC’s antitrust complaint alleges.
Retail TouchPoints
NOVEMBER 7, 2023
For more than a decade, Neiman Marcus has used its Bejeweled book to feature some of the most jaw-dropping (and piggy bank-breaking) luxury jewelry pieces. As part of its 2023 holiday strategy, the retailer has embedded the Bejeweled book into its annual Christmas Book and created a larger-than-life event for its most valuable customers. The inaugural Bejeweled Ball was held at the Hôtel Swexan in Dallas as Neiman Marcus sought to bring the Bejeweled book experience to life.
TalkingRetail
NOVEMBER 7, 2023
Cadbury is bringing back its “Secret Santa Postal Service” for Christmas 2023 – supported by an advertising campaign that aims to reach 97% of the UK population. For six weeks in the run-up to Christmas Eve, the Cadbury Secret Santa postal service will be promoted through digital and static posters nationwide, with the aim of.
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Retail TouchPoints
NOVEMBER 7, 2023
To make product customization easier and more contextual for online shoppers, Herman Miller and Design Within Reach (DWR) have both launched 3D product visualization on their U.S. retail websites. The 3D product visualization and customization features are powered by 3D Cloud by Marxent and are available on top-performing seating products, with plans to add more items in the future.
RetailDive
NOVEMBER 7, 2023
The specialty retailer is landing record sales, enticing adult shoppers and sporting a plethora of store formats. It’s even made a holiday movie.
Retail TouchPoints
NOVEMBER 7, 2023
It’s no secret that holiday shoppers this year are looking for deals , and Google wants to help. A new dedicated Deals page in Search will bring together millions of on-sale items, and new features in Chrome are designed to help shoppers ensure they’re getting the best price on whatever product they have their eye on. Making it Easier to ‘Shop Deals’ New Deals Experience on Google Search (Image courtesy Google) Users can now access the Google deals destination in Search by searching the term: “s
Omnisend
NOVEMBER 7, 2023
Reading Time: 7 minutes The Black Friday Sale is huge with steep discounts. Cyber Monday follows this weekend and this might make you feel that it wouldn’t get the sort of attention after a heavy weekend of sales. But that’s far from the truth. In fact, Cyber Monday sales figures in 2022 were slightly higher than the 2021 numbers. And the best part here is that the number of orders generated through marketing channels like email, SMS, and push notifications increased last year.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
NOVEMBER 7, 2023
Bath & Body Works is taking its Men’s Shop on the road and bringing along some of the country’s top athletes as it aims to reach new fans for its growing line of men’s personal care and grooming products. Photo courtesy Bath & Body Works The traveling pop-up experience will be stationed alongside key sporting events in nine markets, with 14 tent pole stops planned as well as a number of surprise mid-week stops along the route.
ESW
NOVEMBER 7, 2023
The biggest online shopping day of the year? It is not Black Friday or Cyber Monday. It is, in fact, Singles’ Day. This annual online shopping holiday takes place on November 11, and ranks as the top online shopping day across the world. In 2022, estimated sales were $157 billion, with over 290,000 brands participating. The holiday designed to celebrate freedom and singlehood can be a profitable event for brands across the globe.
iVend
NOVEMBER 7, 2023
Successful retail requires operational efficiency – the more streamlined the business processes the greater the potential for reduced costs and increased business growth. So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler. All retail processes iVend has solutions for streamlining all retail processes.
RETAIL MANAGEMENT SOFTWARE
NOVEMBER 7, 2023
In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. Traditional marketing strategies alone are no longer sufficient in today’s digital age. Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
TalkingRetail
NOVEMBER 7, 2023
A recent study by Which? found that trust in UK supermarkets has fallen to its lowest point in a decade. The consumer study claims that 85% of consumers are still worried about food prices, while the same amount worry about the well-publicised increase in energy prices. These issues have factored towards a fall in supermarket.
RetailDive
NOVEMBER 7, 2023
The brand has stopped price matching with unauthorized sellers on Amazon and taken corrective action against a distributor diverting to the U.S. without permission.
ROI Revolution
NOVEMBER 7, 2023
In today’s globalized marketplace, having a strong online presence is essential for ecommerce sites looking to expand awareness and target different markets. This is where international SEO comes into play. International SEO involves optimizing your website and content to rank higher in search results of specific countries, locations, or languages.
RetailDive
NOVEMBER 7, 2023
Tony Bacos is now the box retailer’s chief product and technology officer, a role he also held at the e-commerce giant’s apparel and accessories business.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
RetailWire
NOVEMBER 7, 2023
Meta has announced a significant policy change regarding the use of generative artificial intelligence (AI) in political advertising.
RIS News
NOVEMBER 7, 2023
Starbucks is making strides to offer a more compelling value proposition to its associates, building out its benefits based on feedback gathered from its employees.
RetailWire
NOVEMBER 7, 2023
WeWork, a trailblazer in the flexible co-working space that was once valued at $47 billion, has filed for bankruptcy
RetailDive
NOVEMBER 7, 2023
The group’s proposed solution is to collectively minimize waste, reduce emissions and bring a circular approach to the footwear industry.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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